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Summary of reviewsHotel at Batavia Downs consistently earns praise for its strategic and convenient location, offering guests easy access to western New York's attractions. Its unique position at a casino and horse racetrack adds excitement to a visit, while still providing a quiet environment. The proximity to major destinations like Niagara Falls and Darien Lake, along with nearby dining and shopping options, enhances the convenience for visitors.
Guests commend the hotel for its breakfast, which stands out for its diversity and quality. The buffet-style offerings include a wide array of choices, from eggs and pancakes to bacon, praised as phenomenal and fantastic by many. The attentive breakfast staff further elevate the experience, making the meal a highlight of the stay.
Dining at the hotel garners consistently positive feedback, with multiple dining venues like Fortune's and 34 Rush receiving high marks for delicious and reasonably priced meals. The exceptional quality of food, coupled with outstanding service, creates memorable dining experiences. Guests appreciate special touches and the chance to spot celebrities, adding to the appeal.
The rooms are a standout feature, noted for their modern design and cleanliness. Guests frequently highlight the spaciousness and comfort, with super comfortable beds and luxurious, spacious bathrooms contributing to a restful stay. Thoughtful amenities, such as Keurig machines, further enhance the experience. The staff's friendliness and attentiveness complement the well-maintained accommodations.
Cleanliness across the hotel is exceptional, with both rooms and public areas receiving acclaim for their immaculate condition. The modern decor and spacious rooms provide a comfortable and inviting environment. Guests appreciate the racetrack views, which add an enjoyable dimension to their stay.
The hotel staff receives high praise for their friendliness and helpfulness, contributing significantly to the positive guest experience. Their commitment to customer service and welcoming demeanor ensures every guest feels valued and comfortable, making the hotel a beloved choice for many.
Overall, the Hotel at Batavia Downs is celebrated for its comfort, cleanliness, exceptional staff, and convenient location, making it a favored option for travelers seeking an enjoyable and memorable stay.
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