Gran Melia Arusha enjoys a fantastic location, surrounded by lush landscapes and offering stunning views of Mount Meru. It is strategically placed for easy access to the airport and provides seamless transitions to safari adventures. Guests love the serene views from the rooftop restaurant and rooms, with the natural beauty serving as an excellent backdrop for relaxation.
The breakfast experience at Gran Melia Arusha is highly praised, with guests enjoying an extensive and delicious buffet served in a beautiful setting by attentive staff. While options for vegans could be improved and freshness may decrease later in the morning, most guests remember breakfast as a highlight of their stay with a varied assortment pleasing many palates.
Though dinner experiences reflect mixed reviews, the rooftop bar stands out with incredible dishes for both lunch and dinner. The buffet offers a rich variety, receiving positive comments for its quality. However, dining costs can be high, with some guests pointing out the steep price for the buffet. Despite this, affordable options like main courses for $15 offer good value. While the food is described as generally good, it occasionally falls short of expectations for some guests regarding price and satisfaction.
Gran Melia Arusha's rooms are lauded for their comfort, luxury, and design. They are modern, spacious, clean, and provide a pleasant retreat enhanced by garden views and quiet, beautifully decorated interiors. The Red Level rooms offer an additional layer of indulgence, with comprehensive amenities ensuring comfort and convenience during their stay.
Cleanliness at the hotel is characterized as excellent, with clean and comfortable rooms contributing to a pleasant stay. The well-maintained environment and green surroundings complement the clean atmosphere, although there are occasional calls for improvement in cleaning routines.
The staff consistently earns praise for their friendliness and helpfulness, creating an inviting atmosphere. Guests appreciate the courteous, attentive, and responsive nature of the team, making the stay comfortable and satisfying. Despite a few mentions of a slower pace, the overall impression of the staff is overwhelmingly positive.
Gran Melia Arusha's pool is a striking feature of the hotel, with a beautiful setting enhanced by attentive staff and complemented by an adjoining rooftop bar and restaurant. The pool adds charm to the surroundings, though some guests mention the cold water temperature as a deterrent during certain months. Nonetheless, the pool area is a significant part of the hotel's appeal, providing guests with a picturesque spot for leisure and enjoyment.
Overall, Gran Melia Arusha leaves a positive impression on its guests, combining stunning location, quality dining, comfortable rooms, and excellent service to create a memorable stay.