NH Milano Congress Centre
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Summary of reviewsThe NH Milano Congress Centre enjoys a prime location that is highly appreciated by guests, particularly those attending events at the nearby Assago Forum. The hotel's proximity to the green line metro, the Milanofiori Shopping Mall and numerous restaurants adds to its convenience for both leisure and business travelers. Visitors find the tranquil setting pleasant despite the hotel's strategic location near major transport links and many appreciate the free parking facilities, making the hotel an attractive choice for anyone looking to explore Milan easily.
Breakfast at the hotel stands out for its excellent quality and extensive variety with a broad selection of sweet and savory options, including gluten-free and vegan choices. Guests particularly enjoy the fresh fruit, hot items and unique treats like tiramisu. Although some find the cost steep and note occasional disorganization, the breakfast experience generally exceeds expectations and is often cited as one of the best parts of the stay.
The dining experience at the NH Milano Congress Centre finds mixed reviews but leans positively. Guests praise the delicious food, courteous staff and flexibility for late arrivals. The restaurant offers a good selection of meals, particularly accommodating guests with specific dietary needs. Despite some criticisms regarding early closures, limited late-night options and substandard dining during high-demand events, the overall feedback suggests a satisfactory dining experience if managed with attention to timing.
Rooms at the hotel are well-regarded for their cleanliness, spaciousness and modern amenities. While occasional issues with noise insulation and minor maintenance arise, the overall comfort and design of the rooms receive positive remarks. Guests particularly value the comfortable beds and modern decor, contributing to a welcoming stay.
Cleanliness is another high point with guests frequently commending the spotless rooms and well-maintained facilities. The hotel's commitment to high standards of cleanliness is evident, ensuring a comfortable and hygienic environment for visitors.
The staff at NH Milano Congress Centre earn high praise for their professionalism and friendliness. Guests appreciate the helpful, attentive and accommodating nature of the team, enhancing their overall stay experience. The reception staff, in particular, receive accolades for their efficiency and welcoming demeanor.
The WiFi service at the hotel receives mixed reviews. While some guests find the free WiFi satisfactory, others experience issues with connectivity and speed. Premium WiFi is available but is sometimes found unreliable. Consequently, guests might face inconsistent internet performance, especially during peak times.
The gym is positively noted for its spaciousness, equipment quality and functionality. Some guests feel it lacks comfort and pandemic-related closures have affected the experience for others. Nonetheless, it remains a valuable amenity for those maintaining their fitness routines.
Parking options at the hotel are frequently praised for their convenience, security and ample space. The availability of free parking included with the room rate adds significant value, making it an attractive feature for guests traveling by car.
Families find NH Milano Congress Centre to be a suitable destination with spacious family rooms, convenient location and accommodating staff. The hotel caters well to children's needs, ensuring a comfortable stay for families.
Lastly, the beds receive predominantly positive feedback for their comfort, contributing to a restful night's sleep. Although a few guests note some comfort issues, the overall sentiment remains favorable.
In summary, NH Milano Congress Centre is highly regarded for its strategic location, quality breakfast, cleanliness and professional staff. While there are areas for improvement, such as WiFi connectivity and occasional dining options, the positive aspects of the hotel significantly enhance the overall guest experience.
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Breakfast at the hotel stands out for its excellent quality and extensive variety with a broad selection of sweet and savory options, including gluten-free and vegan choices. Guests particularly enjoy the fresh fruit, hot items and unique treats like tiramisu. Although some find the cost steep and note occasional disorganization, the breakfast experience generally exceeds expectations and is often cited as one of the best parts of the stay.
The dining experience at the NH Milano Congress Centre finds mixed reviews but leans positively. Guests praise the delicious food, courteous staff and flexibility for late arrivals. The restaurant offers a good selection of meals, particularly accommodating guests with specific dietary needs. Despite some criticisms regarding early closures, limited late-night options and substandard dining during high-demand events, the overall feedback suggests a satisfactory dining experience if managed with attention to timing.
Rooms at the hotel are well-regarded for their cleanliness, spaciousness and modern amenities. While occasional issues with noise insulation and minor maintenance arise, the overall comfort and design of the rooms receive positive remarks. Guests particularly value the comfortable beds and modern decor, contributing to a welcoming stay.
Cleanliness is another high point with guests frequently commending the spotless rooms and well-maintained facilities. The hotel's commitment to high standards of cleanliness is evident, ensuring a comfortable and hygienic environment for visitors.
The staff at NH Milano Congress Centre earn high praise for their professionalism and friendliness. Guests appreciate the helpful, attentive and accommodating nature of the team, enhancing their overall stay experience. The reception staff, in particular, receive accolades for their efficiency and welcoming demeanor.
The WiFi service at the hotel receives mixed reviews. While some guests find the free WiFi satisfactory, others experience issues with connectivity and speed. Premium WiFi is available but is sometimes found unreliable. Consequently, guests might face inconsistent internet performance, especially during peak times.
The gym is positively noted for its spaciousness, equipment quality and functionality. Some guests feel it lacks comfort and pandemic-related closures have affected the experience for others. Nonetheless, it remains a valuable amenity for those maintaining their fitness routines.
Parking options at the hotel are frequently praised for their convenience, security and ample space. The availability of free parking included with the room rate adds significant value, making it an attractive feature for guests traveling by car.
Families find NH Milano Congress Centre to be a suitable destination with spacious family rooms, convenient location and accommodating staff. The hotel caters well to children's needs, ensuring a comfortable stay for families.
Lastly, the beds receive predominantly positive feedback for their comfort, contributing to a restful night's sleep. Although a few guests note some comfort issues, the overall sentiment remains favorable.
In summary, NH Milano Congress Centre is highly regarded for its strategic location, quality breakfast, cleanliness and professional staff. While there are areas for improvement, such as WiFi connectivity and occasional dining options, the positive aspects of the hotel significantly enhance the overall guest experience.
Hotel Taking Steps Towards Sustainability
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4-Star Hotel
About NH Milano Congress Centre
License: IT015011A153HY7S7V
Guest Reviews
Location
The practical location is perfect for guests attending concerts and sports events with numerous reviews emphasizing the convenience of walking to the Assago Forum in just a few minutes. Public transportation is another strong point with the metro station only a short stroll away, making the journey to Milan's famed Duomo and Navigli areas straightforward and quick.
Visitors also appreciate the tranquil setting despite its strategic location near transport links and the city’s bustle. Free parking facilities add to the hotel's appeal, particularly for those traveling by car. The area around the hotel not only promises convenience but also offers a pleasant, quiet stay with easy access to major attractions and necessities. In summary, NH Milano Congress Centre stands out for its prime location, making it an excellent choice for attendees of events at the Assago Forum and those looking to explore Milan with ease.
Breakfast
Despite its high quality, some guests find the cost of breakfast to be on the expensive side, especially since it is not always included in the room rate. A few reviews mention that the breakfast should offer more fresh products and vegetables and some guests noted issues with disorganization and crowding during peak times. Nonetheless, most guests feel that the breakfast meets or exceeds their expectations, often describing it as one of the best hotel breakfasts they've experienced, making it a standout feature of their stay at the NH Milano Congress Centre.
Dinner
The availability of meals is quite flexible with the restaurant accommodating late arrivals and offering a wide choice of food for lunch. Dinner, especially for events like concerts, sees a rich and abundant buffet provided, catering well to specific needs, such as fantastic options for celiac guests. The food generally is described as tasty and most find it of good quality with extensive menus and choices available.
However, some aspects of the dining experience fall short of expectations for a 4-star hotel. There are mentions of early restaurant closures, insufficient late-night bar or snack services and a general lack of reasonably priced dinner options. Some guests found the quality of certain meals, like pasta, disappointing and tasteless. The evening buffet, particularly during high-demand events, has been criticized for being substandard and poorly managed.
The bar service, though efficient, appears to struggle with high customer volumes and the overall lack of dinner options on certain days like Sunday afternoon has been noted. Despite these setbacks, the positive feedback suggests that the NH Milano Congress Centre still offers a satisfactory dining experience, especially if careful attention is paid to timing and specific staff.
Rooms
Despite the positives, several reviewers mention issues with soundproofing. Some rooms appear to have poor insulation, leading to noise disturbances from adjacent rooms or hallways. Additionally, a few guests reported dated furnishings and minor maintenance issues, such as broken fixtures or visible wear.
Overall, the rooms are described as cozy and welcoming with ample space for comfort. The presence of amenities such as free parking, good lighting and functional layouts contribute to a positive stay. While there are occasional complaints about room temperature and noise, the majority of feedback underscores the cleanliness and comfort of the accommodations at NH Milano Congress Centre.
Beds
Despite the overall positive feedback, there are a few negative remarks about bed comfort. Some guests mentioned issues such as significant indentations on the mattress, old and uncomfortable spring mattresses and pillows that were not in perfect condition. A few reviews noted that the beds were uneven or too soft and there were occasional comments about back problems attributed to poor mattress quality. However, these critiques are vastly outnumbered by the positive experiences.
Overall, guests find the beds at NH Milano Congress Centre to be highly comfortable and conducive to a good night's rest with only occasional criticisms.
Cleanliness
Attention to detail is evident, as surfaces, floors and bathrooms are meticulously cleaned, offering guests a comfortable and hygienic stay. Despite occasional minor issues, such as dust under the bed or inconsistent room cleaning, the hotel generally upholds a high standard of cleanliness.
The shared spaces, including the breakfast area and common rooms, are also well-kept, ensuring a pleasant atmosphere throughout the property. Overall, visitors find the cleanliness to be top-notch, reflecting the hotel’s commitment to providing a pristine and orderly environment.
Staff
The staff is well-prepared and their appearance reflects a polished and professional standard, contributing to the overall cleanliness and organization of the hotel. However, a minority of reviews mention instances where staff were not as helpful or appeared indifferent.
Overall, the staff's friendly and welcoming nature, combined with their professionalism and readiness to assist, greatly enhances the guest experience at NH Milano Congress Centre. These attributes create a hospitable environment where visitors feel valued and well-cared-for during their stay.
Wi-Fi
Gym
However, some reviews suggest areas for improvement. A few guests found the gym to be lacking in comfort and some felt it was underwhelming compared to other amenities. Additionally, there have been noted restrictions on receiving visitors in the gym and parking areas. During the pandemic, the gym was occasionally closed, which might have impacted some guests' experiences. Despite these few drawbacks, the general sentiment is that the gym at NH Milano Congress Centre is a valuable and appreciated amenity for those looking to maintain their fitness regime while traveling.
Parking
The parking is appreciated for its spaciousness and ease of use, contributing significantly to the overall convenience of the stay. Guests often mention that parking is included with the room rate, which adds to the value and comfort of staying at the hotel. Additionally, ample parking spaces are available just steps away from a nearby shopping center, making it particularly advantageous for those looking to explore the local area.
Despite being free for the duration of the stay, it’s important to note that post-checkout parking may incur a small fee. Nonetheless, the free, tree-lined, adjacent parking is highlighted for its convenience and strategic location, especially for those moving around Milan or attending events at the Mediolanum Forum.
Overall, the NH Milano Congress Centre is highly regarded for its parking amenities with guests consistently noting the availability, convenience and security of the parking options provided.
Family
Guests have benefited from the hotel's convenient location with proximity to Assago Forum and easy access to the metro. This accessibility enhances the overall convenience for families traveling with children. The family-friendly restaurant and accommodating family staff further elevate the experience, making sure families feel right at home.
Children's needs are well considered with amenities such as children's beds and connecting rooms, ensuring they are comfortably accommodated. Families staying at the hotel have appreciated the experience, noting that both the location and facilities add to the suitability for a family getaway.
4 Star
However, several reviews indicated that the hotel fell short of four-star expectations with some suggesting it aligned more with three-star standards. Concerns included the substandard quality of the buffet, inadequate amenities such as the absence of a courtesy kit and the quality of the bed not meeting four-star expectations. The dinner quality and services such as breakfast inclusion also received criticism for not matching the typical offerings of a four-star hotel.
In summary, while the NH Milano Congress Centre has its commendable aspects, particularly in cleanliness and staff hospitality, there are areas needing improvement to fully meet the high standards expected of a four-star establishment.
Business
The establishment features an inviting and professional environment, equipped with a good business center and spacious meeting rooms, perfect for corporate gatherings. The frequent hosting of hotel conferences underscores its capability in catering to business needs. Efficient services like quick check-ins and prompt responses to specific needs further streamline the experience for business travelers.
Comfort and cleanliness are matched by the hospitality of the staff, making guests feel welcomed. The hotel is well-organized for events with business-oriented amenities that meet the standards expected in a business hotel. It also offers convenient parking and ease of transit, making it a reliable choice for a couple of days of work in Milan.
Overall, NH Milano Congress Centre is highly recommended for business trips, providing comfort and functionality tailored to meet the demands of business travelers.
Accessible
Dog Friendly
No, NH Milano Congress Centre doesn't have any pool.
No, a spa isn't available at NH Milano Congress Centre.
Yes, NH Milano Congress Centre welcomes dogs.
Yes, parking facilities are available at NH Milano Congress Centre.
Yes, NH Milano Congress Centre has a gym.
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