Holiday Inn Express Chicago NW - Arlington Heights by IHG

Arlington Heights 42.04700000, -87.98200000 , 2111 South Arlington Heights Road (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express Chicago NW - Arlington Heights by IHG enjoys a solid reputation among guests for several standout features. The hotel's strategic location is highly valued, offering convenient access to local attractions like the Mitsuwa Market Place, Japanese supermarkets, and King Spa. This proximity has proven valuable for both cultural explorations and business purposes, with the hotel being just 15 minutes from the airport.

Breakfast at the hotel is frequently praised for its quality and variety. Guests appreciate the inclusion of this meal with their stay, often describing it as delicious and well-arranged, despite some minor issues such as scarcity on certain mornings or lack of specific dietary options.

Rooms at the hotel provide a comfortable and quiet retreat, particularly those on the top floor. Guests often commend the cleanliness and spaciousness of the accommodations, with high praise for the comfort of the beds. While some note areas for improvement like bathroom size and room temperature control, the overall experience is positive.

Cleanliness is a major highlight of the hotel, with meticulous maintenance of both rooms and public areas. This commitment to cleanliness contributes significantly to the property's appeal, complemented by attentive staff who ensure consistent quality.

The staff at Holiday Inn Express Chicago NW - Arlington Heights by IHG are often noted for their friendliness and helpfulness, with excellent customer service contributing to a welcoming atmosphere. While isolated incidents of less favorable interactions occasionally arise, the overall impression is one of dedication to enhancing the guest experience.

Overall, Holiday Inn Express Chicago NW - Arlington Heights by IHG provides a comfortable, clean, and convenient accommodation option for travelers, reinforced by positive guest experiences with the location, breakfast, rooms, cleanliness, and staff service.
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Hotel near Golf Courses
This hotel in Arlington Heights is located near several golf courses, offering access to public options like Arlington Lakes Golf Club and Nickol Knoll Golf Club.

Hotel for Honeymoon

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Standard Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard King Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Disability Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.

Standard King Room - Accessible The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.

Standard Room with Two Queen Beds The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Standard Queen Room with Two Queen Beds and Tub - Accessible This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Deluxe Twin Room - Hearing Accessible The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Queen Room with Two Queen Beds - Disability Access Roll in Shower The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.

King Suite - Non-Smoking Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Suite - Hearing Accessible - Non-Smoking Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

One-Bedroom Suite - Disability Access/Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
The Holiday Inn Express Chicago NW - Arlington Heights by IHG is well-regarded for its strategic location, particularly for those seeking proximity to local attractions and amenities. Positioned conveniently next to the popular Mitsuwa Market Place, it serves as an excellent base for exploring nearby Japanese supermarkets, King Spa, and other cultural and leisure activities in the area. Guests value its proximity to these sites, enhancing their stay with culturally enriching experiences. Additionally, the hotel provides Japanese-style food, which is particularly appreciated by Japanese visitors, creating a welcoming environment. While some guests noted that it is a bit far from some restaurants, the hotel still meets the logistical needs of travelers, including those handling business in the area. With a location just 15 minutes from the airport, it offers convenience for both leisure and business travelers alike.

Breakfast
The breakfast at Holiday Inn Express Chicago NW - Arlington Heights by IHG receives a fair share of praise from guests, who often describe it as excellent and delicious. It is highlighted as a great perk being included with the room, offering a wide selection that many found to be quite amazing. Generally, guests appreciate the variety and quality of the breakfast, noting that it is both nicely arranged and well-managed. However, there are occasional critiques, such as a lack of specific dietary options and sometimes the breakfast being not as hot as expected. Despite a few hiccups with scarcity on certain mornings, the positive feedback largely emphasizes the enjoyable and satisfying breakfast experience.

Rooms
The Holiday Inn Express Chicago NW in Arlington Heights offers guests a comfortable and peaceful stay, particularly for those occupying rooms on the top floor that provide a quiet retreat. Many guests appreciate the cleanliness of the rooms, with housekeeping ensuring a thorough cleaning process, contributing to a consistently clean environment. Spacious accommodations are a frequent highlight, allowing ample room to relax and unwind. The beds receive high praise for their comfort, adding to the restful experience guests seek while traveling. However, a few aspects could be improved, such as the small size of the bathrooms and occasional issues with room temperature. Additionally, some guests note that a communal balcony connects multiple rooms. Overall, the hotel provides a good balance of comfort, cleanliness, and quiet, making it a suitable option for travelers looking for these features.

Cleanliness
The Holiday Inn Express Chicago NW - Arlington Heights by IHG frequently receives praise for its exceptional cleanliness. Many guests note that both the rooms and lobby are meticulously maintained, with the hotel upholding a very clean standard, especially considering its affordability. The thoroughness of the cleaning is regularly highlighted, contributing to the overall attractiveness and appeal of the property. The breakfast bar's consistent cleanliness and quality further enhance the guest experience. While there are occasional remarks about a lingering smell from the carpets, the general consensus is that the accommodations are clean and comfortable. Additionally, the attentive and friendly staff plays a significant role in ensuring a pleasant and welcoming stay for all visitors.

Staff
The Holiday Inn Express Chicago NW - Arlington Heights by IHG is known for its lively and accommodating staff. Guests have consistently praised the friendliness and attentiveness of the hotel personnel, particularly at the check-in desk and restaurant area. Staff are described as helpful and providing excellent customer service, often earning high marks for their interactions with guests. However, there have been isolated mentions of less favorable experiences, such as issues at the front desk and instances of housekeeping entering rooms without knocking. Despite these occurrences, the overall impression is one of a welcoming and attentive team dedicated to enhancing the guest experience.


No, Holiday Inn Express Chicago NW - Arlington Heights by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Chicago NW - Arlington Heights by IHG.

No, Holiday Inn Express Chicago NW - Arlington Heights by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Chicago NW - Arlington Heights by IHG.

Yes, Holiday Inn Express Chicago NW - Arlington Heights by IHG has a gym.

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