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Summary of reviewsThe ibis Avignon Centre Gare hotel has garnered predominantly positive reviews across several key categories, highlighting its various strengths with a few areas for improvement.
Situated conveniently next to the Avignon Centre train station and just steps away from the historic town walls, the hotel's prime location is a major draw for guests. This strategic positioning enhances accessibility and makes exploring Avignon's charming city center and notable landmarks, such as the Palais des Papes, effortless. Guests particularly appreciate the easy access to public transport, which makes attending city events and festivals straightforward. Despite some concerns about construction and garage access, the central location remains a significant advantage.
The breakfast offerings at the ibis Avignon Centre Gare are widely praised for their variety, quality and abundance. Guests enjoy an extensive buffet featuring both sweet and savory options, including fresh products, pastries, cold cuts, fruits and homemade juices. The breakfast is consistently described as hearty, delicious and well-organized, available from early morning until late to accommodate different schedules. Many consider the breakfast a standout feature of their stay.
While the dinner experience has mixed reviews, highlights include the high quality and talent of the chef, as well as the convenience of dining on-site. Some guests appreciated the generous evening meals and the restaurant's welcoming atmosphere. However, there were some concerns regarding limited dining choices, price points and occasional unstaffed kitchen and bar areas. The hotel's staff often provided agreeable solutions, suggesting alternative dining options or offering credits.
The rooms, though compact, receive commendations for their cleanliness, comfort and effective soundproofing. Despite some challenges such as small windows, insufficient ventilation and occasional bathroom issues, the rooms are generally seen as adequate for short stays or solo travelers. The cleanliness extends to common areas and the exterior, although a few isolated incidents of dust and odor were noted.
The staff at ibis Avignon Centre Gare stand out for their exceptional friendliness, professionalism and willingness to assist. The reception team, in particular, is frequently praised for their courteous and accommodating service, significantly enhancing the guest experience.
Families are warmly welcomed at the hotel with amenities like connecting rooms, games, musical instruments and a children's corner in the foyer. The overall atmosphere is considered relaxing and accommodating for young visitors, despite some rooms feeling cramped for three people.
Guests consistently highlight the comfort of the beds with many describing them as very comfortable and the bedding as high quality. This aspect contributes to restful sleep and a positive stay experience, further enhanced by the accommodating and kind staff.
As a three-star hotel, ibis Avignon Centre Gare meets basic expectations but has room for improvement in terms of room size, ventilation and amenities. However, its soundproofing and convenient location add value.
Despite logistical challenges and access complications—partly due to ongoing construction—the hotel remains technically accessible and well-placed for exploring Avignon. Guests with mobility issues may experience some difficulties, but the overall accessibility and central location are advantageous.
Lastly, the hotel is highly regarded for being dog-friendly, providing a welcoming environment for pets. The convenience of the location, combined with pet-friendly policies, enhances the stay experience for travelers with dogs, making ibis Avignon Centre Gare a comfortable choice for both guests and their furry companions. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is listed as pet-friendly. Guests can enjoy comfortable accommodations with their dogs.
Accessible Hotel
This hotel is fully equipped to accommodate guests with reduced mobility, providing a comfortable stay in the heart of Avignon with direct access to the city walls and train station.
3-Star Hotel
Located near the Avignon Centre Gare, this hotel offers a convenient location for travelers arriving by train. It provides comfortable accommodations and easy access to the city's attractions.
Family Friendly Hotel
Business Hotel
Room Types
Standard Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, parquet floors, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit offers 2 beds.
Standard Triple RoomThis triple room features a soundproofing, satellite TV and air conditioning.
The triple room can accommodate children under 12 only.
Comfort Double RoomThe double room includes a private bathroom fitted with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Standard Double Room with Old Town ViewThe double room features a private bathroom equipped with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.
Twin Room with City ViewThe double room has a private bathroom fitted with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as city views. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
The 'ibis Avignon Centre Gare' enjoys a prime location that receives consistent praise for its convenience and accessibility. Strategically situated next to the Avignon Centre train station, the hotel offers easy access for train travelers and those utilizing public transportation. It's a mere stone's throw away from the historic town walls, making the old town and its myriad attractions easily walkable. Guests appreciate how it allows for straightforward exploration of Avignon's charming city center, including notable landmarks such as the Palais des Papes.
The area around the hotel is described as very central, adding to the hotel's appeal for visitors wanting to explore the city's cultural and historical sites. Moreover, the hotel is praised for its proximity to bus stations and various public transport links, facilitating seamless travel within and around the city. Additionally, the central location is advantageous for those attending city events like festivals or theater performances, making it a practical choice for a wide range of travelers.
Although some reviews mention surrounding construction or difficulties accessing the garage, the overwhelmingly positive sentiment focuses on the superb geographical location and practical positioning, making it an ideal base for both sightseeing and attending city events.
Breakfast
Guests of the ibis Avignon Centre Gare consistently praise the hotel's breakfast offerings, highlighting its variety, quality and abundance. The breakfast buffet is noted for being extensive and rich with numerous excellent choices. Guests appreciated the wide selection of both sweet and savory options, including fresh products, pastries, cold cuts, fruits and homemade fruit juices. The breakfast was described as being hearty, delicious and well-organized. It is accessible from early morning until late, making it convenient for travelers with varied schedules. Overall, the breakfast experience at ibis Avignon Centre Gare stands out as a significant positive aspect of the stay, often being referred to as the highlight of the day.
Dinner
The dinner experience at ibis Avignon Centre Gare is a mixed bag with several notable highlights. Guests appreciated the generous and excellent evening meals offered at the hotel's restaurant, praising the quality and talent of the chef. There were commendations for the option to have dinner on-site, making it a convenient choice for travelers, especially those arriving late who were greeted with a nice pizza. Some felt that the restaurant was welcoming and even open on special occasions like Christmas Eve. The lunch offerings received positive notes as well with mentions of hearty meals and welcoming staff.
However, a few drawbacks were also noted. There were concerns about the lack of choices available for evening dining and some guests found the restaurant to be pricey with one specifically mentioning the steep cost of 50 euros for a sandwich and two glasses of wine. Additionally, on certain occasions, guests found the kitchen and bar unstaffed, causing inconvenience. Despite these issues, the hotel staff made sure to provide mutually agreeable solutions, such as recommending alternative dining spots and offering credits to guests' accounts. Overall, the dining experience offers potential but leaves room for improvement.
Rooms
The rooms at ibis Avignon Centre Gare offer a mix of both positive aspects and areas needing improvement. Guests frequently note that the rooms, while on the smaller side, are clean, well-maintained and equipped with comfortable bedding. The soundproofing is highly praised, ensuring a quiet and peaceful stay despite the hotel's proximity to the train tracks and city center. The air conditioning is a welcome comfort in many rooms, although a few guests did experience issues with temperature control and ventilation.
On the downside, the rooms are often described as cramped and lacking natural light due to small windows. Some guests found the bathrooms to be either too small or in need of better maintenance, sometimes encountering issues like a lack of small towels or a torn bath towel. The layout can feel particularly tight for more than one or two people and some spaces are not ideal for families or larger groups.
Despite these challenges, the hotel's cleanliness and well-equipped rooms generally meet the expectations for a short stay. The hotel’s location near the railway tracks is surprisingly quiet and the views from some rooms, such as those overlooking the city walls, are appreciated.
Overall, while the rooms are notably compact, ibis Avignon Centre Gare provides comfortable, clean and quiet accommodations that are adequate for short stays or solo travelers.
Beds
The beds at ibis Avignon Centre Gare have consistently received high praise from guests for their exceptional comfort. Reviews highlight the hotel’s comfortable bedding with many guests describing the beds as very comfortable, super comfortable and even perfectly soft. The beds and pillows have been noted for their good quality, providing restful sleep and great comfort. Although there were minor mentions of the bedding being too soft in a specific room and some issues with bed alignment in a twin bed room, overall, the feedback on sleeping quality is overwhelmingly positive. Guests have particularly appreciated the right mattress consistency and the suitability of the pillows, along with the kind and accommodating staff. Whether in a king-size or standard bed, the consensus is that the sleeping arrangements at ibis Avignon Centre Gare offer a highly satisfying and comfortable experience.
Cleanliness
The 'ibis Avignon Centre Gare' has received largely positive feedback regarding its cleanliness. Many guests have noted their rooms were consistently clean, tidy and well-maintained. The bathrooms, in particular, were frequently highlighted for their cleanliness, contributing to an overall sense of comfort and functionality within the compact spaces. The hotel's recent interior renovations have also left a good impression, adding a fresh and modern touch to the simple but clean environment.
Additionally, the exterior of the hotel and common areas were often described as clean, although some guests did mention occasional lapses in the thoroughness of cleaning, such as dust under beds or on floors and a bad smell in the corridors. These issues were not widespread but did detract from the otherwise solid reputation for cleanliness. The soundproofing was praised, contributing to a quiet and peaceful stay.
The breakfast offering received positive mentions, as did the friendly service, enhancing the overall experience at this conveniently located hotel near the station. Despite a few isolated complaints about cleaning specifics—like dust and hair—the majority of reviews affirm a clean and comfortable stay at 'ibis Avignon Centre Gare.'
Staff
At ibis Avignon Centre Gare, the outstanding quality and friendliness of the staff are frequently highlighted by guests. Visitors consistently praise the team for being extremely friendly, accommodating and always available to assist. The reception staff, in particular, received numerous accolades for their professional service, warm welcomes and courteous manners.
Guests found the overall demeanor of the staff to be kind, helpful and attentive, contributing significantly to their positive experiences at the hotel. Many reviews noted the efficiency and competence of the team, alongside a noticeable dedication to providing excellent service even under the challenges of maintaining stringent cleanliness and health protocols.
Special mentions were made about the genuinely pleasant interactions with staff members, whether from the housekeeping team or the reception desk. A standout recognition went to a receptionist named Jesus, whose exceptional service resonated with guests. Overall, the collective effort of the team fostered a superb atmosphere, enhancing the guest experience through their constant kindness and unwavering professionalism.
Family
The Ibis Avignon Centre Gare offers a family-friendly environment with several amenities tailored to young guests. Families can enjoy the benefit of rooms with connecting doors, making it easier to stay together. The hotel provides games and musical instruments for children, creating opportunities for pleasant and entertaining evenings. A dedicated children's corner in the foyer adds to the kid-friendly atmosphere. The location is ideal, particularly for those attending the nearby festival and needing convenient access to the train station. While some rooms may feel a bit small for three people, the overall ambiance is relaxing and accommodating for families. The staff is noted for their friendly approach towards families, contributing to a welcoming stay.
3 Star
The ibis Avignon Centre Gare is a three-star hotel offering a convenient location and satisfactory service. Guests often find the breakfast varied and of higher quality compared to other hotels in the same category. However, the hotel has some issues affecting comfort and convenience.
The rooms are notably small, around 14 square meters and often suffer from poor ventilation and thermal comfort, making air conditioning less effective. Basic amenities are sometimes missing and there is no small refrigerator available in the rooms. The soundproofing, however, is highly effective, ensuring a quieter stay despite external noise.
Guests have reported persistent problems like difficulty heating the rooms and stuffiness. The elevator was broken throughout some stays and the proximity to an ongoing construction site created additional inconvenience and limited movement around the hotel.
Overall, the ibis Avignon Centre Gare meets basic expectations for a three-star establishment but has room for improvement in comfort and amenities.
Accessible
The 'ibis Avignon Centre Gare' offers mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel is handicap accessible and can be accessed by public transport, making it convenient for those who rely on these services. Numerous reviews have emphasized that the hotel is disabled accessible and accessible in general.
However, there are several challenges to note. Many guests have found the entrance difficult to locate, particularly for first-time visitors and access to the hotel has been described as complicated and confusing. Guests have reported that ongoing construction work around the hotel further complicates access and can make the passage to the entrance feel unfriendly and unclean.
Parking has also been highlighted as expensive and difficult. Additionally, guests have commented on the poor internal accessibility with mentions of needing to use two elevators to reach the reception and the overall layout requiring navigation across different levels. The small size of the elevator has been noted, especially for those transporting bikes.
While the location is advantageous for its proximity to key attractions, these logistical challenges may pose significant inconveniences. The corridors and rooms have also been criticized for needing better ventilation, adding to the complexity of the stay.
Overall, while 'ibis Avignon Centre Gare' is technically accessible and well-placed for exploring Avignon, the actual experience can be fraught with difficulties that may deter some guests, especially those with mobility issues.
Dog Friendly
The ibis Avignon Centre Gare is highly praised for its welcoming atmosphere for dogs. Guests have consistently emphasized the hotel's dog-friendly services, noting that their canine companions were allowed to join them during their stay. The convenience of bringing a little dog was appreciated with the hotel's dog-friendly environment and policies ensuring a comfortable experience for both pets and their owners.
Aside from its pet-friendly attributes, the hotel benefits from an accessible location, situated just steps away from the Avignon ramparts and in close proximity to the train station and city center. This ease of access makes it an ideal choice for travelers seeking convenience alongside their furry friends. Furthermore, guests also made positive mentions of the quality of the restaurant, enhancing the overall stay experience at ibis Avignon Centre Gare.
No, ibis Avignon Centre Gare doesn't have any pool.
No, a spa isn't available at ibis Avignon Centre Gare.
Yes, ibis Avignon Centre Gare welcomes dogs.
No, parking facilities aren't available at ibis Avignon Centre Gare.