VR Queen Street Hotel & Suites
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Summary of reviewsVR Queen Street Hotel & Suites in Auckland garners largely positive reviews from guests, particularly highlighting several key aspects of their stay.
The hotel's prime location in the heart of Auckland makes it an attractive choice for both leisure and business travelers. Guests appreciate the convenience of being close to major city attractions, restaurants, shopping districts and transport links, including bus stops that connect to important city points and the airport. This central location allows easy access to prominent spots like K Road and the waterfront, making it an excellent base for exploring Auckland without long commutes.
Breakfast at the hotel is generally seen as good value with many guests enjoying the complimentary continental options and favorable upgrade for a cooked breakfast. Although the breakfast could be repetitive or basic for some, the friendly and accommodating staff enhance the overall dining experience. Dinner also received appreciation for its delicious meals and value for money with room service praised for quality and generous portions. The hotel's proximity to local eateries provides ample dining alternatives.
The rooms are well-received for their spaciousness, cleanliness and comfort. Guests find the modern amenities and well-equipped kitchenettes especially convenient for longer stays. Large, comfortable beds contribute to the positive room experience. However, there are occasional issues with unpleasant odors, poor ventilation and the need for better maintenance and cleaning.
Regarding cleanliness, opinions are mixed. Many guests report clean and well-maintained rooms with daily cleaning services, while others highlight areas needing attention, such as dusty carpets or stained furnishings.
The staff at VR Queen Street Hotel & Suites receive high commendations for their friendliness and helpfulness. Guests frequently praise the accommodating receptionists and cleaning staff for creating a welcoming atmosphere and providing excellent customer service.
Wi-Fi service at the hotel has mixed reviews. Some guests find it strong and reliable, while others encounter frequent disconnections and poor performance. Nonetheless, the complimentary offering meets the needs of many guests.
Parking availability is acknowledged positively, providing onsite and secure underground options. However, the limited number of spaces necessitates pre-booking and the cost can be steep. Some guests also mention challenges with tight parking spots and navigation.
The hotel's strategic location also lends itself well to the vibrant nightlife of Auckland, providing easy access to bars, clubs and dining venues. This central positioning, while beneficial for nightlife enthusiasts, can result in occasional disturbances for those seeking a quieter environment.
Overall, VR Queen Street Hotel & Suites delivers a compelling blend of affordability, convenience and comfort. Its central location, coupled with friendly staff and modern amenities, makes it a favored choice for those seeking budget-friendly accommodations. While certain aspects like cleanliness and Wi-Fi service see room for improvement, the hotel's value for money and strategic setting in Auckland city center provide a satisfactory experience for many guests.
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The hotel's prime location in the heart of Auckland makes it an attractive choice for both leisure and business travelers. Guests appreciate the convenience of being close to major city attractions, restaurants, shopping districts and transport links, including bus stops that connect to important city points and the airport. This central location allows easy access to prominent spots like K Road and the waterfront, making it an excellent base for exploring Auckland without long commutes.
Breakfast at the hotel is generally seen as good value with many guests enjoying the complimentary continental options and favorable upgrade for a cooked breakfast. Although the breakfast could be repetitive or basic for some, the friendly and accommodating staff enhance the overall dining experience. Dinner also received appreciation for its delicious meals and value for money with room service praised for quality and generous portions. The hotel's proximity to local eateries provides ample dining alternatives.
The rooms are well-received for their spaciousness, cleanliness and comfort. Guests find the modern amenities and well-equipped kitchenettes especially convenient for longer stays. Large, comfortable beds contribute to the positive room experience. However, there are occasional issues with unpleasant odors, poor ventilation and the need for better maintenance and cleaning.
Regarding cleanliness, opinions are mixed. Many guests report clean and well-maintained rooms with daily cleaning services, while others highlight areas needing attention, such as dusty carpets or stained furnishings.
The staff at VR Queen Street Hotel & Suites receive high commendations for their friendliness and helpfulness. Guests frequently praise the accommodating receptionists and cleaning staff for creating a welcoming atmosphere and providing excellent customer service.
Wi-Fi service at the hotel has mixed reviews. Some guests find it strong and reliable, while others encounter frequent disconnections and poor performance. Nonetheless, the complimentary offering meets the needs of many guests.
Parking availability is acknowledged positively, providing onsite and secure underground options. However, the limited number of spaces necessitates pre-booking and the cost can be steep. Some guests also mention challenges with tight parking spots and navigation.
The hotel's strategic location also lends itself well to the vibrant nightlife of Auckland, providing easy access to bars, clubs and dining venues. This central positioning, while beneficial for nightlife enthusiasts, can result in occasional disturbances for those seeking a quieter environment.
Overall, VR Queen Street Hotel & Suites delivers a compelling blend of affordability, convenience and comfort. Its central location, coupled with friendly staff and modern amenities, makes it a favored choice for those seeking budget-friendly accommodations. While certain aspects like cleanliness and Wi-Fi service see room for improvement, the hotel's value for money and strategic setting in Auckland city center provide a satisfactory experience for many guests.
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This hotel offers parking facilities for guests. Its central location on Queen Street provides easy access to the city's attractions.
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Guest Reviews
Located in the heart of Auckland, VR Queen Street Hotel & Suites receives high praise for its prime location. This hotel is ideally situated for exploring the city's main attractions, dining at nearby restaurants and accessing convenient transport links. Guests find it easy to walk to prominent spots like K Road, the University and major shopping districts with many eateries and cafes just steps away.
The geographical advantage extends to its proximity to the business center and other key areas, making it a favorable choice for both leisure and business travelers. Several reviews highlight the convenience of having transport options close by, including bus stops that connect to important city points and the airport.
Parking availability is another positive aspect with options both on-site and nearby, providing added convenience to those traveling by car. The hotel is applauded for its value for money, offering comfortable accommodations at reasonable prices, which is a significant draw for visitors.
In summary, VR Queen Street Hotel & Suites stands out for its central and accessible location, making it an excellent base for guests looking to explore Auckland without the hassle of long commutes. Whether attending a workshop on K Road, shopping or simply enjoying the vibrant city life, this hotel offers a strategic and practical lodging option that meets various needs.
The breakfast experience at VR Queen Street Hotel & Suites garners a mix of opinions but largely leans positively. Many guests appreciated the complimentary continental breakfast, highlighting it as good, varied and plentiful. Several reviews praise the inclusive breakfast for its value and the convenient upgrade option for a cooked breakfast at a nominal fee, which many found worth the extra cost. Standout breakfast items like scrambled eggs and poached eggs with mushroom sauce received high marks.
On the downside, some guests mentioned that the breakfast could be basic and repetitive and there were concerns about the additional costs for hot items, which weren't always clear upfront. A few noted that the continental breakfast lacked fresh coffee and offered only sachet coffee. Vegetarians and those with specific dietary needs, such as gluten-free options, found some measures in place, but overall, there is room for improvement.
A notable negative sentiment revolves around the temperature of the food with several guests finding breakfast items cold. Despite these drawbacks, the restaurant staff received compliments for their friendliness and accommodating nature, contributing to a generally pleasant breakfast experience.
In summary, while the breakfast at VR Queen Street Hotel & Suites has its areas for improvement—especially in selection variety and food temperature—the overall feedback tilts toward a satisfying, well-priced and convenient start to the day, made better by the warm and helpful service of the staff.
The dining experience at VR Queen Street Hotel & Suites in Auckland generally receives positive feedback. Guests frequently praise the delicious meals and highlight good value for money. Many enjoyed both breakfast and dinner at the hotel with some opting for room service which was also well-regarded for its generous portions and quality. The restaurant staff is often commended for their politeness and efficient service. Despite these positives, some guests were disappointed with the restaurant's inconsistencies, such as occasional lapses in service and the restaurant not always being open, especially on Sundays and during refurbishments. The on-site Latitude Bar & Eatery is mentioned as no longer operational, which led to mixed feelings regarding dining options. However, the hotel's proximity to numerous nearby eateries and renowned restaurants offers convenient alternatives. The excellent location allows easy access to various dining spots and adds to the overall positive experience for food lovers staying at the hotel.
The rooms at VR Queen Street Hotel & Suites generally receive high praise for their spaciousness, cleanliness and comfort. Guests appreciate the modern amenities and well-equipped kitchenettes, which add a level of convenience, particularly for longer stays. Large, comfortable beds and tidy bathrooms contribute to the positive experience and many found the rooms perfect for short or longer stays with facilities like dishwashers and full kitchens adding to the convenience.
However, there are some areas that could be improved. Several guests mentioned issues with unpleasant odors and poor ventilation, particularly in the bathrooms. A few reviews noted that the rooms did not match the promotional photos and pointed out maintenance issues like dirty carpets, outdated furniture and broken fixtures. Some rooms were also described as cramped, especially when accommodating more than one person and the layout could be awkward.
In summary, while most guests found the rooms at VR Queen Street Hotel & Suites comfortable, spacious and well-appointed, there are occasional issues with cleanliness, maintenance and room layout that could be addressed to enhance the guest experience.
Guests' reviews of the beds at VR Queen Street Hotel & Suites highlight predominantly positive experiences. Many guests emphasize the comfort of the beds, describing them as very comfortable, super comfortable and clean. Large and king-sized beds receive specific praise for their spaciousness and comfort levels. Some guests also commend the pillows and linens with adjectives like clean, comfy and high-quality frequently mentioned.
However, there are occasional mentions of discomfort. A few guests identify issues with beds being too soft, having noticeable gaps in the middle or being uncomfortably firm. Instances of beds made from two singles pushed together and other minor inconveniences are noted, though these seem to be less common.
Overall, the hotel seems to maintain a high standard of bed comfort, making for a restful stay according to many reviews, despite a few scattered criticisms.
A compilation of reviews reveals a mix of opinions regarding the cleanliness of the VR Queen Street Hotel & Suites. On the positive side, many guests found the rooms to be very clean, tidy and well-maintained. Frequent mentions highlight clean bathrooms, fresh towels provided daily and rooms being cleaned every day. The hotel's calm and quiet environment, combined with its central location, added to the positive guest experience. Bedsheets and towels were generally noted as clean and of nice quality with some guests particularly appreciating the well-maintained amenities and functional spaces.
However, there were numerous negative remarks emphasizing areas needing improvement. Some reviews mentioned that rooms were not properly cleaned, citing issues such as dusty carpets, mould in the bathrooms and stained furnishings. Several guests reported unpleasant smells and insufficient vacuuming with specific complaints about dirty windows, grubby carpets and neglected bathroom cleaning. A recurring theme was the overall tired and dated appearance of some parts of the hotel with mentions of broken fixtures and neglected maintenance.
Overall, while a number of guests were satisfied with the cleanliness and found their stay comfortable and convenient, others experienced significant cleanliness issues that detracted from their stay.
The staff at the VR Queen Street Hotel & Suites received high praise from many guests for their friendliness and helpfulness. Numerous reviews mentioned that the staff were accommodating, courteous and efficient. Guests appreciated the welcoming atmosphere created by the polite receptionists and cleaning staff, who were often described as attentive and willing to go above and beyond to satisfy guest needs. Several guests highlighted the excellent customer service provided by the front desk, helping with requests such as later checkouts and ensuring smooth check-in and check-out processes.
While the majority of experiences were positive, a few guests did note occasional lapses. Some recounted encounters with unhelpful or unfriendly staff members, particularly at reception and a few mentioned that staff could sometimes seem unresponsive or uninterested. However, these negative remarks were overshadowed by the overwhelmingly positive feedback that consistently praised the professionalism and warm demeanor of the hotel's employees. Overall, the staff at VR Queen Street Hotel & Suites play a significant role in creating a pleasant stay for travelers.
The Wi-Fi at VR Queen Street Hotel & Suites has received a mixed range of feedback from guests. While some guests praised it as excellent, strong and reliable with easy connectivity and wide availability throughout the hotel, others faced significant issues. The Wi-Fi occasionally lagged, disconnected frequently or was non-functional altogether, which was particularly problematic for those needing a stable connection for work. In some instances, the internet service was cited as poor or even unusable with guests reporting repeated dropouts and slow speeds. On the positive side, certain guests appreciated the complimentary Wi-Fi and found it met their needs adequately. The overall experience seems to vary greatly, indicating inconsistent performance of the hotel's Wi-Fi service.
VR Queen Street Hotel & Suites offers a range of parking options, including onsite and secure underground parking, which is appreciated by many guests for its convenience and peace of mind. However, it's important to note that parking spaces are limited, so it's often necessary to pre-book. The onsite parking is secure, but spaces are tight, making it challenging for larger vehicles. For some, the cost of parking may feel steep with fees around $35 per night, although there are mentions of cheaper alternatives nearby.
Guests have experienced some confusion and inconvenience regarding the parking procedure, such as needing to get out of the car to operate sensors or access gates. Despite these minor issues, many find the secure parking to be effective, even though the availability can be unpredictable. A few guests encountered no available spaces upon arrival, despite prior arrangements and had to seek alternative parking options nearby.
Overall, while the parking facilities at the VR Queen Street Hotel & Suites are generally secure and convenient, the limited availability and additional costs might be a concern for some visitors. Pre-booking is recommended to ensure a space and it's worth being prepared for potentially tight parking spots and additional fees.
Situated ideally for those seeking an energetic nightlife experience, VR Queen Street Hotel & Suites places guests right in the heart of Auckland’s vibrant social scene. With an array of bars, clubs and street food options mere steps away, it offers unmatched convenience for evening entertainment. The hotel’s prime location ensures easy access to renowned spots like K Road, the waterfront and Ponsonby, which is celebrated for its eclectic restaurants.
Guests enjoying the city’s festivities, including concerts and sporting events, will find this hotel perfectly situated. The proximity to supermarkets, cafes and low-price dining adds to its appeal, making day-to-day needs effortlessly accessible.
While the nighttime buzz is a significant draw, it can also lead to occasional disturbances, such as door slamming and drunken shouting from neighboring rooms. For those who prioritize silence, this might be worth noting. Despite the noise, the convenience and variety of surrounding entertainment and dining venues make VR Queen Street Hotel & Suites a favored choice for nightlife enthusiasts.
VR Queen Street Hotel & Suites in Auckland City Centre offers a compelling blend of affordability, convenience and comfort. With its clean and tidy rooms, friendly staff and working amenities like air conditioning and modern toiletries, it provides excellent value for money, especially considering its prime location. Many guests enjoyed the central locale, surrounded by numerous eateries and vibrant city spots, making it an ideal base for exploring the city. The ambiance and great views add to its charm, despite some opinions that it no longer meets the rigorous standards of a four-star hotel. While the service and facilities might feel more akin to a three-star establishment, overall, the hotel's value for money stands out, delivering a satisfactory experience for those seeking budget-friendly accommodations in the heart of Auckland.
Located in a convenient area with easy proximity to the city center and local bars, VR Queen Street Hotel & Suites stands out for its accessibility features. Guests have praised the hotel's easy access 24/7, noting the multiple entrances and the presence of wheelchair-accessible rooms and facilities. The bathrooms are particularly well-equipped with numerous features catered to those with disabilities.
While the location is a bit out of the city center, it remains easily accessible with guests finding access to services straightforward. Despite some minor drawbacks, such as a flickering TV in the lift and the lack of accessible facilities like mobility parking, the overall experience, including easy access to rooms via lift and the helpfulness of the staff, makes the hotel a great value for money. The staff are described as friendly and accommodating, further enhancing the overall stay.
There were a few negative aspects mentioned, such as the non-reliable access and the impact on guests with mobility challenges due to the lack of mobility parking. However, many guests found the hotel rooms well-suited for all with particular appreciation for the accessible facilities in the bathroom.
In summary, VR Queen Street Hotel & Suites offers excellent accessibility throughout its premises, along with attentive staff and a central location, making it a commendable choice for travelers with disabilities.
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Location
The geographical advantage extends to its proximity to the business center and other key areas, making it a favorable choice for both leisure and business travelers. Several reviews highlight the convenience of having transport options close by, including bus stops that connect to important city points and the airport.
Parking availability is another positive aspect with options both on-site and nearby, providing added convenience to those traveling by car. The hotel is applauded for its value for money, offering comfortable accommodations at reasonable prices, which is a significant draw for visitors.
In summary, VR Queen Street Hotel & Suites stands out for its central and accessible location, making it an excellent base for guests looking to explore Auckland without the hassle of long commutes. Whether attending a workshop on K Road, shopping or simply enjoying the vibrant city life, this hotel offers a strategic and practical lodging option that meets various needs.
Breakfast
On the downside, some guests mentioned that the breakfast could be basic and repetitive and there were concerns about the additional costs for hot items, which weren't always clear upfront. A few noted that the continental breakfast lacked fresh coffee and offered only sachet coffee. Vegetarians and those with specific dietary needs, such as gluten-free options, found some measures in place, but overall, there is room for improvement.
A notable negative sentiment revolves around the temperature of the food with several guests finding breakfast items cold. Despite these drawbacks, the restaurant staff received compliments for their friendliness and accommodating nature, contributing to a generally pleasant breakfast experience.
In summary, while the breakfast at VR Queen Street Hotel & Suites has its areas for improvement—especially in selection variety and food temperature—the overall feedback tilts toward a satisfying, well-priced and convenient start to the day, made better by the warm and helpful service of the staff.
Dinner
Rooms
However, there are some areas that could be improved. Several guests mentioned issues with unpleasant odors and poor ventilation, particularly in the bathrooms. A few reviews noted that the rooms did not match the promotional photos and pointed out maintenance issues like dirty carpets, outdated furniture and broken fixtures. Some rooms were also described as cramped, especially when accommodating more than one person and the layout could be awkward.
In summary, while most guests found the rooms at VR Queen Street Hotel & Suites comfortable, spacious and well-appointed, there are occasional issues with cleanliness, maintenance and room layout that could be addressed to enhance the guest experience.
Beds
However, there are occasional mentions of discomfort. A few guests identify issues with beds being too soft, having noticeable gaps in the middle or being uncomfortably firm. Instances of beds made from two singles pushed together and other minor inconveniences are noted, though these seem to be less common.
Overall, the hotel seems to maintain a high standard of bed comfort, making for a restful stay according to many reviews, despite a few scattered criticisms.
Cleanliness
However, there were numerous negative remarks emphasizing areas needing improvement. Some reviews mentioned that rooms were not properly cleaned, citing issues such as dusty carpets, mould in the bathrooms and stained furnishings. Several guests reported unpleasant smells and insufficient vacuuming with specific complaints about dirty windows, grubby carpets and neglected bathroom cleaning. A recurring theme was the overall tired and dated appearance of some parts of the hotel with mentions of broken fixtures and neglected maintenance.
Overall, while a number of guests were satisfied with the cleanliness and found their stay comfortable and convenient, others experienced significant cleanliness issues that detracted from their stay.
Staff
While the majority of experiences were positive, a few guests did note occasional lapses. Some recounted encounters with unhelpful or unfriendly staff members, particularly at reception and a few mentioned that staff could sometimes seem unresponsive or uninterested. However, these negative remarks were overshadowed by the overwhelmingly positive feedback that consistently praised the professionalism and warm demeanor of the hotel's employees. Overall, the staff at VR Queen Street Hotel & Suites play a significant role in creating a pleasant stay for travelers.
Wi-Fi
Parking
Guests have experienced some confusion and inconvenience regarding the parking procedure, such as needing to get out of the car to operate sensors or access gates. Despite these minor issues, many find the secure parking to be effective, even though the availability can be unpredictable. A few guests encountered no available spaces upon arrival, despite prior arrangements and had to seek alternative parking options nearby.
Overall, while the parking facilities at the VR Queen Street Hotel & Suites are generally secure and convenient, the limited availability and additional costs might be a concern for some visitors. Pre-booking is recommended to ensure a space and it's worth being prepared for potentially tight parking spots and additional fees.
Nightlife
Guests enjoying the city’s festivities, including concerts and sporting events, will find this hotel perfectly situated. The proximity to supermarkets, cafes and low-price dining adds to its appeal, making day-to-day needs effortlessly accessible.
While the nighttime buzz is a significant draw, it can also lead to occasional disturbances, such as door slamming and drunken shouting from neighboring rooms. For those who prioritize silence, this might be worth noting. Despite the noise, the convenience and variety of surrounding entertainment and dining venues make VR Queen Street Hotel & Suites a favored choice for nightlife enthusiasts.
4 Star
Accessible
While the location is a bit out of the city center, it remains easily accessible with guests finding access to services straightforward. Despite some minor drawbacks, such as a flickering TV in the lift and the lack of accessible facilities like mobility parking, the overall experience, including easy access to rooms via lift and the helpfulness of the staff, makes the hotel a great value for money. The staff are described as friendly and accommodating, further enhancing the overall stay.
There were a few negative aspects mentioned, such as the non-reliable access and the impact on guests with mobility challenges due to the lack of mobility parking. However, many guests found the hotel rooms well-suited for all with particular appreciation for the accessible facilities in the bathroom.
In summary, VR Queen Street Hotel & Suites offers excellent accessibility throughout its premises, along with attentive staff and a central location, making it a commendable choice for travelers with disabilities.
No, VR Queen Street Hotel & Suites doesn't have any pool.
No, a spa isn't available at VR Queen Street Hotel & Suites.
No, VR Queen Street Hotel & Suites doesn't allow dogs.
Yes, parking facilities are available at VR Queen Street Hotel & Suites.
No, VR Queen Street Hotel & Suites doesn't have a gym.
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