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Summary of reviewsPark Inn by Radisson, Aurora is generally appreciated for its strategic and convenient location. Nestled in Aurora, the hotel offers easy access to Denver’s parks, essential businesses like Walmart and is conveniently close to the airport. The proximity to workplaces, family homes and a variety of dining options, including Rosie's Diner, adds to its appeal. The location has been lauded for its overall convenience and accessibility despite a few minor drawbacks related to breakfast options.
The breakfast service received mixed reviews with guests expressing disappointment over the lack of offerings and clarity in advertising. While some appreciated the friendly staff, many felt the absence of breakfast was a significant letdown. There was a clear desire for a broader range of breakfast options and more transparency regarding the service.
Guest experiences with the rooms varied. On the positive side, many guests found their rooms to be clean and appreciated amenities like bathtubs and air conditioning, especially during hotter months. However, some reported issues such as rooms smelling of smoke or ammonia, non-functional air conditioning and the absence of promised amenities like refrigerators. Comfort levels differed with some guests finding the beds satisfactory while others did not. The cleanliness was inconsistent with some guests praising it and others noting dirty rooms, carpets and bathrooms. Issues with maintenance and cleanliness were frequent, including dirty hallways and unclean sheets and towels.
The staff consistently received high praise for their friendliness and helpfulness. Guests highlighted the accommodating and considerate service of specific staff members like Michael and Ebony. While most reviews reflected a positive experience with the staff, there were occasional mentions of rudeness and pushiness from some individuals.
Overall, the beds received mixed reviews with some guests appreciating the comfort of the firm mattresses and pillows, while others noted broken or uncomfortable beds and occasional bed cleanliness issues.
In summary, while Park Inn by Radisson, Aurora, boasts a highly convenient location and a generally supportive staff, it faces challenges with breakfast offerings, room conditions and cleanliness. There is room for improvement in maintaining room standards and clarity about services to enhance overall guest satisfaction. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Queen Room - Non-SmokingThe double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Double Room with Roll-In Shower - Mobility/Hearing Accessible - Non-SmokingThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Double Room with Tub with Grab Bars - Mobility/Hearing Accessible - Non-SmokingThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Suite with Two Queen Beds - Non-SmokingThe suite features air conditioning, as well as a private bathroom boasting a bath or a shower.
Guest Reviews
5.7
Rated
Location
Nestled conveniently in Aurora, the Park Inn by Radisson offers a strategic location for visitors. It provides easy access to Denver's parks and is close to essential businesses, including a Walmart Superstore, convenience stores and various fast-food options. The hotel stands out for its proximity to the airport, making it an ideal choice for travelers. Guests also appreciate its closeness to significant spots like workplaces and family homes with efficient commuting options via RTD bus or light rail system. A good selection of restaurants, including the popular Rosie's Diner, adds to the appeal. Despite a few minor drawbacks like limited breakfast options, the location itself has garnered high praise for its overall convenience and accessibility.
Breakfast
Guests at Park Inn by Radisson, Aurora, have mixed opinions about the breakfast service. While some appreciated the friendly and helpful staff, others were notably disappointed by the absence of a breakfast service. Multiple reviews pointed out that there was no breakfast available, which led to feelings of false advertising. Some guests wished for a broader range of breakfast options, including complimentary breakfast, cereal or muffins. Overall, it seems the hotel could benefit from improving clarity around its breakfast offerings and possibly enhancing the existing service.
Rooms
Park Inn by Radisson in Aurora offers a range of experiences for its guests when it comes to their rooms. On a positive note, many guests noted that their rooms were clean and some described them as immaculate. The presence of a bathroom with a bath was appreciated. Some guests noted that the rooms were nice and cold, which may be a relief during warmer months.
However, several challenges were reported. There were repeated mentions of rooms smelling like smoke despite being designated as non-smoking and some rooms emitted an unpleasant smell of ammonia. Issues with air conditioning were frequent with complaints about non-functional units. Additionally, the absence of a refrigerator in certain rooms was noted and specific bookings that promised a fridge and microwave sometimes did not meet expectations.
Comfort levels varied with some guests finding the beds less than satisfactory, while others mentioned comfortable beds. Room sizes were on the smaller side and cleanliness was inconsistent with instances of rooms not being cleaned daily or being dirty upon arrival. There were also reports of issues such as flooring in disrepair and rooms not being ready at check-in time. The affordability of the rooms was highlighted, but some guests felt the value did not match the price, especially with additional charges for upgrades and specific amenities. Overall, while there are certainly positive aspects, areas for improvement are evident in guest experiences.
Beds
Guests have had mixed experiences with the beds at Park Inn by Radisson, Aurora. While some found the beds and pillows to be very comfortable and appreciated the firm mattresses, others encountered issues such as broken beds and uncomfortable mattresses. Additionally, there have been occasional reports of bed mattresses with stains and the beds falling apart underneath. Despite these concerns, the hotel’s cleaning standards have received praise, suggesting that cleanliness is not an issue.
Cleanliness
The Park Inn by Radisson, Aurora, has garnered mixed reviews regarding its cleanliness. Some guests praised the hotel, describing their rooms as clean, immaculate and well-maintained. They appreciated a quiet and clean environment. However, several guests reported significant cleanliness issues. Complaints included dirty hallway carpets, filthy bathrooms, unclean sheets and stained towels. Some parts of the hotel, including the furnace and fridge, were noted to be in less than ideal condition. Overall, while some guests found their experience to be positive with polite and respectful staff, others faced considerable challenges with the cleanliness and maintenance of the facilities.
Staff
In reviews of the Park Inn by Radisson, Aurora, the staff consistently receive high praise for their friendliness, helpfulness and overall customer service. Guests frequently mention that the employees are accommodating, outstanding and incredible. Specific staff members like Michael and Ebony are noted for their friendly and considerate service. The front desk team is highlighted as being particularly courteous and personable, providing a warm welcome to visitors. Reviews reflect a generally positive experience with most of the staff, though there were occasional mentions of rudeness and pushiness from specific individuals. Overall, the majority of feedback points to a supportive and pleasant team that enhances the guest experience at the hotel.
Yes, Park Inn by Radisson, Aurora has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Park Inn by Radisson, Aurora.
Yes, Park Inn by Radisson, Aurora welcomes dogs.
No, parking facilities aren't available at Park Inn by Radisson, Aurora.
No, Park Inn by Radisson, Aurora doesn't have a gym.