elaya hotel augsburg

Augsburg 48.34794300, 10.88474800 , Peter Dörfler Straße 34 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsElaya Hotel Augsburg garners numerous positive reviews, particularly for its strategic location. Situated in an industrial area, the hotel is praised for its accessibility to the city center, trade fair and major transportation routes with reliable public transport options nearby. Despite its industrial setting, the hotel offers a quiet and peaceful environment, making it a restful choice for many guests. The proximity to supermarkets, shops and services further enhances its convenience, especially for those traveling by car, thanks to the ample free and secure parking options.

The hotel's breakfast receives mixed feedback with many guests finding it delicious and satisfying, featuring a good selection of items and pleasing coffee. Some guests, however, felt the breakfast lacked variety and quality, noting issues with value for the cost and occasional disorganization in the breakfast area.

The accommodations at Elaya Hotel Augsburg are generally well-received, particularly for their spacious, clean and modern rooms. Guests frequently highlight the comfort of the beds and appreciate the convenient kitchenettes, making it an excellent choice for families and longer stays. Rooms are often praised for their modern design and practical furnishings with large and clean bathrooms adding to the appeal. Friendly and accommodating staff at the reception contribute to a welcoming atmosphere, although occasional lapses in thorough cleaning and inconvenient storage space were mentioned.

Cleanliness is a mixed point, where individual rooms are usually praised for their tidiness and modern amenities, while common areas and certain room elements need improvement. Despite some reports of lapses in cleanliness, especially in communal areas, the general consensus points towards well-maintained and spacious individual rooms.

Guest interactions with the staff are notably positive, emphasizing their friendliness and helpfulness with specific mentions of super friendly service at the reception. The hotel is also lauded for being pet-friendly, catering well to guests with dogs, despite some negative comments about the cleanliness in pet-allowed areas.

WiFi experiences are mixed; while some guests find the connection satisfactory, others struggled with slow or unstable internet access. Parking options are well-received with a mix of paid underground parking and some free spaces nearby, offering secure and convenient solutions for guests.

Overall, Elaya Hotel Augsburg offers a pleasant stay marked by its strategic location, comfortable and modern rooms, accommodating staff and convenient amenities, making it a favored choice among various travelers.
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Dog Friendly Aparthotel
This aparthotel may allow pets. It is recommended to contact the hotel directly to inquire about their specific pet policies and any related charges.

Aparthotel with EV Charging Stations

Aparthotel Taking Steps Towards Sustainability

Aparthotel with Parking

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4-Star Aparthotel

Room Types
Standard Apartment The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. A kitchenette fitted with a stovetop, a refrigerator and kitchenware is available for cooking and storing food. The apartment offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.

Family Connecting Room The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator and kitchenware. The family room has parquet floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
The elaya Hotel Augsburg is generally praised for its good location and accessibility, despite being situated in an industrial area. This positioning offers both advantages and drawbacks. On the positive side, the hotel is conveniently close to the city center, trade fair and major transportation routes. Public transportation options, including buses and trams, make it easy to reach various parts of Augsburg with bus stops and a tram station nearby. For those with cars, the location is also close to the highway and there are free parking spaces available at and around the property.

The hotel's proximity to supermarkets, shops and services is another highlight with several grocery stores and fast food outlets within walking distance. Despite its industrial surroundings, guests have found the area to be remarkably quiet and peaceful, contributing to a restful stay. The trade-off, however, is that it requires a bit of a walk or a short trip on public transport to reach the city center.

It's particularly suitable for visitors attending events at the trade fair or those traveling by car. The quiet location, coupled with modern, clean accommodations at a good price, makes it a desirable choice for many. However, guests without a car or those wishing to be right in the heart of Augsburg might find the distance from the city center a slight inconvenience.

Breakfast
Guests at elaya Hotel Augsburg have shared diverse opinions about the hotel's breakfast offerings. On the positive side, many have praised the breakfast as delicious, satisfying and featuring a decent selection of items. Several remarks highlight the breakfast as being plentiful and good in terms of quality with pleasing coffee and good service. Some guests mentioned that the breakfast met their expectations and even exceeded them, citing a well-run buffet with sufficient availability of options.

However, not all guests were equally impressed. A significant number found the breakfast to be below average, citing limited variety and poor quality, particularly in items such as baked rolls and scrambled eggs. There were comments about the breakfast being mediocre and opinions that it did not offer good value for the price with several guests noting the 15-euro charge as too high for what was provided. There were also concerns about disorganization and cleanliness in the breakfast area, along with occasional shortages and delays in restocking items.

Overall, while some guests enjoyed their breakfast experience at the hotel, others felt improvements were needed, particularly in variety, quality and value for money.

Rooms
'elaya Hotel Augsburg' offers a well-received accommodation experience, focusing particularly on spacious, clean and modern rooms. The rooms are notably large, often cited as suitable for families and multiple guests with ample space and contemporary furnishings. Almost all rooms include a kitchenette, which is well-equipped with necessary appliances like a refrigerator, kettle and sometimes even a dishwasher, providing a convenient option for guests preferring self-catering.

Guests appreciate the cleanliness and modern design, noting the rooms to be very tidy and new. The furnishings are practical and thought-out, combining comfort with function, which enhances the overall stay experience. Beds are described as comfortable, ensuring a good night's rest, although some additional beds for children or extra guests might be less comfortable, sometimes being a folding chair or sofa bed.

The rooms often feature large and clean bathrooms with modern showers and sufficient amenities. Quietness is generally highlighted as a positive, especially for rooms facing the courtyard, although those facing the street could be prone to noise.

Service at the reception is praised for being super friendly and accommodating, contributing to a welcoming atmosphere that enhances the stay. The hotel also appears to be accommodating to families with young children, allowing them to stay for free in some cases.

However, not all is perfect; some reviews have mentioned issues with lighting and occasional lapses in thorough cleaning, where floors and carpets have exhibited stains from previous occupants. Certain rooms may not have adequate wardrobe or storage space, which might be inconvenient for longer stays or for guests needing more organization.

In summary, 'elaya Hotel Augsburg' is highly recommended for its modern, spacious rooms, practical kitchenettes and comfortable beds. The cleanliness and newness of the property are notable strengths, making it a great option for families and longer stays. However, some minor issues with additional bedding comfort and cleanliness might need attention. The hotel offers good value for money and ensures a pleasant stay with its modern amenities and friendly service.

Beds
Elaya Hotel Augsburg receives high praise for its beds, consistently highlighted as comfortable by numerous guests. Many describe the mattresses as good and the beds as very comfortable with terms like king-size and tall and comfortable double beds frequently mentioned. Both the standard beds and sofa beds are noted for their comfort, contributing to a restful sleep experience. Guests appreciate the cleanliness and comfort of the bedding with comments about the pleasant, soft feel of the beds.

However, there are some criticisms, particularly regarding extra sleeping arrangements. Some found the extra bed for children, typically a narrow folding chair or single bed, to be less comfortable. Minor issues such as a plastic-like fitted sheet for a baby cot and the bed being too soft at the edge were also noted. Despite these minor drawbacks, the overall consensus is that guests can expect a great night's sleep on the comfortable and well-regarded beds at Elaya Hotel Augsburg.

Cleanliness
The cleanliness of 'elaya hotel augsburg' receives mixed reviews. Many guests found their rooms to be clean, spacious and modern, often describing them as very clean, tidy and well-maintained. Positive remarks highlight that the bathrooms, in particular, were clean and spacious with daily cleaning being ensured in many cases.

However, several guests reported issues with cleanliness in common areas, such as the lobby and communal kitchen. The communal kitchen was frequently described as dirty with guests noting it was never 100% clean and some areas like the public lobby were described as cluttered and dirty. Specific concerns included mold in shower grouts, dirty towels and visible streaks and stains in various rooms. There were also observations of dust on lamps and tables as well as grease marks on doors and furniture.

Overall, while individual rooms were often praised for their cleanliness and modern amenities, the common areas and some specific elements in the rooms left room for improvement, leading some guests to feel that the general cleanliness of the hotel was not up to their expectations.

Staff
Elaya Hotel Augsburg receives high marks for its amiable and welcoming staff with numerous reviews emphasizing their politeness and helpfulness. Guests consistently describe the staff as friendly, courteous and accommodating, creating a warm and inviting atmosphere throughout the hotel. The reception generally garners praise for its super friendly service with some reviewers even singling out specific hosts for going above and beyond in suggesting local attractions and ensuring a pleasant stay.

Additionally, the hotel distinguishes itself as pet-friendly, which numerous guests appreciate. The family-friendly and attentive nature of the staff further enhances the overall guest experience, making the hotel a comfortable choice for a variety of travelers.

However, some reviews mention less favorable experiences, noting instances of inattentiveness and impoliteness at the reception. A few guests reported an unpleasant check-in experience and found the staff at times to be overloaded or not easily reachable. Issues with key cards and the staff’s limited knowledge of local public transport were also pointed out. Additionally, there were comments about some employees dressing casually and a few guests observed that only a moderate level of English was spoken by certain staff members.

Despite these occasional drawbacks, the majority of feedback highlights the staff’s friendliness and their efforts to ensure guests feel welcome, contributing to many positive recommendations for Elaya Hotel Augsburg.

Wi-Fi
Guest reviews of elaya hotel augsburg reveal mixed experiences with the hotel's wifi. While some guests appreciated the good connection and availability of free wifi, others reported significant issues. Positive comments highlight that the wifi worked well for some, providing a satisfactory internet experience. However, numerous reviews indicate problems such as slow and unstable connections, the inability to log in and a complete lack of internet access during their stay. Despite the occasional good experiences, there are consistent complaints about the wifi's reliability, suggesting it may not meet all guests' needs.

Parking
Elaya Hotel Augsburg offers a range of parking options, meeting various needs and preferences. The hotel features an underground parking garage, praised for being bright, spacious and easy to navigate. This safe and convenient garage ensures that guests can park their rental cars securely for an additional fee of 10€/day.

For those seeking cost-free alternatives, free parking spaces are occasionally available around the hotel, including on nearby streets and in the vicinity of a Lidl store. However, these free spots can be limited and guests sometimes mention the inconvenience of parking fines.

The hotel also provides parking spaces right in front of its doors and in a nearby industrial area, enhancing the convenience factor for visitors. Although some reviews cite a lack of sufficient free parking spaces, others appreciate the blend of paid underground parking and accessible free parking options.

In summary, Elaya Hotel Augsburg caters well to guests' parking needs with a mix of paid, secure underground parking and some free parking spaces nearby, though availability can vary.

Dog Friendly
Elaya Hotel Augsburg offers a welcoming environment for guests traveling with pets. Pets are accepted and allowed throughout the hotel, contributing to its dog-friendly atmosphere. Guests can bring their dogs with no major issues. The fee for a pet's stay is 10€ per night for dogs, although 20 euros were charged for a cat and there have been some surprises over the pet fee which was not clearly visible on Booking.com. It's worth noting, however, that there were some negative comments regarding cleanliness with complaints about pets doing their business in the breakfast area and dirt and filth present. Despite this, the overall feedback highlights the hotel's acceptance and accommodation of pets, making it a convenient option for pet owners.


No, elaya hotel augsburg doesn't have any pool.

No, a spa isn't available at elaya hotel augsburg.

Yes, elaya hotel augsburg welcomes dogs.

Yes, parking facilities are available at elaya hotel augsburg.

No, elaya hotel augsburg doesn't have a gym.

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