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Summary of reviewsDoubleTree by Hilton Atlanta Northeast/Northlake enjoys a stellar reputation among its guests, particularly for its prime location, comfortable rooms and exceptional staff service. Nestled near various attractions and amenities, the hotel provides easy access to dining options, shopping centers and entertainment venues like Dave and Busters. The proximity to the MARTA train station ensures convenient travel, while its location on the city outskirts allows guests to avoid heavy traffic. The well-maintained property features clean and comfortable rooms, a spacious parking lot and delightful signature cookies that add a welcoming touch.
Guests generally praise the breakfast experience, often describing it as delicious and well-stocked with phenomenal food. The kitchen staff are noted for their helpfulness and friendly demeanor. While there were some mentions of the breakfast being a bit pricey and lacking variety, the overall experience remained positive.
The hotel rooms are frequently highlighted for their cleanliness and comfort. Guests appreciate the spacious layout and effective air conditioning units, which enhance their stay. The beds, in particular, receive glowing reviews for their comfort, contributing to a restful night's sleep. Friendly and informative staff further enhance the experience, although minor issues such as some bathroom updates and worn-out features were noted by a few guests.
Cleanliness stands out as a high point with guests consistently describing the property as very clean and well-maintained. The welcoming staff and efficient check-in process create a pleasant atmosphere, complemented by a beautiful building and inviting lobby. The rooms are noted for being nice and adequately spacious, contributing to a safe and quiet stay. Even though some areas showed signs of wear or had unusual odors, the overall cleanliness standards make a strong positive impression.
The staff at DoubleTree by Hilton Atlanta Northeast/Northlake are a significant highlight with guests frequently praising their friendliness, professionalism and willingness to go the extra mile. Warm welcomes at the front desk, especially by personnel like Chris and Shannon, add to the memorable experience. The prompt and thorough housekeeping service also ensures that guests enjoy clean and comfortable accommodations throughout their stay.
Lastly, the beds receive numerous commendations for their exceptional comfort with many guests describing them as super comfy and a standout feature of their room. The combination of a soft mattress and comfortable comforter makes for a highly pleasant sleeping experience, affirming the hotel's reputation for providing a relaxing stay.
Overall, DoubleTree by Hilton Atlanta Northeast/Northlake is highly recommended for its excellent location, clean and comfortable rooms, outstanding staff service and overall welcoming environment. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingThis room features a flat-screen cable TV and coffee-making facilities.
Double Room with Two Double Beds - Hearing Accessible/Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 1 bed.
King Room - Hearing AccessThe double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 1 bed.
Double Room with Two Double Beds and Bath Tub - Mobility and Hearing Access/Non-SmokingThis quadruple room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in a prime spot near various attractions and amenities, the DoubleTree by Hilton Atlanta Northeast/Northlake stands out for its exceptional location. Guests frequently highlight its proximity to their destinations, making it a convenient choice for different plans and events. The hotel is centrally located, providing easy access to shopping and dining options, including the well-received Marlows Tavern.
Visitors appreciate the quick and easy routes to establishments like Dave and Busters, along with a short 10-15 minute drive to the MARTA train station, ensuring stress-free travel. Positioned on the outskirts, guests can enjoy the benefits of being close to the city without the hassle of heavy traffic. The hotel itself boasts clean and comfortable rooms, along with a welcoming and friendly staff, offering added amenities such as a spacious free parking lot and delectable cookies. The combination of a clean, well-maintained property and its ideal location makes DoubleTree by Hilton Atlanta Northeast/Northlake a highly recommended choice for travelers with diverse needs.
Breakfast
The breakfast experience at DoubleTree by Hilton Atlanta Northeast/Northlake receives generally positive feedback from guests. Many praise the breakfast, describing it as great, delicious and awesome. Guests appreciate that the food is phenomenal and consistently restocked. The service of the kitchen staff is highlighted as particularly helpful and very nice. Some guests did feel that the breakfast offerings could be more varied and mentioned concerns about the price of the breakfast bar and continental breakfast, noting that it was too expensive without complimentary options. Despite minor criticisms, the overall sentiment leans towards a satisfying and enjoyable breakfast experience.
Rooms
The rooms at DoubleTree by Hilton Atlanta Northeast/Northlake receive high marks from guests, who frequently mention their cleanliness and comfort. The beds are consistently described as comfortable, ensuring a good night's sleep. Rooms are praised for their spacious layout, making them ideal for both short and extended stays. Many guests also appreciated the great air conditioning units, which add to the comfort. Another positive aspect highlighted is the friendly and informative staff who assist with information about hotel amenities such as the bar and restaurant.
However, there are some areas that could use improvement. A few reviews note that the bathrooms need attention with stained towels and dirty bathtubs detracting from an otherwise pleasant experience. Additionally, some guests mentioned that parts of the room show signs of wear and could benefit from updates. Despite these criticisms, the majority of feedback centers on the rooms being clean, fresh-smelling and overall, a relaxing place to stay.
Beds
The DoubleTree by Hilton Atlanta Northeast/Northlake receives positive remarks for its beds from many guests. Numerous reviewers found the beds to be very comfortable, often describing them as super comfy and even the best part of their room. The combination of a soft mattress and an extremely comfortable comforter contributes to a pleasant sleeping experience. Although a few mentioned wishing for different pillows or found the bed uncomfortable, the majority highlight the comfort of the beds as a standout feature of their stay.
Cleanliness
The DoubleTree by Hilton Atlanta Northeast/Northlake consistently receives positive feedback regarding its cleanliness. Guests frequently highlight the property's overall cleanliness, describing it as clean, very clean and superb. The hotel's welcoming staff and efficient check-in process add to the positive experience. The building itself is noted as beautiful and the lobby is pleasant and inviting. Many guests felt the hotel was safe and appreciated the quiet atmosphere. The rooms were often described as nice, clean and adequately spacious with amenities like wall-length mirrors and refrigerators. While some noted areas of the facility appeared run-down or had an odd odor, the excellent cleanliness standards generally leave a strong and favorable impression on visitors. The added touches like delicious cookies further enhance the guest experience, making the stay enjoyable and comfortable.
Staff
The staff at DoubleTree by Hilton Atlanta Northeast/Northlake consistently receive high praise for their friendliness and professionalism. Guests highlight the warm welcome at the front desk, emphasizing the helpfulness and exceptional service of individuals like Chris and Shannon. Many reviewers compliment the pleasant and chipper demeanor of the team, which adds to the overall positive experience. The prompt and thorough housekeeping services are also appreciated, ensuring clean and comfortable accommodations. Special mentions of staff members going the extra mile to enhance special occasions, like anniversaries, showcase the hotel's commitment to personalized hospitality. Overall, the staff's outstanding service greatly contributes to guests' satisfaction and willingness to return.
Yes, DoubleTree by Hilton Atlanta Northeast/Northlake has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Atlanta Northeast/Northlake.
No, DoubleTree by Hilton Atlanta Northeast/Northlake doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Atlanta Northeast/Northlake.
Yes, DoubleTree by Hilton Atlanta Northeast/Northlake has a gym.