4-Star HotelSummary of reviews related to the '4 Star' categoryBest Western Parkhotel Hagenberg is often noted as deserving its four-star rating. Guests have praised the hotel for its cleanliness and the use of regional products. The overall ambiance is bright, friendly and accessible with modern furnishings. A warm welcome from the reception staff is commonly appreciated, reflecting the four-star hotel standard.
However, opinions diverge when it comes to certain service aspects. Some visitors have found the reception service not quite up to the expected four-star level and a few comments highlighted that the staff could be more pleasant. The importance of prioritizing customer comfort has been emphasized as an area for improvement.
On the brighter side, the hotel boasts facilities that align well with its four-star designation. There is an exceptional charging station and the price range is considered reasonable for the quality offered. Despite some service-related criticisms, many guests find the hotel fantastic and highly recommend it within its four-star category.
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