Horizon Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHorizon Hotel receives widespread acclaim for its prime seafront location, providing guests with stunning coastal views and easy access to the sandy shores of Ayr's beach. The hotel's proximity to the town center and local attractions, along with nearby public transport links, make it an excellent choice for travelers, whether they arrive by car, bus or train. The convenience is bolstered by free nearby parking and well-thought-out on-site amenities, including a bar, restaurant and lounge areas offering excellent views.
Guests frequently praise the delightful breakfast spread, highlighting its variety, quality and substantial portions. The hotel's full English and Scottish breakfasts earn particular commendation with fresh croissants and cooked-to-order items being favorites. The breakfast staff contributes to a pleasant dining experience with their friendliness and efficiency, despite occasional critiques about greasiness or specific dishes not meeting expectations.
Dinner at Horizon Hotel has left a lasting impression on many visitors. The evening meals are consistently described as delicious with high praise given to the quality, freshness and presentation of dishes like roast beef with Yorkshire puddings and lasagna. The pleasant atmosphere and attentive service in the restaurant enhance the overall dining experience with guests often finding the pricing reasonable for the high-quality offerings.
The hotel’s rooms receive mixed reviews; however, many guests appreciate the cleanliness and comfort. The sea-view rooms are particularly favored, offering picturesque vistas. While some rooms are described as small or dated, the overall value for money and the cozy, well-maintained nature of the accommodations are frequently noted. The consistency in cleanliness is a standout feature with housekeeping lauded for keeping the property in pristine condition and adhering to high hygiene standards.
The staff at Horizon Hotel are frequently recognized as a key asset, praised for their friendliness, attentiveness and excellent service. Individual staff members receive special mentions for their customer-first approach, contributing significantly to the positive experience of many guests.
Free WiFi is an included amenity, although experiences with the service vary, ranging from adequate and high-speed to slow and unreliable.
For families, the hotel offers a welcoming and practical environment with spacious family rooms and amenities like playgrounds and child-friendly dining areas. Despite narrow staircases posing a minor challenge for those with small children, the overall experience is positive with staff making a concerted effort to accommodate young guests.
The beds at the hotel are generally well-received, noted for their comfort and quality. Although some guests faced issues with bed softness or occasional discomfort, the majority find the bedding conducive to a good night's sleep.
In line with its three-star rating, Horizon Hotel meets guests' expectations with its well-maintained grounds, satisfactory facilities and competitive pricing. Despite some dated decor, the hotel provides a peaceful and adequate stay.
Accessibility features at the hotel are widely praised, making it a recommended choice for disabled travelers. With ample disabled parking, wheelchair ramps and accessible rooms, the hotel ensures convenience and comfort for guests with mobility challenges.
Overall, Horizon Hotel stands out for its exceptional location, cleanliness and friendly service, making it a solid choice for beach lovers, families and travelers seeking a comfortable, value-for-money stay by the sea.
Categories
Guests frequently praise the delightful breakfast spread, highlighting its variety, quality and substantial portions. The hotel's full English and Scottish breakfasts earn particular commendation with fresh croissants and cooked-to-order items being favorites. The breakfast staff contributes to a pleasant dining experience with their friendliness and efficiency, despite occasional critiques about greasiness or specific dishes not meeting expectations.
Dinner at Horizon Hotel has left a lasting impression on many visitors. The evening meals are consistently described as delicious with high praise given to the quality, freshness and presentation of dishes like roast beef with Yorkshire puddings and lasagna. The pleasant atmosphere and attentive service in the restaurant enhance the overall dining experience with guests often finding the pricing reasonable for the high-quality offerings.
The hotel’s rooms receive mixed reviews; however, many guests appreciate the cleanliness and comfort. The sea-view rooms are particularly favored, offering picturesque vistas. While some rooms are described as small or dated, the overall value for money and the cozy, well-maintained nature of the accommodations are frequently noted. The consistency in cleanliness is a standout feature with housekeeping lauded for keeping the property in pristine condition and adhering to high hygiene standards.
The staff at Horizon Hotel are frequently recognized as a key asset, praised for their friendliness, attentiveness and excellent service. Individual staff members receive special mentions for their customer-first approach, contributing significantly to the positive experience of many guests.
Free WiFi is an included amenity, although experiences with the service vary, ranging from adequate and high-speed to slow and unreliable.
For families, the hotel offers a welcoming and practical environment with spacious family rooms and amenities like playgrounds and child-friendly dining areas. Despite narrow staircases posing a minor challenge for those with small children, the overall experience is positive with staff making a concerted effort to accommodate young guests.
The beds at the hotel are generally well-received, noted for their comfort and quality. Although some guests faced issues with bed softness or occasional discomfort, the majority find the bedding conducive to a good night's sleep.
In line with its three-star rating, Horizon Hotel meets guests' expectations with its well-maintained grounds, satisfactory facilities and competitive pricing. Despite some dated decor, the hotel provides a peaceful and adequate stay.
Accessibility features at the hotel are widely praised, making it a recommended choice for disabled travelers. With ample disabled parking, wheelchair ramps and accessible rooms, the hotel ensures convenience and comfort for guests with mobility challenges.
Overall, Horizon Hotel stands out for its exceptional location, cleanliness and friendly service, making it a solid choice for beach lovers, families and travelers seeking a comfortable, value-for-money stay by the sea.
Hotel near Golf Courses
Horizon Hotel is located in Ayr, offering convenient access to local golf courses within the town. Guests can easily reach municipal courses like Belleisle Golf Club, Seafield Golf Course, and Dalmilling Golf Club.
Dog Friendly Hotel
Offers a perfect stay for pet lovers who want to enjoy a beautiful location with their four-legged friends. The hotel maintains cleanliness and manages dog-related concerns.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It is also favorably located on the Esplanade in Ayr.
Accessible Hotel
The hotel has two specially equipped ground floor accessible rooms featuring wider doorways, ramps, and grab rails. A bath lift is also available in these rooms. A lift provides access to the first floor.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are blind People with autism
People who use a wheelchair People who are blind People with autism
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...3-Star Hotel
This hotel provides a good three-star experience with clean and tidy rooms and a peaceful ambiance. It's comparable to other options like the Mercure and Premier Inn in Ayr and offers well-maintained grounds. The hotel's price is reasonable for its three-star status.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Guest Reviews
'Horizon Hotel' boasts a prime location that consistently impresses its guests. Nestled right on the seafront, the hotel offers stunning views of the sea and the nearby Arran, making it an ideal spot for beach lovers and those looking to unwind by the water. The proximity to the beach allows guests to take a leisurely walk along the promenade or enjoy the beautiful sandy shores just steps away from their rooms.
The hotel is also well-situated for exploring Ayr with the town center and various local attractions within easy walking distance. Public transport is conveniently accessible with a short stroll to the train station, making it great for travelers relying on bus or train services. The free and nearby parking options add to the overall convenience, making it easy for guests with cars.
In addition to its enviable location, the hotel features comfortable accommodations and friendly, efficient staff, ensuring a pleasant stay. The on-site amenities such as the bar, restaurant and lounge areas are well-laid-out and provide excellent views. The restaurant, in particular, is highlighted for its delicious breakfast and other meals, which guests can enjoy while soaking in the coastal scenery.
Whether visiting for a quick overnight stay or an extended vacation, 'Horizon Hotel' emerges as a top choice for those seeking a comfortable stay in a great location, right by the beach with easy access to both the town and transport links.
The breakfast offerings at Horizon Hotel receive largely favorable remarks from guests. Many reviewers note that the breakfast was excellent, delicious and well-prepared with particular praise for the full English and Scottish breakfasts. Guests appreciated the wide variety and substantial portions available, describing options as plentiful, hearty and sumptuous. Specific compliments were given for the fresh croissants and the quality of cooked-to-order items.
Several guests highlighted the friendly and helpful nature of the breakfast staff, contributing to an overall positive dining experience. Despite the abundance of praise, a few criticisms emerged. Some guests found the breakfast to be greasy or the fruit salad quality lacking. Others mentioned that certain items, like scrambled eggs and bacon, did not meet their expectations. A few reviewers felt that the breakfast was average or noted isolated incidents of poor service.
In terms of value, many guests felt the breakfast was reasonably priced and a good deal, especially when included in the room rate. Varied opinions were expressed about the overall enjoyment, but the majority found the breakfast experience at Horizon Hotel to be very good and satisfying.
At Horizon Hotel, the dinner experiences have been notably positive with frequent mentions of outstanding quality and taste. Guests often describe the evening meals as delicious, sumptuous and hearty, highlighting the high standards and excellent presentation of the dishes. The restaurant itself is consistently praised for its pleasant atmosphere and attentive service, contributing to an overall enjoyable dining experience.
Many guests report that the food was fresh and beautifully cooked with some specifically noting the exceptional quality of certain dishes like roast beef with Yorkshire puddings, tempura haggis and lasagna. High-quality drinks and reasonable pricing further enhance the dining experience at the hotel.
However, there are occasional remarks about areas for improvement, such as the need for restaurant updates or isolated incidents involving subpar dishes that had to be returned. Despite these few critiques, the majority of reviews emphasize the excellent meals and commend the hotel for its consistency in delivering hearty, delicious dinners. Overall, Horizon Hotel's dinner service has left a lasting impression on most visitors with many vowing to return for another delightful meal.
Horizon Hotel offers a mix of experiences when it comes to its rooms with many guests finding positive elements in their stay. A common appreciation is for the cleanliness and comfort of the rooms, which are consistently described as spotless and tidy. Some rooms, especially those with sea views, were noted for being particularly lovely and offering an excellent experience. Many guests also found the beds to be very comfortable and the rooms well-equipped with the necessary amenities.
However, the hotel's rooms do exhibit a variety of issues as noted by several guests. Many rooms are described as small or even tiny, which might be a concern for those needing more space, especially families. Some rooms, particularly attic rooms, were found to be cramped with low or sloping ceilings, making them less comfortable and harder to navigate for some guests. Dated decor and the need for refurbishments were also recurring themes with mentions of tired carpets and old-fashioned furnishings.
Noise seems to be a significant issue, especially in specific rooms like Room 3 and Room 31, where guests reported disturbances. Others found the temperature control to be lacking with some rooms being uncomfortably hot or cold. The bathrooms also varied with some needing updates and others standing out for their high quality.
Despite these downsides, several guests highlighted the overall value for money and found the hotel to be in a good location. While the hotel may benefit from some updates and improvements, it maintains a level of cleanliness and basic comfort that many travelers appreciate.
Guests at Horizon Hotel have generally positive remarks about the beds, frequently highlighting their comfort. Many guests described the beds as comfy or very comfortable with some noting the luxurious feel. There are mentions of clean and good quality beds with a few specific references to large and king-size beds that were not only comfortable but also spacious.
However, some reviews pointed out inconsistencies. A few guests found the mattresses and pillows too soft or lumpy and there were occasional comments about broken or uncomfortable beds. Some mentioned preferences for plumper pillows and cited issues with bed size, particularly narrow or shared twin beds. While the majority praise the beds for a great sleep experience, noting beds as soft and amazing, there are outliers who reported less satisfactory sleep due to bed discomfort. Despite this, the prevailing sentiment leans towards a positive bedding experience at the Horizon Hotel.
Horizon Hotel consistently impresses guests with its exceptional cleanliness. Reviewers frequently highlight that the rooms and entire property are well-maintained and spotlessly clean. Guests describe the rooms as clean, tidy and comfortable with some noting the hotel's adherence to Covid-19 standards, which adds to their sense of safety and comfort. The decor is often praised for being lovely and in good taste, contributing to an overall welcoming atmosphere.
The housekeeping staff receive particular commendation for their diligent efforts with towels being changed daily and every area of the hotel kept in pristine condition. Visitors also appreciate the fresh and neat appearance of the rooms, finding them equipped with everything one might need for a pleasant stay. Despite a few isolated mentions of dust behind beds and radiators, the overwhelming consensus is that Horizon Hotel excels in maintaining high standards of hygiene and cleanliness, making it a preferred choice for travelers seeking a spotless and inviting environment.
The reviews of the Horizon Hotel highlight the staff as a significant asset to the hotel experience. Many guests consistently describe the staff as very good, friendly and helpful. They are often mentioned as being attentive, polite and courteous, providing efficient and pleasant service. Specific staff members, such as Nicola and manager Tracy, are noted for going above and beyond to ensure guest satisfaction. From the reception to the dining area, guests praise the overall helpfulness and accommodating nature of the personnel.
However, not all reviews are positive. Some guests encountered unwelcoming behavior from receptionists and a few instances of staff being unfriendly or unaccommodating. Despite these occasional criticisms, the general sentiment leans heavily towards a friendly and supportive staff that strives to make guests’ stays enjoyable.
Overall, the staff at Horizon Hotel receive high marks for their warmth, attentiveness and willingness to assist, contributing significantly to positive guest experiences.
Horizon Hotel provides free WiFi to its guests, which is often highlighted as a positive aspect. However, the quality and reliability of the WiFi can be inconsistent. Some guests report a good WiFi connection and high-speed internet, while others experience slow speeds, poor connectivity or complete unavailability during their stay. Although WiFi is included and accessible in the rooms, the experience may vary, potentially impacting some visitors' satisfaction.
Horizon Hotel stands out as a family-friendly destination with a variety of amenities catering to the needs of guests with children. The hotel offers several spacious family rooms, making it a comfortable stay for families of different sizes. Reviews highlight the presence of a large playground, a play park and dedicated play areas, which are particularly appreciated by toddlers and younger children.
The location of the hotel is convenient, being just a ten-minute walk from key areas, making it good for exploring with children. However, some reviews point out that the narrow staircases may not be practical for families with small children and there might be some difficulty in navigating the hotel with young ones. Despite these minor issues, most families find the overall environment welcoming and suitable for both children and adults.
The dining area is noted as child-friendly and the hotel staff often go out of their way to make younger guests feel special. Families have shared positive experiences, particularly appreciating rooms that allow easy access without having to go through the main hotel corridors repeatedly. Overall, Horizon Hotel is recommended as a value-for-money option for family vacations with its above-average room sizes and a focus on creating good memories for guests of all ages.
Horizon Hotel fits the expectations for a three-star establishment, offering typical facilities and services for its rating. Guests found the hotel to be clean and tidy with a peaceful ambiance, noting it as comparable to similar local options like the Mercure and Premier Inn in Ayr, yet some found it surpasses these in certain respects. The grounds are well-maintained and while the bedrooms may seem dated, the overall maintenance keeps the hotel in good repair.
Rooms have been described as scruffy by some, though this did not lead to significant complaints. The price of the hotel is considered reasonable and aligns well with its three-star status, but there isn't much beyond the basics, as one might expect. The restaurant and other amenities are consistent with a standard three-star rating.
Overall, while there are no striking features or exceptional facilities, Horizon Hotel provides an adequate and peaceful stay, meeting the basic expectations for its category without any major flaws. However, some guests who opted for superior rooms felt a bit let down, indicating that upgrading might not offer significantly more value.
The Horizon Hotel has received commendable feedback for its accessibility features tailored to guests with disabilities. Numerous guests noted the availability of ample disabled parking spaces, ensuring convenience right from arrival. The hotel is described as having full accessibility with wheelchair-friendly facilities and multiple accessible rooms that are clean, spacious and well-ventilated. Specific praise was given to the fantastic disabled room and its suitability for guests with mobility issues.
Guests highlighted easy access to facilities, including ground floor rooms and every floor equipped with lifts, making movement throughout the hotel straightforward. Particular mention was made of the hotel’s wheelchair ramps and the ease of navigation for wheelchair users. The ease of access extends to the attic rooms, which were reported to be comfortable and well-ventilated.
While the majority of feedback underscores the hotel's suitability for disabled guests, a few comments suggested that some areas were less accommodating. However, the overall consensus points to the Horizon Hotel being a solid option for travelers with disabilities, offering essential amenities like disabled access, parking and rooms that cater to various accessibility needs.
Horizon Hotel offers a highly recommended experience for honeymooning couples with guest reviews describing it as a fabulous and special honeymoon destination. The honeymoon room and suite sailing room received praise for being perfect, enhancing the romantic getaway atmosphere. Management has paid special attention to honeymooners, providing a special suiteaurant and a beautiful honeymoon garden restaurant. While some guests mentioned aspects being basic and small, the overall sentiment highlights Horizon Hotel as a suitable and great spot for couples seeking a romantic escape.
Horizon Hotel stands out as an exceptionally dog-friendly destination with a wealth of amenities and services tailored for furry companions and their owners. The hotel exudes a welcoming atmosphere, where dogs are generously accepted and can enjoy spaces such as the comfortable living room for dining with their humans. Guests have noted that the staff is not only friendly and helpful but also genuinely welcoming towards dogs, offering special touches like dog sausages that have been eagerly appreciated by the visiting pets.
The location of the hotel is also ideal, allowing for a great break for all, including families and their canine members. Comfortable rooms, especially those on the ground floor with direct outdoor access, make stays more convenient for dog owners. Furthermore, designated dog-friendly areas add to the overall comfort and ease of having a pet along. Even special accommodations, like dog-tolerant areas, make the hotel an excellent choice for those traveling with a dog.
One standout feature is how the hotel maintains cleanliness and manages dog-related concerns, ensuring the grounds remain neat despite the high volume of dog visitors. Overall, Horizon Hotel offers a perfect stay for pet lovers who want to enjoy a beautiful location with their four-legged friends.
Location Show Map
Location
The hotel is also well-situated for exploring Ayr with the town center and various local attractions within easy walking distance. Public transport is conveniently accessible with a short stroll to the train station, making it great for travelers relying on bus or train services. The free and nearby parking options add to the overall convenience, making it easy for guests with cars.
In addition to its enviable location, the hotel features comfortable accommodations and friendly, efficient staff, ensuring a pleasant stay. The on-site amenities such as the bar, restaurant and lounge areas are well-laid-out and provide excellent views. The restaurant, in particular, is highlighted for its delicious breakfast and other meals, which guests can enjoy while soaking in the coastal scenery.
Whether visiting for a quick overnight stay or an extended vacation, 'Horizon Hotel' emerges as a top choice for those seeking a comfortable stay in a great location, right by the beach with easy access to both the town and transport links.
Breakfast
Several guests highlighted the friendly and helpful nature of the breakfast staff, contributing to an overall positive dining experience. Despite the abundance of praise, a few criticisms emerged. Some guests found the breakfast to be greasy or the fruit salad quality lacking. Others mentioned that certain items, like scrambled eggs and bacon, did not meet their expectations. A few reviewers felt that the breakfast was average or noted isolated incidents of poor service.
In terms of value, many guests felt the breakfast was reasonably priced and a good deal, especially when included in the room rate. Varied opinions were expressed about the overall enjoyment, but the majority found the breakfast experience at Horizon Hotel to be very good and satisfying.
Dinner
Many guests report that the food was fresh and beautifully cooked with some specifically noting the exceptional quality of certain dishes like roast beef with Yorkshire puddings, tempura haggis and lasagna. High-quality drinks and reasonable pricing further enhance the dining experience at the hotel.
However, there are occasional remarks about areas for improvement, such as the need for restaurant updates or isolated incidents involving subpar dishes that had to be returned. Despite these few critiques, the majority of reviews emphasize the excellent meals and commend the hotel for its consistency in delivering hearty, delicious dinners. Overall, Horizon Hotel's dinner service has left a lasting impression on most visitors with many vowing to return for another delightful meal.
Rooms
However, the hotel's rooms do exhibit a variety of issues as noted by several guests. Many rooms are described as small or even tiny, which might be a concern for those needing more space, especially families. Some rooms, particularly attic rooms, were found to be cramped with low or sloping ceilings, making them less comfortable and harder to navigate for some guests. Dated decor and the need for refurbishments were also recurring themes with mentions of tired carpets and old-fashioned furnishings.
Noise seems to be a significant issue, especially in specific rooms like Room 3 and Room 31, where guests reported disturbances. Others found the temperature control to be lacking with some rooms being uncomfortably hot or cold. The bathrooms also varied with some needing updates and others standing out for their high quality.
Despite these downsides, several guests highlighted the overall value for money and found the hotel to be in a good location. While the hotel may benefit from some updates and improvements, it maintains a level of cleanliness and basic comfort that many travelers appreciate.
Beds
However, some reviews pointed out inconsistencies. A few guests found the mattresses and pillows too soft or lumpy and there were occasional comments about broken or uncomfortable beds. Some mentioned preferences for plumper pillows and cited issues with bed size, particularly narrow or shared twin beds. While the majority praise the beds for a great sleep experience, noting beds as soft and amazing, there are outliers who reported less satisfactory sleep due to bed discomfort. Despite this, the prevailing sentiment leans towards a positive bedding experience at the Horizon Hotel.
Cleanliness
The housekeeping staff receive particular commendation for their diligent efforts with towels being changed daily and every area of the hotel kept in pristine condition. Visitors also appreciate the fresh and neat appearance of the rooms, finding them equipped with everything one might need for a pleasant stay. Despite a few isolated mentions of dust behind beds and radiators, the overwhelming consensus is that Horizon Hotel excels in maintaining high standards of hygiene and cleanliness, making it a preferred choice for travelers seeking a spotless and inviting environment.
Staff
However, not all reviews are positive. Some guests encountered unwelcoming behavior from receptionists and a few instances of staff being unfriendly or unaccommodating. Despite these occasional criticisms, the general sentiment leans heavily towards a friendly and supportive staff that strives to make guests’ stays enjoyable.
Overall, the staff at Horizon Hotel receive high marks for their warmth, attentiveness and willingness to assist, contributing significantly to positive guest experiences.
Wi-Fi
Family
The location of the hotel is convenient, being just a ten-minute walk from key areas, making it good for exploring with children. However, some reviews point out that the narrow staircases may not be practical for families with small children and there might be some difficulty in navigating the hotel with young ones. Despite these minor issues, most families find the overall environment welcoming and suitable for both children and adults.
The dining area is noted as child-friendly and the hotel staff often go out of their way to make younger guests feel special. Families have shared positive experiences, particularly appreciating rooms that allow easy access without having to go through the main hotel corridors repeatedly. Overall, Horizon Hotel is recommended as a value-for-money option for family vacations with its above-average room sizes and a focus on creating good memories for guests of all ages.
3 Star
Rooms have been described as scruffy by some, though this did not lead to significant complaints. The price of the hotel is considered reasonable and aligns well with its three-star status, but there isn't much beyond the basics, as one might expect. The restaurant and other amenities are consistent with a standard three-star rating.
Overall, while there are no striking features or exceptional facilities, Horizon Hotel provides an adequate and peaceful stay, meeting the basic expectations for its category without any major flaws. However, some guests who opted for superior rooms felt a bit let down, indicating that upgrading might not offer significantly more value.
Accessible
Guests highlighted easy access to facilities, including ground floor rooms and every floor equipped with lifts, making movement throughout the hotel straightforward. Particular mention was made of the hotel’s wheelchair ramps and the ease of navigation for wheelchair users. The ease of access extends to the attic rooms, which were reported to be comfortable and well-ventilated.
While the majority of feedback underscores the hotel's suitability for disabled guests, a few comments suggested that some areas were less accommodating. However, the overall consensus points to the Horizon Hotel being a solid option for travelers with disabilities, offering essential amenities like disabled access, parking and rooms that cater to various accessibility needs.
Honeymoon
Dog Friendly
The location of the hotel is also ideal, allowing for a great break for all, including families and their canine members. Comfortable rooms, especially those on the ground floor with direct outdoor access, make stays more convenient for dog owners. Furthermore, designated dog-friendly areas add to the overall comfort and ease of having a pet along. Even special accommodations, like dog-tolerant areas, make the hotel an excellent choice for those traveling with a dog.
One standout feature is how the hotel maintains cleanliness and manages dog-related concerns, ensuring the grounds remain neat despite the high volume of dog visitors. Overall, Horizon Hotel offers a perfect stay for pet lovers who want to enjoy a beautiful location with their four-legged friends.
No, Horizon Hotel doesn't have any pool.
No, a spa isn't available at Horizon Hotel.
Yes, Horizon Hotel welcomes dogs.
No, parking facilities aren't available at Horizon Hotel.
No, Horizon Hotel doesn't have a gym.
Location Show Map
More Options
