5-Star HotelSummary of reviews related to the '5 Star' categoryOctant Douro is a hotel that offers exceptional on-site facilities in a picturesque location with beautiful views. However, some of the guests felt that the service level was not up to the mark for a five-star hotel. The staff was young and not adequately trained. Despite this, many guests praised their dining experience at the hotel's restaurant, which had exotic drinks and exquisite dishes like francesinha de cabrito and mousse de chocolate. The hotel's ambiance and accommodations were highly impressive with some guests stating that it was one of the best hotels in the world. However, a few guests criticized the lack of maintenance and attention to detail in this five-star establishment with mosquitos in the restaurant and extra charges for breakfast as unacceptable. Overall, Octant Douro offers an unforgettable experience, but some guests expect more personalized touches and a better level of service that matches its 5-star rating.
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