Acacia Hotel Bacolod

Bacolod 10.67310000, 122.94600000 , Burgos Street Ext., Reclamation Area (Show on Map)
8.1
Very Good


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Summary of reviewsAcacia Hotel Bacolod emerges as a highly recommended stay, particularly appreciated for its strategic and convenient location. Situated close to SM Bacolod, a primary mall and the ferry port, the hotel offers easy access to shopping, dining and transportation hubs. Its proximity to the business district also makes it ideal for business travelers.

Guests often highlight the spaciousness and comfort of the rooms. Most reviews praise the clean and cozy atmosphere, contributing to a pleasant and restful stay. The executive suite, in particular, stands out for its excellent layout and value. While some minor cleanliness issues are reported, these do not detract significantly from the overall positive room experience.

Cleanliness in general receives a mixed response, though many guests find the hotel well-maintained with neat and tidy rooms. However, there are occasional mentions of areas needing more attention, such as bathroom grouting and linens. Despite these issues, the positive aspects, including the accommodating staff, often compensate, enhancing the guests' experiences.

The hotel staff repeatedly earn accolades for their friendliness and helpfulness. The front desk and service personnel are described as courteous and accommodating, often going the extra mile, which significantly boosts the hotel’s appeal. While there may be isolated incidents of less favorable interactions, these are outweighed by the overwhelmingly positive reviews.

Breakfast at the hotel presents an area for improvement. While some guests are satisfied with the quality, many find the options limited and not always up to standard. Suggestions for a broader and more varied buffet, especially on weekends, are common.

The wifi and pool receive mixed feedback. The internet connectivity appears to have room for enhancement with guests experiencing intermittent connections. The pool, while appreciated for its size and accessibility, has received comments about its cleanliness and availability, sometimes not meeting expectations.

Finally, the beds at Acacia Hotel Bacolod are frequently praised, contributing to a restful and comfortable stay. The general consensus underscores their quality and cleanliness, adding to the positive overall experience at the hotel.

In summary, Acacia Hotel Bacolod is highly regarded for its convenient location, spacious and comfortable rooms and exceptional service from the staff. While there are areas for improvement, particularly in breakfast variety, wifi reliability and pool maintenance, the hotel offers a compelling value-for-money choice for travelers seeking a well-rounded stay in Bacolod.
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Categories
Hotel with Swimming Pool
Acacia Hotel features a stylish swimming pool that enhances the guest experience. The hotel is known for its modern design and comprehensive facilities.

  Outdoor Pool  


Business Hotel
The hotel boasts expansive event spaces suitable for conventions and corporate events. It includes a convention hall that can accommodate up to 800 guests in a round table setup and 1,500 in a theater-style arrangement. It has smaller rooms ideal for meetings and gatherings.

Accessible Hotel
This hotel provides wheelchair accessible communal areas and facilities, a lift, wheelchair-friendly rooms with wheelchair-accessible bathrooms, grab bars near the toilet, and wheelchair-accessible parking.

3-Star Hotel
Features an outdoor swimming pool, restaurant, and bar. It also offers a 24-hour front desk and is conveniently located a 5-minute drive from Negros Museum. The rooms are clean, providing a comfortable stay.

Hotel with Outdoor Pool
Acacia Hotel features an outdoor pool and cabanas. The pool area provides a relaxing escape for guests. It is located in the Reclamation Area.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Cheap Hotel

Room Types
Deluxe Twin Room This twin room has WIFI access, flat-screen TV, air conditioning and tile/marble floor.

Deluxe Queen Room Rooms are 25 square metres and have WIFI access, and flat-screen TV.

Executive Suite Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which has a refrigerator and an electric kettle, is available for cooking and storing food. The suite features a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.

Junior Suite Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The suite's kitchenette, which features a refrigerator and an electric kettle, is available for cooking and storing food. The suite offers a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as mountain views. The unit offers 1 bed.

Deluxe Suite Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The suite features a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as sea views. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Acacia Hotel Bacolod boasts an impressively convenient location for travelers and business professionals alike. Situated just a stone's throw from SM Bacolod, one of the city's major malls, guests will find it incredibly easy to indulge in some shopping or engage in casual dining at nearby Manokan Country. The proximity to the ferry port is another significant advantage, making it a breeze for guests traveling back and forth from Iloilo or Cebu.

The hotel's central location places it within walking distance from not only the bustling pier but also several essential facilities, including a 7-11 convenience store, making last-minute purchases accessible. Nestled just steps away from the business district, the hotel thus serves as a convenient hub for both leisure and business activities.

Despite being slightly removed from a wider array of dining options and the city center, the hotel compensates with its strategic placement near key transport links and retail centers. Overall, the Acacia Hotel Bacolod offers a well-rounded, central spot that ensures ease of movement and access to popular city spots, making it an excellent choice for visitors prioritizing connectivity and convenience.

Breakfast
The breakfast experience at Acacia Hotel Bacolod presents a mixed bag based on guest reviews. While some guests appreciated the quality of the food and found the breakfast to be good, others felt that the offerings were quite limited and lacked variety. There were mentions of cold food and a very simple breakfast buffet, which several reviewers found underwhelming and not worth the price. The available options seemed to be minimal with some guests noting that only two types of viands were served and were not always well-cooked. Additionally, the buffet setup involves staff serving the food rather than a traditional self-service format, which some found less appealing. While a few guests were satisfied with specific items, such as the vegetable salad, many suggested that a broader and more varied buffet should be available, especially on weekends, to enhance the overall breakfast experience.

Rooms
Acacia Hotel Bacolod has garnered numerous positive reviews about its rooms, which are frequently described as spacious and comfortable. Many guests appreciate the generous room sizes, highlighting the executive suite for its excellent layout and value for money. Comfort is a standout feature with several mentions of comfy beds and the general cleanliness of the rooms and bathrooms.

Most of the rooms are noted to be clean and well-maintained, although a few reviews pointed out issues like dust and cleanliness in some instances. Despite a couple of hiccups, like a small room lacking a sea view or windows that didn’t lock properly, the majority of feedback underscores the high standard of room upkeep.

Guests also commend the room for being cozy and providing all necessary amenities with everything at hand for a pleasant stay. Additionally, the property offers rooms at competitive prices, making it a value-for-money choice for travelers.

Beds
Acacia Hotel Bacolod's beds receive overall positive feedback from guests, consistently praised for their comfort and cleanliness. Patrons frequently commend the beds as being very comfortable, high quality and equipped with cozy blankets and pillows. The majority of reviews highlight the cleanliness of the beds, contributing to a pleasant sleeping experience. While there are occasional mentions of overly firm mattresses and isolated issues like a dirty bed, the general consensus points to a restful and pleasant stay owing to the comfortable and well-maintained beds.

Cleanliness
Acacia Hotel Bacolod offers a mixed experience in terms of cleanliness. Several guests noted that the hotel is generally clean and well-maintained. The rooms are frequently described as neat, tidy, spacious and comfortable, contributing to a pleasant stay. The linens and towels often meet cleanliness standards, though there are mentions of occasional issues with old and stained linens and wet marks were observed on some.

While many appreciated the cleanliness of the rooms, there are reports indicating that some areas needed more attention. Complaints included dirty kettles, poorly maintained grouting in bathroom tiles and clogged shower drains. Some guests were particularly unhappy about finding dead cockroaches and encountering a generally unpleasant smell in certain rooms. Additionally, the pool's cleanliness and spotty internet connection were areas that could use improvement.

Despite these issues, the staff's hospitality often made a positive impact, enhancing the overall guest experience with their accommodating nature. The hotel’s central location, good facilities and spacious executive suites with clean, dry bathrooms were highlighted as strong points. However, there were suggestions for having a buffet breakfast available every weekend to further enhance the guest experience.

Staff
Acacia Hotel Bacolod consistently earns praise for its exceptional staff, who are frequently described as friendly, accommodating and inviting. Reviewers highlight that the front desk is particularly courteous with staff members often going above and beyond, such as lending guests umbrellas on rainy days. Visitors appreciate the helpful and pleasant demeanor of the staff, which significantly enhances their overall experience. While there was an isolated mention of a rude housekeeping employee, the majority of comments indicate that the staff's attitudes are superb and compensate for any minor service shortcomings. The team is noted for being approachable and willing to assist with rides and other needs, making stays both comfortable and convenient. The genuine kindness and helpfulness of the staff are key factors in making guests' stays at Acacia Hotel Bacolod memorable.

Wi-Fi
The wifi at Acacia Hotel Bacolod has received mixed feedback from guests. While some have experienced spotty and intermittent connections, others have noted that the internet could use improvement. Inconsistent connectivity and occasional errors in individual rooms were common complaints. Overall, the wifi service at the hotel appears to have room for enhancement to meet guests' expectations reliably.

Pool
The pool at Acacia Hotel Bacolod receives mixed feedback from guests. Many appreciate the large size and easy accessibility of the pool, describing it as nice and enjoyable. However, several guests noted that the cleanliness of the pool could be improved with some mentioning it seemed dirty and needed a makeover. The pool's availability is another concern, as some guests couldn't use it due to events or its closure on Mondays, which was not always communicated. Despite these issues, the pool remains a highlight for many visitors.


Yes, Acacia Hotel Bacolod has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Acacia Hotel Bacolod.

No, Acacia Hotel Bacolod doesn't allow dogs.

No, parking facilities aren't available at Acacia Hotel Bacolod.

No, Acacia Hotel Bacolod doesn't have a gym.

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