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Hotel Sorella Luna

Assisi , Via Frate Elia 3/5 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Sorella Luna in Assisi is highly praised for its exceptional location, just steps away from the Basilica of San Francesco, offering guests convenient access to one of the city's most celebrated landmarks. The hotel's central positioning allows easy exploration of Assisi's attractions, making it an excellent starting point for both short visits and extended stays.

The breakfast experience at Hotel Sorella Luna is another standout feature, frequently earning positive remarks for its variety and quality. Guests have enjoyed a diverse mix of sweet and savory offerings, including typical artisanal products, bacon and eggs and freshly made pastries. The possibility to enjoy breakfast on the outdoor terrace adds to the pleasant experience, although some have suggested expanding the variety further.

The rooms at Hotel Sorella Luna receive consistent praise for their cleanliness, comfort and modern, tasteful decor. Guests appreciate the spacious rooms, comfortable beds and effective air conditioning. Additional amenities such as mini-fridges, safety deposit boxes and modern bathrooms with spacious showers contribute to the overall comfort. The hotel's dedication to cleanliness extends throughout the property, ensuring a consistently tidy atmosphere.

One of the hotel's greatest assets is its staff, known for their exceptional friendliness, professionalism and attention to detail. Guests frequently commend the team for their helpfulness, attentiveness and courteous demeanor, enhancing the welcoming environment.

While the Wi-Fi service receives mixed reviews with some guests experiencing excellent connectivity and others encountering issues in their rooms, it generally meets guests' needs for basic browsing and occasional use.

The hotel is also well-suited for families, offering a family-friendly atmosphere with amenities such as cribs and room options to accommodate different needs. The comfortable beds are another highlight, contributing to restful nights for travelers.

Hotel Sorella Luna provides excellent value for money, consistently meeting the standards expected of a three-star hotel with clean rooms, friendly service and comfortable accommodations. However, it presents challenges for guests with reduced mobility due to numerous stairs and steep slopes, making it less ideal for those requiring wheelchair access.

Overall, Hotel Sorella Luna stands out for its prime location, exceptional staff, comfortable rooms and satisfying breakfast, making it an excellent choice for travelers visiting Assisi.
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Accessible Hotel

Situated in central Assisi, this hotel is conveniently located and offers facilities for disabled guests.

Small Hotel

This charming boutique hotel is known for its warm hospitality and comfortable accommodations. It is conveniently located near the town's major attractions, making it an ideal base for exploring Assisi.

3-Star Hotel

Located in Assisi, this hotel provides comfortable accommodation with easy access to the city's attractions. It offers a convenient base for exploring the historical and religious sites of Assisi.

Hotel for Honeymoon

Family Friendly Hotel

Room Types

Standard Double Room This room has air conditioning, free Wi-Fi and a flat-screen TV.

Standard Single Room This room has air conditioning, free Wi-Fi and a flat-screen TV.

Junior Suite This spacious suite comes with a living area with sofa. It has air conditioning, free Wi-Fi and a flat-screen TV.

About Hotel Sorella Luna

License: IT054001A101017426

Guest Reviews

8.9

Excellent

Location

Hotel Sorella Luna enjoys an exceptional and highly praised location in Assisi. Nestled just steps away from the Basilica of San Francesco, it provides guests with convenient access to one of the city's most treasured landmarks. The central positioning of the hotel allows for easy exploration of Assisi's other attractions, all within walking distance. Reviewers consistently mention its proximity to key sites including both basilicas of San Francesco, the historic center and accessible parking areas like the Giovanni Paolo II lot. Additionally, the hotel’s strategic spot at one of the main access points to the city ensures that visitors can effortlessly explore Assisi's winding streets filled with shops and restaurants. The convenient and scenic setting makes it an ideal starting point for both short visits and extended stays, contributing significantly to its positive reception among travelers.

Breakfast

Hotel Sorella Luna seems to offer a well-received breakfast experience that frequently garners positive remarks from guests. Many reviewers highlighted the variety and abundance of the offerings, noting a mix of sweet and savory options, typical artisanal products and continental dishes like bacon and eggs. The breakfast is described as rich, hearty and of excellent quality for hotel standards. Some guests found the pastries particularly delicious and appreciated the fresh coffee and juice selection.

Several reviews commend the breakfast as exceptional, varied and generous, making it a noteworthy part of the stay. The outdoor terraced area is also a popular feature, enhancing the breakfast experience with pleasant settings.

Despite the largely positive feedback, a few reviews pointed out areas for improvement. Some guests felt that the variety could be expanded, commenting on the limited choices and a desire for a broader selection, including more typical local products. A few reviews mentioned that the breakfast could be more plentiful, possibly affected by COVID-19 protocols which limited buffet access.

In conclusion, while there are areas where the breakfast could potentially improve, the overall impression is one of a satisfying and enjoyable start to the day at Hotel Sorella Luna with plenty of delicious options to suit various tastes.

Rooms

Hotel Sorella Luna offers a range of rooms that cater well to different guest needs, garnering praise for their cleanliness and comfort. The rooms, whether standard or junior suites, are consistently described as spacious, clean and well-decorated with modern, tasteful furnishings. The decor combines a fresh, modern style with elements of the historic building, enhancing the overall aesthetic appeal.

Guests appreciate the comfortable beds and functional amenities, noting the rooms are equipped with effective air conditioning, modern bathrooms and additional comforts like mini-fridges and safety deposit boxes. Rooms are often highlighted as being both quiet and comfortably insulated, ensuring a restful stay.

Many rooms feature personal touches like small terraces with deck chairs or exposed beams, adding character. Despite some reviews mentioning smaller rooms, guests generally find them well-insulated and practical with sufficient space for a cozy and not cramped experience. The junior suites, in particular, offer ample space and a bit of luxury for those looking to spread out.

The hotel's overall structure is new and well-maintained, reflecting a dedication to cleanliness and detail. Modern amenities, clean bathrooms with spacious showers and a pleasant atmosphere contribute to a positive guest experience. The location in the heart of a beautiful, historic city further enhances the hotel's appeal, making it a charming choice for visitors seeking comfort and functionality.

Beds

Hotel Sorella Luna, a destination for many travellers, consistently receives high praise for its beds. Guests frequently describe the beds as very comfortable, emphasizing the quality of sleep they provide. The comfort extends beyond the beds themselves with comfortable mattresses being another highlight. Many guests also appreciate the spacious and very clean rooms that add to the overall comfort. Clean, soft sheets and pillows contribute to a cozy and welcoming ambiance.

However, some guests encountered issues with bed height and firmness with a few finding the beds either too hard or too low. Despite these occasional concerns, the majority of the feedback points to a positive experience, often mentioning the beds as a standout feature. The comfortable, well-maintained bedding leaves a lasting impression on those seeking restful nights. Overall, Hotel Sorella Luna has established itself as a reliable choice for travelers looking for exceptionally comfortable accommodations.

Cleanliness

Hotel Sorella Luna has earned a reputation for its impeccable cleanliness, making it a standout option for travelers seeking a spotless environment. Guests consistently highlight the hotel's spotless and meticulously maintained facilities. The rooms are described as exceptionally clean, well-maintained and cozy with cleaning standards that meet the highest expectations. Many reviews praise the hotel's newly renovated spaces, which feel fresh and inviting.

Common areas, rooms and bathrooms receive regular and thorough cleaning, ensuring a consistently tidy atmosphere. Staff efforts to maintain cleanliness are evident throughout the property with fresh linens, daily towel changes and meticulous attention to hygiene. The well-maintained structure and attention to detail further enhance the overall experience for guests.

Despite occasional minor remarks about room cleaning accuracy, the overwhelming consensus is that Hotel Sorella Luna upholds an excellent standard of cleanliness, offering a comfortable and clean stay for all who visit.

Staff

Hotel Sorella Luna stands out for its exceptional staff, receiving high praise for their friendliness, professionalism and willingness to go the extra mile. Guests repeatedly highlight the warm and inviting atmosphere created by the team, describing them as exceptionally helpful, attentive and courteous. Receptionists like Sara, Denise and Mr. Federica are frequently mentioned for their kind and professional demeanor, while the rest of the staff are noted for their upbeat and hospitable nature.

The overall service is marked by meticulous attention to detail and a high level of efficiency with many guests appreciating the quick and helpful responses to their needs. Whether it's aiding with restaurant recommendations or ensuring the comfort of the rooms, the staff's efforts do not go unnoticed. The concierge services, in particular, receive commendations for their readiness and capability.

Cleanliness across the hotel is another aspect that meets and exceeds guests' expectations, further enhancing the welcoming environment. Despite a solitary negative remark about the staff's demeanor, the overwhelming consensus is one of satisfaction and commendation.

In summary, the staff at Hotel Sorella Luna are a key asset, consistently providing a friendly, professional and attentive service that significantly contributes to guests' positive experiences.

Wi-Fi

At Hotel Sorella Luna, the Wi-Fi experience varies considerably according to guest reviews. Many visitors appreciated the good, efficient and convenient Wi-Fi service, often describing it as perfect in some areas of the hotel, particularly in the lobby. Guests who needed to stay connected found the Wi-Fi reception to be excellent and highly effective in several instances.

However, feedback indicated a more mixed experience in the rooms, where some guests encountered slow, weak or even insufficient Wi-Fi. While many reviews mentioned good Wi-Fi connections, others highlighted problems with overall signal strength and slow internet reception in the rooms. For those relying heavily on Wi-Fi throughout their stay, this inconsistency could pose a challenge. Nevertheless, for general browsing and occasional connectivity needs, the Wi-Fi at Hotel Sorella Luna has been noted to perform quite well in many areas of the establishment.

Family

Hotel Sorella Luna appears to be exceptionally well-suited for families traveling with children. Reviews highlight a family-friendly and accommodating atmosphere, backed by attentive and friendly staff. Guests traveling with babies and young children mention the hotel's willingness to provide additional amenities such as cribs, making it a comfortable stay. The structure seems well-equipped to handle the needs of families, ensuring a pleasant experience even for those traveling with elderly parents or infants. Both street-side and quieter room options are available, catering to different family needs. Overall, it’s a hotel that provides a welcoming environment for multi-generational family trips.

3 Star

Hotel Sorella Luna provides an excellent value for money with its services and facilities aligning well with a three-star rating. The structure is comfortable and functional, consistently meeting the standard quality expected of a three-star hotel. Guests appreciate the high standard maintained, which is impressive for its category. The staff are generally friendly, offering typical service expected at this level of accommodation. Overall, it is a great option for travelers seeking good value without unnecessary frills.

Accessible

Hotel Sorella Luna boasts a convenient location that's accessible from the public transportation stop within just a few minutes. The hotel offers a safe parking area and is conveniently connected to bus routes leading to the central and train stations. Public parking is also available nearby. Guests have praised the clean and well-organized public areas, highlighting good accessibility and well-maintained amenities.

However, the hotel presents a significant challenge for people with reduced mobility due to many stairs throughout the property, including at the entrance and up to the rooms. Despite its good location and some accessible features, the steep slopes and numerous steps make it less accommodating for those with mobility issues. Adaptation for ease of access remains difficult and thus the hotel is not ideal for visitors requiring wheelchair access or those with significant health problems.

No, Hotel Sorella Luna doesn't have any pool.

No, a spa isn't available at Hotel Sorella Luna.

No, Hotel Sorella Luna doesn't allow dogs.

No, parking facilities aren't available at Hotel Sorella Luna.

No, Hotel Sorella Luna doesn't have a gym.

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