Hotel Villas Mariposas
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Summary of reviewsHotel Villas Mariposas is generally well-regarded by guests for its peaceful and serene environment that permits relaxation away from the city's noise, despite some noting its location as a bit distant from the center. The hotel’s breakfast options, particularly the additional paid items, receive praise for their quality and good service, making them a delightful start to the day. Dinner experiences yield positive remarks regarding the taste and service, although there are suggestions for improvement in presentation and flexibility of service times.
Guests appreciate the property’s beautiful gardens and commendable cleanliness, where staff efforts result in fresh and comfortable rooms. Positive interactions with the staff, praised for their attentiveness and friendliness, enrich guest experiences, enhancing the overall welcoming ambiance. The pool’s heated feature is a highlight, delivering a relaxing soak despite occasional overcrowding concerns.
Comfortable beds add to the restful environment of Hotel Villas Mariposas, though opinions on mattress comfort vary slightly. While aspects such as room maintenance and amenities show room for improvement, the hotel’s overall clean and agreeable setting coupled with excellent staff service forms a reassuring space for a pleasant retreat.
Categories
Guests appreciate the property’s beautiful gardens and commendable cleanliness, where staff efforts result in fresh and comfortable rooms. Positive interactions with the staff, praised for their attentiveness and friendliness, enrich guest experiences, enhancing the overall welcoming ambiance. The pool’s heated feature is a highlight, delivering a relaxing soak despite occasional overcrowding concerns.
Comfortable beds add to the restful environment of Hotel Villas Mariposas, though opinions on mattress comfort vary slightly. While aspects such as room maintenance and amenities show room for improvement, the hotel’s overall clean and agreeable setting coupled with excellent staff service forms a reassuring space for a pleasant retreat.
Family Friendly Hotel
This hotel has an outdoor swimming pool and garden, and is considered one of the best family-friendly hotels in Atlixco. It provides a relaxing environment for families.
Dog Friendly Hotel
This hotel is recognized as a pet-friendly option. It also features a heated pool and spa and is a small hotel, making it a potentially quiet and comfortable stay for guests with dogs.
Hotel with Swimming Pool
Hotel Villas Mariposas offers an outdoor heated swimming pool with hydromassage. The pool area is set within a charming garden environment.
Heated Pool Outdoor Pool
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Villas Mariposas boasts a location that receives mixed feedback, but it offers a few notable advantages. Positioned approximately 2 km from the bustling city center, it provides guests with a peaceful retreat, allowing them to unwind in a serene and quiet environment. While some find the distance from the center ideal for escaping the city's noise, others consider it a bit far or confusing, especially for those unfamiliar with the area. Nevertheless, guests can easily reach the historical center in about five minutes by Uber, offering convenient access to local attractions. The hotel is described as having comfortable facilities, contributing to a restful stay. Despite some criticisms about its remoteness, the overall consensus highlights the location's tranquility and the ease of reaching the city center when needed.
Hotel Villas Mariposas offers a variety of breakfast options that have been well-received by guests. While a simple continental breakfast is included—consisting of coffee, toast with jam, and fresh fruit like papaya and watermelon—guests have praised the tastiness and quality of the additional breakfast items available for purchase. These options, described as delicious and very good, come at different price points. The value for money is evident, with a breakfast package costing an extra fee yet considered a great deal given its quality. Overall, the food, including breakfast, receives high marks not just for taste, but also for the good service that accompanies it.
Dinner at Hotel Villas Mariposas has received a mix of impressions from guests, though certain positive aspects consistently stand out. Many guests praise the deliciousness of the food, describing it as very tasty and even super delicious at times. The restaurant itself is noted for being nice and the service provided by the staff is often highlighted as attentive and very good, adding to the overall dining experience.
Despite these positive notes, some reviews mention that the cuisine can be hit or miss, with some finding it acceptable but not exceptional. There are occasional remarks about the simplicity and presentation of the dishes, suggesting room for improvement in these areas. A few guests expressed dissatisfaction with specific meals, noting issues with temperature and flavor.
The atmosphere of the restaurant is generally appreciated, but it's mentioned that the service ends relatively early at 8 PM, which might be inconvenient for late diners. Additionally, some guests pointed out that the kitchen should operate earlier starting from Friday and suggested that activities for children could enhance the dining experience.
Overall, while the dinner experience at Hotel Villas Mariposas has room for improvement, it is largely characterized by its delicious food and commendable service, making it a pleasant option for many visitors.
Hotel Villas Mariposas presents a mixed experience when it comes to its rooms. Guests have noted the gardens surrounding the property as very beautiful, offering a serene environment, and some have found the rooms themselves to be comfortable and spacious. However, these positive aspects are often overshadowed by numerous shortcomings. Many reviews highlight the rooms as extremely small and in somewhat neglected condition, with basic amenities like lighting, closets, and functional furniture lacking. The layout of the rooms appears non-functional, causing inconvenience, with some refrigerators awkwardly placed, creating obstructions. Deteriorated furniture and issues such as broken toilets and sinks are frequently mentioned, suggesting that the rooms may not always live up to expectations given their price. Noise from adjoining rooms is another concern, with thin walls allowing disturbances to seep through easily. Mosquitoes and poor service when opting out of additional paid experiences also seem to detract from the overall stay. Despite these drawbacks, there are elements of comfort that some guests appreciate, but the general sentiment points to a need for improvement and better maintenance to truly enhance the visitor experience.
Hotel Villas Mariposas receives mixed reviews regarding the beds, with many guests highlighting comfort as a standout feature. Several reviews praise the beds for being very comfortable, spacious, and restful, enhancing the overall stay experience. Descriptions such as super super comfortable and super restful suggest that many guests find the beds to be a haven for relaxation. However, there are a few mentions of discomfort, with some guests finding the mattresses worn out or firm. Despite these varying opinions, the emphasis on comfort in most comments suggests that the hotel generally offers a good quality sleeping experience, although there may be room for improvement in some aspects.
Hotel Villas Mariposas stands out for its commendable emphasis on cleanliness, garnering positive notes from many of its guests. A significant number of visitors appreciated the hotel for maintaining clean and comfortable rooms, where sheets often smelled fresh, contributing to a pleasant and restful stay. The hotel's attention to cleanliness is further highlighted in praise for its well-designed and tidy premises. Moreover, the engaging and friendly staff enhance the cleanliness experience by ensuring the environment remains welcoming and pristine. Nonetheless, the reviews indicate occasional setbacks, such as prolonged room cleaning times and isolated incidents of animal droppings in the gardens. These instances suggest areas for potential improvement, but they do not overshadow the overall reputation for excellence in cleanliness. Guests also noted slight issues like humidity odors and infrequent lapses in linen cleanliness that could benefit from attention. Overall, Hotel Villas Mariposas is lauded for providing a clean and agreeable setting, coupled with attentive staff service, forming a reassuring space for a relaxing stay.
The staff at Hotel Villas Mariposas consistently receives high praise from guests for their friendliness and attentiveness. Managed by Miriam and Andrea, the team is noted for providing the best attention in the area. Guests frequently highlight the super friendly and courteous nature of all staff members, emphasizing their kind and respectful demeanor. The reception team is described as particularly welcoming, with guests feeling appreciated and well-taken care of during their stay. The staff is not only friendly but also helpful and attentive, ensuring excellent service that enhances the overall experience. Their impeccable and around-the-clock attention contributes to making every guest's stay enjoyable.
The pool at Hotel Villas Mariposas has been a point of discussion among guests. Many appreciate its heated feature, which ensures a warm and enjoyable experience, with the water often described as clean and well-maintained. Despite being small, the pool generally offers a pleasant atmosphere for visitors. However, some guests have noted issues with overcrowding, and there have been occasional reports of the pool appearing dirty. While the size may not accommodate all guests comfortably during peak times, those who prioritize a warm soak will find the heated water inviting.
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Location
Breakfast
Dinner
Despite these positive notes, some reviews mention that the cuisine can be hit or miss, with some finding it acceptable but not exceptional. There are occasional remarks about the simplicity and presentation of the dishes, suggesting room for improvement in these areas. A few guests expressed dissatisfaction with specific meals, noting issues with temperature and flavor.
The atmosphere of the restaurant is generally appreciated, but it's mentioned that the service ends relatively early at 8 PM, which might be inconvenient for late diners. Additionally, some guests pointed out that the kitchen should operate earlier starting from Friday and suggested that activities for children could enhance the dining experience.
Overall, while the dinner experience at Hotel Villas Mariposas has room for improvement, it is largely characterized by its delicious food and commendable service, making it a pleasant option for many visitors.
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Hotel Villas Mariposas has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Villas Mariposas.
Yes, Hotel Villas Mariposas welcomes dogs.
Yes, parking facilities are available at Hotel Villas Mariposas.
No, Hotel Villas Mariposas doesn't have a gym.
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