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Summary of reviewsAltos Hotel & Spa is favorably located, serving as an excellent base for exploring Mont Saint Michel and Avranches. Conveniently situated 20 minutes from the iconic Mont Saint Michel, guests appreciate its proximity to various attractions, making it ideal for sightseeing enthusiasts. Despite its location along a main road, the hotel benefits from a tranquil setting, enhanced by easy access to local restaurants and amenities, with ample parking for travelers by car.
The breakfast experience at Altos Hotel & Spa is generally positive, with guests enjoying a range of ample and satisfying options. Freshly cooked croissants and a variety of selections add appeal, and while it can be considered expensive, the friendly service elevates the overall satisfaction.
Guests frequently praise the rooms at Altos Hotel & Spa for being modern, spacious, and comfortable, with clean and comfortable bedding. While some bathrooms could benefit from updates, and soundproofing could be improved, the overall impression is of a cozy, functional stay, complemented by helpful and welcoming reception staff.
Cleanliness is a standout feature, with the hotel consistently maintaining excellent standards of hygiene. Guests appreciate the spotless conditions throughout, particularly the comfortable bedding and modern showers.
The staff at Altos Hotel & Spa contribute significantly to the hotel's warm and welcoming atmosphere. Known for their friendliness and professionalism, they provide valuable local information and create a pleasant overall experience for guests.
The spa offers superb facilities, with the hydro massage spa and massage services frequently mentioned as highlights. Despite an additional cost for spa access, many guests feel the quality of services enhances their stay.
Parking options are plentiful, with private parking offering security for a nominal fee, complemented by free street parking alternatives, adding convenience to the guest experience.
While the hotel strives to meet three-star expectations, some guests feel improvements are needed in certain areas to align with this rating, particularly regarding value for money. Nevertheless, many guests find their experience at Altos Hotel & Spa enjoyable, thanks to its strategic location, attentive staff, and comfortable accommodations. Show more
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Categories
Hotel with Spa
Located in the heart of Avranches, this hotel offers a spa with massages, a sauna, and a jacuzzi. It provides a wellness area for relaxation and is close to the city center and Mont Saint-Michel.
Family Friendly Hotel
The spa facilities offer relaxation for parents, while the comfortable accommodations and location in Avranches make it a convenient base for exploring the region with family.
Business Hotel
The presence of a spa suggests that the hotel is focused on providing a high-quality experience, and it may offer amenities such as conference rooms and event spaces.
Hotel with Parking
The hotel offers a private and secure car park for guests. It is ideally located near the city center of Avranches and provides easy access to Mont Saint Michel. The hotel also has spa facilities, including a jacuzzi and sauna.
Accessible Hotel
This hotel is located in Avranches and features wheelchair access, a lift, and accessible bathrooms with showers for disabled guests and toilets with grab bars. It also offers a spa and wellness area.
Hotel with Tennis Courts
This hotel is known to have tennis courts.
3-Star Hotel
This 3-star hotel features a full spa with a wellness area, a Jacuzzi, and sauna facilities. It is located near Eglise Notre Dame Des Champs and provides amenities like Wi-Fi, private parking, a cash machine, and a lift.
Room Types
Triple RoomThe soundproofed rooms feature a HD flat-screen TV, French doors and a view. The private bathrooms include a bath tub or walk-in shower and separate toilet.
There are 2 rooms with an additional bathroom for people with reduced mobility.
Quadruple RoomThe soundproofed rooms feature a HD flat-screen TV, French doors and a view. The private bathrooms include a bath tub or walk-in shower and separate toilet.
Queen RoomThe soundproofed rooms feature a HD flat-screen TV, French doors and a view. The private bathrooms include a bath tub or walk-in shower and separate toilet.
There are 2 rooms with an additional bathroom for people with reduced mobility.
Superior Single RoomThe soundproofed rooms feature a HD flat-screen TV, French doors and a view. The private bathrooms include a bath tub or walk-in shower and separate toilet.
There are 2 rooms with an additional bathroom for people with reduced mobility.
King RoomThe hot tub is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
6.6
Rated
Location
Nestled in a prime location, Altos Hotel & Spa serves as an ideal base for travelers keen on exploring Mont Saint Michel and the charming town of Avranches. A convenient 20-minute drive from the iconic Mont Saint Michel, the hotel offers easy access for both daytime and evening visits. Guests will appreciate the proximity to various attractions such as the cathedral of Avranches, the scriptorium, and alligator bay, making it a perfect choice for sightseeing enthusiasts.
Set within a tranquil environment, the hotel is just a short stroll from Avranches' vibrant town center, ensuring easy access to local restaurants and amenities. Its strategic location also serves as a gateway to other intriguing destinations like Granville and Saint-Malo, enhancing the travel experience.
While situated along a main road, which some guests noted, the overall quietness of the area contributes to a restful stay. The hotel is complemented by modern amenities, clean facilities, and a staff renowned for their friendly and helpful service. With ample parking available, those traveling by car will find it a convenient location for their excursions. Altos Hotel & Spa stands out as a well-placed haven for those eager to explore the region's culture and natural beauty.
Breakfast
When staying at Altos Hotel & Spa, guests can expect a generally enjoyable breakfast experience. The hotel provides a range of breakfast options, often described as ample and satisfying. Guests appreciate the variety offered, with freshly cooked croissants and other selections adding to the meal's appeal. Descriptions like very good and excellent highlight the quality of the breakfast, which many find delightful in a spacious setting.
While the breakfast is mostly praised, some guests note its continental nature and express concerns about the cost, considering it expensive compared to the menu items available. This might deter budget-conscious travelers, as some aspects of the breakfast experience seem industrial or monotonous. However, the personal and friendly service during breakfast is a notable positive aspect that enhances the overall experience.
Overall, the breakfast at Altos Hotel & Spa is appreciated for its quality and choice, making it a pleasant start to the day, though guests should be mindful of the cost involved.
Rooms
Altos Hotel & Spa offers a comfortable and welcoming experience, with modern, spacious rooms that many guests find pleasant and well-appointed. The hotel's strategic location, just a short walk from Avranches' main strip, adds to its appeal, allowing easy access to local attractions. Guests frequently highlight the cleanliness and comfort of the rooms, often praising the comfortable bedding and thoughtful room design. Rooms are generally spacious, providing ample space for families or groups traveling together. While the hotel exudes a modern and warm ambience, some areas, particularly bathrooms, could benefit from refreshing and better sound insulation. Despite some issues with soundproofing and occasional maintenance concerns, the majority of reviews paint a picture of a cozy and functional stay. The friendly reception staff also receive commendations, contributing to a smooth and pleasant hotel experience.
Beds
At Altos Hotel & Spa, the beds have generally been well-received by guests, many of whom describe them as very comfortable. The bedding often receives positive remarks, with descriptors like great, very good, and perfect being common. Guests appreciate the large and spacious rooms featuring large beds, which add to the comfort factor. However, a few guests have remarked that some bedding could be more comfortable, noting issues such as firmness and occasional dips in mattresses. The absence of air conditioning can lead to discomfort during warmer nights, and some guests have noticed minor cleanliness issues, like dust in the bathroom vents. Despite these few critiques, the overall impression is that Altos Hotel & Spa offers a restful sleep experience complemented by attentive staff and a satisfying breakfast.
Cleanliness
Altos Hotel & Spa consistently receives commendations for its excellent standards of cleanliness. Guests frequently highlight the spotless conditions throughout the hotel, appreciating clean and comfortable bedding and modern showers. The rooms, described as very spacious and well-maintained, provide a comfortable stay with effective daily cleaning services ensuring cleanliness upon each return. Visitors also mention the impressive quality of the room upkeep and the overall neatness of the facilities. Although some issues like old towels and specific areas needing attention were noted, these are generally overshadowed by the positive remarks. The hotel, recently renovated, is praised for its modern appeal and superior comfort, especially in its bedding quality. Staff attentiveness and welcoming demeanor further enhance the positive experience of staying in an environment where cleanliness is paramount.
Staff
Altos Hotel & Spa consistently impresses its guests with an exceptionally warm and welcoming atmosphere, largely attributed to its attentive and friendly staff. Visitors frequently highlight the friendly, smiling faces that greet them upon arrival and the efficient service during check-in. The hotel's personnel are praised for being incredibly supportive, available to provide helpful information and advice about the local area and nearby dining options. Many guests appreciate the kindness and professionalism of the reception staff, with particular mention of a young lady at the front desk noted for her friendly demeanor. The hotel's manager also stands out for being attentive and approachable, often engaging in conversation and sharing local insights over a plentiful breakfast. Although there are isolated comments about less friendly interactions, the overwhelming consensus emphasizes the staff's commitment to hospitality. The hotel offers a blend of modern decor and comforting amenities, ensuring a pleasant stay for travelers. Overall, the team at Altos Hotel & Spa is credited with delivering a welcoming experience that leaves guests feeling well cared for.
Wi-Fi
The WiFi experience at Altos Hotel & Spa seems to be a point of contention among guests. While there are a few positive mentions of the WiFi working well in certain areas, a significant number of reviewers report challenges with connectivity, especially in the rooms. Guests frequently mentioned difficulty establishing a WiFi connection, with many indicating the service was spotty or entirely absent in their rooms. Some individuals noted that the WiFi performed adequately at the reception, but they encountered issues when trying to use it on certain devices like iPads and iPhones. There were also mentions of poor television reception, which could contribute to the perception of inadequate digital services. Overall, the reviews indicate the WiFi service at the hotel may require improvements to meet guest expectations.
Spa
The spa at Altos Hotel & Spa is often praised for its superb and accessible facilities, offering guests a perfect retreat to unwind after exploring the surroundings. Among the standout features, the hydro massage spa is frequently highlighted as amazing, contributing to the overall relaxing ambiance of the spa area. Many guests enjoy the quality of the massage services available, finding them very good and a key reason for choosing the hotel. However, it's important to note that access to the spa comes with additional costs, a detail that some feel is not clearly mentioned beforehand. While some consider the charges, including 35 euros per person, to be on the higher side, others find the spa services to be of good quality, enhancing their stay with a touch of luxury.
Parking
Altos Hotel & Spa offers a range of parking options to accommodate its guests. Those who prefer convenience and security can opt for the hotel's private parking, which is closed and protected by a coded gate at night, ensuring excellent safety for vehicles, including motorcycles. This secure parking is available for a nominal fee, with prices mentioned ranging from 5 to 6 euros. For those seeking free alternatives, the hotel is strategically located to allow easy parking on the street or on the outskirts of the city center. Despite some concerns about lighting and maintenance in the paid parking areas, the proximity to accessible street parking remains a highlight for many guests. Both free and paid options provide flexibility, catering to different guest preferences and needs. Overall, while the parking facilities involve an additional cost for increased security, guests appreciate the tranquility and ease of access when it comes to finding parking near the hotel.
3 Star
Altos Hotel & Spa has received some critical reviews regarding its three-star rating, with guests frequently expressing the belief that the hotel falls short of this level. Many reviewers highlight the need for upgrades and improvements, particularly noting that the current offerings do not align with typical three-star standards. Concerns have been raised surrounding the value for money, with several guests feeling that the pricing is not justified by the experience provided. The breakfast, in particular, has drawn criticism for its high cost and lackluster quality, notably lacking features such as fresh fruit juice, which would be expected in a hotel striving for such a rating. Overall, while the hotel may have aspirations of meeting three-star expectations, current guest reviews suggest there are some areas in need of enhancement to meet these goals.
No, Altos Hotel & Spa doesn't have any pool.
Yes, a spa is available at Altos Hotel & Spa.
No, Altos Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Altos Hotel & Spa.