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Summary of reviewsNestled atop a tranquil hill, Complex Bolyarsko Selo & Spa in Arbanasi captivates visitors with its stunning panoramic views over mountains and Veliko Tarnovo. Its serene and picturesque location offers an ideal escape from the daily hustle and bustle, making it perfect for relaxation. Guests frequently praise the breathtaking vistas available from both the rooms and the restaurant terrace, alongside the peaceful ambiance of the surrounding nature.
The breakfast at Complex Bolyarsko Selo & Spa is largely well-received, often described as wonderful and fantastic. The buffet is noted for its variety and freshness, frequently characterized as plentiful, delicious and providing a rich selection. While there are occasional critiques about variety and replenishment, the general consensus is positive, making it a satisfying start to the day.
Dinner at the complex is highly acclaimed for its delicious and beautifully presented dishes. The local specialties are consistently praised for their taste and quality with many guests commending the good value for money. The attentive and friendly staff further enhance the dining experience, contributing to a memorable culinary journey, although a few guests noted occasional delays and some inconsistency in food preparation.
Rooms at the complex are known for their spaciousness and cleanliness, often highlighted for their bright, tidy spaces and stunning views. Guests find the rooms cozy, comfortable and well-equipped, though some feel the furniture could use updating. The general maintenance and cleanliness contribute to a pleasant stay, even if a few elements seem dated.
Cleanliness across the complex earns high marks, extending from the rooms to the spa and communal areas. Guests frequently note the impeccable hygiene standards, contributing significantly to a peaceful and pleasant environment. Despite occasional suggestions for improvement in certain areas, the overall sentiment regarding cleanliness is highly favorable.
The staff at Complex Bolyarsko Selo & Spa are repeatedly lauded for their exceptional friendliness, politeness and responsiveness. Their cheerful demeanor and willingness to assist enhance the guest experience, making it a welcoming and family-friendly destination. The helpful and professional service provided by the staff is a standout feature that significantly elevates the overall experience.
The spa at the complex receives mostly positive feedback, noted for its cleanliness, beauty and range of amenities. The facilities, including multiple saunas, add to the tranquil atmosphere. While there are suggestions for improving heating in the relaxation zone, the overall satisfaction with the spa remains high, especially given the breathtaking views and helpful staff.
The pool facilities, both indoor and outdoor, are frequently highlighted for their cleanliness and aesthetic appeal. Families particularly enjoy the indoor pool, although some guests feel the water temperature could be warmer. The early closing time of the indoor pool is a noted downside, but the overall pool experience is positive, complemented by the responsive staff and attractive surroundings.
The ample and free parking facilities at Complex Bolyarsko Selo & Spa are appreciated by guests, even though parking can become challenging when the hotel is fully booked. The convenience and sufficiency of parking options are generally well-regarded.
For families, the complex offers a range of amenities including a playground, playroom, infinity pool and a children’s corner in the restaurant. These facilities contribute to a great family holiday experience with the complex being highly recommended for its suitability for children and the satisfying overall experience it provides.
While the comfort of beds at the complex receives mixed feedback, many guests find them comfortable. However, there are calls for updating mattresses and offering double bed options for improved comfort.
Overall, Complex Bolyarsko Selo & Spa is celebrated for its stunning location, cleanliness, excellent staff, delicious dining options and family-friendly facilities, making it a highly recommended destination for a relaxing and enjoyable stay. Show more
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Categories
Resort with Spa
Located in Arbanasi, this resort offers a spa experience in a village setting. It provides a blend of relaxation and cultural immersion.
Family Friendly Resort
As a resort, it likely offers various amenities suitable for families, such as recreational activities and spacious accommodations. It also features a spa.
Resort with Swimming Pool
Guests can enjoy both indoor and outdoor pools. The outdoor pool offers a picturesque setting with stunning views of the surrounding countryside, allowing you to relax and soak up the sun in style.
Heated Pool Indoor Pool Outdoor Pool
Resort with Parking
This complex offers ample parking facilities, including a car parking lot in the hotel's courtyard. The on-site parking is free, and guests typically encounter no issues finding plenty of available spaces.
EV charging stations
Resort with EV Charging Stations
This resort is tagged as having EV charging stations.
Resort with Outdoor Pool
The resort features an outdoor pool and a spa and wellness center. Guests can unwind in the spa, take a dip in the outdoor pool, or explore nearby attractions.
Resort with Indoor Pool
This complex offers spa facilities and likely includes an indoor pool as part of its spa offerings.
3-Star Resort
Resort with Heated Pool
Room Types
Deluxe Double or Twin Room with City or Mountain ViewThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.
Studio with Mountain ViewThis air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 3 beds.
Budget Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 2 beds.
Apartment with Mountain ViewThe air-conditioned apartment has 2 bedrooms and 1 bathroom with a shower and a hairdryer. Boasting a terrace with pool views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 4 beds.
Apartment with TerraceThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with pool views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds.
Family StudioThis air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
Perched atop a serene hill, Complex Bolyarsko Selo & Spa offers guests an idyllic retreat with breathtaking, panoramic views that stretch over the mountains and nearby Veliko Tarnovo. The location's tranquility and beauty are frequently highlighted, providing an ideal setting for relaxation and a respite from the hustle and bustle of daily life.
Guests repeatedly rave about the hotel’s wonderful and unique vantage points with vistas visible from both rooms and the restaurant terrace. The peaceful ambiance of the surrounding nature adds to the charm, making it a perfect destination for those seeking to unwind.
The facility is conveniently situated, allowing easy access to Veliko Tarnovo while offering a private escape on a ridge with excellent visibility over the picturesque valleys. Adding to the allure, the hotel is effectively complemented by its well-maintained pools and spa center, promising a rejuvenating experience.
Visitors consistently mention the superb location with many admiring the scenic landscape and serene environment. The staff garners praise for their friendliness, enhancing the overall guest experience. Combined with a delicious varied breakfast and a decent restaurant, the complex ensures a satisfying stay.
In summary, Complex Bolyarsko Selo & Spa in Arbanasi stands out for its remarkable location, exceptional views and a peaceful atmosphere, making it a top choice for a relaxing vacation amidst nature's splendor.
Breakfast
Complex Bolyarsko selo & Spa Arbanasi receives mostly positive feedback regarding its breakfast offerings. Many guests commend the breakfast, describing it as wonderful, fantastic and amazing. The buffet is often noted for its variety and freshness, providing a rich selection and large portions. Phrases like "plentiful and fresh," "delicious with a choice," and "superb" are frequently mentioned, suggesting the quality and taste meet guests' expectations. Some reviews highlight the pleasant addition of a well-maintained pool and spa area, further enriching the overall dining experience.
However, not all feedback is glowing. A few guests found the breakfast to be meager, simple or monotonous with tired coffee machines. Some believed the variety could be improved and noted that food which ran out was not replenished. Despite these occasional criticisms, the majority of reviews reflect a positive consensus, making the breakfast at Complex Bolyarsko selo & Spa Arbanasi a generally appealing and satisfying start to the day for its visitors.
Dinner
The dining experience at Complex Bolyarsko Selo & Spa has garnered significant praise from guests, particularly for its delicious and beautifully presented dishes. The restaurant offers excellent local specialties with the food consistently described as very tasty and of high quality. The chef’s expertise is frequently highlighted with guests noting that everything is well-prepared and served with care. Additionally, the food is not only delicious but also aesthetically pleasing with attention to detail from the attentive and friendly staff.
Many guests appreciated the good value for money, noting that the meals were not expensive. The restaurant is often recommended as a great dining spot with a particular commendation for its ability to provide a wonderful and memorable culinary experience. Furthermore, the restaurant’s ambiance and the well-organized Christmas program added to the overall positive dining atmosphere.
However, there were a few notes of dissatisfaction. Some guests felt that dinner sometimes lacked a certain element of excellence and punctuated delays and expectation mismatches in evening service. Moreover, a few comments pointed out inefficiencies in staff and occasional inconsistency in food quality with some dishes being overly oily.
Overall, the majority of the reviews paint a positive picture of the dining scene at Complex Bolyarsko Selo & Spa, highlighting the delicious cuisine and attentive service as key strengths. Despite occasional hiccups, the restaurant seems to offer a fulfilling culinary experience that aligns well with the relaxing and comfortable ambiance of the complex.
Rooms
The rooms at Complex Bolyarsko Selo & Spa consistently leave a positive impression, boasting spaciousness and cleanliness as common features. Guests appreciate the generous room sizes, often noting the cozy and comfortable atmosphere. Many reviews highlight the stunning and unique views from the rooms, particularly those with large terraces or balconies. Additionally, guests find the rooms well-equipped with necessary amenities, despite some mentioning that the furniture could benefit from updates.
Linens, towels and bedding are clean, though a bit worn according to some reviews. The general upkeep and cleanliness of the rooms contribute significantly to a pleasant stay with mentions of bright and well-maintained spaces. The warm and functional furnishings add to the comfort level, even if they aren't the newest.
Notably, the hotel also offers impressive scenery and tranquility, complemented by a nice spa and restaurant. Overall, visitors find their accommodations satisfactory with ample room for families, including provisions for baby cribs in spacious studios. Despite a few comments about outdated elements and the need for repainting, the majority praises the expansive feel and cleanliness of the rooms, ensuring a welcoming environment for a relaxing vacation.
Beds
Complex Bolyarsko Selo & Spa presents a mixed experience when it comes to bed comfort. On the positive side, numerous guests have appreciated the comfort of the beds, describing them as comfortable, huge and even exceptionally comfortable. These comments suggest that the rooms provide a good night’s rest for many visitors.
However, some feedback points towards potential areas for improvement. All rooms feature twin beds and there is a notable desire for the option of double beds to enhance comfort further. Additionally, a few guests have reported issues with mattresses, describing them as old and uncomfortable. Specifically, concerns have been raised about the lack of mattress covers with sheets being placed directly on the mattress.
While many found the beds comfortable, a significant number of guests expressed dissatisfaction with the overall bed quality. Therefore, while the comfort level of the beds may appeal to some, the hotel could benefit from updating bedding options and addressing mattress quality to ensure consistent guest satisfaction.
Cleanliness
Complex Bolyarsko selo & Spa Arbanasi consistently impresses guests with its high standards of cleanliness. Visitors frequently praise the hotel for being very clean with rooms that are spacious, tidy and feature beautiful views. The spa is a standout aspect, noted for its exceptional hygiene and very clean swimming pools. Many reviewers mention that the hygiene throughout the hotel is at an exceptionally high level, contributing to a peaceful and pleasant environment. Even the communal areas, such as the hotel’s pools and overall facilities, maintain a remarkable level of cleanliness.
However, some guests feel there is room for improvement, particularly in certain aspects of room maintenance and soundproofing. Despite these occasional critiques, the overall sentiment leans heavily positive. Words like cozy, warm and well-kept frequently appear, reflecting the general atmosphere of the hotel. The staff also earn high marks for their friendliness and attentiveness, further enhancing the clean and welcoming ambiance. Overall, cleanliness is evidently a central and well-executed focus at Complex Bolyarsko selo & Spa Arbanasi, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
Complex Bolyarsko Selo & Spa seems to be a hidden gem for travelers seeking excellent customer service. Reports consistently highlight the exceptional friendliness, politeness and responsiveness of the staff. The personnel, from reception to restaurant, are noted for their attentiveness and willingness to go the extra mile. Such observations include friendly upgrades to enhance the comfort of families with children and a professional yet personal touch that makes guests feel welcome.
The positive atmosphere extends beyond mere politeness; guests frequently describe the staff as cheerful and always smiling, which contributes significantly to their overall experience. Additionally, the helpfulness of the staff is underscored by their readiness to assist with any request, ensuring that every need is met promptly and efficiently.
Moreover, the extraordinary pleasantness of the staff, coupled with a superb service, makes the complex not just a place to stay but a destination worth returning to. The reception staff and housekeepers are especially commended for being responsive and approachable, further adding to the reputation of the hotel as a family-friendly and professionally run establishment. The consensus is clear: the staff at Complex Bolyarsko Selo & Spa significantly elevate the guest experience, making it a highly recommended place for a delightful and relaxing holiday.
Spa
The spa at Complex Bolyarsko selo & Spa Arbanasi has garnered a mix of feedback, predominantly positive, from its guests. Highlighted for its cleanliness and range of amenities, visitors often describe the spa as "good," "wonderful," and "luxurious." Many appreciated the well-equipped and fully functional facilities, including three different saunas. Guests noted that the spa is always clean and ready for use during its limited schedule. The spa area is also highly praised for its beauty and breathtaking views, making it a tranquil retreat. While some felt that the relaxation zone could benefit from better heating and that the facility mix could be expanded, overall satisfaction remains high, particularly in terms of the comfortable and aesthetically pleasing environment. Furthermore, the helpful staff add to the positive experience by assisting with taxis and providing information about nearby attractions.
Pool
Complex Bolyarsko selo & Spa Arbanasi offers a pool experience that guests frequently highlight in their reviews. Visitors appreciate the warm and clean condition of both the indoor and outdoor pools, describing them as great and pleasant with particularly beautiful views of the city and mountains. Families especially value the indoor pool, finding it well-suited for all ages and always a hit among its youngest visitors.
Additionally, the spa facilities, including multiple saunas, add to the relaxing atmosphere, complementing the pool areas. Although the indoor pool temperature has received mixed feedback with some guests finding it not warm enough, the general cleanliness and aesthetic appeal of the pools seem to meet guest expectations.
The only consistent critique is the early closing time of the indoor pool at 6 PM, which some guests feel is too restrictive. Despite this, the overall pool experience remains one of the highlights mentioned by guests, who also commend the staff's responsive service and the breathtaking views around the complex.
Parking
Complex Bolyarsko selo & Spa Arbanasi offers ample parking facilities, including a car parking lot in the hotel's courtyard, ensuring that guests typically encounter no issues with parking. Visitors consistently find plenty of parking spaces available for their use and the on-site parking is free. While parking can become a small challenge when the hotel is fully booked, the overall feedback highlights the convenience and sufficiency of the parking options at the hotel.
Family
Complex Bolyarsko selo & Spa Arbanasi offers a range of family-friendly facilities that make it an ideal destination for a family holiday, both in summer and winter. The amenities include a playground, a playroom, an infinity pool and a children's corner in the restaurant, ensuring that kids have plenty of activities to enjoy. Reviews suggest that families have had great experiences at the complex, describing it as perfect for a relaxing weekend with children. The food has also received positive feedback, contributing to an overall satisfying stay for every family member. The complex is highly recommended for its suitability for children and its ability to provide a wonderful time for families.
Indoor Pool
The Complex Bolyarsko selo & Spa Arbanasi offers guests an appealing indoor pool experience, which has been frequently appreciated. The facility includes a heated indoor pool complemented by a variety of saunas, including wet, dry and one with lights, enhancing the relaxation experience. The pool area features panoramic windows, adding a scenic and airy dimension to the indoor swimming environment.
However, opinions on the temperature of the water have been mixed. While some reviews highlight the warm and welcoming water of the indoor pool, others have noted that the pool is cold, which contradicts its advertised warmth. Additionally, there are mentions of two indoor pools, one of which is warm and shallow, offering options to suit different preferences. A point of contention is that the indoor pool closes too early for some guests.
In summary, the indoor pool at Complex Bolyarsko selo & Spa Arbanasi is generally well-regarded with its panoramic windows and heated water being major highlights, though inconsistent water temperature and early closing times are noted drawbacks.
Yes, Complex Bolyarsko selo & Spa Arbanasi has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Complex Bolyarsko selo & Spa Arbanasi.
No, Complex Bolyarsko selo & Spa Arbanasi doesn't allow dogs.
Yes, parking facilities are available at Complex Bolyarsko selo & Spa Arbanasi.
No, Complex Bolyarsko selo & Spa Arbanasi doesn't have a gym.