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Summary of reviewsComfort Inn & Suites Ballpark Area is favorably positioned for both its prime location and welcoming atmosphere. Nestled conveniently near SunTrust Park, it serves as an ideal destination for sports enthusiasts and travelers seeking proximity to games or events in Atlanta. The hotel's strategic placement offers easy access to a variety of dining options, shopping centers, and attractions, enhancing its appeal to leisure and business tourists alike. Despite being just off the interstate, the hotel manages to maintain a tranquil environment.
Guests often commend the hotel's complimentary breakfast, which features an assortment of hot and cold items, delivered with remarkable freshness and warmth by attentive staff. The breakfast area is kept clean and caters to the diverse preferences of patrons, offering a fulfilling start to the day. The rooms are generally appreciated for their spacious layouts and comfort, with amenities such as microwaves and refrigerators adding convenience. Beds are often highlighted for their comfort, contributing to restful nights, despite occasional reports of maintenance issues.
Cleanliness of the hotel garners mixed reviews; however, many guests report clean and inviting rooms. The staff at Comfort Inn & Suites Ballpark Area receives widespread praise for their friendliness and professionalism. Notable individuals, including Sherry, Kendra, Vick, and Rhee, are frequently mentioned for enhancing the guest experience through their helpful and welcoming demeanor.
The hotel's pool serves as a delightful feature for families, though some maintenance issues have been reported. When in good condition, it becomes a favorite spot, particularly for children. Overall, the combination of a convenient location, comfortable accommodations, and excellent staff service contributes to the largely positive reputation of Comfort Inn & Suites Ballpark Area among its guests. Show more
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Categories
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Room - Non-SmokingThe twin/double room features a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe twin/double room provides a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed - Non-SmokingThe double room provides a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThis double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.
King Suite - Accessible/Non-SmokingThe suite provides a tea and coffee maker, a seating area, heating and a TV with cable channels.
Guest Reviews
5.3
Rated
Location
Nestled conveniently near the bustling SunTrust Park, Comfort Inn & Suites Ballpark Area positions itself as an ideal destination for travelers attending games or events in Atlanta. Its prime location offers the dual advantage of being just a short walk or shuttle ride away from the stadium, making it perfect for baseball enthusiasts. This hotel is also strategically situated near an array of dining options, shopping centers, and well-known attractions, adding a layer of convenience for those looking to explore the area's amenities. Positioned just off the interstate, the hotel still manages to provide a serene environment with easy access to the highway. While some guests emphasize that location is the standout feature, the hotel's proximity to The Battery and the broader Atlanta area activities further enhances its appeal. Whether the visit is for leisure or a brief stopover, this setting offers clean accommodations with all necessary conveniences to ensure a comfortable stay.
Breakfast
Comfort Inn & Suites Ballpark Area presents a varied breakfast experience, with many guests expressing delight in the offerings provided. The complimentary breakfast often garners praise for its assortment of options, including hot items like eggs, sausage, and gravy, as well as a selection of hot and cold items. Guests frequently comment on the freshness and warmth of the breakfast, appreciating its filling nature and the attentiveness of the staff. The breakfast area itself is noted for its cleanliness, further enhancing the dining experience.
While some visitors encounter limited options, particularly those with dietary restrictions, a majority find the breakfast to be plentiful and satisfying. The inclusion of this complimentary amenity is often considered on par with what might be expected from more upscale accommodations. Overall, Comfort Inn & Suites Ballpark Area offers a breakfast service that many guests find impressive, both in quality and in the attentiveness of the staff, contributing to a positive start to their day.
Rooms
When it comes to the rooms at Comfort Inn & Suites Ballpark Area, guest feedback presents a bit of a mixed picture, though there are some positive highlights worthy of mention. It's clear that many guests appreciated the spaciousness and comfort offered by the hotel's accommodations, with several noting the ample room layout and the convenience of having suites equipped with a microwave and refrigerator. The beds often received praise for being comfortable, and a majority of visitors described their rooms as clean, tidy, and nicely decorated.
Those looking for space to stretch out will find the expansive room designs appealing, with certain suites featuring separate living areas complete with a pullout couch, making them suitable for families or larger parties. The thoughtful room setup, often including multiple TVs, adds to the sense of a well-appointed stay.
Despite these positive notes, it's important to convey that some reviews highlighted issues such as room cleanliness, maintenance concerns, and occasional pest occurrences. While many guests found their rooms well-kept and accommodating, others reported problems like mold, unpleasant odors, and non-functional amenities.
Overall, the feedback indicates a variation in guest experiences, with some enjoying a comfortable and spacious stay, while others encountered challenges that detracted from their overall impression.
Beds
Comfort Inn & Suites Ballpark Area receives high praise for its beds from a majority of guests who describe them as comfortable, extremely comfortable, or very comfortable. Many travelers appreciate the firmness and quality of the mattresses, noting a restful night's sleep on beds that strike a balance between support and softness. The bedding is complemented by cozy pillows, contributing to a pleasant experience for guests seeking relaxation during their stay. Additionally, the comfort extends to clean rooms and a welcoming atmosphere, enhanced by friendly staff and amenities like efficient air conditioning, making for an enjoyable visit.
Cleanliness
Comfort Inn & Suites Ballpark Area delivers a mixed experience when it comes to cleanliness, as reflected in recent guest reviews. Many reviewers appreciated the clean and well-maintained rooms, describing them as being exactly what was needed for a comfortable stay. The property itself was often noted as inviting, clean, and comfortable, with positive comments highlighting the overall cleanliness of both the facility and lobby areas. Guests found the location convenient and the staff helpful and accommodating, adding to the positive aspects of their stay.
However, there were numerous remarks pointing out areas where cleanliness was notably lacking. Several guests reported issues with dirty bathrooms, rooms smelling musty, and mildew on the curtains. There were concerns regarding the presence of mold and inadequate cleaning standards in certain areas of the hotel. Some visitors felt the cleaning could have been more thorough, with hair in showers and floors missing a proper vacuum. Pillows were not always provided for pull-out beds, and quality did not always meet expectations for some guests.
Despite the mix of opinions, the recurring theme of clean rooms suggests that cleanliness is generally maintained across the establishment, though consistency could be improved to enhance guest satisfaction further.
Staff
The Comfort Inn & Suites Ballpark Area has garnered a mixed reputation when it comes to the quality of its staff service. A notable portion of guests highlighted their positive experiences, particularly praising the friendliness and professionalism of the hotel's personnel. Many reviews mentioned the helpfulness and accommodating nature of the front desk staff, with individuals like Sherry and Kendra receiving particular commendation for their exceptional service. Guests appreciated the welcoming atmosphere created by staff members, describing them as super friendly, efficient, and attentive.
Beyond the front desk, other staff members also contributed to a positive experience, including employees like Vick & Rhee who were noted for their pleasant demeanor, as were the breakfast attendants who ensured a smooth start to guests' days. Staff quality was frequently deemed the highlight of many stays, with multiple mentions of their customer-friendly attitude and responsiveness to guests' needs.
However, some reviews provided contrasting accounts, reporting instances of unprofessional behavior and rudeness, especially during breakfast service and morning interactions. Sporadic occurrences of unsatisfactory experiences suggest that while the majority of the staff demonstrate dedication and kindness, improvements may be necessary in certain areas to maintain consistent service quality across the board. Despite these issues, the overall consensus points towards a largely positive and welcoming environment fostered by the majority of the staff at Comfort Inn & Suites Ballpark Area.
Pool
At Comfort Inn & Suites Ballpark Area, the pool emerges as a focal point of guest experiences. While several visitors encountered maintenance issues or closures during their stay, others appreciated the simplicity and appeal of the pool when it was operational. The pool stood out as a pleasing aspect, especially for families who enjoyed spending time there. Some guests noted that their children particularly loved the pool, highlighting its role as an enjoyable feature of the hotel. Though opinions varied due to reported issues, when the pool was accessible and in good condition, it was considered a great and satisfying part of the guest experience.
Yes, Comfort Inn & Suites Ballpark Area has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Ballpark Area.
No, Comfort Inn & Suites Ballpark Area doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites Ballpark Area.
No, Comfort Inn & Suites Ballpark Area doesn't have a gym.