4-Star HotelThis hotel features an indoor pool, a restaurant, and a bar/lounge. It is located in the heart of Veliko Tarnovo and provides free breakfast and spa services. The hotel's location offers convenient access to the city's attractions.
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Summary of reviews related to the '4 Star' categoryHotel Panorama with its claims of a four-star rating, has received mixed feedback regarding its facilities and services. The standout feature of the hotel is undoubtedly its prime location and the inviting pool, which some guests believe justify the four-star status. However, the majority of reviews suggest that the hotel falls short of this rating.
Guests regularly compared their experiences to that of a three-star establishment, highlighting several areas in need of improvement. The comfort of the rooms and the quality of the breakfast were mentioned as not meeting four-star standards. Some visitors felt that the hotel evokes a bygone era, reminiscent of Communist state hotels, rather than offering modern, high-quality accommodations. The cost per night was also a common point of contention with many feeling that the hotel did not provide value for the price charged.
Overall, while Hotel Panorama does have redeeming qualities like its location and pool, it seems to struggle with maintaining the standards expected of a four-star hotel. Multiple reviews pointed to a discrepancy between what is advertised and the actual experience, suggesting room for improvement in comfort, services and amenities.
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