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Summary of reviewsHotel ZM Premium is highly favored for its strategic location near Holambra, providing convenience with close proximity to essential amenities such as restaurants, pharmacies, gas stations, markets and local fairs. Guests commend the peaceful surroundings and good cost-benefit ratio with the location enhancing the overall positive experience, which includes excellent breakfast, outstanding hygiene and commendable service.
The breakfast offerings at Hotel ZM Premium receive general appreciation for their variety and deliciousness, especially the cakes and sweets. While some guests express a desire for more options and fresher items such as fruits and scrambled eggs, the breakfast remains a satisfying start to the day, bolstered by the courteous and attentive staff.
Rooms at Hotel ZM Premium are spacious, well-ventilated and equipped with necessary amenities like air conditioning and minibars. Despite minor signs of aging and some practical drawbacks like old sockets and small televisions, the rooms are kept clean and comfortable. Daily housekeeping ensures cleanliness and the quiet ambiance makes it a recommended choice for budget-conscious travelers.
Cleanliness is a strong point for Hotel ZM Premium with guests consistently praising the efforts of the cleaning staff, who maintain a spotless and fresh environment. The hotel's simple decor meets expectations in terms of tidiness and organization, making it an attractive option for those seeking a clean and comfortable stay.
The hotel's staff receives considerable acclaim for their exceptional service and hospitality. Operating 24-hour reception, the team is noted for their attentiveness, politeness and efficiency. From friendly receptionists to diligent cleaning and coffee service personnel, the staff's unified effort in ensuring a pleasant stay is frequently highlighted by guests.
While the parking area is small and may not accommodate all guests, leading some to park on the street, the provision of free parking is appreciated by many. The limited parking space indicates an area for potential improvement.
The beds at Hotel ZM Premium are generally praised for their comfort, contributing to a restful night's sleep. Guests appreciate the cleanliness and comfort of the mattresses and sheets, although there are occasional concerns about mold or old blankets. Despite these isolated issues, the majority of reviews highlight the beds' comfort and softness positively.
Overall, Hotel ZM Premium provides a well-rounded and pleasant experience with strategic location, good breakfast, clean and comfortable amenities and exceptional service, making it a favored choice among travelers.
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