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Hotel Heikenberg

Bad Lauterberg , Heikenbergstr. 19-21 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Heikenberg is a charming three-star hotel located in a dreamy and fantastic location, offering stunning views of the Harz mountains. The hotel's proximity to the town and many opportunities for outings make it an ideal base for exploring the area. Guests rave about the hotel's breakfast buffet, which includes a great selection of fresh spreads, local specialties and vegan options. The quality and variety of the evening buffet are also highly praised with options for vegetarians and vegans. The hotel staff is exceptional, providing warm and personal service, accommodating special requests and dietary needs. The spa and wellness area are beautiful and well-maintained, offering a top-notch wellness experience. The hotel is family-friendly and pet-friendly with laminate flooring in some rooms for those traveling with pets. While some rooms may be a bit outdated, they are still functional and have all necessary amenities. The hotel's pool is well-maintained and guests appreciate the free use of the pool and sauna. Overall, Hotel Heikenberg offers great value for money in a spa town, making it a reliable choice for those seeking a cozy and comfortable stay.
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Categories

Hotel with EV Charging Stations

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel for Yoga

3-Star Hotel

Hotel with Indoor Pool

Room Types

Single Room This single room has a seating area and satellite TV. Some rooms offer a balcony subject availability.

Double Room This double room has a satellite TV. Some rooms offer a balcony subject availability

Budget Double or Twin Room (not renovated) Some rooms offer a balcony subject availability

About Hotel Heikenberg

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Guest Reviews

7.6

Good

Location

Hotel Heikenberg's location is absolutely top-notch according to reviews. Guests love the hotel's proximity to the town and the many opportunities for outings. The hotel sits on a beautiful mountain with stunning views, providing a perfect base for tours in the Harz mountains or a quiet escape. The location is also great for motorbike rides and hiking adventures. Although some guests found the walk to the hotel slightly tedious, they enjoyed the peacefulness of the area. The hotel is a 15-minute walk from the town and close to shopping. The only downside is that some guests mention the outdated decor. Overall, Hotel Heikenberg's location is praised as dreamy and fantastic by past guests.

Breakfast

The breakfast at Hotel Heikenberg is highly praised by guests with a great selection of fresh spreads and even smoked salmon and sparkling wine on Sundays. The breakfast buffet is extensive and includes various types of bread, pastries, cereals, fruits, meats, cheeses, juices, teas and coffees. There are also local specialties and vegan options available. The staff is flexible and accommodating, willing to fulfill special requests and dietary needs. Although some guests mentioned that the breakfast could be more varied and inviting, most found it abundant and delicious. The breakfast room is cozy and offers a lovely view of Bad Lauterberg. Overall, the breakfast at Hotel Heikenberg is recommended and a great value for the price.

Dinner

Guests who have dined at Hotel Heikenberg have generally praised the quality and variety of the evening buffet, which includes options for vegetarians and vegans. Many guests have also complimented the friendly and helpful staff. Some have suggested that the scheduling of the dinner service may be tight for those wishing to use the sauna and a few have mentioned that the seating in the dining room is a bit cramped. However, overall, the majority of reviews have emphasized the delicious and plentiful meals offered at the hotel with a number of guests particularly raving about the New Year's Eve dinner.

Rooms

Hotel Heikenberg offers a variety of rooms, some of which are a bit outdated with old furnishings and carpets that could use some renovation. However, the rooms are still functional and have all necessary amenities such as private bathrooms, spacious closets and balconies with great views. Some rooms even allow pets with the option of having laminate flooring instead of carpets. The staff is friendly and accommodating with a good selection of food at the breakfast and buffet. While some guests found the beds uncomfortable and the pillows flat, others felt that the rooms were cozy and clean. There were some complaints about the noisy surroundings and the lack of effort to fix the TV reception, but overall guests were satisfied with their stay.

Beds

Hotel Heikenberg offers cozy and comfortable beds for its guests. While some reviews mention minor issues such as low pillows or soft beds, the majority of guests found the mattresses to be of good quality and provided a restful sleep. There were a few critiques regarding worn-out bedding or noisy beds, but those were outweighed by the positive feedback on the comfort of the beds. Overall, Hotel Heikenberg appears to be a reliable choice for those seeking a good night's sleep.

Cleanliness

Hotel Heikenberg is a very clean and tidy hotel with friendly staff. The rooms were clean and well-maintained with everything guests needed. Although some guests mentioned that the cleanliness could have been improved a bit, overall the hotel was consistently described as clean and well-managed. The bathrooms were particularly noted for being clean and spacious with a few exceptions where cleanliness could have been better. Some guests also mentioned that consumables in the bathrooms were not refilled upon arrival. The hotel also features a great swimming pool and guests appreciated the altmodisch furnishings.

Staff

Hotel Heikenberg boasts an exceptional staff who are very courteous and welcoming, often addressing guests by name. They are very accommodating and competent, always fulfilling requests and answering queries promptly. The hotel staff are also very attentive and helpful towards guests with allergies and dietary restrictions. Guests appreciate the warm and personal touch of the employees, who go out of their way to make each guest feel special and welcome. The service is superb and even special requests at breakfast are fulfilled with ease. Moreover, the staff is always on hand to provide assistance whenever required. In addition, the hotel is family-friendly and pet-friendly with hotel staff being particularly accommodating towards children and pets alike. Overall, guests have high praise for the hotel staff and their impeccable service.

Spa

Hotel Heikenberg's spa has received excellent reviews from guests who have stayed at the hotel. The atmosphere is friendly and familial and they offer a top-notch wellness experience. While some guests were not able to use the sauna, the wellness and sauna facilities were praised overall. The hotel offers an extensive breakfast buffet, including a variety of vegan options and a diverse evening buffet with salad options and vegan dishes. The use of the spa facilities is free and guests can also book massages, Kneipp and Ayurveda treatments. While last-minute appointments were not available, the hotel collaborates with a medical wellness institute run by Ceci Stoyanova, who manages the spa and wellness area. Her three-day Traditional Chinese Medicine therapy session worked wonders for guests with long-term issues. The wellness area itself was beautiful and well-maintained with a swimming pool and sauna. The massage offered by Stoyanova was highly recommended and the infrared sauna in the bathing area was also popular. Overall, guests were happy with the variety of additional services, including the fitness center. The systematic use of the wellness area was also appreciated.

Pool

Hotel Heikenberg offers guests the opportunity to unwind with a swim in their pool, which many guests found to be well-maintained. While some noted that the pool was on the colder side, others found it to be pleasant and refreshing for a few laps or a morning swim before breakfast. The pool area could benefit from more lighting in the evenings, but overall guests appreciated the free use of the pool and sauna within the hotel. Despite being an older facility, the hotel still provides numerous amenities, such as a small pool in the basement and water aerobics classes for guests looking to stay active during their stay. Overall, the pool at Hotel Heikenberg proves to be enjoyable for those looking for a quick dip, even if the temperature may not be perfect for everyone.

Parking

Guests at Hotel Heikenberg have generally positive reviews when it comes to parking at the hotel. Many are pleased with the free parking options available, including spaces located right in front of the hotel. Some guests have noted that there aren't always enough spaces for everyone, particularly when the hotel is fully booked, but others have been able to take advantage of a shuttle service to the nearby train station for a small fee. One minor criticism has been that the parking spots are sometimes small or difficult to access, but overall guests seem to appreciate the convenience of having parking available at no extra cost.

Family

Hotel Heikenberg is a perfect destination for families looking for a weekend getaway. The hotel staff is incredibly hospitable and accommodating, allowing even our pets to join in on the fun, which made us feel right at home. The atmosphere is familial with the New Year's Eve party reminiscent of one just for family. The cozy and relaxed ambiance made it easy for my daughter, our cat and I to escape the everyday routines of life. The hotel offers a range of activities suitable for families, making it ideal for those looking for a stress-free weekend getaway. Additionally, the staff is attentive to guests' needs, ensuring all aspects of the stay are positively memorable. Though there weren't many kid-specific options, the hotel's flexibility and warm ambiance make it an excellent choice for families, especially those with pets in tow.

3 Star

Hotel Heikenberg is a three-star hotel that offers a great breakfast with a variety of fresh spreads, including salmon and champagne on Sundays. The hotel may be a bit outdated and have smaller wellness facilities, but it has its own charm. Some of the rooms have not been renovated yet but are offered at a smaller price. Overall, the hotel offers great value for money in a spa town. While it might not be the most modern hotel, it is perfect for those who appreciate simplicity and fair prices.

Dog Friendly

Hotel Heikenberg is a great choice for travelers with dogs due to its dog-friendly facilities and services. The hotel has laminate flooring in some rooms for those traveling with pets. The hotel staff is very welcoming to pets, even allowing them in the breakfast room. A special shout-out was given to the service, the dog-friendliness and the swimming pool. One guest's dog was warmly welcomed with a blanket and food bowls. The hotel is accommodating to pets, providing a treat and other amenities. Overall, Hotel Heikenberg is a fantastic option for those traveling with their furry friends.

Yes, Hotel Heikenberg has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Heikenberg.

Yes, Hotel Heikenberg welcomes dogs.

Yes, parking facilities are available at Hotel Heikenberg.

Yes, Hotel Heikenberg has a gym.

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