Hotel Castel Jeanson

Ay 49.05696200, 4.00221500 , 24 Rue Jeanson (Show on Map)
8.8
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Castel Jeanson, located in the charming village of Ay in the heart of the Champagne region, has garnered high praise from guests for its serene and picturesque surroundings. Its strategic positioning allows for easy access to local attractions, vineyards and champagne houses, making it an excellent base for exploring the area. The tastefully renovated building, complemented by the idyllic atmosphere and convenient closed parking, enhances the overall charm and appeal of the hotel.

The breakfast experience at Hotel Castel Jeanson is highly regarded for its quality and variety with a generous and beautifully presented buffet that exceeds traditional French offerings. While some guests find it slightly expensive, the overall sentiment is positive with many appreciating the hearty and well-prepared selection.

For dining, the hotel staff's recommendations for local restaurants, including those in nearby Epernay, receive commendation. The staff is noted for their helpfulness in making dinner reservations and providing useful tips, ensuring a satisfying culinary experience for guests. Additionally, the hotel's own Champagne house offers a unique, immersive experience just down the street.

Hotel Castel Jeanson's rooms are consistently highlighted for their beauty, cleanliness and traditional charm. Guests appreciate the spacious, characterful rooms that blend historical elegance with modern amenities, contributing to a comfortable and inviting atmosphere. The superior cleanliness of the accommodations further elevates the overall experience with immaculate and well-maintained conditions noted throughout the property.

The exceptional quality of the staff at Hotel Castel Jeanson significantly enhances the guest experience. Reviews frequently mention the friendly, helpful and attentive nature of the team, contributing to a welcoming and pleasant stay. The provision of complimentary bottled water and the staff's willingness to address minor issues efficiently reflect their dedication to guest comfort.

While the free Wi-Fi service at the hotel has room for improvement with some guests noting its unreliability and weak connections, this aspect does not overshadow the many positive reviews.

The hotel's swimming pool, although small, is appreciated as a clean and refreshing spot for relaxation, adding to the overall appeal. The secure and convenient parking options, including an enclosed private garage, are highly valued by guests.

Hotel Castel Jeanson is also a great choice for families, offering practical family rooms, a nice swimming pool enjoyed by children and a family-friendly atmosphere. The connection to the owners' family champagne house provides an added bonus with free tasting sessions and in-room mini bars stocked with the family’s own champagne.

Lastly, the beds at Hotel Castel Jeanson receive mixed but generally positive reviews. Guests find the beds comfortable, though there are variations in firmness preferences. Overall, most reviews reflect a good quality of sleep.

In summary, Hotel Castel Jeanson offers a harmonious blend of historical elegance and modern comfort in a serene and conveniently located setting, making it an attractive choice for a memorable stay in the Champagne region.
Show more
Categories
Hotel for Honeymoon
Situated in Ay, this hotel offers a cozy and intimate setting suitable for couples. The personalized service and local charm contribute to a memorable experience.

Family Friendly Hotel
This hotel offers comfortable stays and is appreciated for its family-friendly environment. Its location provides easy access to nearby Champagne houses and attractions.

Hotel with Swimming Pool
Guests appreciate the pool as a luxurious and refreshing addition, particularly after outdoor activities. It's described as a small, nice, clean, and well-maintained oasis.

  Heated Pool    Indoor Pool  


Hotel with Parking
This hotel provides parking. It offers a comfortable stay in a convenient location.

EV charging stations  


Small Hotel
Situated in Ay-Champagne, this hotel offers comfortable and intimate accommodations. It is well-regarded for its charm and cozy setting, making it a great base for exploring the Champagne region.

3-Star Hotel
This 3-star hotel offers classically elegant guest rooms and a garden with a terrace. It features free Wi-Fi throughout the property and free private parking. Guests can relax in an indoor pool, and breakfast is served in the communal lounge each morning.

Hotel with Indoor Pool
This 3-star hotel, located in Aÿ-Champagne, features an indoor swimming pool and a furnished terrace. It is situated close to prestigious Champagne houses, offering guests a convenient and relaxing stay.

Hotel with EV Charging Stations

Business Hotel

Accessible Hotel

Hotel with Heated Pool

Room Types
Standard Double Room This air-conditioned room features a TV and a minibar. The private bathroom is fitted with a hairdryer and a bath or a shower. Extra beds cannot be accommodated in this room.

Superior Twin Room This air-conditioned room features a TV and a minibar. The private bathroom is fitted with a hairdryer and a bath or a shower.

Triple Room This suite is composed of one main room and a seating area with a minibar and a flat-screen TV. The private bathroom is fitted with a bathtub and a shower and includes a hairdryer. It can accommodate a third person. Please note that 2 rooms in this category are located in an adjoining building and are not served by the elevator.

Superior Double Room This air-conditioned room offers a TV and a minibar. The private bathroom is fitted with a hairdryer and a bath or shower. Please note that 2 rooms in this category are located in an adjoining building and are not served by the elevator.

Quadruple Room with Private Bathroom This suite is composed of 2 interconnecting rooms and includes a private bathroom with a bath, a shower and separate toilets. Each room has air conditioning and its own TV. Please note this room is located in an adjoining building and is not served by the elevator.

Superior Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests.

Guest Reviews
8.8
Excellent
Location
Nestled in the picturesque village of Ay, Hotel Castel Jeanson offers an idyllic retreat in the heart of the Champagne region. Guests consistently praise its serene surroundings and strategic location, making it an excellent base for exploring the nearby champagne houses and extensive vineyards. The property is situated just far enough from the village center to ensure a peaceful stay, yet remains conveniently close to popular areas like Epernay and the Pressoria museum.

Many reviewers highlight the beautiful and quiet setting, complemented by a tranquil atmosphere that defines the hotel. The tasteful renovation of the building enhances its charm, blending seamlessly with the surrounding vineyards. The closed parking facility right in front of the hotel adds a layer of convenience for those traveling by car.

Additionally, the central location of Hotel Castel Jeanson receives high acclaim for allowing easy access to local attractions and vineyards. It is perfectly positioned for guests looking to buy champagne or simply explore the wine region. The friendly and helpful staff contribute to a welcoming ambiance, ensuring a comfortable and pleasant stay in this beautiful, quiet corner of Champagne.

Breakfast
Hotel Castel Jeanson offers a breakfast experience that consistently receives high praise from guests for its quality and variety. Many highlight the breakfast as excellent, delicious and generous with numerous reports of a wide selection that goes beyond the traditional French breakfast options, featuring an extensive buffet that is delightfully presented. Visitors are pleased with the well-prepared and hearty choices available, often describing it as complete and typical of European standards.

However, some guests feel the breakfast is a bit on the expensive side given the offerings with a few pointing out the lack of vegan options and limited choices considering the cost. Despite this, the overall sentiment remains positive with many appreciating the appeal, variety and abundance of options that make for a satisfying start to the day in a cozy setting.

Dinner
When staying at Hotel Castel Jeanson, guests can anticipate a delightful experience with excellent recommendations for local dining options. Despite the limited dining choices in Ay, the hotel's owners provide outstanding advice on where to dine, ensuring a satisfying culinary outing. For those willing to venture a bit further, Epernay offers an array of restaurants. Hotel staff are helpful, often providing a list of telephone numbers for nearby eateries and even booking dinner reservations in the next town. Guests can enjoy a variety of dining experiences, including a visit to the highly recommended Pressoria restaurant. For a more immersive experience, visiting the hotel’s Champagne house down the street is a must. While champagne is available on-site for a fee, exploring nearby options truly enhances the overall stay.

Rooms
Hotel Castel Jeanson offers an impressively comfortable stay with rooms being consistently highlighted for their beauty, cleanliness and traditional charm. Guests rave about the spaciousness of the rooms, often describing them as characterful and beautifully furnished, reflecting the elegance of a classically renovated historic mansion.

The accommodations are routinely noted for their spotlessness and well-maintained conditions. Many reviews emphasize the superior comfort of the rooms, underscored by mentions of air conditioning, neatness and quaint decor. Bathrooms, too, receive positive feedback, praised for their size and cleanliness, which complement the overall pristine and tidy environment of the hotel.

Charm and character are recurring themes, as rooms exhibit a blend of traditional aesthetics with modern amenities, creating a comfortable and inviting atmosphere. Guests particularly appreciate the combination of spaciousness and well-thought-out furnishings with some rooms offering views of the courtyard, enhancing the serene experience.

Additionally, the hotel staff receives commendation for their friendliness, adding to the pleasant stay. Overall, Hotel Castel Jeanson's rooms offer a harmonious blend of historical elegance and modern comfort, making it an attractive choice for a memorable stay.

Beds
Hotel Castel Jeanson offers guests a range of bedding experiences with many reviewers remarking on the comfortable and cozy beds. Numerous comments highlight the beds as being very comfortable, providing guests with a restful sleep. However, there is some variation in bed firmness that travelers might encounter. Several guests noted that the beds were a bit too soft, while others mentioned mattresses that felt too hard or that one could feel the springs. Some guests found their beds to be a perfect balance of comfort, even describing them as very good or super comfortable, while others longed for a bedding experience closer to their preferences at home. Despite a few mentions of firmness issues, the overall sentiment reflects positively on the quality of sleep enjoyed at Hotel Castel Jeanson.

Cleanliness
Hotel Castel Jeanson consistently receives high praise for its remarkable cleanliness. Guest reviews repeatedly emphasize the impeccable condition of both the rooms and the hotel itself. Words like spotless, extremely clean and impeccably clean are frequently used to describe the environment. The cleanliness is evident everywhere, from the well-maintained and tidy rooms to the overall upkeep of the property. Additionally, visitors appreciate the beautifully renovated building, which enhances the comfort and appeal of their stay. The combination of clean, spacious and comfortable accommodations makes Hotel Castel Jeanson a standout choice for travelers seeking a pristine and pleasant lodging experience.

Staff
At Hotel Castel Jeanson, the guest experience is significantly enhanced by the exceptional quality of its staff. Visitors consistently describe the staff as friendly, helpful and attentive. The welcoming nature of both the team and the owners is a recurring theme with several guests highlighting the smiles and kindness they encountered upon arrival.

Guests frequently mention the accommodating and impeccable service, noting that the staff is always available and in close contact to ensure a comfortable stay. The establishment is well-run with service-minded individuals who strive to attend to every need. The provision of complimentary bottles of water is a small but appreciated gesture that underscores their focus on guest comfort.

Business travelers, families and other guests alike seemed to appreciate the peaceful atmosphere maintained by the tranquil and welcoming team. Even minor issues with reception were addressed efficiently, reflecting the overall dedication of the staff to provide excellent service. This combination of professionalism, warmth and attention to detail makes a stay at Hotel Castel Jeanson particularly pleasant and memorable.

Wi-Fi
Hotel Castel Jeanson has received consistent feedback regarding its Wi-Fi service, highlighting areas in need of improvement. Guests have pointed out that the Wi-Fi is often unreliable and poor in quality with issues ranging from weak connections to a general lack of proper internet access. The hotel's internet service appears to be a significant point of dissatisfaction with many reviews emphasizing the necessity for a better Wi-Fi experience. Despite these concerns, the feedback on the Wi-Fi underscores a clear opportunity for the hotel to enhance guest satisfaction by addressing this crucial aspect of modern hospitality.

Pool
The pool at Hotel Castel Jeanson receives a mix of feedback, highlighting several positive aspects. Guests appreciate the pool as a luxurious and refreshing addition, particularly after hiking or walking the hills of Champagne. Many describe the swimming area as small, but nice, clean and well-maintained, making it a delightful spot for relaxation. The pool is often referred to as a sweet little oasis, deemed sufficient for a refreshing dip. However, a few guests experienced issues with the pool facilities not being available or functioning properly during their stay. Additionally, there are some comments about the water temperature with a suggestion that it could be warmer, as it was sometimes perceived as freezing cold. Despite these minor drawbacks, the pool remains a valued feature for those who stayed at the hotel.

Parking
Hotel Castel Jeanson offers excellent parking options, frequently praised by guests for their convenience and security. The hotel features both closed and secure parking facilities, including an enclosed private garage. Guests can enjoy the added benefit of ample, easy-to-access parking, making it a helpful bonus during their stay. The free garage parking is particularly appreciated with many noting its convenience and security. Overall, the availability of these parking amenities enhances the guest experience.

Family
Hotel Castel Jeanson offers a welcoming atmosphere ideal for family stays. With amenities tailored for children and a cozy, family-friendly location, it caters well to guests traveling with young ones. The family rooms are practical and meet various needs, providing a comfortable space for everyone. The hotel also features a nice swimming pool that children particularly enjoy, adding to the overall family-friendly experience.

An added perk is the hotel's connection to the owners' family champagne house, conveniently located on the same street. Guests can enjoy a free tasting session at this family-run winery, a wonderful bonus that adds a unique touch to the stay. The mini bars in the rooms are stocked with half bottles of the family’s own champagne, further showcasing the personal touch of this family-owned establishment. Overall, Hotel Castel Jeanson is a very nice option for families looking to enjoy a friendly and accommodating environment.


Yes, Hotel Castel Jeanson has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Castel Jeanson.

No, Hotel Castel Jeanson doesn't allow dogs.

Yes, parking facilities are available at Hotel Castel Jeanson.

No, Hotel Castel Jeanson doesn't have a gym.

Location Show Map
More Options
  • Apartments in Ay

  • Hotel in Epernay

  • 7.6 Good

  • From $89

  • Hotel in Epernay

  • 7.6 Good

  • From $114

  • Hotel in Epernay

  • 8.0 Very Good

  • From $89



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ