Pousada das Estrelas Atibaia
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Summary of reviewsPousada das Estrelas Atibaia is widely praised for its strategic and tranquil location, offering guests convenient access to the city center, local attractions, and quality restaurants while providing a peaceful retreat. The internal parking is a notable convenience, adding value to the stay.
Guests appreciate the inn's spacious and well-maintained rooms, often highlighting cleanliness, comfortable bedding, and effective air conditioning. While there are occasional mentions of minor maintenance issues, overall, the room experience is positive with an inviting atmosphere.
The staff consistently receives high accolades for their friendliness and responsiveness, enhancing the overall guest experience with their dedication and attentiveness. Notable team members, such as the night attendant and Mari, are recognized for their exceptional service.
Despite some mixed reviews on breakfast variety and Wi-Fi reception, many find these offerings satisfactory. The breakfast provides fresh and tasty options, while Wi-Fi can meet basic leisure needs, albeit occasionally inconsistent for heavy internet users.
The inn's leisure space, including an outdoor pool and game room, is well-regarded for its inviting and spacious environment, ideal for families. While the indoor pool has room for improvement, the overall facilities are appreciated.
Pousada das Estrelas also stands out as a pet-friendly destination, welcoming furry visitors with thoughtful amenities and access to spacious areas, enhancing the experience for pet owners.
Overall, Pousada das Estrelas Atibaia presents a hospitable and value-driven choice for travelers seeking relaxation, convenience, and family-friendly amenities, with minor areas identified for potential enhancements.
Categories
Guests appreciate the inn's spacious and well-maintained rooms, often highlighting cleanliness, comfortable bedding, and effective air conditioning. While there are occasional mentions of minor maintenance issues, overall, the room experience is positive with an inviting atmosphere.
The staff consistently receives high accolades for their friendliness and responsiveness, enhancing the overall guest experience with their dedication and attentiveness. Notable team members, such as the night attendant and Mari, are recognized for their exceptional service.
Despite some mixed reviews on breakfast variety and Wi-Fi reception, many find these offerings satisfactory. The breakfast provides fresh and tasty options, while Wi-Fi can meet basic leisure needs, albeit occasionally inconsistent for heavy internet users.
The inn's leisure space, including an outdoor pool and game room, is well-regarded for its inviting and spacious environment, ideal for families. While the indoor pool has room for improvement, the overall facilities are appreciated.
Pousada das Estrelas also stands out as a pet-friendly destination, welcoming furry visitors with thoughtful amenities and access to spacious areas, enhancing the experience for pet owners.
Overall, Pousada das Estrelas Atibaia presents a hospitable and value-driven choice for travelers seeking relaxation, convenience, and family-friendly amenities, with minor areas identified for potential enhancements.
Dog Friendly Inn
This inn welcomes pets and offers a comfortable stay with personalized service. It is a highly-rated hotel.
Inn with Parking
This Pousada provides parking for its guests, ensuring convenient access and vehicle security.
Accessible Inn
This pousada offers ground-floor units and wheelchair-accessible units. Upper floors are accessible via elevator, ensuring mobility throughout the property.
Inn with Outdoor Pool
This inn provides an outdoor pool area for guests. Pool umbrellas and sun loungers are available for comfort and relaxation by the water.
Inn Taking Steps Towards Sustainability
Inn with Swimming Pool
Indoor Pool Outdoor Pool
Inn with Free Wi-Fi
Cheap Inn
Inn with Indoor Pool
Guest Reviews
Pousada das Estrelas Atibaia boasts a location that guests consistently praise for its accessibility and tranquility. Nestled in a quiet, residential area, it offers a peaceful escape from the hustle and bustle while still being conveniently close to the city center and various tourist attractions. Guests appreciate the inn's proximity to key venues and events, such as weddings and the Flowers and Strawberries event, along with easy access to good restaurants. The property provides a calm environment that allows for relaxation and family time, complemented by a beautiful view.
Visitors highlight the inn's internal parking as a convenient feature, accommodating those with vehicles. Besides its strategic position, Pousada das Estrelas offers welcoming accommodations, equipped with amenities such as air conditioning and TV with Wi-Fi, enhancing the stay for families and individual travelers alike. With a helpful and attentive staff, the inn ensures a pleasant experience while providing great value for money. The combination of a strategic location, cozy facilities, and reliable service makes it an attractive choice for those visiting Atibaia.
At Pousada das Estrelas Atibaia, breakfast invites mixed reactions from guests. While some commend the breakfast for being tasty and fresh with a variety of items, others find the offerings lacking in diversity and quality. Fresh bread and cold cuts are acknowledged, yet some guests are met with few options, especially in terms of fruits and juices. Some find the additional charge reasonable given the service, while others deem it expensive relative to the standard offered. The coffee's quality varies, with some enjoying it, and others finding it cold and bitter. Replenishments are sometimes sluggish, leading to essential items running out, such as eggs and fruits, with the service facing challenges in addressing this promptly. Guests note that the breakfast is not included in the daily rate, requiring prepayment and reservations, which can be a setback when expectations aren’t met due to lack of replenishment. Overall, while some appreciate the breakfast experience, others suggest improvements in variety, the inclusion in the stay’s price, and better management of service and stock.
Pousada das Estrelas Atibaia offers a range of room experiences, some of which have been highlighted positively in guest reviews. Many appreciated the spaciousness of the rooms, which are often described as large and comfortable, providing good bedding and shower facilities. Cleanliness has been noted as a strong point, with several guests acknowledging the rooms as clean and well-maintained. Additionally, the tranquil atmosphere and air conditioning led to positive remarks when functioning correctly.
However, there are consistent mentions of certain drawbacks related to room maintenance. Some guests noted issues such as old furniture, malfunctioning air conditioning units, unpleasant odors from bathroom plumbing, and a lack of proper fixtures. Bed and bath linens were occasionally highlighted as needing more care, with reports of stains and tears. Structural issues, such as broken mattress springs and linens, also affected the comfort for some visitors.
While the provision of helpful staff was appreciated, contributing to an overall welcoming environment, challenges in resolving room issues were noted, particularly surrounding cleanliness and maintenance requests. The inn provides a robust sense of spaciousness and service, but there are certain areas that could benefit from thorough renovation and increased attention to detail.
The beds at Pousada das Estrelas Atibaia receive mixed feedback from guests. On the positive side, some guests found the mattresses and pillows to be comfortable, ensuring a good night's sleep. The beds are described as excellent by a few reviewers, and some have praised the good quality of the mattress and blankets. However, several guests have expressed dissatisfaction with various aspects of the beds. Issues include mattresses that are too soft or sinking in the middle, which sometimes result in discomfort or back pain. Additionally, there are mentions of worn and torn bed linens, along with pillows that lack support. Overall, while some guests were satisfied with the comfort of the beds, others felt improvements were necessary.
Nestled in the scenic locale of Atibaia, Pousada das Estrelas emerges as a mixed bag when it comes to cleanliness and organizational standards. Many guests note the inn’s commendable areas where cleanliness shines. The rooms are often described as clean, with some even mentioning the rooms as both clean and spacious, making for an inviting stay. The inn boasts a clean and fragrant environment, exuding a pleasantly airy atmosphere. In particular, the cleanliness of the towels and other areas has garnered praise for being well-organized and properly maintained. The inn itself is appreciated for its simplicity and cleanliness, offering great value for those seeking accommodations in the city center.
However, not all feedback is glowing. There have been multiple concerns regarding the state of cleanliness in certain areas, especially bathrooms reported with odors attributed to sewage issues. Some guests highlighted areas in need of maintenance, including minor leaks and pool cleanliness, advising a more attentive management approach. Additionally, the breakfast options seem to fall short of expectations for some visitors, both in terms of variety and presentation, impacting the overall experience.
Despite the criticisms, the positive aspects of cleanliness and overall atmosphere of the Pousada das Estrelas provide an adequate escape for travelers looking for simplicity coupled with value. While enhancements in certain areas could significantly elevate the experience, the inn's solid foundation of cleanliness and cleanliness-centered organization satisfies many of its guests.
The staff at Pousada das Estrelas Atibaia consistently receive high praise for their attentiveness and cordial nature, contributing to the establishment's strong reputation for hospitality. Many guests highlight the friendly, polite, and helpful demeanor of the team, with special mentions for their willingness to go above and beyond to assist visitors. The night attendant, in particular, has been recognized for her efforts to address issues promptly, while Mari is noted as a truly special team member. Despite a couple of isolated incidents of less-than-friendly service at reception, the positive interactions prevail, reflecting a generally warm and welcoming environment. The staff's responsiveness and dedication enhance the overall guest experience, making a stay pleasant and worthwhile.
Guests at Pousada das Estrelas Atibaia have reported mixed experiences with the hotel's Wi-Fi service. On the positive side, some visitors found the internet connection to be excellent, noting that the Wi-Fi worked seamlessly and was especially effective for general browsing and streaming on TV. This suggests that, at times, the service can meet the needs of travelers who require reliable internet access for leisure activities. However, there are significant challenges associated with the hotel's Wi-Fi, with several guests highlighting issues such as a weak signal that struggles to maintain a stable connection, leading to frequent disconnections. These shortcomings can be particularly frustrating for those who rely on a consistent internet connection for work or academic purposes. Overall, while Pousada das Estrelas Atibaia provides a good internet experience for some, potential guests who heavily depend on the Wi-Fi may need to consider these recurring issues.
Pousada das Estrelas Atibaia offers a range of swimming options that generally receive positive feedback from guests. The outdoor pool is often highlighted for its pleasant and spacious setting, making it a popular choice for families looking for leisure and relaxation. Guests appreciate the nice pool and the space available for children to play. The inn features both a natural water pool and a heated pool, providing options for different preferences.
However, the indoor pool has received some criticism, with comments noting issues related to cleanliness, temperature, and maintenance. Guests noted that the heated indoor pool could be warmer and mentioned problems such as broken tiles and unpleasant odors. Despite these concerns, the leisure area is well-appreciated for its ample space and variety of activities, including a game room. In summary, the outdoor facilities and overall leisure space are well-regarded, although improvements could be made regarding the indoor pool's condition and temperature.
Pousada das Estrelas Atibaia offers convenient and accessible parking options for its guests. The parking area is situated next to the inn, allowing for easy vehicle access through a nearby gate. Once parked, guests can easily return to the inn via a pedestrian passage. The parking is enclosed, providing security and peace of mind. Additionally, the parking is complimentary, which adds to the overall value of the stay. While the majority of feedback is positive regarding the parking, there is a suggestion that there might be room for improvements to enhance the parking experience further. Overall, the parking facilities at Pousada das Estrelas are considered a positive aspect of the guest experience.
Pousada das Estrelas Atibaia offers a welcoming atmosphere for travelers with pets, making it an ideal destination for those wishing to enjoy a getaway with their furry companions. The hotel provides a thoughtful pet kit, including bowls, toys, and disposable diapers to ensure the comfort and convenience of their four-legged guests. The café's location is particularly appreciated by guests with pets, as it allows them a space to relax together. The accommodations include pet-friendly rooms, and dogs are even allowed in the pool area, providing additional freedom for pet owners. While there is an extra fee for pets, the overall pet-friendly environment and services make it an attractive option for animal lovers looking for a comfortable and enjoyable stay.
Location Show Map
Location
Visitors highlight the inn's internal parking as a convenient feature, accommodating those with vehicles. Besides its strategic position, Pousada das Estrelas offers welcoming accommodations, equipped with amenities such as air conditioning and TV with Wi-Fi, enhancing the stay for families and individual travelers alike. With a helpful and attentive staff, the inn ensures a pleasant experience while providing great value for money. The combination of a strategic location, cozy facilities, and reliable service makes it an attractive choice for those visiting Atibaia.
Breakfast
Rooms
However, there are consistent mentions of certain drawbacks related to room maintenance. Some guests noted issues such as old furniture, malfunctioning air conditioning units, unpleasant odors from bathroom plumbing, and a lack of proper fixtures. Bed and bath linens were occasionally highlighted as needing more care, with reports of stains and tears. Structural issues, such as broken mattress springs and linens, also affected the comfort for some visitors.
While the provision of helpful staff was appreciated, contributing to an overall welcoming environment, challenges in resolving room issues were noted, particularly surrounding cleanliness and maintenance requests. The inn provides a robust sense of spaciousness and service, but there are certain areas that could benefit from thorough renovation and increased attention to detail.
Beds
Cleanliness
However, not all feedback is glowing. There have been multiple concerns regarding the state of cleanliness in certain areas, especially bathrooms reported with odors attributed to sewage issues. Some guests highlighted areas in need of maintenance, including minor leaks and pool cleanliness, advising a more attentive management approach. Additionally, the breakfast options seem to fall short of expectations for some visitors, both in terms of variety and presentation, impacting the overall experience.
Despite the criticisms, the positive aspects of cleanliness and overall atmosphere of the Pousada das Estrelas provide an adequate escape for travelers looking for simplicity coupled with value. While enhancements in certain areas could significantly elevate the experience, the inn's solid foundation of cleanliness and cleanliness-centered organization satisfies many of its guests.
Staff
Wi-Fi
Pool
However, the indoor pool has received some criticism, with comments noting issues related to cleanliness, temperature, and maintenance. Guests noted that the heated indoor pool could be warmer and mentioned problems such as broken tiles and unpleasant odors. Despite these concerns, the leisure area is well-appreciated for its ample space and variety of activities, including a game room. In summary, the outdoor facilities and overall leisure space are well-regarded, although improvements could be made regarding the indoor pool's condition and temperature.
Parking
Dog Friendly
Yes, Pousada das Estrelas Atibaia has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Pousada das Estrelas Atibaia.
Yes, Pousada das Estrelas Atibaia welcomes dogs.
Yes, parking facilities are available at Pousada das Estrelas Atibaia.
No, Pousada das Estrelas Atibaia doesn't have a gym.
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