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Summary of reviewsHoliday Inn Express Baden-Baden by IHG receives high praise from guests for its strategic location, exceptional cleanliness, and comfort, making it a top choice for travelers in Baden-Baden. Guests appreciate the hotel’s convenient proximity to the city center, which allows easy exploration of key attractions like the pedestrian zones, the charming old town, and cultural sites such as the Festival Hall. This central location is complemented by tranquil surroundings that contribute to a restful stay.
The hotel impresses with its varied and high-quality breakfast, which features a wide selection of fresh and tasty options, suitable for a range of dietary preferences. Guests commend the plentiful nature of the offerings despite some comments on hot food options, and the attentive breakfast service adds to the overall positive experience.
The rooms at Holiday Inn Express are noted for their modern design, cleanliness, and functionality. Despite being on the smaller side, they provide all necessary amenities and comfortable bedding, with soundproofing ensuring a peaceful environment. While some guests prefer softer mattresses, the hotel overall provides clean and organized accommodations that are ideal for short stays.
Guests consistently acknowledge the hotel staff for their friendliness, professionalism, and helpfulness. The dedicated team, especially at reception and the breakfast buffet, ensures a warm and welcoming atmosphere, making the hotel a pleasant choice for a stay in Baden-Baden. Guests also find the complimentary Wi-Fi to be fast and reliable, a valued amenity for many.
While parking facilities are appreciated for their security and location, the limited capacity and high costs can be a drawback. Nevertheless, the hotel's accessibility for those with disabilities and dog-friendly policies adds to its appeal, accommodating diverse traveler needs.
Overall, Holiday Inn Express Baden-Baden by IHG is recognized as an excellent option for both leisure and business travelers, balancing good value with comfort and convenience. The combination of thoughtful amenities, reliable service, and a prime location ensures a memorable stay in the beautiful city of Baden-Baden. Show more
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Dog Friendly Hotel
This hotel is a practical option for travelers with pets. It offers essential amenities and a convenient location for exploring Baden-Baden.
Business Hotel
This hotel offers essential amenities for business travelers and is centrally located. It provides a business center and parking, facilitating convenient stays.
Hotel with Parking
This hotel is confirmed to have parking facilities available for its guests, offering an expected amenity for travelers arriving by car.
Accessible Hotel
Wheelchair accessible rooms are available at this hotel upon request.
3-Star Hotel
Room Types
Standard Queen Room with Single Sofa BedClassic-style room featuring satellite TV and a tea/coffee maker. Toiletries and a hairdryer are provided in the en suite bathroom.
Standard Room with Two Single BedsClassic-style room featuring satellite TV and a tea/coffee maker. Toiletries and a hairdryer are provided in the en suite bathroom.
Standard RoomClassic-style room featuring satellite TV and a tea/coffee maker. Toiletries and a hairdryer are provided in the en suite bathroom.
Standard Queen Room - Top FloorThe double room has a private bathroom, soundproof walls, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room features a carpeted floor, heating and a TV with satellite channels. The unit has 1 bed.
Standard Queen Room - Low FloorThe double room features a private bathroom, soundproof walls, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a sofa, a carpeted floor, heating and a TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Holiday Inn Express Baden-Baden by IHG receives high praise for its enviable location, making it a top choice for travelers eager to explore the vibrant city. The hotel strikes a perfect balance between easy access to Baden-Baden's buzzing heart and offering enough tranquility for a restful stay. It's ideally positioned just a short 10-15 minute walk from the city center, allowing guests to discover bustling pedestrian zones, charming old town sights, and a variety of excellent dining venues with convenient ease. Cultural enthusiasts will especially appreciate the hotel's proximity to the Festival Hall, just a stone's throw away, making it an excellent base for those attending performances. The central placement ensures that major tourist attractions and serene spots like the spa park are within reach, encouraging spontaneous explorations by foot. Moreover, the nearby public transport options enhance accessibility for guests looking to venture beyond the immediate vicinity. Overall, its outstanding location is complemented by clean, comfortable accommodations, and attentive service, all of which contribute to a memorable stay in the scenic city of Baden-Baden.
Breakfast
The breakfast at the Holiday Inn Express Baden-Baden receives positive remarks for its variety and quality by most guests. Many reviews highlight the plentiful nature of the offerings, with an abundant spread that satisfies guests' expectations. The buffet includes a decent selection of options such as cold-cuts, cheeses, breads, and fruits, often describing it as fresh and tasty. The breakfast is noted for its ecological choices, providing a satisfactory experience with enough variety to please different palates, including vegetarians.
Several guests appreciate the hearty and delicious meals combined with excellent coffee. Despite some minor limitations in the selection of hot foods and protein options, the breakfast remains notable for its completeness and good quality. Guests often remark that the buffet is plentiful and caters to most tastes, although a few suggest improvements in variety, especially in terms of more sweet and hot dish options.
The service during breakfast is generally commended for being attentive and friendly, adding to the enjoyable experience despite occasional instances of overcrowding and slight disorganization. Some reviews mention the cost of breakfast, indicating that it is on the pricier side, but many find it to be reasonably priced considering the offerings. Overall, the breakfast at this hotel stands out for its quality, variety, and the pleasant atmosphere, making it a satisfying feature of the guest experience.
Rooms
The Holiday Inn Express Baden-Baden by IHG offers a pleasant blend of modernity and comfort in its accommodations. Guests appreciate the cleanliness and contemporary design of the rooms, highlighting their bright and functional layout. Although the rooms are often described as on the smaller side, they manage to include all the necessary amenities for a convenient stay, such as clean and well-equipped bathrooms. Many reviews commend the comfortable beds, though some guests mention a preference for a softer mattress. Soundproofing contributes to a quiet and restful environment, enhancing guest satisfaction. While there's ample praise for the hotel's location and its tidy, renovated facilities, storage space might be limited for longer visits, and refrigerators are absent in the rooms. Overall, the rooms are highly regarded for their organization, providing excellent comfort and value for a short-term stay.
Beds
The reviews of the beds at the Holiday Inn Express Baden-Baden by IHG present a mix of reactions, with a general lean towards comfort. Many guests appreciate the comfortable beds and well-maintained bedding, noting that they provide a good night's rest. The rooms are often described as equipped with large, comfortable beds and an assortment of pillows, allowing guests to choose between firmer or softer options, which is a detail that enhances the overall sleep experience.
Nevertheless, there's a recurring mention of mattress firmness, with several guests feeling that the mattresses are too hard for their preference. This suggests that while the majority find the beds comfortable, there might be issues for those who prefer a softer sleeping surface.
Overall, the hotel manages to maintain clean and functional sleeping spaces, contributing to a generally positive impression of comfort despite a minority of critiques about bed size and mattress firmness.
Cleanliness
Holiday Inn Express Baden-Baden by IHG consistently impresses guests with its exceptional cleanliness standards. Visitors laud the hotel for being spotlessly clean, with rooms that are regularly described as tidy, cozy, and modern. This thoroughly clean environment extends across the entire property, including common areas and facilities, offering a comfortable and hygienic stay. The hotel also boasts welcoming and hospitable staff who maintain a friendly atmosphere alongside maintaining cleanliness. Located conveniently close to the center, the hotel is not only well-kept but also features comfortable bedding and well-maintained amenities. Guests appreciate the modern furnishings in the clean rooms, which are spacious enough for a short stay. The breakfast receives favorable mentions, complementing the overall tidy and organized ambiance of the hotel. Whether it's the immaculate comfort of the rooms or the efficient reception service, the cleaning standards here frequently surpass expectations, making it an ideal choice for visitors looking for satisfaction in cleanliness and comfort.
Staff
The Holiday Inn Express Baden-Baden by IHG has garnered overwhelmingly positive feedback for its staff. Visitors consistently describe the team as exceedingly friendly, attentive, and helpful, ensuring a warm and welcoming atmosphere throughout the hotel. The reception staff, along with those at the breakfast buffet, receive particular praise for their professionalism and readiness to assist guests, even during busy periods. Many guests have noted the staff's ability to communicate well in English and other languages, further enhancing the experience. Instances of the staff going above and beyond, such as efficiently handling requests and ensuring smooth room changes without additional charges, underscore their commitment to guest satisfaction. While there were a few isolated concerns about communication and staff availability, the overall impression remains one of dedicated and accommodating service, making the hotel a pleasant choice for a stay in Baden-Baden.
Wi-Fi
The Holiday Inn Express Baden-Baden by IHG offers a generally positive Wi-Fi experience for its guests. Many reviews highlight the successful functionality of the hotel's Wi-Fi, noting that it is both fast and reliable when connected. The convenience of free access is also appreciated, with guests often finding the internet service satisfactory during their stay. While there are a few mentions of connection issues, these seem to be isolated incidents, with some guests experiencing difficulty connecting in certain rooms. However, once connected, the Wi-Fi service tends to perform well. Overall, the free Wi-Fi at the Holiday Inn Express Baden-Baden is a welcome amenity for those visiting the hotel.
Parking
The reviews regarding parking at Holiday Inn Express Baden-Baden by IHG predominantly highlight both positive and challenging aspects. On the positive side, guests appreciate the convenience of having a private underground parking facility directly beneath the hotel, offering secure and shaded parking options. For some, it was a relief to find parking spots available, despite the limitations. The proximity of the hotel to significant attractions such as the festival hall adds a layer of convenience for those who manage to secure a spot.
However, many reviews pointed out the limited availability of spaces, leading to challenges especially during peak times. Guests often noted that the garage tends to fill up quickly, and spaces are tight and narrow, making it tough for larger vehicles. The high parking fees, ranging from €14 to €19 per night, were frequently deemed expensive. In some cases, guests found themselves having to resort to off-site parking as the hotel garage was full. The situation of overcrowding and the high cost for hotel guests seem to be common concerns.
Overall, while the parking is appreciated for its security and location, the limited capacity and high costs are significant drawbacks for potential guests.
3 Star
Nestled in the heart of Baden-Baden, the Holiday Inn Express offers a reliable stay for those looking for a standard mid-range hotel experience. Guests consistently praise the establishment for its good value for money, highlighting a strong price-performance ratio that aligns with the expectations for a three-star accommodation. The friendly and efficient staff enhance the overall experience, making it an ideal choice for a short visit of two to three days, especially given its proximity to the city center and the festival theater.
While the facilities meet the standard IHG style, some guests find the price to be on the higher side for the offerings. The breakfast, although sparing and devoid of hot options, complements the otherwise functional service. Though marketed as a three-star hotel, some visitors note that it provides comfort comparable to a four-star facility, making it a reliable and clean option in the beautiful city of Baden-Baden. For travelers seeking a competent and familiar stay, the Holiday Inn Express stands out as a solid choice, strong in its simplicity and appeal to repeat visitors.
Business
Holiday Inn Express Baden-Baden by IHG stands out as a popular choice among business travelers, offering excellent value for both work and leisure stays. Its strategic location near the thermal baths and Festival Hall makes it an ideal spot for those attending events or seeking relaxation after a busy day. Guests find the rooms beautiful and the facilities, including free WiFi, perfectly suited to business needs. The check-in process is praised for being quick and efficient, ensuring guests can maximize their time.
The hotel impresses with its comprehensive breakfast selection, catering to varied dietary preferences, including vegan options. Open reception 24 hours adds convenience, allowing travelers to manage their schedules flexibly. Its reputation as a good business hotel is reinforced by the positive assessment of its price-performance ratio, making it a smart choice for those visiting Baden-Baden on short trips or work assignments.
Overall, Holiday Inn Express is noted as an excellent accommodation option, offering low-maintenance stays that meet the expectations of business guests with ease.
Accessible
Nestled in the heart of Baden-Baden, the Holiday Inn Express is an accessible haven for travelers with disabilities. The hotel is easily reachable thanks to its accessible location close to public transport and the motorway, making arrival a breeze. For those driving, the convenience of a disabled parking space adds to the accessibility appeal. Moreover, the hotel caters well to wheelchair users, offering spacious rooms designed to accommodate guests' needs. The bathrooms also boast features suitable for wheelchair access, ensuring comfort and practicality. While the surrounding area lacks zebra crossings, which may pose challenges for those with mobility difficulties, the hotel's proximity to the popular festival hall offers easy access for visitors keen on exploring local entertainment. Overall, the Holiday Inn Express Baden-Baden successfully meets accessibility standards, delivering a comfortable experience for guests with disabilities.
Dog Friendly
Holiday Inn Express Baden-Baden by IHG stands out as a welcoming retreat for dog owners, offering a range of thoughtful amenities for four-legged guests. Recognized as a dog-friendly hotel, it ensures the comfort and convenience of pets and their owners alike. Upon arrival, dogs are greeted with a basket, water bowl, and even small treats, which are much appreciated by many visitors. Some guests mentioned the daily rate of €15 for their dogs as being slightly on the higher side, but many appreciated the allowances and services provided for pets.
The hotel’s location is highly advantageous for pet owners, situated next to a nice-sized park ideal for dog walks. This central yet serene setting adds to the convenience of bringing dogs along. The establishment upholds a pet-friendly policy, demonstrated by the provision of sleeping cushions and bowls for the pets.
While the lack of available parking was noted, the overall clean and accommodating environment of the hotel is emphasized by guests. For those traveling with their beloved canine companions, Holiday Inn Express Baden-Baden provides a clean, welcoming experience where pets are not only allowed but thoughtfully accommodated.
No, Holiday Inn Express Baden-Baden by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Baden-Baden by IHG.
Yes, Holiday Inn Express Baden-Baden by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Baden-Baden by IHG.
No, Holiday Inn Express Baden-Baden by IHG doesn't have a gym.