The Portland Hotel in Northumberland is a great choice for those looking for a comfortable and convenient stay. It boasts a fantastic location on Ashington's main high street, making it easy to access local amenities and popular tourist destinations. Guests rave about the exceptional cleanliness, quality rooms with stylish decor and modern amenities and the large and comfortable beds. The staff are efficient, courteous, friendly and knowledgeable, going above and beyond to ensure guests have a memorable stay. The dining experience is delightful with a lovely restaurant and bar on site offering a great menu with fantastic food options. Despite mixed experiences with parking charges, guests appreciate the ample parking for both cars and motorcycles. However, breakfast offerings have garnered mixed reviews with some guests finding the price not worth it based on their experience. Overall, The Portland provides a great choice for a relaxing retreat or a convenient base for attending a wedding or other activities in Northumberland.
This hotel is listed as providing accessible accommodation for guests.
Summary of reviews related to the 'Accessible' category
The Commissioners Quay Inn - The Inn Collection Group has received numerous positive remarks regarding its accessibility for guests with disabilities. Guests noted that the inn provides accessible rooms with large bathrooms and walk-in showers and mobility aids can be used with ease throughout the accessible facilities. Many found the environment accommodating and suitable for disabled guests, emphasizing the availability of elevated balcony rooms accessible via lifts and a decent-sized car park for easy access.
Guests appreciated the disabled-friendly rooms and amenities, noting that the restaurant areas are easily accessible by stairs or lift. The hotel also offers ramp access and the general accessibility throughout the property is very good. The needs of elderly guests were addressed adequately with facilities such as a smoking area for disabled guests and easy access for those with limited mobility.
However, there were mentions of some rooms being far from the reception, which could be inconvenient for elderly guests. While a few reviews did point out that not all areas were accessible for disabled guests, overall, the staff were commended for their friendly and helpful assistance, contributing to a comfortable stay.
The hotel's location near the coastal path and public transport adds to its appeal, making it a suitable choice for disabled guests seeking a convenient and accommodating stay. The cleanliness and spaciousness of the rooms were also highlighted positively, reinforcing the inn’s commitment to providing a pleasant experience for all guests.