Mediterrane Hotel by Castelo Itaipava

Arraial do Cabo -22.96223100, -42.02411900 , Rua Pastor Admardo Machado ( Antiga Rua D ) Lote 95 (Show on Map)
8.3
Very Good


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Summary of reviewsMediterrane Hotel by Castelo Itaipava in Arraial do Cabo is celebrated for its excellent location, offering easy access to the beautiful Prainha beach and nearby amenities like markets and restaurants. Guests commend the serene environment that balances accessibility to tourist attractions and tranquility, enhancing its appeal as a favored spot for beach lovers.

The accommodations at the hotel are spacious and comfortable, with guests frequently highlighting the cleanliness and pleasant scent of the rooms, further complimented by comfortable beds that ensure a good night's sleep. Families and those seeking a relaxed atmosphere find the quiet surroundings especially inviting.

The hotel's breakfast, while receiving mixed feedback, is generally praised for its variety and quality, featuring a range of fruits, pastries, and well-prepared hot dishes. Guests appreciate the attentive service of the breakfast staff, which contributes to a positive dining experience. The on-site restaurant receives high marks for its diverse and delicious menu offerings and reasonable pricing, making it a popular choice among both hotel guests and non-guests.

A major highlight of the hotel is its exemplary staff, known for their friendliness and professionalism. Employees, such as Vitória, Nicholas, and Ana Maria, receive specific commendations for their exceptional service. This level of service is reflected across all staff, creating a warm and welcoming environment for guests.

The hotel's cleanliness is generally praised, with facilities like the pool, gym, and restaurant noted for their upkeep. However, some guests have reported issues with bathroom hygiene and odors, pointing to variability in experiences.

Amenities like the rooftop pool offer stunning views and a clean, enjoyable environment, making it a favored spot for relaxation. The proximity to picturesque beaches enhances the beachside appeal, although the nightlife requires transportation due to its quiet locale.

Although the Wi-Fi is available throughout the hotel, its unreliability in guest rooms is noted as an area needing improvement. The gym, while appreciated for its accessibility, is criticized for limited equipment and maintenance, indicating room for enhancement.

Parking, requiring an additional fee, is a sticking point for many guests who feel it should be included in the accommodation cost. Nonetheless, the hotel's central location near the beach means a car is often unnecessary, mitigating some parking concerns.

Overall, Mediterrane Hotel by Castelo Itaipava is highly recommended for its exceptional location, comfortable accommodations, and a staff that goes above and beyond to provide a welcoming and enjoyable stay.
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Categories
Hotel with Spa
This hotel features a state-of-the-art spa with a variety of treatments and therapies. It also offers a sauna, steam room, fitness center, outdoor pool, and bar, promoting relaxation and wellness.

Dog Friendly Hotel
This hotel is consistently listed as a top dog-friendly option. While specific amenities are not detailed in the provided data, its repeated mention suggests a positive experience for guests with pets.

Business Hotel
This hotel offers a business center and meeting/banquet facilities. Guests can enjoy amenities such as an outdoor pool, room service, and free breakfast, along with conveniences like laundry and car rental services.

Hotel with Parking
Mediterrane Hotel by Castelo Itaipava offers free buffet breakfast and free WiFi. It is located near Hermes Barcellos Public Park and is listed as having parking.

Accessible Hotel
The Mediterrane Hotel by Castelo Itaipava features Superior Accessibility rooms designed for guests with mobility needs. The hotel is also equipped with elevators, facilitating movement between floors for all guests.

4-Star Hotel
This hotel stands out due to its proximity to Prainha beach, making it incredibly convenient for beach lovers. It offers well-received service, a highly-rated breakfast with many options and a pool with a view.

Hotel with Outdoor Pool
The hotel features an outdoor swimming pool complemented by a sun terrace, perfect for relaxation. Guests also have access to a sauna, gym, and a bar near the pool area.

Hotel near The Beach

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Gym

Room Types
Superior Double Room This double room features a TV and air conditioning. The private bathroom comes with a shower and a hairdryer.

Superior Triple Room This triple room features a TV and air conditioning. The private bathroom comes with a shower and a hairdryer.

Deluxe Double Room The double room includes a private bathroom fitted with a hairdryer. This double room features a TV. The unit has 1 bed.

Deluxe Triple Room The triple room includes a private bathroom fitted with a hairdryer. This triple room offers a TV.

Superior Quadruple Room The quadruple room includes a private bathroom fitted with a hairdryer. This quadruple room features a TV.

Guest Reviews
8.3
Very Good
Location
The Mediterrane Hotel by Castelo Itaipava in Arraial do Cabo receives high praise particularly for its exceptional location. It's ideally situated just a short walk from the popular Prainha beach, making it an excellent base for beach lovers eager to explore the area. The location is frequently described as perfect for accessing both the beautiful beaches and the city center, with added convenience of nearby markets, pharmacies, and restaurants.

In addition to the prime location, guests consistently commend the hotel's attentive and friendly staff, enhancing the overall welcoming atmosphere. While the area maintains a tranquil vibe, especially during the weekdays, it remains close to main tourist attractions, providing guests with a peaceful yet conveniently situated place to stay.

The accommodations themselves are noted to be spacious and comfortable, with a high level of cleanliness. Breakfast at the hotel is well-received, often highlighted for its variety and quality. For families or those seeking a relaxed environment, the quiet surroundings are regarded as an added bonus, with the location striking a fine balance between accessibility and serenity.

Breakfast
The breakfast experience at Mediterrane Hotel by Castelo Itaipava evokes mixed emotions among guests, with many praising its abundant and varied offerings while others note areas for improvement. Frequent positive mentions describe the breakfast as very good, excellent, and wonderful, highlighting its abundance and variety. Guests appreciate the range of fruits, breads, cakes, pastries, and drinks available, alongside well-prepared items like scrambled eggs and healthier options such as yogurts and granola.

However, a noticeable number of guests express dissatisfaction with certain aspects, citing the lack of fruit variety, stale items, and a general need for fresher ingredients. Concerns are raised about the organization and replenishment of the breakfast buffet, with some guests noting that food runs out quickly and is not refreshed promptly.

Service from the breakfast staff is generally seen as friendly and attentive, adding to the overall positive experience for many. The location of the hotel, convenient for exploring the Copacabana area, complements the breakfast offering for guests. Despite some critical remarks, the consensus leans towards a satisfying breakfast experience with room for enhancement in freshness and organization.

Dinner
Mediterrane Hotel by Castelo Itaipava offers a dining experience that combines convenience with quality, catering to guests who might find limited dining options in the surrounding area. The hotel's restaurant is particularly noted for its excellent selection of dishes, with many guests praising the food as delicious, well-prepared, and reasonably priced. The varied menu includes regional specialties like moqueca de peixe and more familiar offerings such as pizza and chicken parmesan, ensuring there is something for every palate. Breakfast at the hotel also receives positive mentions, enjoying a reputation for being both tasty and comprehensive.

While most diners appreciate the food quality and variety, some reviews point towards occasional issues with service, particularly during dinner hours, citing delays and confusion. Nevertheless, the attentive staff often make up for these shortcomings. The restaurant's ability to serve both hotel guests and non-guests makes it a popular choice, and its reasonable prices mean that guests can enjoy a fine dining experience without straining their budgets. Despite some minor hiccups, the hotel restaurant remains a valued aspect of many guests' stay, offering a reliable and enjoyable culinary option.

Rooms
Mediterrane Hotel by Castelo Itaipava offers guests an inviting stay characterized by spacious and comfortable rooms. Travelers frequently highlight the large room sizes that provide ample space for relaxation and the quality of the beds, which contribute significantly to a comfortable night's sleep. Many reviewers appreciate the cleanliness and organization of the rooms, with particular praise for the well-ventilated environments and pleasant scents. The hotel's location near Prainha beach is also a noted advantage, offering easy access to nearby attractions.

The hospitality at Mediterrane Hotel is commendable, with staff described as friendly and attentive, enhancing the overall experience. Guests have enjoyed good service paired with a varied breakfast, contributing to a well-rounded stay. However, there are mentions of outdated aspects in the accommodations and occasional issues with the shower fixtures, which may detract from the overall experience for some.

The hotel provides practical amenities such as beach towels and has an on-site restaurant noted for reasonable prices, open throughout the day and evening. Though there is some feedback regarding the gym facilities and other minor inconveniences, the general consensus portrays a clean, comfortable, and conveniently located hotel with admirable service standards that cater to both leisure and relaxation.

Beds
Mediterrane Hotel by Castelo Itaipava offers a generally positive experience when it comes to comfort in its guest rooms, particularly with regards to the beds. Many guests praised the beds for being large and spacious, providing a notably comfortable sleeping experience. The bedding was often described as clean and fragrant, contributing to a restful stay. Guests frequently mentioned plush mattresses that, while occasionally too soft for some, added to the coziness factor. The spacious rooms complemented the well-sized beds, ensuring a comfortable environment.

However, several reviews highlighted a recurring issue with beds made up of two single mattresses pushed together, which sometimes created an uneven sleeping surface. Pillows and towels occasionally lacked in quality, detracting slightly from the overall comfort. Despite these minor inconveniences, the general consensus leans favorably towards comfort, with guests appreciating the room size and the amiable environment provided by the staff, even though issues like noisy air conditioning were noted. Overall, guests seeking relaxation with comfortable bedding might find Mediterrane Hotel by Castelo Itaipava to be satisfactory.

Cleanliness
Mediterrane Hotel by Castelo Itaipava presents a mixed picture when it comes to cleanliness according to guest reviews. On the positive side, many guests have appreciated the hotel's meticulous attention to cleanliness, noting that the rooms and facilities are very clean and well-organized. The staff's commitment to maintaining a tidy environment, particularly in common areas like the pool, gym, and restaurant, receives consistent praise. Guests have frequently highlighted the excellent cleanliness, describing it as impeccable and unmatched. The clean and fragrant bed linens and towels, along with daily housekeeping service, contribute to an overall pleasant experience for many visitors.

However, there are contrasting opinions. Some reviews have pointed out significant cleanliness issues, with reports of unpleasant odors, dirty bathrooms, and inadequate room cleaning. Instances of mold in bathroom tiles, stained towels, and even sightings of cockroaches have been mentioned by some guests. These concerns extend to public areas as well, with dissatisfaction noted about dirty elevators and pool glass, and a pervasive sewage smell at night that disturbed some visitors.

In summary, while the Mediterrane Hotel has garnered praise for its tidy and well-kept facilities, there are notable discrepancies in guest experiences concerning cleanliness, primarily related to odors and bathroom hygiene. The hotel's location and well-mannered staff are often appreciated, providing a welcoming atmosphere despite the varied cleanliness reports.

Staff
'Mediterrane Hotel by Castelo Itaipava' is consistently praised for its remarkable staff, standing out as one of the key highlights for guests. The reception team, led by friendly and competent staff members such as Vitória, Nicholas, and Ana Maria, provides excellent service and is known for their politeness and helpfulness. Guests frequently observe the team's exceptional attentiveness and willingness to go above and beyond to ensure a pleasant stay. Employees like Kelly and Marcos have been highlighted on numerous occasions for their outstanding service, contributing significantly to the hotel's welcoming atmosphere.

The hotel staff is characterized by their friendliness and professionalism, offering a warm and accommodating environment from the reception to the housekeeping team. This quality is reflected in experiences such as guests being allowed to use the hotel facilities even after checkout or the staff's supportive approach during guests' health issues. The breakfast service and the restaurant team receive special mention for their friendly demeanor and efficient service.

Moreover, the professional yet personal touch from every employee, whether it's the valet, cleaning staff, or dining team, enhances the hotel's reputation. Guests appreciate the comfort and care shown in their interactions, which adds a personal touch to their stay at the hotel. Overall, the staff's exceptional service, combined with a great location and delightful amenities, makes 'Mediterrane Hotel by Castelo Itaipava' a recommended choice for travelers seeking a friendly and accommodating hotel experience.

Wi-Fi
The Wi-Fi situation at Mediterrane Hotel by Castelo Itaipava appears to be a mixed bag with significant room for improvement. Guests noted that while Wi-Fi availability is advertised throughout the hotel, its functionality often falls short of expectations, especially in the guest rooms where the signal tends to be weak or non-existent. Some guests reported that the Wi-Fi was unstable, slow, and frequently disconnecting, making it necessary at times to rely on 4G mobile data. However, the signal seemed more reliable in the common areas. The hotel does offer ample Wi-Fi, but the connectivity issues, such as frequent drops and instability, were recurrent themes in guest feedback. Improving the Wi-Fi experience could greatly enhance the overall guest experience at this otherwise well-regarded property.

Gym
The gym at Mediterrane Hotel by Castelo Itaipava receives mixed feedback from guests. While some visitors appreciated being able to use the gym during their stay, describing it as convenient and accessible on a daily basis, many others point out significant areas for improvement. The gym is noted for being particularly small, with limited equipment—many mentioning it only contains one machine. There are also remarks about the facility's poor maintenance, with equipment showing signs of rust and missing grips, indicating a need for attention and repairs. Additionally, the noise level from the gym and surrounding areas can be distracting at times, which could affect the workout experience. Guests also suggest that the operating hours could start earlier to allow for more flexible access. Overall, while the gym is a convenient amenity for some, it falls short of expectations in terms of space, equipment availability, and upkeep.

Pool
Perched on the rooftop, the pool at Mediterrane Hotel by Castelo Itaipava offers guests a delightful experience, combining stunning views with a refreshing swim. Blessed with panoramic sights that extend across the scenic Arraial region, the pool becomes an irresistible retreat, particularly at sunset when the vibrant hues create a spectacular backdrop. With its clean and comfortable environment, visitors appreciate the pool's consistently high maintenance standards. The moderate size and shallow depth make it ideal for leisurely bathing, especially under the warm summer sun.

Guests find the pool area charming, accentuated by its proximity to a quaint beach, akin to having their private swimming oasis. Paired with the convenient on-site restaurant, where delicious meals complement the poolside experience, the pool area becomes a hub of relaxation and enjoyment. Although some note the lack of heating, the overall experience remains incredibly positive, with the pool often described as a delightful addition to the hotel's excellent facilities.

Beach
Mediterrane Hotel by Castelo Itaipava is conveniently positioned near the beach, offering easy access for guests. The proximity allows for a leisurely stroll to the nearest beach, which is just one block away and is admired for its tranquility, turquoise waters, and warmth. The hotel's location is praised as ideal, situated between a small beach and a municipal park, providing a serene environment. Despite one reviewer's comment on the beach not being ideal for swimming, the overall sentiment highlights the appeal of being close to beautiful beaches. Visitors will find that although nightlife may require transportation, the hotel’s beachside location enhances the stay with its picturesque setting.

Parking
At Mediterrane Hotel by Castelo Itaipava, guests have generally voiced dissatisfaction with the hotel's parking arrangements. The main point of concern is that parking is not included in the room rate and incurs an additional daily fee of 40 reais. This charge is often perceived as expensive, especially for those staying for extended periods, and many guests were not informed of this cost prior to booking. The parking lot itself is noted for being cramped, with spaces that are tight and sometimes lead to cars being trapped. Despite these drawbacks, the hotel benefits from its convenient location near the beach, which means guests often don't need to use their cars during their stay. Additionally, some visitors found the parking situation manageable due to ample street parking nearby. However, overall, the separate parking fees left many suggesting that this should either be included in the accommodation cost or significantly reduced for hotel guests.

Family
Mediterrane Hotel by Castelo Itaipava has garnered praise for its family-friendly atmosphere and range of activities suitable for children. Guests appreciate the well-maintained facilities and the dedicated leisure spaces, including a nice pool and game rooms, which provide entertainment for the kids. The hotel staff receives high marks for their friendly and accommodating service, especially in attending to families with young children. The presence of an in-house restaurant with affordable prices and good quality food is a highlight, as dining options around the hotel are limited. While guests note that certain amenities, such as breakfast options and sauna hours, could see improvement, the overall experience remains positive due to the excellent organization and cleanliness. Those traveling with children find the playroom especially beneficial, and the availability of special family-friendly features, such as a room for young children and supportive services from staff, enhances the stay. The hotel's calm location near a serene beach also contributes to its appeal as a restful retreat for families. Despite some concerns, such as the need for a 'baby pantry' or early check-out situations, many guests express a desire to return, valuing the experience as worthwhile and enjoyable for families.

4 Star
Mediterrane Hotel by Castelo Itaipava has garnered a mix of reviews reflecting its overall quality and offerings. While the hotel structure is well-regarded, and staff interactions are described as polite and friendly, there is a consensus that the establishment may overstate its four-star claim. Several guests feel the hotel aligns more closely with a three-star rating due to unmet expectations regarding service and amenities, such as limited breakfast options and occasional cleanliness issues.

Despite this, the hotel provides a pleasant experience with very good facilities and a welcoming atmosphere that encourages some guests to consider a return visit. The physical space of the hotel is appreciated, contributing to a positive experience for many. However, for the price point, some guests anticipate a higher level of service and additional features that would justify the cost. Overall, while the hotel offers an agreeable setting and experience, there are noted areas for improvement to fully meet the expectations associated with a four-star establishment.

Dog Friendly
Guests at Mediterrane Hotel by Castelo Itaipava have noted the hotel's accommodating nature towards pets, particularly praising the provision of a pet kit which includes a bed, bowl, and sanitary pad. This thoughtful touch ensures that pets can have a comfortable stay. The hotel welcomes a variety of dog breeds, including border collies, which adds to the appeal for dog owners considering a visit.

While the service and forethought in accommodating pets are appreciated, some guests have expressed concern over the pet fee, perceiving it as expensive considering the amenities provided. There's also feedback suggesting that the pet fee could include more comprehensive perks, such as meals for the pets. Additionally, the presence of pigeons and occasional dogs in the breakfast room has been noted, which may be a point of interest for those traveling with their furry friends.

Overall, Mediterrane Hotel demonstrates a commitment to being pet-friendly with specific arrangements and facilities, although guests recommend clarification on pet fees and potential inclusions before arrival to manage expectations effectively.


Yes, Mediterrane Hotel by Castelo Itaipava has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Mediterrane Hotel by Castelo Itaipava.

Yes, Mediterrane Hotel by Castelo Itaipava welcomes dogs.

Yes, parking facilities are available at Mediterrane Hotel by Castelo Itaipava.

Yes, Mediterrane Hotel by Castelo Itaipava has a gym.

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