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Champneys Springs

Ashby de la Zouch , Gallows Lane, (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsChampneys Springs is a hotel with mixed reviews across various categories. While the breakfast buffet had a great variety and healthy options, some guests were disappointed with the quality of hot items and the late start of breakfast service. The dining experience received mixed reviews with some guests finding the dinners to be excellent while others felt that the quality of ingredients did not match the high prices charged. The rooms were also a mixed bag with some guests finding them spacious, clean and comfy while others found them dated and noisy. The cleanliness of the hotel also received mixed reviews with some guests finding most areas bright and clean while others encountered issues like flies on the floor and stains on the carpet. However, the staff at Champneys Springs were widely praised for their polite, professional and helpful nature. The spa facilities were also highly praised with a great swimming pool, sauna, steam room, hydro pool and large jacuzzi area. Despite some minor drawbacks, Champneys Springs overall offered comfortable rooms, helpful staff and a lovely spa facility.
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Hotel with Spa

At Champneys Springs guests are greeted with warm hospitality and the staff aims to ensure that visitors leave relaxed, happy and pampered. The spa features a pool, a hydropool, a whirlpool, a sauna, a steam room and 56 treatment rooms. Champneys works with award-winning brands to offer a range of spa treatments, from massages to facials, reflexology, and more. Champneys offers a relaxing refuge for those seeking a break from the everyday. The range of spa facials offered are designed to soothe the skin, reduce fine lines and improve complexion. Other beauty treatments, such as eyebrow shaping, eyelash tinting, make up lessons, tanning, and waxing, are also available. With a focus on detail, Champneys aims to leave visitors feeling refreshed and rejuvenated.

Hotel with EV Charging Stations

Hotel near Golf Courses

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel for Adults Only

Hotel with Tennis Courts

Hotel for Yoga

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room This twin/double room features a pool with a view. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features a tea and coffee maker, a seating area, a dining area, a flat-screen TV with satellite channels, as well as garden views. The unit has 2 beds.

Double or Twin Room This twin/double room features a pool with a view. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV with satellite channels, as well as garden views.

About Champneys Springs

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Guest Reviews

7.3

Good

Breakfast

The breakfast experience at Champneys Springs is mixed according to guest reviews. Some guests were impressed with the great variety and healthy options available in the buffet, while others were disappointed with the strange selection of foods and poor quality of the hot items. Business travelers had some issues due to the late start of breakfast service and the lack of staff presence. Some guests were surprised to find out that cooked breakfast was not included in their room rate and had to pay extra for it. However, those who had breakfast included in their package were pleased with the lovely spread and quality of food. Overall, there were some areas that need improvement, such as faster service and better quality coffee, but there were also positive comments praising the excellent choices and presentation of meals.

Dinner

The dining experience at Champneys Springs has received mixed reviews from guests. While some found the dinners to be excellent and well presented, others felt that the quality of ingredients did not match the high prices charged. Some reviews also mentioned that certain menu items, such as scallops with a surcharge, were awkward and unnecessary. The charred taste of the steak was overpowering for some guests and the size and quality of the meals were not worth the price for others. However, it should be noted that some guests did find the dinners to be good overall. The service during the evening meals also received mixed reviews.

Rooms

After analyzing guest reviews of 'Champneys Springs', it appears that the hotel's rooms are a mixed bag. While some guests commented that the rooms were spacious, clean and very comfy, others found them to be very dated with cracked tiles, missing grout and markings on the carpets. Many guests found the beds to be too firm and uncomfortable. Several visitors also reported noise levels, which they claimed were coming from adjoining rooms and some stated that there was light pollution in the bedroom. Although there was praise for the powerful shower in some of the rooms, others found the bathroom and decor to be old and aged. Furthermore, some visitors commented on the lack of ventilation and air conditioning in the rooms. While some guests praised the lovely setting of the hotel with amazing views from their rooms, others were disappointed with the lack of amenities such as menus for room service and modern technology like Netflix and BBC iPlayer on the TVs. Finally, there were some guests who reported issues with the cleanliness of their rooms, such as crumbs, stains and dead insects.

Cleanliness

If you're planning a stay at Champneys Springs, you'll likely notice a mix of reviews about cleanliness. While some guests found most areas bright and clean, others encountered issues like flies on the floor, stains on the carpet and melted chocolate on dining chairs. Some rooms appeared worn down and dirty in places, while others were so clean you could eat off the floor. Facilities like the pool and sauna also got mixed reviews with some guests finding them dirty. However, there were positive notes about cleanliness too. A number of guests felt the cleanliness was very good and some referred to the rooms as clean despite issues like a lack of towels or a basic bathroom. Keep in mind that some guests felt the cleanliness was substandard and some found dirty items like a hand towel or old paper napkin in their rooms.

Staff

Champneys Springs boasts exceptional staff who are polite, professional and helpful with many guests praising their welcoming nature. The reception, table service and general efficiency of the staff was widely complimented. While a few guests reported some staff members ignoring them or requiring further training, these instances were few and far between. Guests especially praised specific individuals such as Julie the cleaner, James who made their stay exceptional, Chloe, Nicole, Pamela, Lucy F and Sasima, who provided outstanding service. Most guests found the food to be good, rooms spacious and the facilities excellent. However, there were a few negative experiences with some guests complaining about the booking system and the reception staff being unwelcoming. Overall, it seems that the staff at Champneys Springs are one of the highlights of the hotel experience.

Spa

Champneys Springs is a luxurious, secluded hotel with amazing spa facilities that guests have raved about in their reviews. The spa includes a great swimming pool, sauna, steam room, hydro pool and large jacuzzi area, as well as an option to book treatments. Guests also appreciated the cleanliness and layout of the spa. Despite the high price of treatments, the massage was deemed excellent by one guest. However, some guests felt that the spa was overrated and outdated, particularly the fitness classes and changing rooms. Overall, the spa is a great place to relax and unwind, whether you're using the facilities or receiving treatments. Additionally, the staff provide a personalized tour upon arrival to make sure guests feel at home.

Pool

Champneys Springs boasts a great swimming pool and sauna, perfect for a relaxing and rejuvenating stay. However, some guests have noted restrictions in the pool area with only 8 people allowed at one time, which was not always adhered to. While the size of the pool was appreciated, some guests pointed out scum build-up around the edges and others noted that the pool and sauna could be unclean at times. Additionally, there were no showers available in the pool area. However, some guests enjoyed the heated pool and appreciated that it wasn't too busy. On the downside, some reviewers mentioned poor breakfast and no bar on site. Despite these minor drawbacks, the hotel overall offered comfortable rooms, helpful staff and a lovely spa facility.

Yes, Champneys Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Champneys Springs.

No, Champneys Springs doesn't allow dogs.

Yes, parking facilities are available at Champneys Springs.

Yes, Champneys Springs has a gym.

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