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Summary of reviewsSBS Hotel & Spa is widely appreciated for its tranquil and convenient location, situated in a quiet and safe neighborhood yet close to shopping malls, restaurants, supermarkets and wineries. Guests find the setting ideal for both relaxation and easy access to various activities, especially those with their own transportation, as it ensures quick access to key destinations.
Breakfast at SBS Hotel & Spa generally receives favorable reviews, praised for its variety, abundance and quality. Although some guests suggest improvements in variety and start time, the majority find the breakfast experience satisfactory and complementing their stay.
The rooms at SBS Hotel & Spa are often celebrated for their cleanliness, spaciousness and comfort. Guests consistently commend the large, well-maintained rooms, good shower facilities and the presence of spacious bathrooms. Though minor issues such as a damp smell in some rooms and sheets that are too small exist, overall satisfaction with the rooms remains high.
Cleanliness across the hotel is a standout feature with rooms and common areas frequently labeled as spotless and well-kept. Reliable Wi-Fi and good-sized televisions add to the overall positive experience. Some concerns about outdated facilities have been noted, but they are outweighed by the hotel's commitment to maintaining a clean environment.
The staff at SBS Hotel & Spa receive glowing accolades for their friendly and attentive service. Guests describe the team as very friendly, helpful and patient with specific mentions of staff members who go above and beyond to ensure a pleasant stay. This warm and professional service significantly enhances the hotel's appeal.
The pool area is another highlight, valued for its cleanliness, good size and comfort. Guests appreciate the well-maintained facilities, despite some noting concerns about cold water and an occasionally emptying pump. Nonetheless, the pool area remains a favorite.
Parking availability is a mixed bag. While the hotel's on-site parking facility is a convenient feature, its limited capacity and occasionally disorganized state can pose challenges for guests. Despite these drawbacks, the existence of dedicated parking is still seen as a benefit for those traveling by car.
Beds at SBS Hotel & Spa are mostly praised for their comfort and spaciousness, contributing to a restful stay. Minor criticisms about mattress and pillow firmness do arise, but the general perception of the bed experience remains positive, especially when combined with the overall comfort and cleanliness of the accommodations.
In summary, SBS Hotel & Spa enjoys high marks for its convenient location, clean and spacious rooms, excellent staff service and quality breakfast with minor room and facility issues that, while present, do not significantly detract from the overall positive guest experience. Show more
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Categories
Hotel with Spa
This hotel is known for its state-of-the-art spa, offering a range of indulgent treatments and therapies. The spa's serene atmosphere and professional staff will leave you feeling refreshed and revitalized.
4-Star Hotel
SBS Hotel & Spa offers a relaxing experience with its on-site spa facilities and comfortable accommodations. The inclusion of spa services makes it a great option for those seeking relaxation and wellness during their stay.
Hotel with Outdoor Pool
The hotel offers an outdoor pool. It is known for its spa facilities, providing guests with a relaxing and rejuvenating experience.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Room Types
Single RoomAir-conditioned room with French décor, a satellite TV and private bathroom. It offers free WiFi access, a minibar, a telephone.
Double or Twin RoomThis spacious and bright room is fitted with a work desk, air conditioning, free WiFi access, a minibar and a telephone. It includes a cable TV, a spring-box bed and a private bathroom with a hairdryer.
Triple RoomAn air-conditioned triple room with a safe, a minibar and a work desk. It includes free WiFi access, a cable TV and a private bathroom with a hairdryer.
Quadruple RoomThis unit features 2 interconnected rooms with a cable TV, a safe, free WiFi access, a coffee machine and air conditioning. It includes heating and views of the pool.
Studio with BalconyThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a minibar and a patio. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
The SBS Hotel & Spa boasts an excellent location that garners frequent praise from guests. Nestled in a quiet and safe area, the hotel provides a peaceful retreat ideal for rest and relaxation. Its proximity to shopping malls, restaurants, supermarkets and wineries makes it convenient for various activities, whether one is visiting for leisure or business.
Guests often appreciate the family-friendly atmosphere and the attentive and friendly staff. The location, though residential and tucked away in a pleasant neighborhood, is still close to everything necessary for a comfortable stay. For those traveling by car, the hotel offers easy access to key destinations within a few minutes' drive. Nearby amenities, including a 24-hour mini market and a supermarket, add to the convenience and appeal of staying at SBS Hotel & Spa.
While the location might not be ideal for guests relying on public transportation due to its distance from the bus station, those with a vehicle or specific local needs find it suitable. The hotel’s strategic and tranquil setting enhances the overall experience, making it a favored choice for visitors seeking value for money in a serene and accessible environment.
Breakfast
At SBS Hotel & Spa, guests have mixed opinions about the breakfast offerings, but positive remarks frequently highlight the experience. Many guests describe the breakfast as excellent, very good and plentiful with a notable variety of tasty options. Phrases such as good breakfast selection and excellent and varied are common, suggesting that there is a wide array of choices available, appealing to different tastes.
Several guests indicate that the breakfast is complete and delicious, emphasizing the abundance and quality of the food. Terms like good service and tranquility associated with breakfast service also reflect satisfaction with the overall morning experience. The varied and abundant breakfast is often praised, combined with positive comments on location and overall hotel conditions, indicating a generally satisfactory visit for many guests.
However, there are noticeable critiques. Some guests express that breakfast lacks variety, mentioning that it could be more varied or describe it as very basic with few options. Others find breakfast starts too late, at 7:30 AM, which might be inconvenient for early risers. A few reviewers found the breakfast disappointing or very poor, but these views are outliers compared to the more favorable opinions.
In summary, while there is some room for improvement in variety and timing, the general consensus reveals that SBS Hotel & Spa offers a good, satisfying breakfast that complements the positive aspects of the guests' stays.
Rooms
SBS Hotel & Spa offers guests a consistently positive experience when it comes to their rooms. The rooms are frequently praised for being clean and spacious with many guests highlighting the comfort and cleanliness. The large bathrooms, well-maintained bedding and good shower facilities add to the overall comfort of the stay. Guests particularly appreciate the very large and spacious rooms, which are well-equipped and provide a comfortable environment.
Despite the predominantly positive reviews, a few areas for improvement are noted. Issues such as a damp smell in some rooms, flooding when the jacuzzi is emptied and sheets that are too small for the beds suggest there is room for upgrades. Additionally, some rooms lack windows, which can make them feel confined, although the presence of several common areas helps to mitigate this.
The comfortable beds are regularly mentioned, as well as the good breakfast selection. Overall, guests find the rooms to be very comfortable, clean and spacious, albeit with minor drawbacks that could be addressed to enhance the guest experience even further.
Beds
At SBS Hotel & Spa, the bed experience garners generally positive feedback from guests. Many guests highlight the comfort of the beds, often describing them as very comfortable or even super comfortable. A recurring praise is the spaciousness of the beds, contributing to an overall sense of relaxation and restfulness. Alongside the comfort of the beds, clean bed linen and towels also receive positive mentions, enhancing the appeal of the accommodation.
However, a few less favorable remarks note issues with the quality of the mattresses and pillows. Some guests found the mattresses to be very hard and the pillows either too hard or too thin, which could detract from the otherwise excellent sleep experience. Despite this, for the majority, the comfortable beds, combined with the added perks of adjustable shower temperatures and good breakfast selection, make for a satisfying stay.
Cleanliness
SBS Hotel & Spa consistently receives praise for its cleanliness. Guests frequently describe the rooms as very clean, comfortable and in good condition. The new rooms particularly stand out for their immaculate upkeep. Positive comments highlight the spotless accommodations, good-sized television and reliable Wi-Fi.
The attentive and friendly staff also contribute to an overall pleasant stay. Breakfast receives favorable mentions, reinforcing the hotel's commitment to guest satisfaction.
However, some reviews note areas for improvement. Certain facilities and rooms appear outdated and worn out. The bathroom's age and the refrigerator's cleanliness were points of concern for some guests. Despite these issues, many visitors still find the hotel clean and comfortable, appreciating the calm environment and good location.
Overall, while there are minor issues with maintenance and appearance, SBS Hotel & Spa impresses guests with its high standards of cleanliness and excellent customer service.
Staff
When it comes to the team at SBS Hotel & Spa, the reviews can't help but radiate positivity. Guests consistently praise the friendly and attentive nature of the staff. Words such as very friendly, helpful and patient frequently appear, painting a picture of a team that goes above and beyond to ensure a memorable stay. Visitors highlight the exceptional service provided by employees with particular mentions of Oliver and Bartolo for their exemplary dedication and Sandra for her outstanding attention.
The front desk staff, including receptionists, receive high marks for their kindness and efficiency, swiftly resolving any issues and making guests feel welcome from the moment they arrive. The term excellent arises repeatedly in descriptions of staff attention, underscoring a consistent standard of care and professionalism.
Guests express appreciation for the politeness and cordiality of the entire team, emphasizing how the staff's warmth and attentiveness contribute significantly to the hotel's appeal. The immense help extended by the staff, even beyond the standard scope of their duties, leaves a lasting impression on visitors. Overall, the caring and accommodating nature of the staff at SBS Hotel & Spa stands out as a key highlight, earning widespread acclaim from satisfied guests.
Pool
The pool at SBS Hotel & Spa has received a variety of commendations from guests. Described as nice, good-sized and very comfortable, it stands out as a key feature of the hotel. Many reviewers found the pool area appealing with several mentioning it as clean and well-maintained. Despite some comments about the water being very cold and concerns about a pump that emptied frequently, the overall sentiment remains positive. Guests particularly appreciated the atmosphere and convenience of the pool, noting it as a highlight alongside the grill area.
Parking
'The SBS Hotel & Spa offers the convenience of having its own parking, a valuable perk for guests. The parking facility is free and right within the same building, providing easy access for visitors. However, it is important to note that the parking area is quite limited, accommodating only about 4 to 5 cars. Due to the lack of space, guests may sometimes find it challenging to secure a spot, occasionally resulting in having to park their vehicles outside. Moreover, there have been mentions of the parking arrangement being somewhat poorly organized with some areas needing better cleaning and maintenance. Despite these limitations, the existence of a dedicated parking facility within the hotel still adds a layer of convenience for those traveling by car.'
Yes, SBS Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at SBS Hotel & Spa.
Yes, SBS Hotel & Spa welcomes dogs.
Yes, parking facilities are available at SBS Hotel & Spa.