Sercotel AB Arganda
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Summary of reviewsSercotel AB Arganda boasts a prime location that is particularly convenient for travelers with vehicles and those visiting nearby attractions such as Warner Bros Park and Europa Park. The hotel offers easy access from the A3 highway and is situated around half an hour from Madrid's city center by bus and metro. With a peaceful environment due to its position in an industrial area, free on-site parking and readily accessible public transportation, it presents good value for travelers looking to explore or make a stopover.
Breakfast at the hotel receives mixed reviews. Although many guests find it satisfactory with a wide range of options, others point out issues with variety, restocking and price. The breakfast buffet includes both hot and cold choices and accommodates gluten-free diets, but could improve on service efficiency and replenishment.
The on-site restaurant often earns commendation for its quality food and excellent service with specific dishes like sea bass receiving praise. However, guests advise that dining could be pricey and portions may be smaller than expected. Despite occasional limitations on dining options, the restaurant remains highly regarded, especially for its late operating hours and the pleasant experience of dining on the terrace.
When it comes to rooms, guests frequently describe them as spacious, comfortable and clean. The comfortable beds and quiet environment cater well to a relaxing stay and the bathrooms are often praised for their cleanliness and size. Nonetheless, a few reviews suggest improvements in soundproofing and room size, particularly for triple rooms.
Cleanliness is a strong point at Sercotel AB Arganda with many guests highlighting the spotless rooms and well-maintained facilities. While there are occasional remarks about areas needing better maintenance, the overall hygiene of the hotel leaves a positive impression.
The staff at Sercotel AB Arganda are a standout feature, frequently receiving praise for their friendliness and professionalism. Guests repeatedly note the warm and accommodating treatment they receive from the hotel's personnel, particularly the reception staff.
Free Wi-Fi is available, though some guests report connectivity issues in certain parts of the hotel. The gym offers a range of fitness options, including a sauna, but some equipment may need updating. Guest satisfaction remains high for the facility overall.
Parking is another highly regarded feature with free, easy-to-access options that include both on-site and outdoor spaces. The monitored and secure parking facilities add a sense of safety for guests.
EV charging stations are available, which is a plus for guests with electric vehicles, despite occasional issues with the charging equipment. Families find the hotel particularly accommodating with ample space in family rooms, child-friendly amenities and a welcoming environment.
In summary, Sercotel AB Arganda provides a generally positive and comfortable stay for its guests, particularly those traveling with specific needs such as visiting nearby attractions or requiring convenient road access. The hotel is lauded for its cleanliness, friendly staff and comfortable rooms, making it a strong option for a pleasant and practical stay.
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Breakfast at the hotel receives mixed reviews. Although many guests find it satisfactory with a wide range of options, others point out issues with variety, restocking and price. The breakfast buffet includes both hot and cold choices and accommodates gluten-free diets, but could improve on service efficiency and replenishment.
The on-site restaurant often earns commendation for its quality food and excellent service with specific dishes like sea bass receiving praise. However, guests advise that dining could be pricey and portions may be smaller than expected. Despite occasional limitations on dining options, the restaurant remains highly regarded, especially for its late operating hours and the pleasant experience of dining on the terrace.
When it comes to rooms, guests frequently describe them as spacious, comfortable and clean. The comfortable beds and quiet environment cater well to a relaxing stay and the bathrooms are often praised for their cleanliness and size. Nonetheless, a few reviews suggest improvements in soundproofing and room size, particularly for triple rooms.
Cleanliness is a strong point at Sercotel AB Arganda with many guests highlighting the spotless rooms and well-maintained facilities. While there are occasional remarks about areas needing better maintenance, the overall hygiene of the hotel leaves a positive impression.
The staff at Sercotel AB Arganda are a standout feature, frequently receiving praise for their friendliness and professionalism. Guests repeatedly note the warm and accommodating treatment they receive from the hotel's personnel, particularly the reception staff.
Free Wi-Fi is available, though some guests report connectivity issues in certain parts of the hotel. The gym offers a range of fitness options, including a sauna, but some equipment may need updating. Guest satisfaction remains high for the facility overall.
Parking is another highly regarded feature with free, easy-to-access options that include both on-site and outdoor spaces. The monitored and secure parking facilities add a sense of safety for guests.
EV charging stations are available, which is a plus for guests with electric vehicles, despite occasional issues with the charging equipment. Families find the hotel particularly accommodating with ample space in family rooms, child-friendly amenities and a welcoming environment.
In summary, Sercotel AB Arganda provides a generally positive and comfortable stay for its guests, particularly those traveling with specific needs such as visiting nearby attractions or requiring convenient road access. The hotel is lauded for its cleanliness, friendly staff and comfortable rooms, making it a strong option for a pleasant and practical stay.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Sercotel AB Arganda
License: 91306
Guest Reviews
Location
Proximity to Madrid is a notable benefit with the city center being around half an hour away by bus and metro, though the hotel is about 2 kilometers from the nearest metro station. There is a readily accessible bus stop right in front of the hotel, making transit relatively straightforward.
On the practical side, the hotel offers free parking, which adds to its convenience, especially for guests who are traveling by car. While the location isn't ideal for those looking to be in the hustle and bustle of the city and depending on a car is necessary for getting around, it provides a peaceful stay away from the crowded city centers.
Dining options might be limited in the immediate surroundings due to its industrial estate setting, but there are decent restaurants and a shopping center not too far away. Overall, Sercotel AB Arganda presents good value for its location, particularly for those with specific travel needs such as visiting Warner Bros Park or en route to their final destinations.
Breakfast
However, some guests felt the breakfast lacked variety and was poorly restocked, particularly when visiting later in the morning. Concerns were also raised over the expensive pricing in relation to the quality and variety offered. Issues such as scant fruit, limited continental options and presence of industrial pastries were frequently noted. Additionally, service flaws like lack of replenishment and tables with dirty plates detracted from the overall experience.
Therefore, while many found the breakfast to be satisfactory and plentiful, there is also significant feedback suggesting room for improvement in terms of variety, quality and service efficiency.
Dinner
However, there are some criticisms, mainly revolving around the pricing and portion sizes. Some visitors find the restaurant slightly expensive for the quality and quantity of food provided. Another common point of concern is the limited restaurant options, especially on certain days when the hotel’s dining services are unavailable, leading guests to seek nearby alternatives.
Overall, while the restaurant within or attached to Sercotel AB Arganda is highly regarded for its food and service, potential visitors should be aware of the higher prices and occasional absence of dining services on specific days.
Rooms
The bathrooms also receive praise for their spaciousness and cleanliness with some guests finding delight in features like large bathtubs. The modern decor and good maintenance of the rooms add to the overall pleasant ambiance.
However, there are some mixed reviews about room size with several visitors mentioning that certain rooms, especially triple rooms, felt tight and narrow. Some areas for improvement include better soundproofing, as noise from adjacent rooms sometimes disrupts the peace. A few noted that room cleanliness could be improved, citing issues like lingering tobacco smells and occasional maintenance problems.
Overall, the well-maintained facilities and friendly service create a welcoming atmosphere, making the hotel a satisfying choice for many travelers.
Beds
However, there are isolated critiques regarding the firmness of the mattresses and pillows and in some instances, concerns about the size of the beds, especially for couples. A few reviews noted issues with certain mattresses, such as springs sticking out or sinking and some mentioned the presence of an extra bed reducing space in the room. Despite these occasional setbacks, the consensus leans towards a pleasant stay experience with a good night's sleep being a notable highlight for most visitors.
Cleanliness
The cleanliness of the entire establishment was commendable, leading guests to feel at ease. A few negative remarks were noted regarding specific issues such as dirty elevators, unclean floors and an occasional need for better bathtub maintenance. However, these instances were contrasted by frequent, positive comments about superb cleaning standards and the general well-taken-care-of appearance of the property.
The overall hygiene, coupled with attentive and friendly staff, leaves a positive impression. Clean and functional rooms, along with well-equipped facilities, contribute to the hotel's inviting atmosphere. While some minor complaints about room specifics and occasional noise were raised, the predominant feedback underscores a clean, cozy and meticulously maintained environment, making Sercotel AB Arganda a strong contender for a pleasant stay.
Staff
The hotel's cleanliness both in the rooms and shared spaces receives positive remarks as well, contributing to an overall comfortable stay. There is unanimous praise for the general ambiance and the quality of service with multiple guests expressing appreciation for the professional yet warm conduct of the team. While there are isolated remarks about a few unhelpful encounters, the overwhelming consensus is that the staff at Sercotel AB Arganda is exceptional, contributing greatly to a positive and enjoyable experience for all who visit.
Wi-Fi
Gym
Parking
For those concerned about security, the parking is monitored and situated within the hotel premises, contributing to a sense of safety and peace of mind. There is also an affordable underground parking option available for a modest fee. The proximity to the motorway makes it an ideal stopping point for travelers and the complimentary parking is a welcomed amenity. Although there are mentions of the parking lot filling up quickly and being on the smaller side, availability generally meets needs.
Overall, the parking facilities at Sercotel AB Arganda receive commendable feedback, making it a highly regarded feature for guests during their stay.
EV charging stations
Family
Guests frequently highlight the child-friendly environment, noting that their children had a great time during their stay. The presence of a bathtub was a delightful addition for many kids, enhancing their overall experience. The hotel is even attentive to the needs of very young guests with provisions such as cribs for toddlers.
The restaurant receives commendations for being family-friendly, catering to preferences and dietary needs with a very good breakfast selection. Staff members are consistently described as helpful and accommodating, ensuring that families feel well taken care of throughout their stay.
While the gym's temperature at night could be a concern, the overall atmosphere and family-oriented amenities far outweigh this minor inconvenience. Sercotel AB Arganda comes highly recommended for families looking for a comfortable and enjoyable stay, ensuring that both parents and children leave with fond memories.
4 Star
Several guests remarked that the hotel should be re-rated to three stars, indicating a need for improvement to convince visitors of its 4-star status. In essence, while Sercotel AB Arganda might theoretically fall under the 4-star classification, its actual offerings seem to better match the standards of a solid, though perhaps not exceptional, 3-star hotel.
Business
Situated in an industrial area, the hotel's location is deemed beneficial for businessmen with convenient public transport options available right from the doorstep. Rooms are noted for their sufficient size, accommodating up to three people comfortably, which adds to its appeal for business purposes. Cleanliness throughout the hotel is consistently praised, enhancing the overall experience.
The staff’s top-notch service further cements its reputation as a business-friendly establishment. Additionally, the hotel is recognized for delivering unbeatable value for money, along with a good price point that appeals to budget-conscious business travelers. While it might not meet the expectations of a four-star hotel, it is considered a strong contender within the three-star category, making it a reliable choice for business-focused stays.
Accessible
However, while the hotel overall is considered disabled-friendly, some specific areas need improvement. A common suggestion is the need for grab bars in rooms with showers. There are mentions of outdated furniture and certain rooms not being fully wheelchair accessible. These issues indicate that the hotel could benefit from updates to its accessibility features. Despite these points, Sercotel AB Arganda is suited for a stopover, offering basic accessible accommodations with convenient handicapped facilities.
Romantic
Dog Friendly
The location is suitable for dogs, featuring nearby areas conducive to walking pets. Dogs are permitted throughout the hotel and even in the restaurant upon inquiry, enhancing the overall convenience for pet owners. The hotel's policy includes a weight limit of 10kg for dogs, catering largely to smaller breeds.
While the mini bar and certain services incur extra charges, the acceptance of dogs without additional hidden fees is a significant plus. A suggestion for a more pet-welcoming experience includes adding special gestures for dogs, especially given the nominal pet fee. Overall, the Sercotel AB Arganda provides a comfortable and accessible stay for guests traveling with dogs, reaffirming its reputation as a genuinely dog-friendly establishment.
No, Sercotel AB Arganda doesn't have any pool.
No, a spa isn't available at Sercotel AB Arganda.
Yes, Sercotel AB Arganda welcomes dogs.
Yes, parking facilities are available at Sercotel AB Arganda.
Yes, Sercotel AB Arganda has a gym.
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