Absolute Hotel
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Summary of reviewsAbsolute Hotel in Astana offers a comfortable and well-connected stay, praised primarily for its excellent location, cleanliness, comfort, and outstanding hospitality. Nestled in a quiet area, the hotel provides easy access to city attractions via nearby public transportation and is conveniently close to the old train station and main highways. The location, paired with accessible and affordable taxi services, makes the hotel a favored choice for both business travelers and tourists.
The breakfast experience at Absolute Hotel is highlighted by a diverse selection of hot and tasty options, including delightful homemade cuisine and desserts. Despite occasional issues with variety and service management, most guests find the breakfast satisfactory and a good start to their day. Rooms at the hotel are appreciated for their brightness, spaciousness, and cleanliness, offering a cozy environment with comfortable beds that ensure a restful stay. While there are minor concerns with irregular temperatures and occasional lack of amenities, the hotel is generally recognized for its cleanliness and welcoming atmosphere.
The staff at Absolute Hotel are commended for their attentiveness, efficiency, and proficiency in English, contributing significantly to a positive guest experience. The reception staff, in particular, are noted for their warmth and willingness to assist, enhancing the overall hospitality of the hotel. While the Wi-Fi service is inconsistent in some areas, notably in the rooms, the common spaces provide a more reliable connection, and the staff's efforts to address such issues are appreciated.
Additional amenities such as a well-maintained pool and gym are favorable aspects of the hotel, despite the pool's colder temperature and minor maintenance concerns. The hotel provides an inviting and cozy environment, ideal for guests seeking comfort, cleanliness, and a peaceful retreat in Astana.
Categories
The breakfast experience at Absolute Hotel is highlighted by a diverse selection of hot and tasty options, including delightful homemade cuisine and desserts. Despite occasional issues with variety and service management, most guests find the breakfast satisfactory and a good start to their day. Rooms at the hotel are appreciated for their brightness, spaciousness, and cleanliness, offering a cozy environment with comfortable beds that ensure a restful stay. While there are minor concerns with irregular temperatures and occasional lack of amenities, the hotel is generally recognized for its cleanliness and welcoming atmosphere.
The staff at Absolute Hotel are commended for their attentiveness, efficiency, and proficiency in English, contributing significantly to a positive guest experience. The reception staff, in particular, are noted for their warmth and willingness to assist, enhancing the overall hospitality of the hotel. While the Wi-Fi service is inconsistent in some areas, notably in the rooms, the common spaces provide a more reliable connection, and the staff's efforts to address such issues are appreciated.
Additional amenities such as a well-maintained pool and gym are favorable aspects of the hotel, despite the pool's colder temperature and minor maintenance concerns. The hotel provides an inviting and cozy environment, ideal for guests seeking comfort, cleanliness, and a peaceful retreat in Astana.
Hotel Taking Steps Towards Sustainability
Identified as a hotel that is taking steps towards sustainability. It is also associated with a hospitality group that aims to foster sustainable growth within the industry.
Hotel with Spa
Offers spa services and comfortable accommodations. It is well-regarded for its service and amenities.
4-Star Hotel
This hotel offers comfortable accommodations and essential amenities for a pleasant stay. Its location provides convenient access to various attractions and business venues in Astana. Guests can expect reliable service and a welcoming atmosphere.
Hotel with Indoor Pool
This 3.5-star hotel offers an indoor pool and is located midway between Astana-1 railway station and the government plaza. It is a good mid-range business hotel.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Guest Reviews
Nestled in a cozy and quiet area of Astana, Absolute Hotel offers a peaceful retreat while maintaining accessibility to various city attractions. Although the hotel is situated a bit far from the city center, the nearby bus stop ensures convenient transportation options, with buses frequently running to prominent sites like the Mosque and National Museum. This location is particularly advantageous for guests with business in the old part of the city or those attending events at nearby institutions such as the medical university.
Guests appreciate the proximity of the hotel to the old train station and main highways, which facilitates easy travel around the city. Despite its location being away from the bustling left bank, the convenience of accessible taxis at an affordable price offsets this distance for many.
The hotel is favored for its excellent location, convenience of nearby amenities such as restaurants and shops, and its accommodating and friendly staff. The clean, quiet atmosphere and the delightful breakfast offerings enhance the appeal of Absolute Hotel, making it a recommended choice for visitors seeking a comfortable and well-connected stay in Astana.
Absolute Hotel offers guests a breakfast experience marked by a noteworthy selection and pleasant variety. Many guests find the breakfast buffet enjoyable, with particular praise for its assortment of hot and tasty options. Notable highlights include delightful desserts such as honey cake, and unique canapés with eggplants that stood out for their cosmic taste. Homemade cuisine and baked goods add a comforting touch to the morning meal.
The buffet provides a substantial range of choices, ensuring that there's always something to satisfy different cravings. Items like porridge, cottage cheese, eggs, and pastries contribute to the hearty offerings. Guests generally appreciate the diversity available, ensuring that one doesn’t leave hungry. However, breakfast service starts later than scheduled, which can be inconvenient for guests with earlier plans.
Despite the positive feedback on taste and variety, there are instances where the quality and range don't meet expectations. Some guests find the hotel’s breakfast average, with some leaving unsatisfied due to a lack of variety. Overcrowding at peak breakfast times leads to delays, and service sometimes ends earlier than guests would like. The breakfast may not always align with international standards, as noted with the absence of key items like coffee on certain mornings.
Overall, Absolute Hotel’s breakfast provides a largely satisfactory start to the day, with room for improvement in variety and service management, ensuring all guests can appreciate the meal fully.
Absolute Hotel offers a pleasant stay characterized by its bright, spacious, and clean rooms. The cozy atmosphere is enhanced by comfortable beds and pillows, making it an ideal place for relaxation. Guests appreciate the large room sizes, with some feeling spacious enough to be considered suites, ensuring good value for money. The rooms are described as fresh and well-maintained, paired with a serene and quiet environment throughout the hotel. However, some issues such as irregular room temperatures and occasional lack of amenities like towels and toiletries have been noted. On the whole, Absolute Hotel is recognized for its cleanliness and comfort, supported by a friendly and accommodating staff. Though certain inconveniences such as poor water pressure and inconsistent Wi-Fi have been reported, the overall appeal lies in the hotel’s welcoming and comfortable accommodations.
Absolute Hotel offers a sleep experience that scores highly in comfort and quality. The beds are frequently highlighted for their spaciousness and coziness, ensuring a restful night's sleep. Guests consistently appreciate the cleanliness of the bed linen and towels, accompanied by soft lighting in the rooms that adds to the relaxing ambiance. While some reviews mention the firmness of the pillows and isolated concerns about certain mattresses, the majority of guests find the beds extremely comfortable. Overall, with the focus on cleanliness and spacious, cozy bedding, the hotel provides an inviting space for travelers seeking comfort during their stay.
The Absolute Hotel has garnered positive feedback for its exceptional cleanliness. Guests consistently note that rooms are clean and cozy, with an overall pleasant and inviting atmosphere. The hotel maintains a high standard of cleanliness throughout, including in shared areas like the pool and bathrooms, which are described as fantastic and comfortable. The environment is calm and quiet, adding to the sense of relaxation and comfort. Additionally, the staff is recognized for their hard work and honesty, contributing to the welcoming and tidy ambiance. While there are a few isolated concerns, such as window frame cleanliness and occasional local issues with showers, the hotel's overall commitment to cleanliness, comfort, and coziness stands out as a strong feature.
Absolute Hotel is frequently praised for its outstanding hospitality, thanks largely to its remarkable staff. Guests consistently highlight the attentive and responsive nature of the team, noting their readiness to address requests and complaints efficiently. The reception staff, in particular, stands out for their warm welcome and helpfulness, offering timely assistance and ensuring a smooth experience for visitors. Communication is never a barrier, as staff members speak English proficiently and are always approachable. It's clear that the hotel prioritizes guest satisfaction, with employees going above and beyond to accommodate needs, such as organizing personal tours and arranging transportation. While the restaurant staff could benefit from a more welcoming demeanor, the overall friendliness and congeniality of the team create a cozy and inviting atmosphere that leaves a lasting impression.
Absolute Hotel presents a contrasting experience when it comes to its Wi-Fi service. Guests appreciate the hotel's ability to provide a good internet connection in many of its areas, and some have noted that the Wi-Fi works very well throughout the premises. The speed is considered to be normal, which suggests that for basic browsing or communication, the connection suffices. However, guests have faced challenges with the reliability of the Wi-Fi, particularly in the rooms where the signal can be weak or non-existent. For a consistently strong connection, guests have found the lobby to be a reliable spot to stay connected. Despite the mixed experiences with Wi-Fi, the commendable efforts of the hotel staff, especially the friendly and helpful reception team, stand out in resolving guests' issues with a warm and welcoming approach.
The pool at Absolute Hotel is consistently described as clean and well-maintained, providing a great space for guests to enjoy. It's a notable feature of the hotel, open for use at all times, and it's conveniently included in the accommodation price alongside the gym. However, guests have frequently found the pool's temperature to be on the colder side, with descriptions ranging from cold to icy. Despite the temperature concerns, the pool remains a positive aspect of the hotel experience, complementing the overall amenities provided. There is a mention of tiles falling into the pool, which may require attention.
Location Show Map
Location
Guests appreciate the proximity of the hotel to the old train station and main highways, which facilitates easy travel around the city. Despite its location being away from the bustling left bank, the convenience of accessible taxis at an affordable price offsets this distance for many.
The hotel is favored for its excellent location, convenience of nearby amenities such as restaurants and shops, and its accommodating and friendly staff. The clean, quiet atmosphere and the delightful breakfast offerings enhance the appeal of Absolute Hotel, making it a recommended choice for visitors seeking a comfortable and well-connected stay in Astana.
Breakfast
The buffet provides a substantial range of choices, ensuring that there's always something to satisfy different cravings. Items like porridge, cottage cheese, eggs, and pastries contribute to the hearty offerings. Guests generally appreciate the diversity available, ensuring that one doesn’t leave hungry. However, breakfast service starts later than scheduled, which can be inconvenient for guests with earlier plans.
Despite the positive feedback on taste and variety, there are instances where the quality and range don't meet expectations. Some guests find the hotel’s breakfast average, with some leaving unsatisfied due to a lack of variety. Overcrowding at peak breakfast times leads to delays, and service sometimes ends earlier than guests would like. The breakfast may not always align with international standards, as noted with the absence of key items like coffee on certain mornings.
Overall, Absolute Hotel’s breakfast provides a largely satisfactory start to the day, with room for improvement in variety and service management, ensuring all guests can appreciate the meal fully.
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Yes, Absolute Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Absolute Hotel.
No, Absolute Hotel doesn't allow dogs.
No, parking facilities aren't available at Absolute Hotel.
No, Absolute Hotel doesn't have a gym.
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