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Summary of reviewsAparthotel Sant Andreu, located in the charming town of Arinsal in Andorra, stands out as a prime choice for both adventure seekers and those looking to relax amidst breathtaking mountain landscapes. The hotel's strategic location offers direct access to numerous hiking trails and the Comapedrosa Natural Park for nature enthusiasts, while winter sports aficionados benefit from the short walk to the ski lifts and gondolas leading to Arinsal and Pal/Arinsal slopes. Conveniently close to the center of Andorra la Vella, guests have easy access to restaurants, bars and shops. Secure, free parking and good bus links further enhance its appeal.
The well-organized and comfortable facilities feature clean, spacious apartments equipped with modern amenities, making Aparthotel Sant Andreu an ideal retreat year-round. Guests frequently highlight the tranquility of the area, combined with the stunning mountain views and the presence of friendly and attentive staff, contributing to the hotel's high recommendation.
The breakfast experience at Aparthotel Sant Andreu is frequently praised for its excellent value for money. At only €5 per person, guests enjoy delicious, varied and complete meals that often include fresh coffee and pastries. Despite limited variety, the breakfast's quality and affordability are consistently appreciated with dietary preferences accommodated and options for room service available.
The apartments are noted for their cleanliness, comfort and modern amenities, from household appliances like dishwashers and washing machines to cozy and contemporary decor. Spacious and well-maintained, the rooms often feature separate shower and toilet areas, a small bar and an enjoyable spa bookable for private sessions. Friendly staff further enhance the positive experience, although occasional minor issues like odors or noise were reported.
Guests lavish praise on the hotel's cleanliness, highlighting spotless rooms, bathrooms and common areas. Modern and well-equipped, the wellness area and gym also maintain high cleanliness standards. The pet-friendly policy, accommodating dogs with thoughtful amenities, is particularly appreciated by pet owners.
Staff at Aparthotel Sant Andreu are consistently commended for their friendliness, attentiveness and helpfulness. Personal touches from staff members create a welcoming, home-like atmosphere, significantly enhancing guest satisfaction. Despite minor parking issues, the positive staff interactions leave a lasting impression on visitors.
Although the free WiFi experiences varying levels of satisfaction with some guests reporting weak signals or unstable connections, the inclusion of this amenity contributes to the overall convenience of the stay.
The on-site gym, though described as small with some equipment in need of updates, is generally well-equipped and forms part of the hotel's appealing wellness facilities, which also include a jacuzzi and private sauna. These amenities, free of additional cost, add to the guest enjoyment.
For ski enthusiasts, the aparthotel's location near ski lifts is ideal, complemented by free ski passes and cable car tickets. Friendly staff assistance with ski passes and equipment further facilitates a hassle-free experience. Beyond winter sports, the hotel's proximity to natural attractions like the Comapedrosa Natural Park also attracts adventure seekers.
Comfortable beds receive predominantly positive feedback, though some issues with firmness and sofa bed conditions are noted. Guests generally enjoy high-quality sleep and comfort, emphasizing the overall appeal of the accommodations.
The serene and picturesque setting makes Aparthotel Sant Andreu a perfect romantic escape. Impeccably clean and offering thoughtful touches for special occasions, the hotel ensures a memorable stay for couples. The amazing spa facilities and stunning mountain views contribute to a deeply romantic atmosphere.
Pet owners particularly appreciate the hotel's dog-friendly approach with staff attentively accommodating pets of all sizes and providing thoughtful amenities to ensure comfort for furry guests.
Overall, Aparthotel Sant Andreu excels in its scenic location, friendly staff, cleanliness and amenities, making it a highly recommended destination for travelers seeking both adventure and relaxation. Show more
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Aparthotel near Ski Resorts
Located in Arinsal, this aparthotel offers easy access to the Arcalis Ski Resort and Pal-Arinsal Resort. This makes it ideal for ski travelers.
Dog Friendly Aparthotel
This aparthotel is pet-friendly and located in Arinsal. It offers a convenient stay for guests who want to bring their pets.
Cheap Aparthotel
Situated in Arinsal, it's a cheap hotel giving access to ski. It offers basic amenities for a comfortable stay.
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Aparthotel with Gym
4-Star Aparthotel
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? No
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? SPA, Gimnasio, Sala de juegos
Has the hotel closed during the pandemic? Yes Reopening Date: 06/20/2020
Apartment with Balcony and Mountain View This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with mountain views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.
Two Bedroom Apartment with Terrace and Mountain ViewThis apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with mountain views, this apartment also features a washing machine and a flat-screen TV with streaming services. The unit has 4 beds.
Queen StudioThis studio features a view, seating area and kitchenware.
Pets are not allowed in this room.
Family StudioThis studio features a balcony, kitchenware and sofa.
Pets are not allowed in this room.
Superior Two-Bedroom ApartmentThis apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 5 beds.
Studio ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area as well as mountain views. The unit offers 1 bed.
Superior ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
Guest Reviews
9.0
Excellent
Location
Nestled on the outskirts of the charming town of Arinsal in Andorra, Aparthotel Sant Andreu enjoys a prime location ideal for both hiking enthusiasts and skiers. With direct access to numerous hiking trails and the Comapedrosa Natural Park, nature lovers will find themselves surrounded by stunning landscapes and tranquil settings. The hotel offers breathtaking views of the mountains that add to the peaceful ambiance, making it a perfect retreat to disconnect and relax.
For winter sports aficionados, the location couldn’t be more convenient. The ski lifts and gondola to the Arinsal slopes are just a short walk away, simplifying access to the pristine pistes. The proximity to Pal/Arinsal slopes is also a notable advantage.
Despite its peaceful and elevated setting, the hotel remains close to the center of Andorra la Vella, restaurants, bars and shops, providing guests with ease of access to amenities and nightlife. Moreover, secure, free parking and good bus links further enhance its appeal.
Guests consistently appreciate the well-organized, comfortable facilities that include clean and spacious apartments equipped with modern amenities. The tranquility of the area, combined with breathtaking mountain views and friendly staff, make Aparthotel Sant Andreu a highly recommended base for exploring Andorra year-round.
Breakfast
Aparthotel Sant Andreu offers a well-regarded breakfast experience that is frequently highlighted in guest reviews. The breakfast, which costs only €5 per person, is consistently praised for its excellent value for money. Guests appreciate the affordability and quality of the meals, describing them as delicious, varied and complete. There's a continental buffet available that includes fresh coffee made with a bar machine and freshly baked bread and pastries, enhancing the overall dining experience.
Many reviews emphasize the breakfast's good quality-price ratio, noting that although the variety may be somewhat limited, it aligns well with the low cost. The breakfast service also accommodates some dietary preferences, such as options for celiacs and provides a small play area for children, making it family-friendly.
Guests also mention the convenience of being able to have breakfast brought to their rooms and the appealing option to enjoy it in a beautiful setting with great views. Despite some feedback suggesting room for improvement in variety and freshness, the overall sentiment is overwhelmingly positive with many recommending the breakfast for its unbeatable price and satisfactory quality.
Rooms
Aparthotel Sant Andreu offers a variety of comfortable, well-equipped and spacious apartments with breathtaking mountain views that will leave guests in awe. The accommodations, ideal for couples and families alike, are meticulously clean and boast contemporary decor. Each apartment provides modern household appliances such as dishwashers, washing machines and microwaves, ensuring a home-like experience.
Guests have consistently praised the warmth and coziness of the apartments, which are often newly renovated, adding to the appeal. The spaciousness of the rooms allows for a comfortable stay with many apartments featuring separate shower and toilet areas, ample kitchen facilities and functional kitchenettes. Those who stay in the upper apartments enjoy a higher level of privacy, while lower apartments may lack some privacy but still offer stunning views.
The hotel also features a small bar area and an enjoyable spa, which can be booked for 45-minute sessions, providing a relaxing retreat after a day of hiking or skiing in nearby areas. Free parking and close proximity to ski lifts add convenience to the stay and the friendly and attentive staff contribute to the overall positive experience.
Despite a few minor issues such as occasional unpleasant odors or the lack of soundproofing, guests find the apartments more than satisfactory for their needs. Each unit is equipped with everything necessary for a pleasant stay, making Aparthotel Sant Andreu a highly recommended destination for those looking to explore the beautiful surroundings of Arinsal.
Beds
The beds at Aparthotel Sant Andreu receive mixed reviews from guests with a strong leaning towards positive feedback about comfort. Many guests highlight the beds as large and very comfortable, noting the high quality of mattresses and memory foam options that contribute to a good night's rest. Several guests mention the spacious and modern accommodations with comfortable bedding adding to the overall appeal.
However, not all experiences are positive. Some guests find the beds too soft, sinking into them almost like being submerged, while others find them uncomfortably hard or in poor condition. The issue of two single beds pushed together, creating a hollow in the middle, is also noted. The sofa bed, often used when more than two people stay, is frequently described as uncomfortable and unsuitable for a ski holiday due to its condition.
While the primary beds receive praise for their comfort and size, the opinion on the firmness of pillows varies with some considering them too hard. Despite these drawbacks, many guests emphasize the overall high quality of sleep and comfort during their stay at Aparthotel Sant Andreu.
Cleanliness
Aparthotel Sant Andreu receives high praise for its exceptional cleanliness and comfort. Guests consistently describe the apartments and facilities as very clean, cozy and well-maintained. Whether it's the rooms, bathrooms or common areas, cleanliness is highlighted as a top attribute. Many reviewers noted that everything is kept spotless, tidy and in good working condition, making it suitable for a comfortable stay.
The apartments are not only clean but also modern and well-equipped, providing all necessary amenities including kitchen utensils and laundry machines. The recently renovated and spacious rooms add to the overall appeal with some guests specifically mentioning the neat and organized atmosphere. The wellness area, spa and gym are also described as exceptionally clean and relaxing.
Staff are commended for their attentiveness and helpfulness, contributing to a pleasant and comfortable experience. Additionally, the hotel’s pet-friendly policy, allowing dogs and providing amenities for them, is appreciated by guests.
Despite the overwhelmingly positive feedback, a few minor issues were noted, such as occasional dust, water leakage from showers and noise due to ongoing construction. However, these do not significantly detract from the overall excellent reviews regarding cleanliness and comfort.
In summary, Aparthotel Sant Andreu is lauded for its high standards of cleanliness, well-maintained facilities and excellent customer service, making it a highly recommended accommodation choice.
Staff
The staff at Aparthotel Sant Andreu consistently receive high praise from guests for their friendliness, attentiveness and helpfulness. Visitors frequently describe the employees as super friendly, polite and always ready to assist with any needs. The team creates a welcoming and home-like atmosphere, often going above and beyond to ensure a pleasant stay. Specific mentions of staff members like Susana and Rosa highlight their exceptional service and personal touch.
The positive ambiance within the staff team contributes to the overall enjoyable experience at the aparthotel. The staff's ability to manage guest queries promptly and their willingness to help with booking activities or providing local information significantly enhance the guests' stays. The reception staff is particularly noted for their cordial and accommodating nature, making the check-in process smooth and hassle-free.
The hotel's high standards of hospitality, combined with the staff's careful attention to detail and personalized service, make Aparthotel Sant Andreu a standout choice for travelers. Many guests emphasize their intention to return, driven by the warm and friendly interactions they experienced during their stay. Despite minor drawbacks like parking issues, the overwhelmingly positive reviews about the staff ensure that the overall guest experience remains exceptional.
Wi-Fi
Aparthotel Sant Andreu offers free WiFi to its guests, but the overall experience with the internet connection is inconsistent. While some guests have reported that the WiFi works well throughout the building and the internet connection is very good, many have expressed dissatisfaction with its performance. Issues such as weak signals, unstable connections and frequent dropouts are common. It's noted that the WiFi signal may be particularly problematic when the hotel is fully booked and reliability decreases in certain areas, especially on the 3rd floor. Despite having good quality internet under certain conditions, the connection often fails, cuts off or is too slow, making it difficult for guests to stay connected consistently.
Gym
The gym at Aparthotel Sant Andreu is seen as a notable feature by guests. While some reviews mention that the gym area could benefit from equipment upgrades, it is generally well-equipped and shares space with a wellness center that includes a spa. The availability of a gym, along with a jacuzzi and private sauna, adds to the overall appeal. Guests appreciate that these facilities are included in the room price and the combination of a gym, game room and spa creates a well-rounded experience. Facilities also include a billiards table and foosball, enhancing the entertainment options. While the gym is described as small, it remains a positive highlight of the hotel experience.
Ski
Aparthotel Sant Andreu offers an ideal retreat for ski enthusiasts with its superb location and excellent amenities. Its proximity to the ski lifts and gondolas ensures guests can easily access the slopes, making it a perfect choice for skiing getaways. The convenience is further enhanced by the hotel’s provision of free ski passes and cable car tickets, allowing seamless entry to Vallnord Arinsal and La Massana slopes.
Guests highly appreciated the assistance provided by the friendly and helpful staff, especially with ski passes and equipment. The cleanliness and overall pleasant atmosphere of the hotel have been consistently praised, contributing to a very comfortable stay.
Apart from winter sports, the hotel’s location also caters to those seeking mountain adventures with opportunities for walking and guided tours in the scenic Comapedrosa Natural Park. This combination of excellent skiing facilities and access to natural attractions makes Aparthotel Sant Andreu a spectacular spot for both winter and off-season mountain getaways. Some areas were cited as needing higher standards and there were minor layout issues in the rooms, but overall, the positive aspects far outweigh these points, especially for those prioritizing proximity to ski resorts and outdoor activities.
Romantic
Tucked away in a serene and picturesque location, Aparthotel Sant Andreu stands out as an ideal destination for couples seeking a romantic escape. Offering a quiet and homely atmosphere, the hotel ensures a calm and secluded retreat, perfect for relaxing and unwinding.
One of the highlights for couples is the exceptional cleanliness of the hotel, which is complemented by regular guests who appreciate its consistent, welcoming ambience. Those visiting for special occasions, like engagements, will find the staff going above and beyond in fulfilling their wishes, arranging thoughtful touches such as flower bouquets and bottles of cava in the spa.
Speaking of the spa, it is frequently praised for being amazing and adding a touch of luxury to the romantic experience. The romantic setup in the rooms furthers this feeling, making it a wonderful spot for honeymooners and couples celebrating milestones.
The breathtaking views play a significant role in the hotel’s romantic appeal. Guests fondly recall the incredible mountain vistas from the balcony or through romantic skylights, adding to the scenic beauty that surrounds the property. Opening a window to these views makes for a deeply relaxing experience, underscoring the hotel's tranquil atmosphere.
Overall, Aparthotel Sant Andreu offers an ideal romantic getaway with its peaceful location, amazing spa facilities and stunning views, making it a perfect backdrop for any romantic occasion.
Dog Friendly
Aparthotel Sant Andreu shines as a highly recommended destination for pet owners and families seeking a relaxing getaway. Guests have consistently praised the hotel for its dog-friendly atmosphere. Pets are warmly welcomed with no issues whether they are large or small. The staff is notably kind and attentive to pets, making sure even the furriest members of the family feel at home. Upon arrival, pets might receive thoughtful amenities such as a doggy blanket and owners appreciate the clear pet policies and ease of bringing animals along.
The accommodations are described as immaculate with ample space for pets to relax and play, including a secure park nearby for dogs to relieve themselves. Guests have happily noted that dogs can even accompany them in the bar area without any hassle. The environment is perfect for both short and extended stays with the village offering a cozy ambiance and plenty of nearby restaurants and drinking establishments.
Families traveling with both pets and children have found the hotel to be an ideal retreat. Clean and comfortable accommodations, free parking and even electric car chargers contribute to a hassle-free stay. Despite a reasonable supplemental fee for pets, the overall experience for pet owners has been overwhelmingly positive. Aparthotel Sant Andreu stands out as a pet-friendly haven where both pets and their owners can enjoy a peaceful and welcoming environment.
No, Aparthotel Sant Andreu doesn't have any pool.
No, a spa isn't available at Aparthotel Sant Andreu.
Yes, Aparthotel Sant Andreu welcomes dogs.
No, parking facilities aren't available at Aparthotel Sant Andreu.