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On The Rock

Arco , Vicolo Ere 23 (Show on Map)

9.2

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviews'On The Rock' in Arco receives high praise from guests who appreciate its ideal location, exceptional breakfast offerings, clean and modern rooms and friendly staff. Strategically positioned in the heart of Arco, it provides seamless accessibility to local attractions, restaurants and natural landmarks like Lake Garda, while maintaining a tranquil atmosphere. Guests find the central location ideal for both city exploration and outdoor adventures, offering picturesque views of the surrounding mountains and Arco Castle.

Breakfast at 'On The Rock' is frequently commended for its superior quality and variety. Guests enjoy a rich and extensive buffet featuring fresh organic and dietary-friendly options, ensuring a delightful start to their day. The meticulous presentation and quality ingredients enhance the overall dining experience, often highlighted as superb and fantastic.

The rooms are described as clean, modern and well-equipped, offering a comfortable stay. Guests appreciate the stylish decor, high cleanliness standards and functional amenities, which make them suitable for both short and extended stays. The spacious and modern bathrooms add to the appeal, though a few noted the smaller size of some rooms. Despite isolated mentions of discomfort with some mattresses, most guests find the beds to be comfortable and the accommodations to be of great value.

The hotel's cleanliness is a standout feature with guests noting the spotless conditions of both private and communal areas. The high level of hygiene and immaculate maintenance contribute significantly to the overall positive experience.

The staff at 'On The Rock' receive widespread acclaim for their friendliness and dedication. Guests praise their kindness, helpfulness and multilingual abilities, which enhance communication and service. Notable mentions include Paolo and Ilona, who are recognized for their exceptional hospitality. The staff's warm and courteous demeanor adds to the welcoming atmosphere, making guests feel valued and well-cared for.

While the Wi-Fi experience varies with some guests experiencing slow speeds and connectivity issues, the overall impact on the stay appears minimal in light of the hotel's other strengths.

'On The Rock' is also a family-friendly establishment, offering engaging activities for children, such as a bouldering facility and an array of games, making it suitable and enjoyable for families. The dog-friendly policies further enhance its appeal, making it a welcoming destination for pet owners.

Overall, 'On The Rock' combines a prime location, exceptional service and a high standard of amenities to provide an outstanding experience for its guests.
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Family Friendly Hotel

This hotel offers a unique experience in Arco. While specific family amenities are not detailed, the distinctive setting and personalized service can make it a memorable stay for families.

Dog Friendly Hotel

This hotel offers pet-friendly rooms. Additionally, it provides amenities such as a hot tub and a spa, enhancing the stay for both owners and their pets.

Business Hotel

This hotel may offer a unique experience for business travelers seeking something different. Specific business amenities need to be verified.

Accessible Hotel

This hotel provides excellent accessibility with lift access to all floors, emergency cords in bathrooms, and both roll-in and walk-in showers. It also features accessible parking and Braille/raised signage for enhanced navigation.

Small Hotel

This hotel is noted for its charming atmosphere and central location in Arco. It features a hot tub and city views, making it a great choice for couples looking for a romantic getaway. Guests appreciate the breakfast, hiking opportunities and pet-friendly policy.

3-Star Hotel

This hotel is known for its exceptional value, impressive facilities, and warm hospitality. It offers a private SPA, hot tub open from April to October, and a commitment to providing an exceptional experience for guests.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Room Types

Comfort Double Room Featuring free Wi-Fi and mountain views, this air-conditioned room comes with ultra-modern furnishings and parquet floors. Includes an LCD satellite TV, minibar and private bathroom with hairdryer.

Superior Double Room Featuring free Wi-Fi and mountain views, this larger air-conditioned room comes with ultra-modern furnishings and parquet floors. Includes a seating area with sofa. Can accommodate up to 2 extra beds.

Junior Suite Featuring free Wi-Fi and mountain views, this air-conditioned suite comes with ultra-modern furnishing and 2 LCD satellite TVs. Includes a double bedroom and a separated seating area with sofa. Can accommodate up to 2 extra beds.

Comfort Deluxe Double Room Featuring free Wi-Fi and mountain views, this larger air-conditioned room comes with elegant modern furnishings and parquet floors.

Single Room with Balcony With air conditioning, a flat-screen TV with satellite channels, and a mountain-view balcony.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

About On The Rock

License: IT022006A1H5KJEKQH

Guest Reviews

9.2

Excellent

Location

'On The Rock' is ideally situated in the heart of Arco, offering a balance of accessibility and tranquility. Guests praise its central location, just steps away from the old town, main square and the castle, making it a prime spot for exploring local attractions. Even amidst the lively city center, the hotel maintains a serene atmosphere, perfect for a restful stay.

Convenience is a key highlight with parking available and easy access to the city’s major tourist sites, restaurants, cafes and ice-cream shops. The hotel also caters well to outdoor enthusiasts, sitting near popular cycling and running routes, as well as being a short drive to Lake Garda. This strategic positioning makes it an excellent base for excursions to the mountains, ferratas and other natural landmarks.

The modern structure of the hotel and its immaculate rooms complement the perfect location, offering scenic views of the surrounding mountains and river, right below the majestic Arco Castle. Whether visiting for the vibrant Christmas markets or a summer adventure, 'On The Rock' provides an optimal location that combines the charm of the historic center with the conveniences of modern amenities.

Breakfast

Nestled in a scenic location, 'On The Rock' has garnered abundant praise for its exceptional breakfast offerings. Guests consistently highlight the rich and varied breakfast, noting it to be both delicious and sufficient. The breakfast buffet stands out for its extensive selection, featuring everything from freshly squeezed juices to artisanal and fresh products. Visitors appreciate the high quality of the food with fresh and organic options available, catering to dietary requirements such as gluten and lactose-free options.

The breakfast is not only about variety but also about meticulous preparation and presentation. Guests commend the diverse and healthy choices, ranging from sweet pastries to savory items, ensuring that there is something for everyone. The buffet is often described as well-stocked with a significant emphasis on the freshness and quality of ingredients, enhancing the overall dining experience.

Reviews emphasize the abundance and generosity of the breakfast with terms like superb, fantastic and amazing frequently used. The inclusion of European classics, a wide array of cheeses, hams and a rich selection of muesli ingredients are particularly noteworthy. The setting adds to the charm with occasional mentions of enjoying breakfast in a glazed terrace or with stunning views.

Overall, 'On The Rock' delivers a breakfast experience of high standards, consistently exceeding guests' expectations and contributing significantly to their overall satisfaction with the hotel.

Rooms

The guest reviews for 'On The Rock' highlight a consistently positive experience with the hotel's rooms. The rooms are described as clean, modern and spacious, often furnished with stylish and contemporary decor. Many guests appreciated the high cleanliness standards and well-maintained surroundings, emphasizing the modern amenities and overall functionality. The bathrooms, in particular, received praise for their spaciousness and modern design.

Despite some comments on the smaller size of certain rooms, most guests found them comfortable and adequate for short stays. The inclusion of balconies in some rooms was a notable feature, adding to the overall appeal. The rooms are equipped with everything necessary for a comfortable stay, including air conditioning and modern furniture, contributing to a cozy and welcoming atmosphere.

Overall, guests found the rooms to be of high quality, well-designed and suitable for both short and extended stays with many highlighting the excellent value for the price.

Beds

The comfort of the beds at 'On The Rock' hotel receives mixed reviews from guests with a predominant focus on positive experiences. Most guests describe the beds as comfortable with some mentioning that they provide a good and comfy sleep. There are multiple references to perfectly comfortable and exceptionally clean beds, suggesting an overall satisfactory standard of hygiene and comfort. Several reviews highlight spacious and modern rooms, which likely contribute to a pleasant stay.

However, there are some recurring concerns regarding the mattresses. A few guests found the mattresses too soft or noted that they were sagging. Despite this, many still managed to have a comfortable sleep. Some beds were described as rigid but appropriate and others mentioned that while the mattresses could be renewed, they still allowed for a good night's rest.

Additionally, there is feedback about bed arrangements and quality. Some rooms feature two single beds not placed very close together and a few guests mentioned discomfort due to gaps in double beds or worn-out mattresses. Yet, children’s sofa beds were positively noted for their quality.

Overall, the beds at 'On The Rock' are generally praised for comfort and cleanliness, even though there are isolated issues with mattress firmness and wear.

Cleanliness

On The Rock stands out primarily for its exceptional cleanliness. Visitors repeatedly emphasize the immaculate state of the hotel, noting spotless rooms and floors that reflect a high standard of hygiene. The rooms are not only clean but also modernly furnished and well-equipped, providing a comfortable and contemporary stay. The entire facility maintains an impressive level of tidiness with both the communal areas and private accommodations consistently described as very clean and well-maintained.

Guests appreciate the attention to detail in ensuring every corner is impeccably clean, contributing to an overall pleasant experience. Coupled with modern amenities and spacious environments, the hotel's dedication to cleanliness helps create a welcoming and comfortable atmosphere for guests. Whether describing the spotless conditions of the rooms, the clean and modern bathrooms or the cleanliness throughout the whole hotel, guests clearly find this a key aspect of their stay at On The Rock. The hotel successfully combines modern aesthetics with flawless cleanliness, ensuring that the standards of hygiene and upkeep are nothing short of exceptional.

Staff

Visitors to 'On The Rock' are overwhelmingly pleased with the hotel's staff, emphasizing their super friendly and accommodating nature. Guests notably appreciated the extremely kind and helpful service they received, citing the team's polite and courteous demeanor. The staff, particularly at the reception, is praised for their impeccable service and willingness to provide customized and attentive support, ensuring a top-notch experience for all guests.

Several individuals highlighted Paolo and Ilona, mentioning their professionalism, friendliness and readiness to go above and beyond to make stays enjoyable. Multilingual abilities, including English, further enhance the staff's approachability and effectiveness in communication.

The reception team garners accolades for their warm welcomes, late-hour assistance and overall fantastic interaction with guests. Their knowledge and helpfulness extend to details like organizing parking and providing insightful advice. Throughout the reviews, the phrases underscore a consistently high level of service marked by kindness, responsiveness and a welcoming atmosphere.

Indeed, the incredible kindness and dedication displayed by the 'On The Rock' staff contribute significantly to making guests feel valued and well-cared for, leading to an all-around exceptional experience at the hotel.

Wi-Fi

The Wi-Fi experience at On The Rock has received mixed feedback from guests. While some found the internet connection to be acceptable, many others noted issues such as slow speeds, frequent disconnects and overall weak signals. There were also specific instances where the Wi-Fi stopped working entirely or did not function reliably on certain days. The hotel's wireless network, though present, appears to need significant improvement to meet guest expectations.

Family

On The Rock offers an array of engaging activities for children, including a small bouldering facility that stands out as a highlight. The hotel provides an abundance of games and well-designed spaces tailored specifically for kids. It's a great choice for families, boasting rooms that comfortably accommodate four people. Guests consistently describe the hotel as very family friendly. Additionally, the Private Spa and excellent breakfast add to the overall experience, complemented by attentive and friendly staff. Enhanced by measures for Covid-19, the hotel ensures a safe and enjoyable stay with everything from rooms to meals receiving high praise.

Dog Friendly

On The Rock is praised for its dog-friendly environment, making it an ideal destination for pet owners. Guests frequently highlight the warm welcome extended to both them and their dogs, regardless of breed size. The hotel staff's friendly and courteous demeanor contributes to a positive experience and the facility accommodates pets by offering amenities like beds for dogs. The inclusive and welcoming atmosphere ensures an enjoyable stay for guests traveling with their furry companions.

No, On The Rock doesn't have any pool.

No, a spa isn't available at On The Rock.

Yes, On The Rock welcomes dogs.

No, parking facilities aren't available at On The Rock.

No, On The Rock doesn't have a gym.

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