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Summary of reviewsRugs Hotel Augsburg City offers a highly praised stay with several standout features that make it an excellent choice for travelers. Its prime location, right next to the main train station, provides exceptional convenience and connectivity for those traveling by train, making city exploration seamless with easy access to Augsburg’s highlights, shopping streets, restaurants and historical sites. The quiet atmosphere of the rooms, despite the bustling environment of the train station, is frequently highlighted, offering a peaceful retreat.
The breakfast experience at the hotel garners remarkable praise. Guests appreciate the diverse and abundant selection that caters to various dietary needs, including vegetarian, vegan, gluten-free and lactose-free options. The breakfast room's ambiance, featuring floor-to-ceiling windows with pleasant city views, enhances the dining experience, coupled with friendly and attentive service. Although there are minor complaints about pricing and occasional restocking issues, the general consensus is that breakfast is a major highlight of the stay.
Though the hotel lacks an in-house bar or restaurant, the staff offers helpful dining recommendations and surrounding eateries provide good options for dinner. The rooms themselves are modern, bright, clean and stylishly furnished, contributing to a cozy atmosphere. While some guests note that the rooms are on the smaller side and occasionally mention minor maintenance issues, many find them well-equipped, comfortable and quiet, allowing for a restful stay.
Cleanliness across the hotel is regularly commended, from rooms and bathrooms to common areas. Although there are occasional remarks about superficial cleaning and minor stains, the overall feedback highlights efficient and thorough cleaning practices.
The staff at Rugs Hotel Augsburg City consistently receive high praise for their exceptional friendliness, helpfulness and professionalism. The reception and breakfast staff, in particular, are noted for their courteous demeanor and efficient service, enhancing the overall guest experience.
Despite some mixed experiences with the Wi-Fi connection, which can be inconsistent and the lack of on-site parking, the hotel offers nearby discounted parking options and secure bike storage, further adding to its convenience. The beds receive mixed reviews with some guests highlighting comfort while others find them hard, but the attentive service and prime location offset these concerns.
For business travelers, the hotel's location near the conference center and business hub, coupled with functional amenities like meeting facilities and in-room workspaces, makes it a practical choice. Additionally, the hotel's accessibility features and central location make it suitable for guests with physical disabilities.
In summary, Rugs Hotel Augsburg City stands out for its strategic central location, excellent breakfast offerings, clean and comfortable rooms and exceptionally friendly staff, making it a favorable choice for both leisure and business travelers. Show more
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Dog Friendly Hotel
This hotel allows dogs in designated rooms for an additional fee. Food and water bowls are available. Its central location makes it convenient for exploring the city with your pet.
Business Hotel
This hotel is listed as a suitable option for business travelers, although specific details about its business amenities and meeting spaces are not available in the provided context.
Hotel with Parking
The hotel provides parking facilities including a garage and a car park. The garage is a 2-minute walk away and costs €12.00 per 24 hours. Guests can also receive a discount for public parking nearby.
Cheap Hotel
This hotel provides comfortable rooms and a convenient location at a competitive price. It's a practical choice for travelers seeking good value in the city center.
Accessible Hotel
Rugs Hotel Augsburg City is listed among the top accessible hotels in Augsburg and offers rooms/facilities for disabled guests.
3-Star Hotel
The hotel is conveniently located next to Augsburg Hbf station, making it easy to get around. Guests appreciate the modern, clean, and quiet rooms.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Standard Double Room This tastefully double room is facing the street and features free WiFi access, a TV with free sky sports channel and a private bathroom.
Superior Double or Twin RoomThese non-smoking rooms are located in a quiet part of the building.
The rooms are are equipped with either one large bed or two separate beds as subject to availability.
Family RoomThe unit has 2 beds.
Guest Reviews
7.9
Good
Location
Rugs Hotel Augsburg City boasts a prime location that receives high praise from its guests for its exceptional convenience and connectivity. Situated right next to the main train station, it's an ideal spot for those traveling by train, making commutes seamless and stress-free. The central positioning allows easy and quick access to Augsburg’s city center with all main shopping streets, restaurants and attractions within walking distance.
The hotel's proximity to public transportation means that bus and tram lines are readily available right outside the door, providing excellent connections for exploring the city and its surroundings. In addition to the prime location, the quiet atmosphere of the rooms, despite the bustling environment of the train station, is frequently highlighted.
Guests appreciate how everything from the city center to historical sites, restaurants and shopping areas are all just a short stroll away. Moreover, the hotel's amenities, such as secure bike storage and nearby parking options, add to its appeal for a variety of travelers. The breakfast room offers a pleasant view of the busy streets in front of the train station, enhancing the overall dining experience.
In summary, Rugs Hotel Augsburg City stands out for its strategic and central location, making it an excellent base for both short stays and extended explorations of Augsburg, whether traveling by foot, bike or public transport. The combination of a central yet quiet location and convenient access to the city's highlights cements its status as a favored choice among visitors.
Breakfast
The breakfast at Rugs Hotel Augsburg City garners remarkable praise with numerous guests highlighting the diverse and abundant selection. The buffet offers a rich assortment of dishes catering to various dietary needs, including vegetarian, vegan, gluten-free and lactose-free options, making it especially suitable for those with specific dietary preferences. Fresh fruits, pastries, cereals, cold cuts and hot items such as scrambled eggs and bacon are frequently appreciated with many noting the high quality and freshness of the offerings.
Aesthetics also receive favorable mentions with the breakfast room described as beautiful, bright and featuring floor-to-ceiling windows that offer pleasant views of the city and bustling train station area. This ambiance adds to the overall positive breakfast experience.
Service at breakfast is repeatedly commended with guests finding the staff to be friendly, attentive and accommodating, enhancing the morning meal's enjoyment. The convenience of breakfast hours from 7:00 to 11:00 also suits a range of schedules.
However, a few reviews point out some negative aspects—occasional complaints about overpriced breakfast at €17, limited restocking close to the end of breakfast hours and isolated issues like canned fruit or cold dishes. Despite these minor grievances, the overwhelming consensus is that the breakfast is a major highlight of the hotel stay, offering something for everyone and often exceeding expectations.
Dinner
Rugs Hotel Augsburg City offers a pleasant stay with friendly and helpful staff. However, those looking forward to a dining experience directly within the hotel will find the lack of an in-house bar or restaurant a notable gap in amenities. Guests arriving late at night might face limited dining options nearby, as no restaurants were open at midnight during some guests' stays.
The hotel staff does their best to assist, but dining recommendations may be limited to external services like Lieferando or nearby eateries such as the Riegele brewery, which is a suggested spot for dinner and quite enjoyable. Additional amenities, like a coffee machine, were not available throughout the hotel, although breakfast did offer coffee.
Despite these constraints, the hotel is suitable for short stays with convenient perks like public transport tickets available for guests, making city exploration straightforward and efficient.
Rooms
Rooms at Rugs Hotel Augsburg City are largely praised for their modern and beautiful furnishings, creating an appealing and cozy atmosphere. They are generally described as bright, clean, comfortable and quiet, even with the presence of nearby construction or train stations. The decor is often highlighted as stylish and colorful with complete amenities including wardrobes, TV, minibars, safes, hairdryers and even tablets, ensuring a well-equipped stay.
Despite the overall positive feedback, many guests noted that the rooms tend to be on the smaller side, particularly for families or extended stays. The practical and functional design of the rooms compensates for the limited space, offering everything necessary for a comfortable visit. Some rooms have been recently renovated and boast modern facilities, although others are considered somewhat dated. Issues like poor ventilation, lack of air conditioning and occasional musty odors have been mentioned, especially in the hotter months.
The beds are frequently highlighted for their comfort, contributing to a good night's sleep. Some guests did experience minor inconveniences with room cleanliness and maintenance, such as dusty corners or worn-out furnishings. Nonetheless, the rooms are generally well-insulated against noise, allowing for a peaceful environment.
Overall, Rugs Hotel Augsburg City delivers a solid and satisfactory experience, especially for short stays with a central location that makes it convenient for exploring the city's attractions.
Beds
The beds at Rugs Hotel Augsburg City received mixed reviews from guests with considerable focus on their comfort and size. On the upside, numerous guests described the beds as comfortable, cozy and very good with some highlighting the anti-allergic and smooth bed covers. A significant number of reviews also noted the excellent mattresses, comfortable bed layout and the overall good quality of the bedding and duvets.
However, several guests found the beds to be hard and uncomfortable with some even comparing them to concrete slabs or rocks. There were frequent mentions of hard and thin mattresses, as well as pillows that were either too small or not comfortable enough. Some beds were described as too narrow or not stable and the lack of slatted frames in the beds, replaced by boards with ventilation holes, was another point of contention. There were also specific complaints about temporary or folding beds, which some found to be particularly hard.
Despite the comfort issues, the hotel staff was frequently described as friendly and helpful. It seems that while the comfort of the beds may vary, the attentive service and convenient location close to the city center are well-appreciated by guests.
Cleanliness
Rugs Hotel Augsburg City generally receives positive remarks for its cleanliness. Most guests commend the hotel for its clean, tidy and well-maintained rooms. It's frequently noted how the rooms and bathrooms are very clean and comfortable, contributing to a pleasant stay. The hotel's cleanliness extends throughout its facilities, including common areas and corridors, which are also reported to be neat and fresh.
There are, however, some occasional criticisms focusing on specific issues. Some guests have pointed out instances of dust in corners or reported minor issues such as small stains on carpets, handprints on windows and minor mold in the shower. Rooms have been described as superficially clean at times with some needing more thorough cleaning.
Despite these few negatives, overall feedback is positive, highlighting well-kept rooms, efficient cleaning and an overall atmosphere of cleanliness. This consistent attention to cleanliness combined with the hotel's central location and comfortable amenities make it a satisfactory choice for most travelers.
Staff
The staff at Rugs Hotel Augsburg City consistently receive high praise for their exceptional friendliness and helpfulness. Guests frequently describe the personnel as incredibly friendly, accommodating and attentive. The reception is noted for being efficient with staff fluent in several languages, including Italian, which adds to the welcoming atmosphere.
The team at the front desk and in the breakfast room is especially highlighted for their courteous and professional demeanor. Many reviewers mention the helpful tips and valuable advice given by the staff, adding a personal touch to their stay. The 24-hour reception ensures that guests feel supported at all times.
Particularly noteworthy are the efforts of the staff in handling check-in and check-out smoothly with an emphasis on quick and uncomplicated processes. The chefs and breakfast staff are often commended for their friendliness and eagerness to assist, contributing to a positive dining experience.
Guests also appreciate the polite and approachable nature of the staff, which significantly enhances the overall hospitality. Despite occasional isolated comments on less positive experiences, the general consensus is that the staff at Rugs Hotel Augsburg City go above and beyond to ensure a pleasant and memorable stay for their guests.
Wi-Fi
When planning a stay at Rugs Hotel Augsburg City, potential guests may have mixed experiences with the hotel's Wi-Fi. For those prioritizing fast and stable internet, some guests have noted that the Wi-Fi connection was fast, easy to connect and worked perfectly during their stay. Many guests appreciated the complimentary Wi-Fi that the hotel offers, making it convenient to stay connected without any additional cost.
However, the quality of the Wi-Fi can be inconsistent, as some guests reported weak and intermittent connections, making activities such as video calls challenging. In particular, there were mentions of Wi-Fi frequently disconnecting and being unsuitable for more demanding online tasks. Additionally, some guests mentioned that Wi-Fi information was not readily provided or that different Wi-Fi packages were available with some costing 4 euros per day.
In summary, while Rugs Hotel Augsburg City offers several positive aspects regarding their Wi-Fi service, such as ease of connection and free accessibility, the reliability and speed can vary, creating potential issues for those needing a consistently strong and stable connection.
Parking
The parking situation at Rugs Hotel Augsburg City offers a range of convenient options primarily centered around nearby garages. Despite no on-site or free parking, guests appreciate the affordable and discounted rates available at adjacent garages, typically costing around €8-€11 per day. Many find this arrangement to be very convenient with the parking garages situated just a short walk from the hotel. For cyclists, the hotel provides a secure, free and lockable bicycle storage room, ensuring bikes are well protected. Although some reviewers mention that parking could be challenging to find, the discounts provided for these nearby facilities are well-received, making it a practical solution for visitors bringing vehicles. Additionally, the partnership agreements with nearby public transport offer further perks, such as discounted parking at the train station and complimentary public transport tickets, enhancing overall guest satisfaction.
Business
Rugs Hotel Augsburg City stands out as a top choice for business travelers due to its prime location and comprehensive business-oriented amenities. Situated close to the conference center and a nearby business hub, it offers convenience for those attending meetings or working with local clients. The hotel features functional amenities like meeting facilities, conference rooms and workspaces, making it easy to continue business work efficiently.
The hotel's proximity to the train station and parking garage adds to the ease of getting around with train tickets even included with the stay. Guests have praised the cleanliness and the overall business-focused atmosphere, as well as the efficient staff service available till noon.
Business travelers appreciate the practical in-room features such as a working desk, refrigerator and minibar. Despite being described as a typical business hotel from a decade ago, its facilities remain entirely sufficient for fulfilling business travel needs. With reasonable prices and an ideal location for business purposes, Rugs Hotel Augsburg City is confidently recommended for business stays and visits.
Accessible
Rugs Hotel Augsburg City offers a well-situated and accessible option for visitors with physical disabilities, thanks to its functional design and the presence of an elevator. The hotel's central location makes it ideal for guests who prefer to explore Augsburg by foot or public transportation with convenient access to nearby streets and stations. Though some reviews noted that the hotel can be difficult to recognize from the outside due to a hidden sign and entrance, other advantages such as an easy check-in process and an excellent breakfast more than make up for these minor setbacks.
Travelers arriving by train will appreciate the short distance from the station, while car users may find the lack of immediate parking or unloading options challenging. Despite this, the hotel's prime location remains a highlight, offering easy access to the city’s attractions and public transport options, making it a practical choice for both short overnight stays and longer city tours.
Dog Friendly
Rugs Hotel Augsburg City offers a range of dog-friendly facilities and services aimed at ensuring a pleasant stay for guests traveling with pets. One standout feature is the availability of a "Dog in Room" sign, allowing owners to leave their contact information, which guests appreciated as a very good idea. Pets are welcome and travelers with dogs are sometimes given preferential rooms, enhancing their convenience. Additionally, dogs are allowed free of charge in certain instances, which adds to the hotel's appeal for those bringing their furry friends. The hotel is also described as a safe environment for dogs. However, there are mixed opinions on room suitability for dogs and an extra charge of 15€/p.T. with no apparent additional services has been noted.
No, Rugs Hotel Augsburg City doesn't have any pool.
No, a spa isn't available at Rugs Hotel Augsburg City.
Yes, Rugs Hotel Augsburg City welcomes dogs.
Yes, parking facilities are available at Rugs Hotel Augsburg City.