Pillo Hotel & Leisure Club

Ashbourne , , The Rath (Show on Map)
7.7
Good


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Summary of reviewsThe Pillo Hotel & Leisure Club garners substantial praise for its broad appeal to various groups of guests. Located conveniently on the outskirts of Ashbourne, it offers prime access to major transportation routes, nearby attractions like Emerald Park (formerly Tayto Park) and other local sites including Newgrange and Funtasia Drogheda. Its proximity to the airport and ample parking facilities add to its accessibility, making it an excellent choice for both leisure and business travelers. Additionally, the hotel is well-situated for guests attending weddings or sporting events in nearby venues and its strategic position appeals to family vacationers heading to theme parks.

Guests frequently commend the hotel’s facilities, highlighting the welcoming and friendly staff, well-maintained rooms and a variety of amenities. The rooms are described positively as spacious, modern and clean with comfortable beds and sufficient amenities like fridges. Despite occasional issues with temperature control and maintenance, the overall feedback underscores the comfortable and well-presented nature of the accommodations.

The Pillo Hotel & Leisure Club also receives positive feedback for its dining experiences, particularly for dinner service. Meals in the bar and restaurant are often noted as delicious with a strong emphasis on friendly and warm service. However, breakfast reviews are more mixed with some guests praising the variety and quality, while others criticize the food's temperature and the value for money. Still, the consistently friendly waitstaff left a generally positive impression.

Families find the hotel particularly appealing due to its family-friendly environment and activities, such as nightly entertainment for kids, a vibrant playroom and a spacious pool, even though some areas, like the kids' club, are not always available. The hotel's ambiance is popular among children, though it can make common areas busier.

The leisure facilities, including the gym, pool and spa, receive mixed reviews. The gym is highly regarded for its modern equipment and spacious layout. The pool is favored by children but has been noted for needing maintenance and renovation. The spa is appreciated for its services but has areas that could benefit from cleanliness and quality improvements.

Overall, the cleanliness of the hotel gets mixed feedback with many parts being described as spotless and well-maintained, but some lapses in cleaning standards were reported, particularly in the pool area. The staff's friendliness and helpfulness are consistently highlighted, enhancing the guest experience, though some inconsistent service moments suggest room for improvement.

Ultimately, the Pillo Hotel & Leisure Club stands out as a versatile and accommodating destination with a prime location, making it well-suited for families, business travelers and leisure visitors alike. Its strong points in location, room comfort and staff service, paired with family-friendly facilities, make it a commendable choice, despite some inconsistencies in dining, cleanliness and leisure facilities.
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Hotel with Spa
The Pillo Hotel Ashbourne Leisure Club & Spa offers guests the chance to indulge in an ultimate spa experience. The Jule Beauty & Therapy Spa, located on the first floor of the hotel, features elegant chandeliers and marble floors, creating an atmosphere of luxury and opulence. Once inside the therapy area, guests can relax in the calming and tranquil surroundings, which include facial, body, and pedicure suites with subdued lighting and luxurious fabrics. The sumptuous relaxation suite invites guests to sink back into its soft cushions and forget about the outside world. The skilled team at Jule Beauty & Therapy Spa is dedicated to making guests feel right at home and completely at ease with their relaxing and invigorating treatments.

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Room Types
Double Room Features a high-definition flat-screen TV with cable channels and a well lit working area. Tea and coffee-making facilities are provided. Room only rate.

Twin Room Offers a high-definition flat-screen TV with cable channels and a well lit working area. Tea and coffee making facilities are provided.

Family Room (2 Adults + 1 Child) This family room features air conditioning and electric kettle. Room only rate.

Family Room (2 Adults + 2 Children) This family room has a electric kettle, flat-screen TV and air conditioning. Room only rate.

Junior Suite This suite's standout feature is the fireplace. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Deluxe Family Room Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds and 1 futon.

Superior Family Room The spacious family room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The family room offers a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

King Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.7
Good
Location
The Pillo Hotel & Leisure Club boasts a highly praised location that caters to a variety of guest needs and activities, making it an ideal choice for travelers. Positioned on the outskirts of Ashbourne, the hotel is conveniently accessible and easy to reach. Its proximity to Emerald Park (formerly Tayto Park) stands out, rendering it a perfect base for families and visitors heading to the popular theme park. Additionally, guests attending weddings in nearby Ballymagarvey Village and Slane have found the location to be perfectly suited for their events.

The hotel's strategic location provides excellent access to major transport routes, making it a handy spot for business travelers and those embarking on excursions to Dublin and local attractions. With close access to the Fairygouse Racecourse and National Indoor Arena, it also appeals to sports enthusiasts. Proximity to the airport and ample parking add to its convenience.

The praises for Pillo Hotel aren't limited to its location alone. Guests also appreciate the hotel’s facilities and the friendly, helpful staff that enhance their overall experience. Whether visiting relations in the area, attending local events or exploring nearby attractions like Newgrange and Funtasia Drogheda, guests consistently find the location and services to be fitting for their varied needs.

Breakfast
At 'Pillo Hotel & Leisure Club', the breakfast experience receives mixed reviews from guests. On the positive side, many guests rave about the excellent and lovely breakfast offerings. The buffet is noted to be well-stocked with fresh food, providing a great variety and ample selection to satisfy different tastes, including vegetarians. Additionally, the breakfast delivered to rooms is generally well-received for its quality and temperature.

However, there are several critiques about the breakfast as well. A notable number of guests are disappointed either by the quality, citing cold or dried-up food and poor coffee or by the organization, highlighting issues with service and long wait times. Additionally, the cost of breakfast, which is often not included in the room rate, is frequently mentioned as excessively high and not representing good value for money.

Despite some negative experiences, the warmth and friendliness of the waitstaff are consistently praised, suggesting a strong service culture at the hotel. Nonetheless, guests often feel that the breakfast should be included in the room price, considering the overall cost of staying at the hotel.

Dinner
The dining experience at Pillo Hotel & Leisure Club generally receives positive feedback from guests, particularly highlighting the food and service. Many guests found their meals to be delicious, especially in the bar and restaurant where the food was often described as lovely, tasty and very good value. The bar food also received praise for its quality and variety. The service was frequently commended with words like "warm," "friendly," and "terrific" used to describe the staff.

However, not all reviews were glowing. Some guests found the food to be pre-made, cold and dry, while others noted that it was bland or improperly cooked. There were mixed opinions regarding the pricing with some describing it as reasonable and others finding it expensive or not worth the money due to the quality. The variety on the menus was also a point of contention with some guests feeling the selection was limited or items unavailable.

The restaurant environment itself was described positively, being spacious and easy to access, contributing to an enjoyable dining atmosphere. Special mentions were made of the gluten-free breakfast and the drinks with the bar offering an enjoyable experience overall. Nonetheless, there were notable criticisms about occasions when the food quality did not meet expectations and reports of unhelpful or rude staff that detracted from the dining experience.

Overall, while the Pillo Hotel's dining options are appreciated by many for their quality food and pleasant service, inconsistencies in food preparation and service standards have left some guests less than satisfied.

Rooms
The guest reviews of Pillo Hotel & Leisure Club highlight a predominantly positive experience regarding the rooms. Guests frequently noted the spaciousness of the rooms, describing them as large, clean and comfortable. Many appreciated the modern and well-presented accommodations, often mentioning comfortable beds and spotless cleanliness. Family rooms were particularly praised for their size and comfort.

Several reviews pointed out that the bathrooms were clean and warm. Guests liked the presence of amenities like fridges in the rooms. The hotel's quiet locations and lovely decor were also favorably mentioned.

However, some reviews noted issues such as rooms being either too hot or too cold and occasionally outdated. Problems with air conditioning and heating were recurring themes. A few guests mentioned cleanliness issues upon arrival, as well as maintenance problems like faulty air conditioning, broken windows and the need for room upkeep. Noise and lighting issues were also pointed out by some.

In sum, while there are notable areas for improvement, the overall consensus from guests underscores the spacious, modern and comfortable nature of the rooms at Pillo Hotel & Leisure Club with particular praise for cleanliness and size.

Beds
The beds at the Pillo Hotel & Leisure Club have received mixed feedback from guests with a significant emphasis on the comfort and size of the beds. Many guests found the beds to be comfortable, often highlighting the large size and luxurious feel. Phrases like "comfortable bed" and "beds were comfy" frequently appear, suggesting that the hotel generally offers a restful sleeping experience. Some reviewers even considered the beds to be among the best they’ve slept in at a hotel, praising their extreme comfort.

However, not all guests shared this sentiment. Some guests encountered issues such as old and lumpy mattresses, poor quality with springs poking up and overly firm or hard beds. Specific complaints included "thin uncomfortable mattress" and "beds were about the most uncomfortable." Additionally, problems such as small, uncomfortable pillows and in rare cases, unclean bed linen, were also noted.

Despite these negative comments, the majority of the feedback leaned towards a positive experience with the beds being described as comfortable.

Cleanliness
Pillo Hotel & Leisure Club receives mixed reviews regarding its cleanliness. Many guests highlight aspects of the hotel as very clean, spotless and well-maintained, noting that rooms are particularly clean, spacious and comfortable. The hotel itself is described as clean and modern, offering a welcoming environment.

However, there are notable inconsistencies. Some visitors report finding trash and dust in their rooms and public areas, including sweet wrappers, crushed biscuits and cobwebs. The swimming pool and changing rooms have been described as dirty with some mentioning filthy conditions. Several guests have found issues such as filthy showers, insufficient maintenance in bathrooms and unemptied bins.

While the hotel generally receives praise for its cleanliness, indicating high standards, lapses in cleaning protocols can affect the overall guest experience. Skilled staff and the clean appearance of rooms contribute positively, but attention to detail and consistency in housekeeping are areas that could benefit from improvement.

Staff
The Pillo Hotel & Leisure Club staff frequently receive high praise in guest reviews. Many guests have noted that the staff were consistently friendly, helpful and attentive across various departments including the bar, restaurant and front desk. Specific mention was made of their accommodating nature and warm welcomes, which contributed to a positive experience for many visitors.

Reception staff, in particular, were described as professional and courteous, often going above and beyond to assist guests. Exceptional service was highlighted with some staff being singled out for their helpfulness and efficiency. Guests also appreciated the early check-in provided by the front desk and the attentive service from the pool and room staff.

However, experiences with the staff weren't universally positive. Some guests encountered unfriendly or dismissive behavior, especially in the bar and restaurant areas. Reports of inconsistent service and unprofessional conduct were also noted. Issues such as lack of communication about operational issues and an insufficient number of staff at busy times were mentioned as areas needing improvement.

Overall, while the majority of guest interactions with the Pillo Hotel & Leisure Club staff were positive, the inconsistency in service suggests room for managerial improvement in ensuring a uniformly excellent experience for all guests.

Wi-Fi
Pillo Hotel & Leisure Club offers a WiFi experience that tends to vary across different areas of the property. While some guests have found the WiFi to be decent and even reported that it worked perfectly, others have encountered issues with coverage, particularly in their rooms and the business center. The connection has been described as spotty and inconsistent with some guests needing to repeatedly rejoin the network. Despite these mixed experiences, a notable number of visitors have praised the availability of free WiFi that works well, enhancing their stay. Overall, guests might find the WiFi service satisfactory but should be prepared for potential inconsistencies in certain parts of the hotel.

Spa
The Pillo Hotel & Leisure Club receives a mix of feedback regarding its spa facilities. Many guests appreciate the spa, describing it as lovely, fabulous and enjoyable. They also commend its great staff and massages. However, some reviews point out significant issues such as the presence of a Junior therapist who seemed unqualified, green walls with fungus and dirty pool tiles. Additionally, there were instances when the spa or pool facilities were closed, leading to disappointment among some patrons. Overall, while the spa has its merits, it also faces notable areas for improvement.

Gym
The gym at the Pillo Hotel & Leisure Club receives high praise for its state-of-the-art facilities and well-equipped setup. Guests frequently mention the modernity of the equipment and the spaciousness of the gymnasium. Alongside the gym, the pool facilities also garner positive remarks, highlighting a comprehensive fitness experience. The gym’s presence is greatly appreciated, contributing to an active and satisfying stay for those looking to maintain their fitness routines.

Pool
The pool at the Pillo Hotel & Leisure Club has elicited mixed feelings from guests. Many praised the pool, noting its appeal especially for children, who thoroughly enjoyed their time there. The pool was frequently described as fabulous, lovely and a fantastic addition to the hotel's amenities. Guests appreciated the size and the inclusion of a sauna and steam room.

However, many reviews pointed to significant areas needing improvement. Common complaints included old, dirty tiles, visible mould and a general sense that the pool area was run down and in dire need of renovation. Several guests found the pool to be very dirty with scum and dirt staining the tiles above the waterline, contributing to a perception of poor cleanliness.

Access to the pool was another issue with multiple reports of it being closed for maintenance or out of service during guests' stays. The pool's temperature was also a point of contention with several finding it too cold for comfort.

Despite the issues, the pool staff were noted to be polite and friendly, making the experience somewhat better for those who were able to use the facilities. For visitors considering this hotel, it's advisable to check the current status and maintenance schedule of the pool to avoid disappointment.

Parking
The Pillo Hotel & Leisure Club offers ample parking facilities, providing plenty of space for guests to park their vehicles conveniently on-site. The availability of free parking is a notable perk for visitors, especially those planning to visit nearby attractions like Tayto Park. While most guests found the parking to be good and plentiful, a few did mention occasional issues, such as an incident in the car park and some areas where parking conditions were less than ideal. Despite these isolated concerns, the general consensus remains positive regarding the parking amenities at the hotel.

Family
The Pillo Hotel & Leisure Club presents itself as an ideal destination for family vacations, offering a range of activities and facilities designed to keep young guests entertained. The hotel's family-friendly atmosphere is enhanced by nightly entertainment for kids, a vibrant playroom and a spacious pool that was noted to be particularly enjoyable for young children. Families looking for comprehensive facilities will appreciate the hotel’s reputation for being popular with families, though this does mean that common areas can be busy.

In addition to in-house activities, the hotel’s proximity to Tayto Park adds an extra attraction for families looking to explore local sites. Guests have remarked positively on the accommodations, describing family rooms as more akin to apartments, providing ample space for families to spread out.

Despite some issues with noise and busyness due to the high number of family guests, the overall consensus highlights the hotel as a great family-oriented destination. The child-friendly environment includes features like kids' discos and kids' clubs, although there were mentions that the kids' club was not always available.

In summary, the Pillo Hotel & Leisure Club is praised for its dedication to family entertainment, spacious accommodations and its child-friendly amenities, making it a well-rounded choice for family getaways.

4 Star
The Pillo Hotel & Leisure Club has garnered mixed feedback regarding its four-star rating with several guests expressing disappointment in its pricing and service standards. While some visitors acknowledge it as a four-star hotel, a significant number feel that the hotel does not live up to the expectations associated with its rating, citing poor service and facilities that do not align with its supposed four-star status. Despite this, the hotel remains a desirable choice for families looking for a good stay. However, it appears that many believe the cost does not match the experience, particularly when certain amenities, such as air conditioning in a largely glass-constructed building, are not functioning properly.

Business
The Pillo Hotel & Leisure Club is well-suited for business travelers, offering a functional and convenient stay. The hotel is ideal for those on business trips, providing a business atmosphere and multiple business rooms, including a business suite, to cater to professional needs. Guests appreciate the availability of a business meeting room, which facilitates smooth work engagements. The hotel's rooms are equipped with large tables, making them conducive for working with a computer. While the establishment may not excel in offering a warm welcome, it compensates with practical amenities such as a reliable WiFi connection. The inclusion of breakfast in the stay adds to the convenience. However, it's worth noting that guests need to book slots to use the gym and pool facilities. Overall, the Pillo Hotel & Leisure Club offers a solid environment for business activities, combined with essential amenities for a productive stay.

Accessible
Located in a prime area, the Pillo Hotel & Leisure Club receives high praise for its modern and clean rooms, making it a comfortable option for travelers. The hotel stands out for its easy accessibility, particularly for guests with disabilities. It offers great wheelchair accessibility, including an accessible room and facilities suitable for children. Additionally, an accessible toilet is available, enhancing convenience for all guests. While the accessible parking is noted to be a bit far from the entrance, the hotel's proximity to popular attractions like Tayto Park makes it an appealing choice for a comfortable and accessible stay.

Indoor Pool
The indoor pool at Pillo Hotel & Leisure Club received mixed reviews from guests. While several guests described the pool as great and particularly enjoyable for children, some noted that the pool area could use an upgrade, mentioning old tiles and green walls. The pool's cleanliness was appreciated, though it was considered small by some reviewers. A few guests mentioned that scheduling pool visits was confusing and the pool was often busy. Timeslots were available but not always convenient. Some guests found the pool's temperature too cold. The occasional closure of the children's pool and the indoor pool in general seemed to negatively impact guests' experiences. Overall, despite some drawbacks, the pool was a highlight for many, especially families with children.

Romantic
The Pillo Hotel & Leisure Club is an excellent choice for couples seeking a romantic getaway. The hotel is situated in a nice area, ideal for an evening stroll, setting the mood for a romantic stay. It provides a charming ambiance for a romantic dinner, making it perfect for a quiet, child-free weekend or a special occasion. Guests have noted the very romantic setting for weddings, contributing to the overall enchanting atmosphere of the hotel. For those looking to unwind, the hotel offers a relaxing retreat for couples with several reviewers promising to recommend it for a rejuvenating break. Though there have been mentions of noise issues, the general sentiment remains highly positive regarding its suitability for romance.


Yes, Pillo Hotel & Leisure Club has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Pillo Hotel & Leisure Club.

No, Pillo Hotel & Leisure Club doesn't allow dogs.

Yes, parking facilities are available at Pillo Hotel & Leisure Club.

Yes, Pillo Hotel & Leisure Club has a gym.

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