Holiday Inn Augusta West I-20 by IHG
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Summary of reviewsHoliday Inn Augusta West I-20 by IHG, consistently garners positive feedback from guests across various categories.
The hotel is prominently noted for its outstanding location, being conveniently close to the highway, restaurants, stores and gas stations. Guests appreciate its easy access to the city, stadiums and event venues such as Bell Auditorium. This strategic positioning makes it a favorable choice for both leisure and business travelers attending events or visiting family in the area.
The breakfast experience at the hotel is overwhelmingly praised with many guests highlighting the variety and quality of options available. The hot breakfast, in particular, receives accolades for its deliciousness and fantastic offerings, including eggs, bacon, fresh waffles and sausage. Friendly staff further enhance the enjoyable dining experience each morning.
Rooms at the hotel are applauded for their cleanliness, spaciousness and comfort. Guests frequently mention that the rooms are larger than expected with extremely comfortable beds contributing to a restful stay. The amenities, such as the hot tub, pool, bar and outside seating area, coupled with the accommodating staff, create a pleasant atmosphere for visitors. Although there are occasional issues noted, such as worn-out sofa beds or missed cleanings, these instances are rare.
Cleanliness of the hotel facilities generally receives high marks from guests. The property and rooms are often described as very clean and well-maintained. While there are occasional isolated reports of cleanliness issues, the overall sentiment is positive, aided by the staff's friendliness and welcoming demeanor.
The quality of the staff is another high point for the hotel. Guests frequently commend the team for being friendly, helpful and accommodating. Exceptional customer service and a personable nature are consistently mentioned, from the front desk to the breakfast crew and cleaning staff. This professionalism significantly enhances the guest experience.
The indoor pool area is also appreciated by guests, particularly for its warmth and maintenance. The combination of the pool and hot tub serves as a highlight for many, providing a relaxing retreat. Although occasional lapses in cleanliness are noted and the absence of a jacuzzi might be a slight drawback, the overall pool experience remains positive.
Lastly, the comfort of the beds is highly praised with many guests comparing them favorably to those in high-end hotels. Soft sheets and high-quality bedding contribute to an excellent sleep experience, further complemented by the friendly staff and spacious rooms.
In summary, Holiday Inn Augusta West I-20 by IHG, offers a convenient location, excellent breakfast, clean and spacious rooms, friendly staff and comfortable amenities, making it a noteworthy choice for travelers.
Categories
The hotel is prominently noted for its outstanding location, being conveniently close to the highway, restaurants, stores and gas stations. Guests appreciate its easy access to the city, stadiums and event venues such as Bell Auditorium. This strategic positioning makes it a favorable choice for both leisure and business travelers attending events or visiting family in the area.
The breakfast experience at the hotel is overwhelmingly praised with many guests highlighting the variety and quality of options available. The hot breakfast, in particular, receives accolades for its deliciousness and fantastic offerings, including eggs, bacon, fresh waffles and sausage. Friendly staff further enhance the enjoyable dining experience each morning.
Rooms at the hotel are applauded for their cleanliness, spaciousness and comfort. Guests frequently mention that the rooms are larger than expected with extremely comfortable beds contributing to a restful stay. The amenities, such as the hot tub, pool, bar and outside seating area, coupled with the accommodating staff, create a pleasant atmosphere for visitors. Although there are occasional issues noted, such as worn-out sofa beds or missed cleanings, these instances are rare.
Cleanliness of the hotel facilities generally receives high marks from guests. The property and rooms are often described as very clean and well-maintained. While there are occasional isolated reports of cleanliness issues, the overall sentiment is positive, aided by the staff's friendliness and welcoming demeanor.
The quality of the staff is another high point for the hotel. Guests frequently commend the team for being friendly, helpful and accommodating. Exceptional customer service and a personable nature are consistently mentioned, from the front desk to the breakfast crew and cleaning staff. This professionalism significantly enhances the guest experience.
The indoor pool area is also appreciated by guests, particularly for its warmth and maintenance. The combination of the pool and hot tub serves as a highlight for many, providing a relaxing retreat. Although occasional lapses in cleanliness are noted and the absence of a jacuzzi might be a slight drawback, the overall pool experience remains positive.
Lastly, the comfort of the beds is highly praised with many guests comparing them favorably to those in high-end hotels. Soft sheets and high-quality bedding contribute to an excellent sleep experience, further complemented by the friendly staff and spacious rooms.
In summary, Holiday Inn Augusta West I-20 by IHG, offers a convenient location, excellent breakfast, clean and spacious rooms, friendly staff and comfortable amenities, making it a noteworthy choice for travelers.
Family Friendly Hotel
This hotel features an indoor pool, which is great for any weather. It offers breakfast included and a notable 'kids eat free' policy, along with connecting rooms and available cribs.
Hotel with Swimming Pool
This hotel features an indoor heated pool and a hot tub. There is also an on-site restaurant.
Heated Pool Indoor Pool
Business Hotel
The hotel offers 1,855 square feet of multi-functional space suitable for small business meetings or large banquets. It provides options for a large ballroom or a smaller boardroom.
Hotel with Gym
This hotel provides a fitness center for guests. It allows travelers to keep up with their fitness goals while on the road.
3-Star Hotel
This Holiday Inn provides a comfortable and reliable stay with standard amenities. It is well-suited for travelers seeking value for money.
Hotel for Honeymoon
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The reviews of Holiday Inn Augusta West I-20 by IHG, highlight its outstanding location. Guests frequently mention its proximity to the highway, making it easily accessible for travelers. The hotel is conveniently close to various restaurants, stores and gas stations, which adds to the ease of fulfilling daily needs. Many guests also find it conveniently situated for accessing the city, stadiums and event venues like Bell Auditorium. While some note its proximity to warehouses may not be ideal, the overall sentiment points to a great location that is especially beneficial for those attending events or visiting family in the area. The convenience and accessibility make it a favorable option for both leisure and business stays.
The breakfast experience at the Holiday Inn Augusta West I-20 by IHG receives overwhelmingly positive feedback from guests. The variety and quality of the breakfast options often surpass expectations with many praising it as one of the best they've had at a hotel. Guests enjoy a diverse range of items, including eggs, bacon, fresh waffles and sausage, often describing the offerings as delicious and fantastic. The hot breakfast, in particular, is highlighted as amazing and outstanding by numerous visitors. Friendly staff further enhance the dining experience, making it a pleasant start to the day. While there are occasional notes of disappointment and suggestions for improvement, the majority of guests find the breakfast to be very good or excellent, emphasizing its significant role in their stay.
The rooms at Holiday Inn Augusta West I-20 by IHG, consistently receive high praise from guests for their cleanliness and comfort. Many guests appreciate the spaciousness of the rooms, often noting that they are larger than expected and significantly more spacious compared to other hotels. The beds are frequently described as very comfortable, enhancing the overall experience of a restful stay.
Cleanliness stands out across multiple reviews with guests repeatedly mentioning that the rooms are spotless and fresh. The air conditioning works well, contributing to a comfortable environment. The option for early check-in is a noted convenience for many.
The hotel's amenities such as the hot tub, pool, bar and outside seating area add to the positive experience. The friendly and polite staff further enhance the pleasant atmosphere of the hotel. While most feedback highlights the positives, there are occasional mentions of issues, such as worn-out sofa beds or missed room cleanings. However, these instances appear to be the exception rather than the norm.
Overall, the combination of clean, spacious and comfortable rooms with the accommodating staff and pleasant amenities makes Holiday Inn Augusta West I-20 a noteworthy choice for travelers.
Guests frequently praised the comfort of the beds at Holiday Inn Augusta West I-20 by IHG. Many found the beds and pillows to be exceptionally comfortable, even comparing them favorably to those at high-end hotels such as the Grand Hyatt and Westin. Comments consistently highlight that the sheets were soft and the bedding of high quality, enhancing the overall sleep experience. The comfort of the beds appears to be a major draw for this hotel, despite a few mentions of the beds being a bit high to climb into and occasional noise issues. Overall, the size of the rooms and the friendliness of the staff also complemented the comfortable sleeping arrangements, providing a pleasant stay for guests.
The Holiday Inn Augusta West I-20 by IHG, offers a mixed bag when it comes to cleanliness based on guest feedback. Many reviews highlight the hotel's high standards, describing the property and rooms as very clean, extremely clean and spotless. Positive remarks also note a clean and neat facility with staff consistently described as friendly, welcoming and helpful. A recurring appreciation for the cleanliness of the property and the comfortable room environment is evident.
However, there are some areas where improvements might be necessary. Some guests have noted that room cleanliness wasn't up to par with specific mentions of unclean bathrooms and rooms not being cleaned thoroughly. One alarming report included an issue with bed bugs and another commented on the overall dirty condition of the hotel.
Despite these negative comments, the overall cleanliness of the hotel and its facilities still garners mostly favorable reviews. The staff's amiability and the welcoming atmosphere they foster contribute positively to the guest experience.
At the Holiday Inn Augusta West I-20, guests often praise the remarkable quality of the staff. Reviewers consistently highlight the friendly, helpful and accommodating nature of the team, from the front desk to the bar and dining areas. The staff's exceptional customer service and personable demeanor leave a lasting impression on guests. The morning breakfast crew and cleaning staff also receive high marks for their courtesy and efficiency. Overall, the welcoming and professional attitude of the staff significantly enhances the overall guest experience at this hotel.
The pool area at Holiday Inn Augusta West I-20 by IHG, stands out for its indoor swimming pool, a feature that many guests appreciated. The pool's warmth is regularly noted, making it enjoyable even during colder months. For those looking to enhance their stay, the combination of the pool and hot tub proves to be a highlight, described as clean and well-maintained. However, some reviews mention occasional lapses in cleanliness and the absence of a jacuzzi. Overall, the pool's heated and agreeable temperature makes for a pleasant experience with several guests highlighting its appeal amidst the hotel's amenities. Closing at 9 pm, the pool area provides a cozy retreat for guests seeking relaxation and leisure during their stay.
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Location
Breakfast
Rooms
Cleanliness stands out across multiple reviews with guests repeatedly mentioning that the rooms are spotless and fresh. The air conditioning works well, contributing to a comfortable environment. The option for early check-in is a noted convenience for many.
The hotel's amenities such as the hot tub, pool, bar and outside seating area add to the positive experience. The friendly and polite staff further enhance the pleasant atmosphere of the hotel. While most feedback highlights the positives, there are occasional mentions of issues, such as worn-out sofa beds or missed room cleanings. However, these instances appear to be the exception rather than the norm.
Overall, the combination of clean, spacious and comfortable rooms with the accommodating staff and pleasant amenities makes Holiday Inn Augusta West I-20 a noteworthy choice for travelers.
Beds
Cleanliness
However, there are some areas where improvements might be necessary. Some guests have noted that room cleanliness wasn't up to par with specific mentions of unclean bathrooms and rooms not being cleaned thoroughly. One alarming report included an issue with bed bugs and another commented on the overall dirty condition of the hotel.
Despite these negative comments, the overall cleanliness of the hotel and its facilities still garners mostly favorable reviews. The staff's amiability and the welcoming atmosphere they foster contribute positively to the guest experience.
Staff
Pool
Yes, Holiday Inn Augusta West I-20 by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Augusta West I-20 by IHG.
No, Holiday Inn Augusta West I-20 by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Augusta West I-20 by IHG.
Yes, Holiday Inn Augusta West I-20 by IHG has a gym.
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