Hotel Concorde
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Summary of reviewsHotel Concorde stands out primarily for its exceptional location, highly appreciated by guests for its centrality and convenient access to shops, tourist attractions, markets and dining options. Its proximity to transportation means and the beach adds to its appeal, making city exploration a breeze. The bustling yet accessible environment and the welcoming family atmosphere, along with friendly and attentive staff, enrich the guest experience considerably.
While the breakfast receives generally positive feedback for being delicious and accompanied by good service, some guests feel it lacks variety and could benefit from more comprehensive options. Despite some areas for improvement, many guests still find the breakfast satisfactory, especially with the positive ambiance created by the amicable staff.
Cleanliness at the hotel receives mixed reviews. Many guests commend the clean and organized daily upkeep of the rooms and bathrooms, appreciating the attentiveness of the housekeeping staff. However, criticisms include issues like outdated facilities, irregular cleaning and minor lapses such as hairs on floors and stained sheets.
Guest feedback on the rooms is mixed and highlights several issues that affect the overall experience. Despite the cleanliness, many rooms suffer from old and poorly maintained infrastructure, high noise levels, lack of proper ventilation and uncomfortable mattresses. There were also reports of inadequate air conditioning and minimal supplies like towels and toiletries, making the rooms fall short of guest expectations.
The staff at Hotel Concorde are highly praised for their friendliness and attentiveness, significantly enhancing the guest experience. Individual staff members receive special mentions for their exceptional hospitality. The warm and cordial demeanor of the team, particularly in the reception and breakfast services, garners considerable appreciation, making the guest experience more enjoyable.
The Wi-Fi at the hotel is frequently criticized for poor performance with issues such as weak signal strength, slow speeds and unreliable connections in the rooms. This is an area where improvements could significantly boost guest satisfaction.
The pool is a highlight for many guests, providing a refreshing escape with clean facilities and flexible hours. Families, in particular, enjoy the large and pleasant pool area. The friendly and attentive staff further enhance this positive feature of the hotel.
In conclusion, Hotel Concorde shines in its prime location and dedicated staff service but would benefit from improvements in room quality, Wi-Fi connectivity and breakfast variety to provide a more consistently satisfying experience for guests.
Categories
While the breakfast receives generally positive feedback for being delicious and accompanied by good service, some guests feel it lacks variety and could benefit from more comprehensive options. Despite some areas for improvement, many guests still find the breakfast satisfactory, especially with the positive ambiance created by the amicable staff.
Cleanliness at the hotel receives mixed reviews. Many guests commend the clean and organized daily upkeep of the rooms and bathrooms, appreciating the attentiveness of the housekeeping staff. However, criticisms include issues like outdated facilities, irregular cleaning and minor lapses such as hairs on floors and stained sheets.
Guest feedback on the rooms is mixed and highlights several issues that affect the overall experience. Despite the cleanliness, many rooms suffer from old and poorly maintained infrastructure, high noise levels, lack of proper ventilation and uncomfortable mattresses. There were also reports of inadequate air conditioning and minimal supplies like towels and toiletries, making the rooms fall short of guest expectations.
The staff at Hotel Concorde are highly praised for their friendliness and attentiveness, significantly enhancing the guest experience. Individual staff members receive special mentions for their exceptional hospitality. The warm and cordial demeanor of the team, particularly in the reception and breakfast services, garners considerable appreciation, making the guest experience more enjoyable.
The Wi-Fi at the hotel is frequently criticized for poor performance with issues such as weak signal strength, slow speeds and unreliable connections in the rooms. This is an area where improvements could significantly boost guest satisfaction.
The pool is a highlight for many guests, providing a refreshing escape with clean facilities and flexible hours. Families, in particular, enjoy the large and pleasant pool area. The friendly and attentive staff further enhance this positive feature of the hotel.
In conclusion, Hotel Concorde shines in its prime location and dedicated staff service but would benefit from improvements in room quality, Wi-Fi connectivity and breakfast variety to provide a more consistently satisfying experience for guests.
Hotel near Nightlife Spots
Located on Velasquez in Arica, this hotel is situated in a central area close to nightlife options. The hotel offers comfortable accommodations and is within walking distance of various bars and clubs.
Hotel with Swimming Pool
This hotel has a swimming pool, offering guests a relaxing amenity. It's a suitable option for those looking to unwind during their stay.
Outdoor Pool
Cheap Hotel
This hotel is included in the budget list as it may offer competitive pricing. It provides standard hotel facilities that could appeal to budget travelers.
Hotel with Outdoor Pool
This hotel features an outdoor pool set amidst tropical gardens. It provides a tranquil environment for guests to relax and unwind.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Hotel Concorde enjoys an overwhelmingly positive reputation regarding its location among guests. The hotel is praised for being centrally situated, making it exceptionally convenient for accessing shops, tourist attractions, markets and dining options. Its proximity to transportation means and the beach adds to the convenience, allowing guests to explore the city effortlessly. Despite some noise issues from street activity and busy surroundings, the location remains a standout feature, appreciated for its bustling yet accessible environment. The presence of friendly and attentive staff and a welcoming family atmosphere further enhances the guest experience, making Hotel Concorde an attractive choice for anyone wanting to stay in the heart of the city.
Hotel Concorde receives mixed reviews about its breakfast offering with a generally positive sentiment but notable areas for improvement. Guests frequently describe the breakfast as good, very good, delicious and tasty with mentions of the friendly and attentive staff contributing positively to their experience. The service is appreciated and many highlight the convenience of the central location alongside a satisfying breakfast.
However, a number of guests find the breakfast options basic, limited and lacking variety. Common criticisms include the absence of fruit, repetitive menu items and minimal offerings such as bread, coffee and simple dairy products. Some reviews note the food quality as poor and certain guests were dissatisfied with pre-set tables and limited choices, leading to a less comfortable dining experience.
Overall, while many find the breakfast at Hotel Concorde to be satisfactory and even delicious, others feel it falls short of expectations, particularly regarding variety and freshness. The consistency in service and friendly ambiance, however, seem to enhance the overall experience for many.
The rooms at Hotel Concorde have a clean aspect, but several issues affect the overall experience. Guests frequently point out very old infrastructure and poorly maintained facilities. Additionally, noise levels are high due to the location near a busy street and the rooms lack proper insulation, making it easy to hear neighboring guests. Ventilation poses another challenge as bathrooms lack extractors and some rooms have poor airflow, resulting in unpleasant smells.
The aesthetic of the rooms does not align with the advertised photos; guests commonly describe them as darker and less appealing than depicted. Rooms are also often reported as small and overly hot with insufficient air conditioning or fans that are noisy. The functionality of hotel amenities leaves much to be desired—issues such as non-closing bathroom doors, broken locks, hanging electrical cables and defective entrance doors are frequently mentioned.
Comfort is further compromised by uncomfortable and old mattresses, small and unsatisfactory pillows and dirty or stained bed linens. Many reviewers also note minimal supplies for towels, shampoo and soap. Lighting within the rooms does not sufficiently block out external light, resulting in overly bright conditions at night or dim interiors. Altogether, the rooms feel poorly ventilated, dirty and not representative of their advertised conditions.
Hotel Concorde has garnered mixed reviews regarding the beds from its guests. On the positive side, some guests found the beds to be super comfortable with clean bedsheets and enough blankets. However, others reported significant shortcomings. A recurring complaint mentioned the hardness of the beds and pillows, leading to discomfort and even back pain for some guests. Additionally, the mattresses were often described as worn, uncomfortable and in poor condition with disturbing reports of stains and odors. Overall, while a few guests enjoyed comfortable sleep, many felt that the hotel's bedding needs urgent improvements to ensure a more pleasant stay.
Hotel Concorde receives mixed feedback on its cleanliness. Many guests appreciate the overall cleanliness of both the bathroom and the room, describing their spaces as clean and organized daily. Positive remarks highlight very good cleaning services, excellent attention from staff and the provision of clean towels and toiletries. Visitors also praise the hotel’s excellent location in the heart of Arica, close to local attractions.
However, there are notable criticisms about the state of the facilities. The building is old with some guests describing the facilities as poorly maintained and outdated. Specific complaints include irregular cleaning, finding hairs on the floor, stained sheets and towels smelling of dampness. Some reviewers mention cold water in the shower and inadequate cleaning upon arrival. Issues such as a small and poorly maintained bathroom, lack of air conditioning and noise disrupting rest also surface among the negative comments.
In summary, while many guests commend the cleanliness of Hotel Concorde and the supportive staff, the hotel’s aging infrastructure and inconsistent housekeeping services are frequent concerns.
When it comes to the staff at Hotel Concorde, the overwhelming consensus from guest reviews indicates a consistently high level of friendliness and attentiveness. Visitors frequently highlight the kindness and excellent service of the staff with special mentions for individuals such as Mrs. Alicia and Edwin, who are noted for their exceptional hospitality. The reception and breakfast services, in particular, garner praise for their excellent attention and cordial demeanor.
Guests appreciate the politeness and warmth of the team, which significantly contributes to a positive experience during their stay. The night shift receptionist and housekeeping staff also receive commendations for their kind and attentive approach.
Despite the occasional criticism regarding the reception staff's willingness to assist with queries, the general sentiment remains very favorable with many guests impressed by the overall dedication and helpful nature of the staff. This consistent level of service excellence ensures that the hospitality at Hotel Concorde is a prominent aspect of its appeal.
Hotel Concorde could benefit from improvements to its Wi-Fi services based on guest feedback. Users have reported various issues such as poor signal strength, unreliable connections and slow speeds, particularly in the rooms. Some guests mentioned that the Wi-Fi did not reach their rooms at all and others experienced frequent signal drops. Additionally, there were instances where Wi-Fi was not offered to guests. Overall, while the hotel may excel in other areas, enhancing the Wi-Fi experience could significantly boost guest satisfaction.
Hotel Concorde offers a central, well-located retreat for travelers and the pool is a standout feature mentioned frequently by guests. The pool is described as nice, super comfortable and great, providing a refreshing escape from the heat. Guests appreciate the clean facilities and flexible pool hours, allowing for extended relaxation. Families, in particular, noted that their children enjoyed the large, pleasant swimming pool so much that they didn't want to leave.
Staff at the hotel received praise for their friendly and attentive service, enhancing the overall guest experience. The pool's impeccable condition and its central location within the hotel were also highlighted as positive aspects contributing to a pleasant stay. While a few reviews mentioned the pool being crowded, particularly during the pandemic, the majority found the pool to be an enjoyable and relaxing addition to their stay.
In sum, Hotel Concorde combines excellent location and clean facilities with a great pool experience, supported by a friendly and accommodating staff.
Location Show Map
Location
Breakfast
However, a number of guests find the breakfast options basic, limited and lacking variety. Common criticisms include the absence of fruit, repetitive menu items and minimal offerings such as bread, coffee and simple dairy products. Some reviews note the food quality as poor and certain guests were dissatisfied with pre-set tables and limited choices, leading to a less comfortable dining experience.
Overall, while many find the breakfast at Hotel Concorde to be satisfactory and even delicious, others feel it falls short of expectations, particularly regarding variety and freshness. The consistency in service and friendly ambiance, however, seem to enhance the overall experience for many.
Rooms
The aesthetic of the rooms does not align with the advertised photos; guests commonly describe them as darker and less appealing than depicted. Rooms are also often reported as small and overly hot with insufficient air conditioning or fans that are noisy. The functionality of hotel amenities leaves much to be desired—issues such as non-closing bathroom doors, broken locks, hanging electrical cables and defective entrance doors are frequently mentioned.
Comfort is further compromised by uncomfortable and old mattresses, small and unsatisfactory pillows and dirty or stained bed linens. Many reviewers also note minimal supplies for towels, shampoo and soap. Lighting within the rooms does not sufficiently block out external light, resulting in overly bright conditions at night or dim interiors. Altogether, the rooms feel poorly ventilated, dirty and not representative of their advertised conditions.
Beds
Cleanliness
However, there are notable criticisms about the state of the facilities. The building is old with some guests describing the facilities as poorly maintained and outdated. Specific complaints include irregular cleaning, finding hairs on the floor, stained sheets and towels smelling of dampness. Some reviewers mention cold water in the shower and inadequate cleaning upon arrival. Issues such as a small and poorly maintained bathroom, lack of air conditioning and noise disrupting rest also surface among the negative comments.
In summary, while many guests commend the cleanliness of Hotel Concorde and the supportive staff, the hotel’s aging infrastructure and inconsistent housekeeping services are frequent concerns.
Staff
Guests appreciate the politeness and warmth of the team, which significantly contributes to a positive experience during their stay. The night shift receptionist and housekeeping staff also receive commendations for their kind and attentive approach.
Despite the occasional criticism regarding the reception staff's willingness to assist with queries, the general sentiment remains very favorable with many guests impressed by the overall dedication and helpful nature of the staff. This consistent level of service excellence ensures that the hospitality at Hotel Concorde is a prominent aspect of its appeal.
Wi-Fi
Pool
Staff at the hotel received praise for their friendly and attentive service, enhancing the overall guest experience. The pool's impeccable condition and its central location within the hotel were also highlighted as positive aspects contributing to a pleasant stay. While a few reviews mentioned the pool being crowded, particularly during the pandemic, the majority found the pool to be an enjoyable and relaxing addition to their stay.
In sum, Hotel Concorde combines excellent location and clean facilities with a great pool experience, supported by a friendly and accommodating staff.
Yes, Hotel Concorde has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Concorde.
No, Hotel Concorde doesn't allow dogs.
No, parking facilities aren't available at Hotel Concorde.
No, Hotel Concorde doesn't have a gym.
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