Exe Astur Plaza
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Summary of reviewsExe Astur Plaza in Astorga stands out for its prime location at the heart of the city on Plaza Mayor, offering guests easy access to local amenities, restaurants, bars, shops and tourist spots. This convenience makes it particularly suitable for visitors on the Camino de Santiago. Despite its central location, the hotel ensures a peaceful stay with its effective soundproofing and is praised for its cleanliness and spacious rooms. The friendly and helpful staff contribute significantly to the overall positive experience.
The breakfast buffet receives high marks for its quality, variety and value, featuring items like hot food, fresh fruit and local specialties. Guests appreciate the early start of the service, accommodating early activities. However, a few felt it was pricey or noted issues with replenishment. Dinner at the hotel's restaurant is also commendable with well-prepared dishes and outstanding service, though some find the menu repetitive and the prices high. There are some mixed reviews regarding the café service and its early closing time.
The rooms at Exe Astur Plaza are spacious, well-appointed and described as clean and comfortable. The bathrooms, often featuring bathtubs and jacuzzis, are particularly well-received. Despite some mentions of outdated furniture and minor maintenance issues, the overall comfort and cleanliness of the rooms are highly appreciated. Beds are generally noted for their comfort, providing a good night's rest, especially valued by Camino travelers.
Guests consistently highlight the exceptional cleanliness of the hotel, noting spotless rooms and well-maintained public areas. This high standard of cleanliness contributes to a comfortable stay. The staff are frequently praised for their friendliness, attentiveness and professional service, enhancing the overall guest experience. The reception staff, capable of effective communication in multiple languages, receive special commendation.
The WiFi experience is mixed with some guests reporting a good connection while others experience significant issues. Parking options at the hotel are convenient and secure, although navigating the narrow streets can be challenging. The vibrant city center location provides easy access to nightlife, dining options and grocery stores, adding to the hotel's appeal.
Beds are widely described as very comfortable, contributing to a restful experience. The hotel’s three-star rating is often viewed as modest with many guests suggesting it offers amenities that exceed typical expectations for this classification, potentially deserving a higher rating.
Overall, Exe Astur Plaza delivers a highly satisfactory experience, bolstered by its prime location, cleanliness, comfortable accommodations, quality dining and exceptional staff service.
Categories
The breakfast buffet receives high marks for its quality, variety and value, featuring items like hot food, fresh fruit and local specialties. Guests appreciate the early start of the service, accommodating early activities. However, a few felt it was pricey or noted issues with replenishment. Dinner at the hotel's restaurant is also commendable with well-prepared dishes and outstanding service, though some find the menu repetitive and the prices high. There are some mixed reviews regarding the café service and its early closing time.
The rooms at Exe Astur Plaza are spacious, well-appointed and described as clean and comfortable. The bathrooms, often featuring bathtubs and jacuzzis, are particularly well-received. Despite some mentions of outdated furniture and minor maintenance issues, the overall comfort and cleanliness of the rooms are highly appreciated. Beds are generally noted for their comfort, providing a good night's rest, especially valued by Camino travelers.
Guests consistently highlight the exceptional cleanliness of the hotel, noting spotless rooms and well-maintained public areas. This high standard of cleanliness contributes to a comfortable stay. The staff are frequently praised for their friendliness, attentiveness and professional service, enhancing the overall guest experience. The reception staff, capable of effective communication in multiple languages, receive special commendation.
The WiFi experience is mixed with some guests reporting a good connection while others experience significant issues. Parking options at the hotel are convenient and secure, although navigating the narrow streets can be challenging. The vibrant city center location provides easy access to nightlife, dining options and grocery stores, adding to the hotel's appeal.
Beds are widely described as very comfortable, contributing to a restful experience. The hotel’s three-star rating is often viewed as modest with many guests suggesting it offers amenities that exceed typical expectations for this classification, potentially deserving a higher rating.
Overall, Exe Astur Plaza delivers a highly satisfactory experience, bolstered by its prime location, cleanliness, comfortable accommodations, quality dining and exceptional staff service.
Hotel with Parking
The hotel offers covered private parking for guests, available at an additional cost of 10€ per day.
EV charging stations
3-Star Hotel
Located in the heart of Astorga, a short walk from the City Hall. Offers comfortable, air-conditioned rooms with complimentary Wi-Fi and private bathrooms. Provides a convenient base for exploring the historic city.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
About Exe Astur Plaza
License: LE337
Guest Reviews
Location
Guests also appreciated the convenience of parking on-site, the soundproofed rooms despite the central location and the overall cleanliness and comfort of the hotel. The friendly and helpful staff further enhance the stay, consistently contributing to a positive experience. The hotel's location, combined with its clean and spacious rooms, makes it a desirable choice for both short visits and longer stays in Astorga.
Breakfast
The variety includes both hot and cold options with offerings like cheese, meat and fruit and occasionally extends to full English and continental styles. Fresh orange juice and plentiful options were common positives. The buffet is often detailed as satisfying and abundant, making it a perfect start to a busy day. Some reviews also mention that it accommodates dietary intolerances.
However, there are some criticisms. A few guests felt the breakfast was expensive or insufficient for its price. Instances of limited fruit, lack of hot options and insufficient replenishment were noted. Some reviewers were dissatisfied with certain logistical aspects, such as breakfast being served in a café next door and issues with food presentation due to cleanliness concerns.
Despite some drawbacks, the overall sentiment tends to be positive with many guests finding the breakfast a worthwhile and enjoyable part of their stay.
Dinner
The evening menu is well-regarded, consistently delivering well-prepared dishes, though some guests have pointed out that the menu tends to be repetitive, albeit of very high quality. The restaurant's prices, while deemed excessive by some, are viewed by others as reflecting the quality of the food and service provided.
However, there are mixed reviews regarding other aspects of the hotel’s dining options. Some guests were disappointed with the hotel cafe, describing it as unimpressive and noting that it closes early at 10 PM. Others mentioned unavailability of service on the terrace or in the bar at night and commented on unfriendly cafeteria service.
Despite these setbacks, the on-site restaurant remains one of the best-regarded in town, offering a refined dining experience that stands out in the local area. For those seeking alternative dining options, there are various cafes nearby serving good breakfasts and some guests have enjoyed cozy evening drinks and tapas at the nearby cerveceria, Terracota.
Rooms
The soundproofing in the rooms is notably effective, ensuring a peaceful stay despite the hotel's central location. Rooms are consistently noted for cleanliness with many guests highlighting the cozy and elegant furnishings. However, some reviews mention that certain features of the rooms, such as the furniture and appliances, appear outdated and there have been occasional reports of maintenance issues in the bathrooms.
Beds are generally comfortable, contributing to a good night's rest, though a few noted discrepancies between the actual room and the pictures advertised. Overall, the Exe Astur Plaza is lauded for its cleanliness, comfort and the convenience of its central location, making it an ideal base for exploring Astorga.
Beds
The rooms are spacious, which enhances the comfort of the large and accommodating beds. There are also specific remarks about the beds not being simply two twins pushed together but offering true large, often queen-size bedding options. A few negative remarks indicated that a minority of guests found the beds not to their liking, but overwhelmingly, the feedback highlights a highly satisfactory sleep experience.
Overall, the beds at Exe Astur Plaza seem to provide a restful experience, contributing significantly to a comfortable stay, especially noted by travelers on the Camino who value a good night's sleep.
Cleanliness
Many reviewers appreciate the perfect cleanliness throughout their stay, noting well-stocked toiletries and the consistent upkeep of the rooms. Despite some mentions of the rooms being a bit dated, the overall cleanliness was still rated very good. The prime location in the center of Astorga, combined with the hotel's cleanliness, makes it a preferred choice for many travelers.
A few reviews did point out areas needing improvement, such as occasional lapses in bathroom cleanliness or missed details during cleaning. However, the positive reviews overwhelmingly emphasize the hotel's exceptional standards of cleanliness, contributing to a comfortable and enjoyable stay.
Staff
The reception staff, in particular, receive high praise for their warm welcomes and professional demeanor. Whether it's a friendly receptionist like Jenny or the efficient services provided by Sarra and Carmen, guests feel well-cared for from the moment they check in. The team is noted not only for their friendliness but also for their ability to communicate effectively in multiple languages, including excellent English.
The attentiveness extends beyond just the front desk. The restaurant and cafeteria staff are also highlighted for their courteous and professional service, making meal times a delightful experience. Even in moments of inconvenience, such as technical issues or room reassignment, the staff’s quick and efficient responses are appreciated by guests who feel reassured and valued.
In sum, both the hospitality and professional competence of 'Exe Astur Plaza's' staff contribute to an overall positive guest experience, reinforcing the hotel's reputation as a welcoming and comfortable destination.
Wi-Fi
Parking
For cyclists, the hotel offers good bike storage facilities, ensuring bikes can be securely stored. Despite some minor inconveniences, such as the absence of an elevator from the parking lot to the hotel and the need to book parking in advance, the overall feedback highlights the availability and security of the parking options. While accessing the parking lot and navigating the narrow streets of the town might be challenging, the secure parking service provided at Exe Astur Plaza remains a strong positive note in guest reviews.
Nightlife
3 Star
No, Exe Astur Plaza doesn't have any pool.
No, a spa isn't available at Exe Astur Plaza.
No, Exe Astur Plaza doesn't allow dogs.
Yes, parking facilities are available at Exe Astur Plaza.
No, Exe Astur Plaza doesn't have a gym.
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