Virginia Resort & Spa - Adults Only

Avellino 40.90301300, 14.75185500 , Via Dei Bocconi 223 (Show on Map)
7.9
Good


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Summary of reviewsVirginia Resort & Spa - Adults Only is celebrated for its advantageous location near the highway, granting easy access to the tranquil area and picturesque mountain views, while being conveniently close to the center of Avellino and nearby shops. These aspects contribute to its reputation as a preferred and accessible retreat.

Guests offer mixed feedback on the breakfast offerings. Positive experiences note a rich variety of sweet and savory options, while critiques focus on limited choices and pre-packaged items failing to meet a four-star expectation. Dinner, however, garners commendations for high-quality food, local products and excellent service, though some diners find the menu repetitive and rustic, suggesting a need for diversification and modernization.

Room accommodations receive praise for their size, spaciousness and comfort, particularly in suites and junior suites. Comfort and layout meet guests’ expectations, but issues such as outdated decor, maintenance concerns and occasional cleanliness problems suggest room for improvement.

The hotel's cleanliness is generally appreciated with many noting well-maintained areas and comfortable beds. However, some reviews highlight issues in bathrooms and common areas with suggestions for consistent high standards and better maintenance.

The staff are often commended for their kindness, helpfulness and professionalism, enhancing the overall guest experience. Still, some negative encounters at reception and within the spa indicate variability in service quality.

The resort’s spa stands out with numerous amenities and cleanliness, contributing to a relaxing stay despite occasional crowding and maintenance needs. The gym is well-regarded for its comprehensive equipment and clean, cozy environment.

Pool facilities draw mixed reviews with some guests appreciating the beautiful design and ambiance. However, issues with accessibility, temperature control and cleanliness detract from the experience for others. Parking garners consistently positive remarks for its spaciousness and free availability.

Guests' opinions on the beds vary with some finding them comfortable while others report issues with comfort and maintenance. The resort's four-star rating is debated with some amenities and service aspects falling short of expectations.

In summary, Virginia Resort & Spa - Adults Only excels in location, friendly staff and wellness facilities, but could enhance guest satisfaction by addressing food variety, room maintenance and consistency in service standards.
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Hotel for Adults Only

4-Star Hotel

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Hotel with Heated Pool

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About Virginia Resort & Spa - Adults Only
License: 15064054alb0003, IT064054A1WNLN3DF2
Guest Reviews
7.9
Good
Location
Virginia Resort & Spa - Adults Only boasts an enviable location that has left guests impressed. Positioned conveniently near the highway, it ensures easy access for those traveling by car. It's only a few minutes' drive from the center of Avellino, making it both accessible and peaceful. The area offers absolute tranquility and a picturesque view of a mountain, adding to the overall ambiance. For travelers, its proximity to shops and the west exit of Avellino enhances its convenience. This resort's strategic positioning seems to cater well to both comfort and accessibility, making it a preferred choice for many.

Breakfast
Visitors to the Virginia Resort & Spa - Adults Only had mixed opinions regarding the breakfast offerings. On the positive side, some guests appreciated the breakfast as rich, tasty and presenting a decent variety of both sweet and savory options. There were mentions of an excellent, plentiful and delicious breakfast experience with some reviews specifically noting a good selection of dishes.

However, many guests found the breakfast experience lacking. Common critiques included limited choices, poor quality and a lack of fresh options with pre-packaged items being the norm. Specific complaints highlighted the absence of more savory and hot foods and the overall offering not aligning with the standards of a 4-star hotel. Several guests emphasized the breakfast was not very varied, describing it as meager, mediocre and in need of improvement. Some noted practical issues, such as the use of plastic glasses and food not being covered, leading to problems with flies.

Overall, while there are some positive notes, the consensus suggests that the breakfast at Virginia Resort & Spa could benefit from significant improvements to meet guests' expectations more consistently.

Dinner
Virginia Resort & Spa - Adults Only offers a dinner experience that receives mixed feedback from guests. Many reviews commend the dinner for its high-quality food, excellent and abundant dishes and use of local products. Words like delicious, exquisite and top-notch frequently appear in comments, suggesting that when the dinner meets expectations, it can be highly satisfying. The restaurant service and table service often receive praise as well, which enhances the dining experience.

However, some guests find the variety of the dinner menu lacking with limited choices and a repetitive selection of dishes. A few reviews highlight that the food can be rustic, heavy or slightly outdated, pointing to a need for improvement in terms of menu diversity and modernization. There are occasional mentions of long wait times and issues with specific dishes, such as a roast with excessive fat.

Overall, while many diners have a positive experience, there are consistent suggestions for better variety and some improvements in the quality to ensure that all guests leave fully satisfied.

Rooms
Virginia Resort & Spa - Adults Only receives mixed reviews when it comes to the accommodation aspect of their offerings. Guests often highlight the size and cleanliness of the rooms with many highlighting that the suites and junior suites are particularly large, spacious and welcoming. The rooms are frequently described as comfortable, well-structured, cozy and excellently air-conditioned, meeting the expectations for space and sometimes even surpassing them.

However, the reviews reveal some significant drawbacks. There are multiple comments about rooms needing renovation with outdated furniture that feels sparse and impersonal. Maintenance issues like broken trash bins, malfunctioning lights and dust in the shower are noted. Cleanliness also seems to be a recurrent problem; several reviews mention rooms that were not clean upon arrival, dealing with issues such as dust, lime buildup and even an ant problem. For a hotel with a four-star rating, several guests found these problems unacceptable, suggesting that these aspects are not up to the expected standards.

Despite these issues, the hotel does maintain solid room heating and organization, which several guests appreciated. In summary, while the Virginia Resort & Spa offers spacious, well-presented rooms in terms of layout, it is clear that improvements in maintenance and cleanliness could significantly enhance the overall guest experience.

Beds
At Virginia Resort & Spa - Adults Only, guest opinions about the beds vary significantly. Some visitors found the beds to be comfortable with a few specifically praising the comfortable bedding and an overall quiet and restful sleep environment. However, a substantial number of reviews highlighted issues with the mattresses, which were often described as uncomfortable and in need of replacement. Common complaints included mattresses feeling hollow or sinking in the middle, along with issues of the bed sheets not staying in place. Additionally, some guests mentioned noisy steel frames and beds that were too small for their liking. While the beds were a point of discomfort for some visitors, attention to small details and room features could enhance one's stay.

Cleanliness
The cleanliness of Virginia Resort & Spa - Adults Only has received a mix of feedback from guests. On a positive note, many appreciated the clean and comfortable beds with some describing the hotel as clean, quiet and impressive. The cleanliness of the rooms was consistently mentioned as excellent with guests highlighting thorough cleaning and well-maintained structures. Specifically, some found the cleaning service to be top-notch and parts of the hotel to be tidied and super clean.

However, there were notable issues as well. Several guests pointed out that the bathrooms appeared outdated and showed signs of neglect, such as mold between tiles, broken showerheads and cracked mirrors. There were also complaints about the overall room cleanliness with some areas being dusty and parts of the carpets appearing visibly stained. In several cases, hallways, elevators and corridors were described as dirty and issues like hair on towels and fur coat treatment left guests dissatisfied. Additionally, a lack of maintenance in certain areas, a faulty heating system and general poor grooming of floors were concerns raised by some visitors.

While the resort's cleanliness was often praised, these negative remarks suggest that maintaining a consistently high standard across all areas could greatly enhance the guest experience.

Staff
Guests of the Virginia Resort & Spa - Adults Only highlighted a mix of experiences with the hotel staff. Many reviews emphasize the staff's kindness, helpfulness and professionalism, noting that team members were often friendly, welcoming and ready to meet guest needs. Specific staff, such as receptionists and waiters, received praise for their courteous and accommodating behavior. Some guests appreciated the small, attentive actions, like carrying luggage or offering a bottle of wine as a gesture of goodwill.

However, not all experiences were positive. Some guests reported encounters with unwelcoming and rude staff, particularly in the reception area. Instances of unhelpfulness, inefficiency and a lack of communication skills were also mentioned. Issues with the preparedness and professionalism of the spa employees and masseurs were noted, indicating that certain areas of service fell short.

Despite these mixed reviews, the general sentiment pointed towards an overall friendly and professional atmosphere with several guests acknowledging the high-quality and kind nature of the staff. Yet, it appears there is room for improvement in consistency, especially in handling guest issues and maintaining a high standard of service across all departments.

Spa
The 'Virginia Resort & Spa - Adults Only' boasts a standout feature: its spa. Many guests have praised it as spacious, beautiful and well-equipped, describing it as a top-notch wellness center. The spa features a variety of attractions and rooms for relaxation, including multiple pools and saunas that cater to couples seeking enjoyable environments. The cleanliness and maintenance of the facilities have also received positive remarks with numerous guests highlighting the inviting atmosphere and the high level of hygiene.

The spa offers a variety of experiences, such as whirlpool baths and relaxation rooms, contributing to a comprehensive wellness experience. Guests have found the spa to be particularly relaxing with well-heated areas that provide a cozy ambiance.

However, some reviews mention that the spa can get crowded and there are occasional organizational issues. Certain areas, like the mint steam room and some pools, have been noted to require repairs or were unexpectedly closed. There were also comments on water puddles and a lack of amenities, such as slippers. Despite these minor setbacks, the spa remains a main attraction for many visitors, often described as exceeding expectations with its large, varied and beautiful structure.

Gym
The gym at Virginia Resort & Spa - Adults Only stands out as a top-notch facility, described by guests as superb, very well-equipped and clean. It features a cozy environment and a good quality kit with numerous different machines. Reviews highlight the gym as amazing and sufficient for various fitness needs, making it a valuable addition to the resort’s amenities.

Pool
At Virginia Resort & Spa - Adults Only, guests have shared mixed experiences regarding the hotel's pools. The property boasts three outdoor pools, which some guests have described as delightful and the pool area as enchanting. The very beautiful design of the pools has been noted with some guests enjoying their overall aesthetic and ambiance.

However, several reviews mention concerns about pool cleanliness, noting that it was an issue for some. Additionally, temperature control seems to be a recurring problem with the pools often being described as cold, lukewarm or, in contrast, sometimes scorching hot. The heated pool was not always operational and the indoor pool failed to meet warmth expectations frequently. There have also been occasional accessibility issues with the outdoor pool being closed at times, leading to inconvenience for some guests.

Despite these challenges, the resort offers free parking and amenities like a dishwasher, although there is no ice machine available for guest use. Pool service is provided but comes at an additional charge, which did not sit well with some visitors.

Overall, while the pools' appearance and setting have won favorable comments, concerns about temperature, cleanliness and service access have left some guests less satisfied.

Parking
Visitors to Virginia Resort & Spa - Adults Only can expect a consistently positive experience regarding the hotel's parking facilities. Guests frequently highlight the excellent parking space, describing it as both great and spacious. The property offers indoor parking, enhancing the convenience for those arriving by car. The available parking is not only continuous but also free, adding to the overall ease and relaxation of the stay. Additionally, the very kind staff are always available for questions, further ensuring a seamless and enjoyable parking experience.

4 Star
Virginia Resort & Spa – Adults Only, evokes mixed reactions regarding its four-star rating and amenities. While some guests feel certain rooms and facilities align with four-star expectations, others find gaps that fall short of this standard. At times, the number of diners and the general service levels do not meet the typical criteria for a four-star establishment. Despite competitive pricing, some feel it does not compensate for the discrepancies in four-star quality. Overall, opinions diverge on whether Virginia Resort & Spa maintains the full extent of four-star hospitality.

Outdoor Pool
The outdoor pool facilities at Virginia Resort & Spa - Adults Only receive mixed feedback from guests. The resort boasts three beautiful outdoor pools, but some guests noted that they were inaccessible during their stay. There are reports of the pools being closed without prior warning, leaving visitors unable to cool off. Additionally, while some found the pool water to be lukewarm, others mentioned it was cold, impacting their enjoyment. Pool cleanliness, however, was not highlighted negatively, suggesting well-maintained facilities when in use.

Honeymoon
Virginia Resort & Spa - Adults Only offers a serene escape for honeymooners, emphasizing total relaxation and tranquility. The spa is a highlight with a variety of enjoyable environments tailored for couples, including multiple rooms, saunas and peaceful lounge areas. Guests can expect an architecture that adds to the experience, providing a picturesque backdrop for their stay. Additionally, honeymooners can arrange extra-special services on demand, making a weekend at Virginia a memorable treat filled with the relaxation one seeks when booking a getaway.

Romantic
Virginia Resort & Spa - Adults Only is a haven for couples seeking relaxation and romance. The spa provides a range of enjoyable environments tailored for couples, including saunas and tranquil lounge areas that promise peaceful rest. A weekend at Virginia Resort & Spa is described as a treat, offering an experience of total relaxation that fulfills the desire one has when booking a serene getaway. The cozy facility is perfect for romantic escapes and ensures a memorable night for couples.


Yes, Virginia Resort & Spa - Adults Only has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Virginia Resort & Spa - Adults Only.

No, Virginia Resort & Spa - Adults Only doesn't allow dogs.

Yes, parking facilities are available at Virginia Resort & Spa - Adults Only.

Yes, Virginia Resort & Spa - Adults Only has a gym.

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