InfoSummary of reviewsGarrigae Abbaye de Sainte Croix, housed in a beautifully restored old monastery, provides guests with a serene and romantic retreat amid the rugged natural beauty of the Provençal landscape. Overlooking the Salon de Provence valley and set on an elevated hilltop, it offers breathtaking panoramic views from rooms, terraces and the restaurant. The historical charm of the abbey blends seamlessly with modern comforts, creating an exquisite and tranquil ambiance. The exceptional location also makes it an ideal starting point for exploring Provence's nearby attractions and villages.
The breakfast experience at the hotel is consistently praised for its diversity, quality and sumptuous presentation, enhanced by attentive service and a picturesque setting. Though some feel there could be more variety, the general consensus is that the breakfast offers an excellent start to the day.
Dinner reviews are more mixed with many guests praising the refined, gourmet cuisine and the stunning restaurant location. While some describe the dining experience as luxurious and memorable, others find the high prices and service inconsistencies detract from overall satisfaction.
Rooms at the Garrigae Abbaye de Sainte Croix are frequently highlighted for their spaciousness, comfort and unique historical charm. Large, airy rooms with beautiful views, often featuring balconies or terraces, are designed to preserve the spirit of the former monastery. Despite occasional concerns about room conditions and delays, the serene environment and superb facilities, including a well-maintained garden and pool, make for a delightful stay.
Guests widely praise the staff for their kindness, attentiveness and professionalism, making guests feel valued and well-cared-for. Though some note that the staff is occasionally young and inexperienced, the overall sentiment is overwhelmingly positive.
The impressive pool, described as large and crystal clear, offers a refreshing escape with a stunning setting, despite some comments about its temperature and limited amenities. The parking facilities are spacious and free, although access can be confusing and the distance to rooms might be inconvenient for some.
Bedding receives varied feedback; many guests find the beds comfortable and conducive to a restful night's sleep, although a few find the mattresses too hard or uncomfortable.
While the cleanliness and maintenance receive mixed feedback, some areas of the property are noted as well-maintained and spotless, but issues such as mold, bad odors and poolside cleanliness are recurrent concerns.
Overall, Garrigae Abbaye de Sainte Croix combines the charm of an ancient abbey with modern luxury, offering an enchanting and romantic escape. Despite some criticisms, particularly regarding cleanliness and the four-star rating, its remarkable staff, beautiful setting and unique historical ambiance make it a memorable destination. Show more
InfoSummary of reviewsNestled in the serene Provençal countryside, Best Western Domaine de Roquerousse is a peaceful retreat offering guests an idyllic escape surrounded by nature. The hotel is located within a vast, well-maintained estate adjacent to the Alpilles Park, providing stunning views of the forest and countryside. Its proximity to Salon de Provence and easy access to the A7 motorway make it a convenient base for exploring the region, despite some guests noting the close presence of an electricity power station and highway. The architectural charm and tranquil setting add to its appeal, creating an excellent stopover or exploration base.
The breakfast experience at the hotel is generally well-received with guests praising its variety, quality and the setting—some enjoy their meals on a shaded terrace or in a beautifully renovated old barn. Despite some suggestions for more variety and improvements in specific offerings, the breakfast is largely described as delicious and plentiful.
Dinner at the hotel's restaurant receives high acclaim with guests commending the gourmet cuisine, reasonable pricing and pleasant dining environment. The friendly and efficient service, particularly from staff members like Anais, further enhances the experience, making it a memorable part of the stay.
Rooms at the hotel are lauded for their spaciousness, cleanliness and comfort. Many accommodations are styled like small houses or cottages, adding a unique charm with some featuring individual terraces or balconies. Recent renovations have resulted in beautifully decorated and luxurious interiors, particularly beneficial for families. However, noise levels and occasional discrepancies between photos and actual room appearances are noted as areas for improvement.
The hotel maintains high cleanliness standards with guests consistently highlighting spotless and well-kept rooms and common areas. Some feedback, however, points to areas needing more attention, such as the balconies and pool area.
Staff at Best Western Domaine de Roquerousse are frequently praised for their friendly, welcoming and professional demeanor, significantly enhancing the guest experience. Specific employees like Anais and Sacha receive personal mentions for their kindness and assistance.
The hotel's free wifi access is an area where improvement is needed. Connectivity issues are common, especially in rooms located in the Pavilions and cottages with better service reported only in the main house and restaurant areas.
The swimming pool is mostly appreciated for its large, clean and relaxing environment, despite some occasional cleanliness issues. The well-maintained tennis courts and other sports facilities like table football and table tennis further enrich the guest experience.
Guests find the parking options at the hotel to be secure, free and ample, though some suggest better signposting and convenience for carrying suitcases.
Family-friendliness is a standout quality with accommodating staff, spacious family rooms and a large park offering plenty of activities for children and adults. Practical facilities like baby beds and non-slip mats add to the comfort for families.
The beds are generally considered comfortable and of high quality, contributing to a good night's sleep, though there are occasional mentions of issues with mattresses, pillows and bedding cleanliness.
Overall, Best Western Domaine de Roquerousse is a commendable three-star hotel offering good value for money, a calm and serene environment and a welcoming atmosphere for a relaxing getaway. Show more
