Hotel Pentagon
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Summary of reviewsHotel Pentagon is widely appreciated for its strategic location, offering convenient access to both Washington D.C. and the surrounding areas of Virginia. Its proximity to key landmarks such as Arlington National Cemetery, Pentagon and the National Mall, along with efficient public transportation connections, makes it an excellent base for travelers. The hotel's close distance to the airport and free parking further enhance its appeal, especially for those traveling by car. Guests find the area around the hotel to be quiet, safe and equipped with local amenities including shopping centers and restaurants.
The breakfast service, despite some mixed reviews, is generally seen as a good start to the day. Guests appreciate the variety, including hot dishes and continental options, although improvements in replenishment and variety were noted. Dinner options also received positive feedback, particularly the arrangement with nearby restaurants providing a good dining experience.
Rooms at Hotel Pentagon are spacious and equipped with practical amenities like refrigerators, microwaves and coffee makers, making them ideal for families and groups. Many appreciated the clean and comfortable beds, though there were calls for renovation due to outdated furniture and occasional maintenance issues. Cleanliness is maintained at an acceptable level by the housekeeping staff, despite a few concerns about specific cleanliness issues and the need for updating older amenities.
The hotel staff receive mixed reviews; many guests praised their friendliness and helpfulness, particularly the front desk and cleaning staff. However, inconsistencies in service, especially during night shifts, were noted. The free WiFi service also garnered varied experiences with some guests praising its stability and speed, while others faced issues with connectivity.
The gym, though modest in size, offers essential facilities that cater to guests' workout needs. The outdoor pool, described as nice and clean, is appreciated especially by families, despite occasional closures and maintenance issues. Parking is a significant advantage with ample free spaces available close to rooms, adding to the hotel's overall affordability.
Family-friendly amenities received high marks with spacious rooms and additional features like interconnecting rooms and an activity area for children. The hotel's quiet and safe environment, combined with convenient access to attractions and amenities, makes it a reliable choice for families.
Comfortable bedding is a standout feature, contributing to a pleasant stay with clean and accommodating room setups often praised by guests.
Overall, Hotel Pentagon offers a blend of convenience, comfort and affordability, making it a suitable choice for both leisure and business travelers. Despite some areas needing improvement, the positive aspects such as location, amenities and family-friendly features heavily contribute to a generally satisfactory stay experience.
Categories
The breakfast service, despite some mixed reviews, is generally seen as a good start to the day. Guests appreciate the variety, including hot dishes and continental options, although improvements in replenishment and variety were noted. Dinner options also received positive feedback, particularly the arrangement with nearby restaurants providing a good dining experience.
Rooms at Hotel Pentagon are spacious and equipped with practical amenities like refrigerators, microwaves and coffee makers, making them ideal for families and groups. Many appreciated the clean and comfortable beds, though there were calls for renovation due to outdated furniture and occasional maintenance issues. Cleanliness is maintained at an acceptable level by the housekeeping staff, despite a few concerns about specific cleanliness issues and the need for updating older amenities.
The hotel staff receive mixed reviews; many guests praised their friendliness and helpfulness, particularly the front desk and cleaning staff. However, inconsistencies in service, especially during night shifts, were noted. The free WiFi service also garnered varied experiences with some guests praising its stability and speed, while others faced issues with connectivity.
The gym, though modest in size, offers essential facilities that cater to guests' workout needs. The outdoor pool, described as nice and clean, is appreciated especially by families, despite occasional closures and maintenance issues. Parking is a significant advantage with ample free spaces available close to rooms, adding to the hotel's overall affordability.
Family-friendly amenities received high marks with spacious rooms and additional features like interconnecting rooms and an activity area for children. The hotel's quiet and safe environment, combined with convenient access to attractions and amenities, makes it a reliable choice for families.
Comfortable bedding is a standout feature, contributing to a pleasant stay with clean and accommodating room setups often praised by guests.
Overall, Hotel Pentagon offers a blend of convenience, comfort and affordability, making it a suitable choice for both leisure and business travelers. Despite some areas needing improvement, the positive aspects such as location, amenities and family-friendly features heavily contribute to a generally satisfactory stay experience.
Family Friendly Hotel
Provides a convenient location near the Pentagon and offers comfortable accommodations. It's a reasonable option for families visiting the area.
Hotel with Parking
Hotel Pentagon offers free parking and is situated close to the Pentagon, making it a convenient option for visitors. It provides basic amenities and comfortable accommodations.
Accessible Hotel
Hotel Pentagon is compliant with the American's With Disabilities Act, offering accessible parking, accessible routes to public spaces, and an accessible reception area. Guest room accessibility features include accessible doors and doorways with at least 32-inches of clear width, accessible bathrooms with shower/tub options, accessible room controls, and accessible clear floor space.
Hotel with Outdoor Pool
This hotel includes a refreshing seasonal outdoor pool with sun loungers for relaxation. It also offers a 24-hour fitness center and a restaurant, providing a balanced experience for leisure and convenience.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Guest Reviews
Hotel Pentagon boasts an enviable location, strategically positioned for those looking to explore both Washington D.C. and the surrounding areas of Virginia. The hotel is noted for its easy accessibility, situated just off the interstate, making it a convenient stop for travelers by car. Proximity to significant landmarks such as the Arlington National Cemetery, Pentagon and the National Mall is highlighted with guests appreciating the short drives to these key sites.
Public transport connections are excellent with a bus stop right outside the hotel offering quick links to the Pentagon Metro station and further ensuring seamless commutes to downtown D.C. For those with a car, the commute to D.C. is merely 10-15 minutes, providing a hassle-free blend of urban and suburban lifestyles. Other perks include being close to the airport, which is especially beneficial for air travelers.
The area around the hotel is praised for being quiet and safe despite its proximity to major highways. There's a decent mix of local amenities nearby, including shopping centers and restaurants. Additionally, visitors find the hotel's location convenient for visiting popular attractions with good price-performance and the added benefit of free parking.
Overall, Hotel Pentagon's location is frequently deemed perfect or excellent by guests, offering a blend of convenience, affordability and accessibility to key attractions, making it an ideal base for both leisure and business travelers.
The breakfast offerings at Hotel Pentagon receive mixed reviews, but there are notable positive aspects that guests frequently appreciate. Many guests find the breakfast to be great, hearty and varied, describing it as a good start to their day. The inclusion of hot dishes such as scrambled eggs, bacon, pancakes, sausages, as well as bagels, toast, sweet pastries, cereals and drinks like coffee, juice and tea is often highlighted as a strong point. The breakfast room’s spaciousness and the friendly and helpful breakfast staff add to the positive experience for some.
However, the breakfast service has its drawbacks. A few guests report that essential items like yogurt and fruit are quickly depleted and not restocked, especially on busy days. The limited window for breakfast service, from 7 to 9 am, is seen as inconvenient by some visitors. There are mentions of the breakfast becoming repetitive with minimal variety day-to-day. On occasion, specific complaints include a lack of hot options, poor quality coffee and instances of food items running out before the end of the serving time.
Overall, while the breakfast at Hotel Pentagon is generally considered good with ample options by American standards, there are areas such as timely replenishment and variety that could use improvement. The free breakfast is seen as providing good value for money, contributing to an overall satisfactory stay for many guests.
Dinner at Hotel Pentagon has received favorable feedback from its guests with many describing the meals as excellent and delicious. Visitors have found the food to be complete, satisfying and perfectly balanced, contributing to a memorable dining experience. While the hotel itself does not have an on-site dining facility, the dinner arrangements made by the hotel have nonetheless impressed guests. Moreover, the proximity of several nearby restaurants offers a variety of dining options, ensuring that guests have a range of choices that meet their culinary preferences. However, the hotel's receptionist was noted to have limited information regarding these dining options. Despite this, the overall dining experience, particularly dinner, at Hotel Pentagon is highly regarded by its guests.
Hotel Pentagon offers generously sized rooms that many guests found to be clean and equipped with useful amenities like refrigerators, microwaves and coffee makers. The king suites and connected double queen bedrooms with multiple bathrooms were particularly noted for their spaciousness, making it convenient for families and groups. Many guests appreciated the comfort of the beds and found the rooms to be functional with features such as additional sinks outside the bathrooms.
However, despite these positives, the hotel rooms seem to be in dire need of renovation. Numerous reviews highlighted issues such as outdated furniture, unpleasant odors and aesthetic wear and tear including peeling paint, rusty hinges, moldy ceilings and musty smells. Some guests also noted problems with the cleanliness of carpets, bathrooms and overall room maintenance.
Bathrooms appeared to be a recurring point of concern with several reviews mentioning old fixtures, mildew and plumbing issues. Additionally, some guests reported issues with room security and functionality, including non-working outlets and door locks.
On a brighter note, the hotel staff received commendations for their helpfulness and the ease of checkout, which added to a pleasant stay for some guests. While the large room size and inclusion of necessary amenities stood out positively, the call for a comprehensive update cannot be ignored to enhance the overall guest experience.
Located just a stone's throw from Arlington, Hotel Pentagon receives consistent praise for its comfortable accommodations, particularly when it comes to its beds. Guests repeatedly highlight the comfort and quality of the mattresses and pillows, making it clear that a good night's sleep is a common experience. The rooms are also noted to be spacious, often featuring two double beds or king-size beds that guests find very accommodating.
Although there were a few mentions of less satisfactory experiences with bed quality, the overwhelming sentiment is that the beds are comfortable, clean and come with good amenities. With clean sheets and comfortable bedding, most guests found their stay to be quite pleasant. The presence of two bathrooms in some rooms adds to the convenience, especially for families or larger groups.
In summary, Hotel Pentagon’s bedding receives high marks for comfort, which is crucial for travelers seeking rest and relaxation during their stay. Whether guests are visiting for business or pleasure, the hotel’s emphasis on providing a good sleep experience stands out as a notable feature.
Hotel Pentagon receives mixed reviews regarding cleanliness. Many guests have highlighted that rooms are generally spacious and kept clean by a diligent housekeeping staff. Cleanliness is maintained regularly with clean linens and comfortable beds often mentioned. Showers and bathrooms are typically noted as clean and the hotel seems satisfactory for basic needs.
However, there are consistent mentions of outdated facilities, including old bathtubs and carpets that sometimes appear dirty or stained. Some guests have reported more significant cleanliness issues such as mold, cobwebs and even the presence of cockroaches. The condition of some rooms is described as run down with damaged walls, unpleasant odors and stray items left behind. Several reviews suggest that the bathrooms could be cleaner and that certain areas, like the corners of rooms and carpets, need more thorough cleaning.
The overall sentiment suggests that while the hotel maintains a level of cleanliness that many find acceptable, especially for the price, it does have areas that need improvement, particularly in terms of thoroughness and updating older amenities.
Hotel Pentagon receives mixed reviews regarding its staff, ranging from high praise to significant criticism. On the positive side, many guests describe the staff as friendly, courteous, helpful and professional. Specific mentions of excellent service, diligent and attentive behavior and efforts to accommodate guests' needs reflect positively on the hotel's workforce. Reviewers frequently highlight the friendliness and efficiency of the front desk and reception staff, as well as the clean and professional demeanor of the cleaning staff. Several guests found the staff to be supportive, respectful and genuinely interested in providing assistance, creating a welcoming environment.
However, negative experiences also surface, particularly with specific staff members and during certain shifts. Some staff were characterized as unprofessional, unhelpful or even rude with particular mention of night shift personnel and certain managers. Instances of poor communication, lack of customer care and failure to resolve issues detracted from the overall guest experience. A few reviews note that managerial support was sometimes lacking and some guests struggled with unaccommodating or indifferent staff members.
In summary, while many guests have positive experiences with the staff at Hotel Pentagon, noting their friendliness and helpfulness, there are recurrent reports of unprofessional behavior and inadequate service that indicate inconsistencies in the hotel's staffing performance.
Guests of Hotel Pentagon have had varied experiences with the hotel's WiFi service. While some guests noted issues such as weak signal, disconnection and instability in the rooms, others reported positive experiences, mentioning stable, fast and high-speed connections. Many reviews highlighted that the WiFi was easy to use with an excellent signal and continuous service, which was particularly appreciated. The location and availability of WiFi also received positive remarks. However, some criticism was noted regarding the WiFi dropping frequently and complete disconnections, indicating room for improvement. Overall, the feedback suggests a mixed experience with the hotel's WiFi services.
The gym at Hotel Pentagon offers a modest yet functional space for fitness enthusiasts. Despite its small size, the gym is equipped with adapted tools to accommodate various workout needs. Guests have noted the availability of essential facilities, though some reported issues such as a treadmill being out of order and occasional closures. While the gym may not be expansive, it remains a useful amenity for those looking to maintain their exercise routine during their stay.
The pool at Hotel Pentagon receives a mixed reception among guests with a notable lean towards positive feedback. Many guests describe the pool as nice and clean, highlighting it as a great and beautiful outdoor feature that is often a significant plus for those staying at the hotel. Families, in particular, appreciate the familiar and welcoming atmosphere of the pool area.
However, some guests noted issues such as the pool being closed at times, likely due to maintenance or COVID-19 restrictions and a minority mentioning the pool being dirty or small. The hours of operation, typically from 12-8, were not long enough for some visitors. Despite these drawbacks, the pool is largely seen as a pleasant and enjoyable facility that adds value to the guests' experience at the hotel.
Hotel Pentagon offers a highly convenient experience, especially when it comes to parking. Guests consistently praised the ample, free parking availability right next to their rooms, making it easy and accessible. The parking facilities are well-lit and provided without any additional charges, adding to the overall affordability of the stay. Many highlighted the convenience of being close to city attractions, bus stops and essential services, enhancing the hotel's strategic location. However, a few reviews noted that the parking area and some other spaces are in need of major renovation and there were occasional issues with cars being towed. Despite these few drawbacks, the free and plentiful parking remains a significant advantage for guests at Hotel Pentagon.
Hotel Pentagon has garnered positive feedback for its family-friendly amenities and accommodations. Guests appreciated the ample size of the rooms with options such as 3-room suites and interconnecting rooms, which many families found exceptionally convenient. The hotel prides itself on operational amenities, including a well-maintained activity area designed specifically for children, which kept kids entertained while parents relaxed.
The hotel's location received high marks, making family outings more accessible and some families even walked to the nearby metro stop. Breakfast offerings were particularly noted as good, contributing further to the comfortable family experience.
Families traveling with children found the hotel to be an ideal choice with specific positive remarks about its kid-friendly environment and useful amenities. Many reviews highlighted that the accommodations were ample enough for larger families, whether it was a family of four, five or even six.
Moreover, the cleanliness of the hotel, including efficiently cleaned bathrooms and promptly provided new towels, added to the overall satisfaction of the stay. The hotel successfully caters to family needs, making it a reliable choice for those traveling with children.
Hotel Pentagon caters reasonably well to both personal and business travelers. The location is advantageous, especially for those traveling from the airport. Guests appreciated the reliable business fare, indicating it meets the needs of business clientele adequately.
The hotel features a business center, which is well-equipped and convenient for those needing to work during their stay. A business meeting room is also available, an asset for professional gatherings. Proximity to free parking adds another layer of convenience for guests with vehicles.
However, there are certain drawbacks. The lack of Wi-Fi can pose a significant challenge for business travelers who rely on seamless internet connectivity. Some found the air conditioning not effective for business needs, mentioning issues like the office area being hot at first. Despite these minor setbacks, the overall consensus points towards Hotel Pentagon being a suitable choice for airport business travelers, particularly due to its strategic location, attentive staff and adequate business facilities.
The outdoor pool at Hotel Pentagon receives a mix of praise and criticism from guests. On the positive side, many reviews highlight that the pool is large, well-maintained and visually appealing with its beautiful blue color. It's operational and supervised by a lifeguard, ensuring a safe environment for swimmers. Guests, especially children, have enjoyed the pool's refreshing setting and often describe it as amazing and great.
However, several reviews express disappointment with the pool's limited hours, as it is only open from 1 pm to 8 pm, which has left some guests feeling dissatisfied. There were instances when the pool was closed, covered with a tarp or even green, signaling occasional maintenance issues. Despite these shortcomings, the pool area itself is described as nice, making it a popular spot when operational. Streamlined access helps guests reach the pool area easily, enhancing their overall experience.
In summary, while the pool at Hotel Pentagon is generally appreciated for its cleanliness and size, the limited access hours and occasional operational issues have been points of frustration for some guests.
Hotel Pentagon offers clean and simple accommodations ideal for short stays, making it an affordable choice for weekend getaways or brief visits. The cozy environment is fitting for transitory visits, providing a comfortable yet no-frills experience. While it doesn't specifically cater to honeymooners, it's highly recommended for those seeking an appropriate and budget-friendly option for a short-term stay.
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Location
Public transport connections are excellent with a bus stop right outside the hotel offering quick links to the Pentagon Metro station and further ensuring seamless commutes to downtown D.C. For those with a car, the commute to D.C. is merely 10-15 minutes, providing a hassle-free blend of urban and suburban lifestyles. Other perks include being close to the airport, which is especially beneficial for air travelers.
The area around the hotel is praised for being quiet and safe despite its proximity to major highways. There's a decent mix of local amenities nearby, including shopping centers and restaurants. Additionally, visitors find the hotel's location convenient for visiting popular attractions with good price-performance and the added benefit of free parking.
Overall, Hotel Pentagon's location is frequently deemed perfect or excellent by guests, offering a blend of convenience, affordability and accessibility to key attractions, making it an ideal base for both leisure and business travelers.
Breakfast
However, the breakfast service has its drawbacks. A few guests report that essential items like yogurt and fruit are quickly depleted and not restocked, especially on busy days. The limited window for breakfast service, from 7 to 9 am, is seen as inconvenient by some visitors. There are mentions of the breakfast becoming repetitive with minimal variety day-to-day. On occasion, specific complaints include a lack of hot options, poor quality coffee and instances of food items running out before the end of the serving time.
Overall, while the breakfast at Hotel Pentagon is generally considered good with ample options by American standards, there are areas such as timely replenishment and variety that could use improvement. The free breakfast is seen as providing good value for money, contributing to an overall satisfactory stay for many guests.
Dinner
Rooms
However, despite these positives, the hotel rooms seem to be in dire need of renovation. Numerous reviews highlighted issues such as outdated furniture, unpleasant odors and aesthetic wear and tear including peeling paint, rusty hinges, moldy ceilings and musty smells. Some guests also noted problems with the cleanliness of carpets, bathrooms and overall room maintenance.
Bathrooms appeared to be a recurring point of concern with several reviews mentioning old fixtures, mildew and plumbing issues. Additionally, some guests reported issues with room security and functionality, including non-working outlets and door locks.
On a brighter note, the hotel staff received commendations for their helpfulness and the ease of checkout, which added to a pleasant stay for some guests. While the large room size and inclusion of necessary amenities stood out positively, the call for a comprehensive update cannot be ignored to enhance the overall guest experience.
Beds
Although there were a few mentions of less satisfactory experiences with bed quality, the overwhelming sentiment is that the beds are comfortable, clean and come with good amenities. With clean sheets and comfortable bedding, most guests found their stay to be quite pleasant. The presence of two bathrooms in some rooms adds to the convenience, especially for families or larger groups.
In summary, Hotel Pentagon’s bedding receives high marks for comfort, which is crucial for travelers seeking rest and relaxation during their stay. Whether guests are visiting for business or pleasure, the hotel’s emphasis on providing a good sleep experience stands out as a notable feature.
Cleanliness
However, there are consistent mentions of outdated facilities, including old bathtubs and carpets that sometimes appear dirty or stained. Some guests have reported more significant cleanliness issues such as mold, cobwebs and even the presence of cockroaches. The condition of some rooms is described as run down with damaged walls, unpleasant odors and stray items left behind. Several reviews suggest that the bathrooms could be cleaner and that certain areas, like the corners of rooms and carpets, need more thorough cleaning.
The overall sentiment suggests that while the hotel maintains a level of cleanliness that many find acceptable, especially for the price, it does have areas that need improvement, particularly in terms of thoroughness and updating older amenities.
Staff
However, negative experiences also surface, particularly with specific staff members and during certain shifts. Some staff were characterized as unprofessional, unhelpful or even rude with particular mention of night shift personnel and certain managers. Instances of poor communication, lack of customer care and failure to resolve issues detracted from the overall guest experience. A few reviews note that managerial support was sometimes lacking and some guests struggled with unaccommodating or indifferent staff members.
In summary, while many guests have positive experiences with the staff at Hotel Pentagon, noting their friendliness and helpfulness, there are recurrent reports of unprofessional behavior and inadequate service that indicate inconsistencies in the hotel's staffing performance.
Wi-Fi
Gym
Pool
However, some guests noted issues such as the pool being closed at times, likely due to maintenance or COVID-19 restrictions and a minority mentioning the pool being dirty or small. The hours of operation, typically from 12-8, were not long enough for some visitors. Despite these drawbacks, the pool is largely seen as a pleasant and enjoyable facility that adds value to the guests' experience at the hotel.
Parking
Family
The hotel's location received high marks, making family outings more accessible and some families even walked to the nearby metro stop. Breakfast offerings were particularly noted as good, contributing further to the comfortable family experience.
Families traveling with children found the hotel to be an ideal choice with specific positive remarks about its kid-friendly environment and useful amenities. Many reviews highlighted that the accommodations were ample enough for larger families, whether it was a family of four, five or even six.
Moreover, the cleanliness of the hotel, including efficiently cleaned bathrooms and promptly provided new towels, added to the overall satisfaction of the stay. The hotel successfully caters to family needs, making it a reliable choice for those traveling with children.
Business
The hotel features a business center, which is well-equipped and convenient for those needing to work during their stay. A business meeting room is also available, an asset for professional gatherings. Proximity to free parking adds another layer of convenience for guests with vehicles.
However, there are certain drawbacks. The lack of Wi-Fi can pose a significant challenge for business travelers who rely on seamless internet connectivity. Some found the air conditioning not effective for business needs, mentioning issues like the office area being hot at first. Despite these minor setbacks, the overall consensus points towards Hotel Pentagon being a suitable choice for airport business travelers, particularly due to its strategic location, attentive staff and adequate business facilities.
Outdoor Pool
However, several reviews express disappointment with the pool's limited hours, as it is only open from 1 pm to 8 pm, which has left some guests feeling dissatisfied. There were instances when the pool was closed, covered with a tarp or even green, signaling occasional maintenance issues. Despite these shortcomings, the pool area itself is described as nice, making it a popular spot when operational. Streamlined access helps guests reach the pool area easily, enhancing their overall experience.
In summary, while the pool at Hotel Pentagon is generally appreciated for its cleanliness and size, the limited access hours and occasional operational issues have been points of frustration for some guests.
Honeymoon
Yes, Hotel Pentagon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Pentagon.
No, Hotel Pentagon doesn't allow dogs.
Yes, parking facilities are available at Hotel Pentagon.
Yes, Hotel Pentagon has a gym.
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