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Summary of reviewsRakuten STAY Atami is a standout destination for travelers seeking a blend of relaxation, visual delight, and cultural enrichment. Nestled in a picturesque location near the beach and local attractions, guests benefit from convenient access and breathtaking ocean views that enhance their stay, especially during fireworks festivals that can be enjoyed from their balconies. The hotel's prime setting, complemented by clean and spacious rooms, ensures a comfortable experience for families and couples alike.
Guests appreciate the modern and well-equipped facilities, which include spacious rooms with ocean views, a large public bath, and complimentary drink services, all contributing to a serene retreat. The cleanliness of the premises is consistently praised, with meticulous attention to hygiene evident across all areas, including the onsen and sauna. Families find the rooms particularly accommodating, with thoughtful amenities that cater to both adults and children, such as bunk beds, microwaves, and large balconies showcasing stunning sea vistas.
While breakfast offerings may not suit every taste, the seafood-donburi provides an authentic culinary experience for those willing to try local flavors. Guests enjoy the unique dining experience and the complimentary snacks and drinks that accompany their stay. Although the remote check-in process and minimal staff presence pose challenges for some, the overall warmth and attentiveness of the personnel during interactions add to the hospitality experience.
Overall, Rakuten STAY Atami delivers a memorable getaway marked by scenic beauty, modern comfort, and a touch of local culture, making it an excellent choice for those seeking a romantic escape or a family-friendly retreat. Show more
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi to its guests.
3-Star Hotel
This hotel is located a 9-minute walk from Atami Sun Beach. It provides accommodations with access to a hot spring bath and public bath. The rooms, hotel, and baths are clean and well-maintained. The rooms are well appointed and comfortable.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Small Hotel
Room Types
2 Double Beds Room, No-pets allowed, 1off-site parking lotThe spacious double room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a shower. The unit has 2 beds.
Triple Room, No-pets allowed, 1off-site parking lotThe spacious triple room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom featuring a shower. The unit offers 3 beds.
Family Room, No-pets allowed, 1off-site parking lotThe spacious family room provides air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom featuring a bath. The unit offers 2 beds.
Family Room, Dog friendly, 1off-site parking lotThe spacious family room offers air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a bath. The unit has 2 beds.
Twin Room, Dog friendly, 1off-site parking lotThe spacious twin room features air conditioning, executive lounge access, a terrace with sea views as well as a shared bathroom boasting a bath. The unit has 2 beds.
Suite Room(91) No-pets allowed, 1off-site parking lotThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The unit features air conditioning, sea views, a terrace and wine/champagne is featured for guests. The unit offers 4 beds.
Suite Room(92) No-pets allowed, 1off-site parking lotThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.
Hollywood Twin Room, No-pets allowed, 1off-site parkingThe spacious twin room offers air conditioning, executive lounge access, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Suite Room(93) No-pets allowed, 1off-site parking lotThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The unit features air conditioning, sea views, a terrace and wine/champagne is provided for guests. The unit offers 2 beds.
Bunkbed+Single Bed Room, No-pets Allowed, No Parking LotThe spacious triple room provides air conditioning, executive lounge access, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
About Rakuten STAY Atami
License: 21233
Guest Reviews
Location
Rakuten STAY Atami enjoys a desirable location that caters to both leisure seekers and adventurous travelers. It is nestled in a picturesque area that offers proximity to the beach and convenient access to local shops and restaurants. The hotel's advantageous placement between the beach and the port affords guests the opportunity to enjoy a scenic stroll to nearby attractions like Atami Ginza Street and San Beach. Moreover, the waterfront park directly across from the hotel provides a serene environment for relaxation.
Guests can indulge in breathtaking ocean views from their rooms, making the stay truly satisfying and idyllic, especially during the fireworks festivals where guests can relish romantic displays right from their balconies. The neighborhood, while slightly removed from Atami Station, is safe and provides convenient access to a range of tourist sights. The local bus service, with a stop right in front of the hotel, offers a convenient link to Atami Station for those who prefer not to walk the distance.
The spacious rooms are noted for their cleanliness and excellent sea views, contributing significantly to the overall pleasant experience. Furthermore, the presence of a nearby convenience store and numerous authentic Atami dining options within walking distance enhance the practicality of the hotel's location. The combination of new and well-equipped facilities further complements the geographical benefits, making Rakuten STAY Atami a delightful choice for travelers seeking a blend of accessibility, comfort, and scenic beauty.
Breakfast
Rakuten STAY Atami offers a breakfast experience that might be considered unique and delightful for seafood lovers. Guests are treated to a fresh and tasty sashimi bowl featuring raw fish served over rice, often paired with instant ramen soup. While some find this seafood-centric breakfast refreshing and delicious, others feel it might be a bit heavy for the morning. The breakfast must be ordered in advance, and it is typically stored in the fridge the day prior to being consumed. There are free drinks and snacks available, providing an unexpected perk for many guests. Those who prefer a more varied breakfast might find the consistent menu repetitive, and there are comments that suggest a desire for a rotating breakfast offering. For those not staying on a breakfast-inclusive plan, there are plenty of nearby restaurants to explore. Overall, while the breakfast might not cater to every palate, it offers a taste of local flavors for those willing to try.
Rooms
Rakuten STAY Atami offers a remarkably inviting experience, as evidenced by numerous guest reviews highlighting the hotel's spacious and impeccably clean rooms. Many visitors have noted that the accommodations surpassed their expectations, whether in terms of size, comfort, or aesthetics. With ample room to relax, guests enjoy the thoughtful and practical space design that accommodates families and groups comfortably, ensuring a pleasant stay.
The spectacular ocean views from the rooms and balconies are another standout feature, providing guests the rare opportunity to enjoy fireworks displays from the comfort of their rooms. This prime location facing the sea adds a beautiful natural element to the stay, making the environment even more serene and appealing.
The hotel impresses with its modern facilities, including well-equipped rooms with excellent amenities, often described as stylish and simple yet highly functional. Additionally, guests appreciate the large public bath, which adds a touch of luxury to their visit. The on-site bar and complimentary drink services further enhance the overall guest experience, highlighting the hotel's commitment to comfort.
In summary, Rakuten STAY Atami is a haven of cleanliness and comfort, amplified by breathtaking views and well-considered facilities. It stands out as an excellent choice for travelers seeking both relaxation and visual delight in a serene setting.
Beds
Rakuten STAY Atami receives high praise for its beds, which are consistently described as comfortable across numerous guest reviews. Visitors highlight the spaciousness and tranquility of the rooms, making them ideal for a relaxing stay. The hotel's family rooms are noted for their suitability for family travel, combining comfort with ample space. Guests staying in rooms with ocean views enjoy clean, pleasant environments. While the modern amenities and cozy atmosphere enhance the overall experience, some guests express a desire for additional pillows. The balconies are a favored feature, providing a spacious setting for enjoying the view and having breakfast. However, there is a minor issue with the anti-slip parts on the bed's ladder, which may require attention. Overall, the accommodation provides a modern and comfortable experience, particularly appreciated by families and individuals seeking a quiet getaway.
Cleanliness
Rakuten STAY Atami emerges as a beacon of cleanliness and comfort, surpassing expectations with its immaculate facilities. From well-maintained baths to the spotless guest rooms, the hotel demonstrates a meticulous commitment to hygiene. Guests have praised the hotel’s new and well-equipped facilities, contributing to a stay defined by modern convenience and style. The onsen and sauna further enhance the property's appeal, providing a clean and serene escape for relaxation.
Rooms are noted for their spaciousness, accompanied by thoughtful amenities such as a small kitchen, which blend comfort with functionality. The simple yet elegant design of interiors, coupled with beautiful ocean views and refreshing outdoor spaces, adds to the allure. Visitors particularly appreciate the seamless and automated services, including easy room access, which enhances their overall experience. The inclusion of free snacks and drinks provides a delightful welcome treat.
Overall, Rakuten STAY Atami impresses with its sparkling cleanliness and well-considered design, making it a choice destination for those seeking a comfortable and picturesque retreat.
Staff
At Rakuten STAY Atami, guest interactions with the staff reveal a blend of warmth and challenges. While the personnel present, notably those involved in dining and drink service, are consistently described as kind and attentive, guests report a lack of direct interaction due to the hotel's remote operations managed through an iPad. This digital-first approach, which includes video calls for check-in, appears to have contributed to some confusion and delays for visitors accustomed to traditional front-desk services.
Noteworthy is the hospitality during the complimentary drink service, an experience that guests find enjoyable, thanks in part to the cheerful and helpful staff. However, the language barrier, particularly with staff not fluent in Japanese, has posed communication challenges for some, leading to repeated inquiries and a reliance on customer service for problem resolution.
The absence of staff in crucial areas such as the front desk or hallways has left some guests feeling uneasy, particularly when it comes to logistical concerns like luggage storage or clarifications on check-in procedures. Despite these hurdles, the positive disposition of the foreign staff stands out, highlighting a team that, while not omnipresent, is perceived as providing good service when available. However, a more seamless interaction process and improved face-to-face communication could enhance the overall guest experience.
Family
Rakuten STAY Atami offers a delightful experience for families, with spacious and comfortable family rooms that cater to both adults and children. The rooms are thoughtfully designed with features like bunk beds, which children find particularly enjoyable. Guests have praised the large terraces or balconies, which provide serene views of the sea and a perfect vantage point for the Atami Fireworks Festival. The atmosphere is both quiet and relaxing, enhancing the overall experience. Families appreciate the in-room amenities, such as the microwave and comfortable seating arrangements, which are ideal for family meals or a fun game night.
Beyond the rooms, the hotel offers an array of amenities that contribute to a satisfying stay. There are thoughtful touches like snacks at the entrance and ice cream available in the large public bath, ensuring both adults and children are well catered to. The public bath stands out with its pleasing ambiance and high-quality shower facilities. Additionally, complimentary offerings such as drinks for adults and sweet treats for kids further enhance the hospitality. Overall, Rakuten STAY Atami provides a relaxing and enjoyable environment for families, making it a memorable getaway.
3 Star
Rakuten STAY Atami offers a delightful taste of local culture through its breakfast offerings, including a delicious seafood donburi typical of Atami's culinary scene. Although some guests anticipated a buffet, the quality of the dishes left a positive impression. The hotel enhances its stay with the availability of a hot spring and complimentary drinks, allowing guests to unwind in comfort. The facilities are well-maintained and provide good value for the price, featuring a clean and simple design that many appreciate. Despite the enjoyable aspects of the stay, guests noted that the rating might not fully reflect their expectations, primarily due to challenges with the check-in and check-out processes. The existing system is complicated and time-consuming, with suggestions for improvements that might streamline the experience in the future. Additionally, the absence of a sauna in the women's bath was highlighted as an area for potential enhancement. Overall, while there are some logistical hurdles, Rakuten STAY Atami delivers a solid and enjoyable experience in terms of its accommodations and unique local breakfast options.
Romantic
Rakuten STAY Atami offers a genuinely romantic escape, with its breathtaking sea views from the spacious balconies and rooms designed for comfort and elegance. The minimalist style of the rooms, paired with the serene ocean backdrop, creates a perfect retreat for relaxation. Guests rave about the opportunity to enjoy mesmerizing fireworks from the comfort of their rooms, especially during the nearby festival, which adds to the intimate and romantic ambiance. The rooftop offers a setting that amplifies the romance under the vast sky. An all-you-can-drink alcohol option enhances the experience for those who enjoy leisurely indulgence. Ideal for couples and small groups alike, Rakuten STAY Atami provides a romantic setting with its spectacular ocean views and memorable experiences like sunrise over the sea.
No, Rakuten STAY Atami doesn't have any pool.
No, a spa isn't available at Rakuten STAY Atami.
No, Rakuten STAY Atami doesn't allow dogs.
No, parking facilities aren't available at Rakuten STAY Atami.