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Summary of reviewsGreen Mountain Hotel in Arusha offers a serene retreat, ideally situated for exploring city highlights and nearby natural attractions. Guests commend its tranquil yet accessible location, with lush surroundings that provide a restful ambiance. The hotel boasts a delightful restaurant, recognized for its varied and high-quality meal options, from buffet breakfasts to à la carte dinners. The dining experience is enhanced by fresh local ingredients and a friendly, attentive staff, although some note longer wait times and higher pricing.
The spacious, well-maintained rooms are a highlight for travelers, offering modern comforts and cleanliness that meet high standards. This attention to detail extends to the whole property, with guests often mentioning the pristine condition of both rooms and common areas, despite signs of necessary renovation. The staff consistently receive praise for their exceptional service and friendliness, with particular mention of their personalized attention and efficiency in organizing logistics.
The hotel's swimming pool is a charming feature, offering a clean and refreshing escape in a picturesque garden setting. While not large, it contributes to an overall atmosphere of relaxation. For families, Green Mountain Hotel is a convenient choice due to its strategic location and accommodating nature. The beds receive accolades for comfort and quality, ensuring restful nights, although there are occasional mentions of mattress firmness and bed length.
While Wi-Fi service receives mixed reviews, with some guests encountering connectivity issues, the staff is proactive in addressing concerns. Overall, Green Mountain Hotel provides a relaxing, comfortable stay with a focus on good service, cleanliness, and a warm environment, making it a favored destination in Arusha. Show more
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Categories
Hotel near Golf Courses
This hotel is listed among the top hotels closest to the Arusha Golf Course, offering good accessibility for those interested in playing golf.
Hotel for Honeymoon
Provides comfortable accommodations with picturesque mountain views. A good option for couples seeking a relaxing stay with natural beauty.
Family Friendly Hotel
This hotel is listed as a family-friendly hotel.
Hotel with Free Wi-Fi
Located on Old Moshi Road in Arusha, this hotel provides free Wi-Fi, allowing guests to stay connected during their visit.
Business Hotel
While specific business amenities are not detailed, Green Mountain Hotel is listed among the top business hotels in Arusha. This suggests it meets a certain standard for business travelers, though specific amenities would need to be verified.
Hotel with Outdoor Pool
Green Mountain Hotel offers both an indoor and an outdoor swimming pool for guests to enjoy. The outdoor pool is ideal for soaking up the sun and taking a refreshing dip.
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
Room Types
Deluxe Double or Twin RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.
Executive SuiteThis air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Deluxe Triple RoomThe spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with mountain views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 5 beds.
Standard Double RoomThe spacious double room has private bathroom fitted with a bath and a shower. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in a peaceful part of Arusha, Green Mountain Hotel offers a serene retreat while still being conveniently connected to the city's highlights. Perfectly poised near the center, this hotel provides easy access to key city attractions like the clock tower and Maasai market, making it an ideal base for exploration. Its prime location serves travelers well, particularly those planning to visit Arusha National Park or embark on safaris, as it sits on the main road leading to both Arusha and Kilimanjaro airports. Guests appreciate the quiet, green surroundings that create a restful ambiance, coupled with the allure of spending time in the hotel's lovely swimming pool or indulging in its nice restaurant. Although some might find it a bit removed from bustling shopping areas and the main street, local transport options like boda-bodas and tuk-tuks ensure the city's core is easily reachable. Overall, this hotel strikes a balance between tranquility and accessibility, complemented by professional service and clean, comfortable rooms.
Breakfast
Green Mountain Hotel offers a breakfast experience that appears to delight most guests with its variety and quality. With options available as early as 6 a.m., visitors can enjoy an impressive and plentiful breakfast spread that features both local Tanzanian flavors and international dishes. The buffet seems to cater to diverse tastes, offering a broad selection that includes fresh omelets, pancakes, and an array of both savory and sweet options. Guests have praised the use of fresh local ingredients and appreciated the opportunity to request personalized dishes like omelets and fruit platters, ensuring a tailored dining experience. The staff receives consistent accolades for their friendliness and helpfulness, further enhancing the morning meal. Despite a few comments noting that the selection could be larger, the general consensus highlights a very good and generous breakfast offering that's both delicious and well-prepared, making it a notable start to the day during their stay.
Dinner
Green Mountain Hotel offers a dining experience that consistently impresses guests with its exceptional and varied food options. The restaurant, known for its welcoming atmosphere, provides a delightful culinary journey with selection ranging from buffet breakfasts to à la carte dinners. Guests frequently praise the great taste and quality of the meals, highlighting the restaurant's reputation for serving some of the best food in Arusha. The menu variety ensures that there is something for everyone, making dining at the hotel a convenient choice for visitors. Although some guests noted longer wait times for cooked-to-order dishes, the delicious outcome made the wait worthwhile. Moreover, the attentive waitstaff and the restaurant's willingness to remain open late for arriving guests significantly enhance the overall dining experience. While some find the prices a bit on the higher side, the food quality justifies the cost. Overall, whether guests are seeking a simple meal or a celebratory dinner, Green Mountain Hotel's restaurant stands out as a superb dining destination.
Rooms
Green Mountain Hotel offers a range of spacious and clean rooms that frequently meet, and sometimes even exceed, guest expectations. Many reviews highlight the size of the rooms, describing them as large, comfortable, and modern, with several guests noting upgraded accommodations to be particularly generous. Cleanliness is a recurring positive theme, with many stating that rooms are maintained to high standards, nearly comparable to European levels of cleanliness. The comfort of the beds and overall room atmosphere contributed to a pleasant stay, ensuring restful nights for guests. While some rooms face internal hallways instead of outside windows, many guests appreciated the quiet location of the hotel just off the main road, adding to the peaceful environment. Overall, the emphasis is on the spacious, well-kept rooms that provide a comfortable retreat with modern amenities.
Beds
The beds at Green Mountain Hotel receive high praise from guests for their comfort and quality. Whether it's the excellent bedding or the sizable beds, visitors frequently comment on how enjoyable their sleep experience has been. Many reviewers find the mattresses to be particularly comfortable, contributing to restful nights. There are occasional concerns about the firmness of some mattresses, as well as the length of the beds, which may not be ideal for taller guests. Nonetheless, the overall consensus is that Green Mountain Hotel provides an exceptional sleeping experience with its comfortable and roomy beds.
Cleanliness
Green Mountain Hotel in Arusha, Tanzania, consistently impresses guests with its high standards of cleanliness, offering comfort and tidiness that rival local expectations. Visitors frequently describe the hotel as very clean and well-maintained, with cleanliness extending to both the rooms and common areas. Daily cleaning routines ensure that the premises remain in pristine condition, contributing to a comfortable stay. Although the hotel displays some signs of wear over time and would benefit from renovations, the overall upkeep remains commendable. The staff, noted for their kindness and helpfulness, further enhance the stay by maintaining exceptional hygiene standards. Guests have appreciated the value for money offered by the clean and reasonably priced rooms, making Green Mountain Hotel a reliable choice for those prioritizing cleanliness during their travels.
Staff
The Green Mountain Hotel seems to be a shining example of exceptional service, with guest reviews consistently praising the staff for their friendliness and professionalism. Guests have noted that the personnel are not only extremely kind but also take hospitality to the highest level by offering personalized attention, remembering guests by name, and ensuring a welcoming atmosphere. The staff are particularly accommodating, with special mentions of those at the reception and individuals such as the gatelady, Haruna, and Mussa at the front desk standing out for their extraordinary service. The hotel personnel excel at organizing logistics such as taxis, providing excellent care, and offering insightful assistance, especially for those embarking on an ascent of Mount Kilimanjaro. The kitchen team also receives commendation for their attentiveness and friendliness, enhancing the culinary experience. Overall, the combination of a warm shower and a dedicated, friendly staff that always wears a smile contributes to an unforgettable stay, making Green Mountain Hotel a preferred choice for travelers seeking excellent service.
Wi-Fi
Green Mountain Hotel receives mixed feedback regarding its Wi-Fi service. While many guests praise the strong and reliable connection throughout the property, noting it as very good, others experience challenges. Wi-Fi is accessible in various relaxing spots, such as by the pool or on a balcony, enhancing the guest experience. However, some visitors encounter issues, like needing to log on repeatedly or finding the connectivity insufficient in their rooms. Despite these occasional setbacks, the hotel staff is proactive, often attempting to resolve problems promptly. Overall, the hotel offers Wi-Fi service that meets expectations for most, with potential areas for improvement.
Pool
Nestled within the serene surroundings of the Green Mountain Hotel lies a pool area that consistently draws praise from guests. The overall impression is one of delight, as visitors repeatedly commend the pool for its cleanliness and appealing atmosphere. The modest yet refreshing pool offers a lovely retreat, surrounded by a charming garden area that enhances the aesthetic and provides an oasis of relaxation. Guests appreciate the daily maintenance, ensuring that the water remains pristine for those eager for a swim. Although some mention the pool is on the smaller side and occasionally a bit cold, it is still considered a refreshing escape that's well-loved by those who take the plunge. Together with the cozy outdoor breakfast setup, the pool and its surroundings adequately capture the essence of a tranquil getaway.
Family
Green Mountain Hotel emerges as a convenient family-friendly haven in Arusha, offering a pleasing atmosphere for relaxation, particularly after a safari adventure. Its strategic location near the main road to Arusha and Kilimanjaro airports makes it a practical choice for travelers. The hotel's hospitality is noteworthy, with a staff committed to accommodating last-minute bookings, even for early arrivals. Families will appreciate the child-friendly environment and the fresh, locally-sourced breakfast. While the area around the reception might experience some noise disturbances, the overall experience is marked by comfort and accessibility.
Yes, Green Mountain Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Green Mountain Hotel.
No, Green Mountain Hotel doesn't allow dogs.
Yes, parking facilities are available at Green Mountain Hotel.