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Summary of reviewsAnastazia Luxury Suites & Spa is a great choice for travelers looking for a peaceful escape from the hustle and bustle of Athens center. The hotel is situated in a beautiful, affluent and quiet neighborhood with lush greenery, offering a fantastic location with plenty of food options and shops within walking distance. The staff is friendly and helpful and the suites themselves are comfortable and luxurious. While there were mixed reviews about the breakfast, the hotel's cleanliness consistently received high praise. The staff was described as friendly, helpful, accommodating and amazing with some going above and beyond to make guests' stays enjoyable. The pool is a nice addition, but access comes with an extra charge and it can get crowded with kids. However, the beds are comfortable, making for a good night's sleep. Overall, Anastazia Luxury Suites & Spa is a great choice for those looking for a quiet retreat with a high level of cleanliness and excellent service. Show more
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Hotel Taking Steps Towards Sustainability
Anastazia Luxury Suites & Spa sets the bar high when it comes to eco-friendly policies and practices in hospitality. The property proudly holds several prestigious certifications, including the Green Key, Ecolabel (Eco Flower) from the EU, and ISO 14001 for Environmental Management Systems. These recognitions are not just badges of honor, they are the commitment the hotel makes to provide luxurious experiences while preserving the environment.
The hotel harnesses renewable energy sources such as solar radiation and hydro energy, setting a remarkable example of environmental stewardship. An environmental policy statement underpins every operational aspect, guiding the practices that reduce their environmental footprint. Non-toxic cleaning products are standard, ensuring that cleanliness doesn't compromise the ecosystem. In an effort to foster eco-friendly exploration, bicycles are provided to guests for local transportation. Rooms feature signs encouraging guests to participate in conserving resources, with towels replaced only upon request. Thus, Anastazia Luxury Suites & Spa ensures an opulent yet sustainable stay.
Certifications:
Green Key (greenkey.global)
Ecolabel or Eco Flower (EU)
ISO 14001 Environmental management systems
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
Hydro
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
Use of non-toxic cleaning products
Bicycles provided to guests
Signs in the rooms informing guests that towels will only be changed upon request
Answers last updated by Anastazia Luxury Suites & Spa
Hotel with Spa
The hotel guests can relax at the sauna area or pamper themselves with a massage treatment. Enjoy a workout at the hotel's gym and rest your body and your soul by choosing among the various massage treatments offered at the spa.
Spa facilities:
Private massage and treatment room(s)
Sauna(s)
Fitness area
Spa services:
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Detox massage
Sports massage
Signature massage
Reflexology
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Anastazia Luxury Suites & Spa
Hotel with Swimming Pool
A visit to Anastazia Luxury Suites & Spa isn't complete without a dip in the captivating swimming pool. Between the beginning of June and the start of October, the pool serves as a serene haven for guests from 11:00 am to 7:00 pm. Dive into the cool waters for a calming escape or find comfort in the plush poolside lounge chairs, absorbing the peaceful atmosphere that surrounds you.
Select rooms at the resort offer direct access to the pool, making it an effortlessly accessible leisure amenity. Imagine taking a few steps from the comfort of your room to plunge into the refreshing waters. Please be aware that a fee is applied for pool usage.
Heated Pool Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
Separate shallow children's pool
In the pool there is also:
an area designated for children
When is the pool open?From May to September
Opening hours:11:00 - 19:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Blow-up pool toys
Around the pool, there are also available:
Showers
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
UV system
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Anastazia Luxury Suites & Spa
Features luxury suites with spa facilities, suggesting that some suites may include jacuzzi or hot tub amenities. The combination of luxury and spa services enhances the in-room experience.
Hotel where Extra Health & Safety Measures Have Been Taken
The spa component suggests a focus on hygiene and cleanliness, which likely extends to overall health and safety protocols throughout the hotel.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
ISO 14001:2015
World Health Organization (WHO) guidelines
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Answers last updated by Anastazia Luxury Suites & Spa
This hotel features a heated swimming pool located in its garden area, offering a pleasant outdoor swimming experience. The pool is part of the hotel's spa facilities, which also include a jacuzzi and sauna.
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms
Triple rooms
Quad rooms
Please suggest which room type a family with one child should choose and where the child will sleep: Family Suite, extra bed.
Please suggest which room type a family with two children should choose and where the children will sleep: Family Suite, extra bed, cough.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Baby cots are provided for free.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Junior Suite, baby cots are provided for free.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Junior Suite, baby cots are provided for free.
Baby cot details:Max age: 3 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Answers last updated by Anastazia Luxury Suites & Spa
Suite with Garden ViewSuperbly furnished, each in a different theme and style.
Please note that the spa bath can only be used as a bath tub.
Executive Double or Twin RoomThis room has been individually designed.
Family Room with Garden ViewWooden floors and a flat-screen TV are featured in this large and comfortably furnished family room.
Deluxe Suite with Spa BathThis elegantly decorated suite features a balcony, soundproofing and tile/marble floor.
Superior Twin Room with Garden ViewRooms are 25 square meters. Please note that this room is equipped with coco mat furniture & linen
Please note that this room offers pool use.
Suite with pool accessRooms are 39 square metres.
Please note that this room offers pool use.
About Anastazia Luxury Suites & Spa
License: 1028395
Guest Reviews
7.6
Good
Location
Anastazia Luxury Suites & Spa is situated in a beautiful, affluent and quiet neighborhood with lush greenery, offering a peaceful escape from the hustle and bustle of Athens center. Despite being a little further away, there are still plenty of food options and shops within walking distance and the hotel offers private parking for added convenience. Guests rave about the fantastic location with some saying they forget they're in Athens altogether. The value for money is great, especially for those who want to stay outside the city and it's perfect for those doing business in the Kifissia area. The staff is friendly and helpful and there are great restaurants and supermarkets nearby. For those who do want to explore the city, it's easy to take a bus to Kifissia and then the metro to Athens or the airport. The suites themselves are comfortable and luxurious with some featuring a relaxing hydro-massage bathtub. Overall, Anastazia Luxury Suites & Spa boasts a stunning location that offers the perfect combination of peace and convenience for any traveler.
Breakfast
Guests had varying experiences with the breakfast at Anastazia Luxury Suites & Spa. Some found the meals tasty and good value for money with quite a variety and a good selection. Others were disappointed that they had to pay extra for breakfast and some found the quality to be lacking with cold eggs, uncooked bread and limited options. However, some guests were satisfied with the breakfast, calling it nice and satisfactory. Overall, there were mixed reviews about the breakfast at the hotel.
Rooms
The rooms at Anastazia Luxury Suites & Spa offer a mix of comfort and luxury. While some guests found the rooms to be spacious and beautifully appointed, others noted that they were a bit outdated and smaller than expected. However, the consensus among the reviews is that the rooms are very clean and cozy with comfortable beds. Some guests had issues with noise or lack of space to store belongings, while others were disappointed with specific features of their room, such as non-functioning jacuzzi or torn sheets. Overall, the hotel provides a quiet retreat with a nice pool (for an extra fee), but some may suggest the rooms could use some improvement in terms of maintenance and amenities.
Beds
The beds at Anastazia Luxury Suites & Spa definitely make for a good night's sleep. Multiple guests have raved about the comfort of the beds with some describing them as "ridiculously comfortable." The hotel seems to pride itself on cleanliness, as many guests have noted the clean rooms and comfortable beds. However, there have been a few reviews mentioning the need for new mattresses - one stating that the double bed needs a change. Despite these few negative comments, the majority of guests have had positive experiences with the beds with some mentioning how warm and cozy they were with heating. Overall, it seems like Anastazia Luxury Suites & Spa is a great choice for a comfortable sleep.
Cleanliness
Guest reviews of Anastazia Luxury Suites & Spa consistently praise the hotel's cleanliness with many reviewers noting that their rooms were spotless and well-maintained. COVID measures were in place to ensure a safe and hygienic environment. Guests appreciated the spacious balconies and quick Wi-Fi and some mentioned particularly comfortable beds. The staff were described as friendly and efficient with check-in and out taking only a few minutes. However, a few guests mentioned some issues with cleanliness, including slippery floors and dirty windows or toilet seats. Some reviewers also noted that daily room cleaning and bed linen changes were not provided. Overall, guests were impressed with the high level of cleanliness and maintenance at the hotel.
Staff
Guests raved about the staff at Anastazia Luxury Suites & Spa, describing them as friendly, helpful, accommodating and amazing. Multiple reviewers mentioned specific staff members, such as Agnes, as going above and beyond to make their stay enjoyable. Most found the personnel to be polite and knowledgeable, welcoming them with a smile. However, some guests reported negative experiences with the staff, such as rude behavior from the owner towards employees or poor service from certain receptionists. Overall, though, most guests praised the staff for their excellent service and hospitality.
Pool
Anastazia Luxury Suites & Spa offers a nice outdoor pool with a pool bar, making it a perfect addition for a summer business trip. However, guests have noted that access to the pool comes with an extra charge, ranging from €7 to €20 depending on the reviewer. Some guests have even refused to use the pool due to this policy. The pool area is not particularly large and can get crowded with kids, which may disturb those looking for a quiet environment. Despite these concerns, the pool itself is clean and comfortable with the added bonus of a hot tub in some of the suites. Communication with pool staff may be a challenge for non-Greek speakers. Overall, while the pool at Anastazia Luxury Suites & Spa may come with an extra fee, it can still be a worthwhile addition to your stay.
Yes, Anastazia Luxury Suites & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Anastazia Luxury Suites & Spa. For more information, read the answers to the Spa questionnaire
No, Anastazia Luxury Suites & Spa doesn't allow dogs.
Yes, parking facilities are available at Anastazia Luxury Suites & Spa.
Yes, Anastazia Luxury Suites & Spa has a gym. For more information, read the answers to the Gym questionnaire