Hotel Nacional Inn Araxá Previdência
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Summary of reviewsHotel Nacional Inn Araxá Previdência is a well-appreciated retreat thanks to its excellent location and natural surroundings. Nestled in a tranquil area next to the Grande Hotel do Barreiro and the Thermas complex, it provides easy access to local attractions like the Dona Benta fountain and nearby lakes. Guests commend the hotel's setting amidst lush greenery, making it ideal for nature lovers and those looking for a serene escape with various trails for hiking or leisurely walks.
The breakfast offerings are a standout feature with many guests praising the variety, quality and tastiness of the food. Highlights include diverse options and delicious items such as a carrot cake with brigadeiro topping and cheese bread. Even though there were occasional mentions of limited choices, the overall feedback for breakfast remains highly positive, contributing significantly to a pleasant stay.
While dinners receive mixed reviews, the high quality and flavor of the food are frequently noted. Guests appreciated the tasty, well-prepared meals, even though some found the menu repetitive or the prices a bit high. The pasta buffet and soups are particularly popular and the restaurant staff are recognized for their excellent service.
Despite some criticisms regarding room conditions and cleanliness, there are positive mentions of comfortable beds, good air conditioning and functional amenities like showers and fridges. However, there is a clear need for improvements in maintenance and cleanliness across various areas of the hotel.
The hotel staff are frequently lauded for their politeness, attentiveness and overall quality of service. Specific employees receive special mentions for exceptional service, contributing positively to guests' experiences. While there are occasional lapses in service, the general consensus is that the staff play a significant role in making guests feel welcomed and supported.
The Wi-Fi service is generally satisfactory with many guests reporting reliable and strong connectivity throughout the property. However, there are occasional reports of inconsistency in the internet service.
The pool facilities offer a range of enjoyable features, such as multiple outdoor and heated pools, a spacious children's pool and well-maintained leisure areas. Despite some concerns about cleanliness and limited amenities like lounge chairs and umbrellas, the pool areas are appreciated by many guests.
The hotel provides ample and spacious parking, though some guests are dissatisfied with the additional cost and the parking area's condition. The staff's assistance in finding parking spots is a positive aspect, though better organization is needed.
Families find Hotel Nacional Inn Araxá Previdência particularly enjoyable, thanks to a variety of activities and facilities catering to children and teenagers. The family-friendly environment is praised with natural surroundings adding to the charm. Despite some pandemic-related restrictions, the hotel remains a top choice for family vacations.
In summary, Hotel Nacional Inn Araxá Previdência is a well-located, nature-surrounded haven offering good service, excellent breakfast options and enjoyable leisure facilities, making it a great choice for both business and leisure travelers, especially families seeking a comfortable and activity-rich retreat. Improvements in room maintenance, cleanliness and certain amenities would further enhance the overall guest experience.
Categories
The breakfast offerings are a standout feature with many guests praising the variety, quality and tastiness of the food. Highlights include diverse options and delicious items such as a carrot cake with brigadeiro topping and cheese bread. Even though there were occasional mentions of limited choices, the overall feedback for breakfast remains highly positive, contributing significantly to a pleasant stay.
While dinners receive mixed reviews, the high quality and flavor of the food are frequently noted. Guests appreciated the tasty, well-prepared meals, even though some found the menu repetitive or the prices a bit high. The pasta buffet and soups are particularly popular and the restaurant staff are recognized for their excellent service.
Despite some criticisms regarding room conditions and cleanliness, there are positive mentions of comfortable beds, good air conditioning and functional amenities like showers and fridges. However, there is a clear need for improvements in maintenance and cleanliness across various areas of the hotel.
The hotel staff are frequently lauded for their politeness, attentiveness and overall quality of service. Specific employees receive special mentions for exceptional service, contributing positively to guests' experiences. While there are occasional lapses in service, the general consensus is that the staff play a significant role in making guests feel welcomed and supported.
The Wi-Fi service is generally satisfactory with many guests reporting reliable and strong connectivity throughout the property. However, there are occasional reports of inconsistency in the internet service.
The pool facilities offer a range of enjoyable features, such as multiple outdoor and heated pools, a spacious children's pool and well-maintained leisure areas. Despite some concerns about cleanliness and limited amenities like lounge chairs and umbrellas, the pool areas are appreciated by many guests.
The hotel provides ample and spacious parking, though some guests are dissatisfied with the additional cost and the parking area's condition. The staff's assistance in finding parking spots is a positive aspect, though better organization is needed.
Families find Hotel Nacional Inn Araxá Previdência particularly enjoyable, thanks to a variety of activities and facilities catering to children and teenagers. The family-friendly environment is praised with natural surroundings adding to the charm. Despite some pandemic-related restrictions, the hotel remains a top choice for family vacations.
In summary, Hotel Nacional Inn Araxá Previdência is a well-located, nature-surrounded haven offering good service, excellent breakfast options and enjoyable leisure facilities, making it a great choice for both business and leisure travelers, especially families seeking a comfortable and activity-rich retreat. Improvements in room maintenance, cleanliness and certain amenities would further enhance the overall guest experience.
Dog Friendly Hotel
This hotel allows both dogs and cats and provides amenities such as indoor and outdoor swimming pools, a free sauna, and a waterslide. It also offers kid-friendly options, which suggests a family-friendly environment that may be accommodating to pets as well. However, pets cannot be left unattended in rooms and there is an extra fee of R$120 per pet, per night.
Hotel with Parking
Hotel Nacional Inn Araxá Previdência includes parking facilities. It is also located near the Barreiro, offering a blend of nature and convenience for guests with cars.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Hotel Nacional Inn Araxá Previdência is nestled in a fantastic location that offers both tranquility and convenience. Guests repeatedly highlight its excellent positioning next to the Grande Hotel do Barreiro and the Thermas complex, making it an ideal base for exploring local attractions such as the Dona Benta fountain and nearby lakes. The hotel's setting amidst lush greenery and forested areas provides a serene and peaceful environment, perfect for those seeking a restful retreat.
The proximity to nature offers guests beautiful landscapes and numerous trails for hiking or leisurely walks. Its closeness to the city center and key tourist spots ensures that visitors can enjoy the best of both worlds – the bustle of downtown Araxá and the calmness of natural surroundings.
Many reviews commend the well-maintained external areas, the spaciousness and the charming rustic architecture that blend seamlessly with the lush outdoor environment. The hotel’s amenities, such as the pool area and leisure options, add to the overall appeal, further enhanced by the kindness and helpfulness of the staff.
Furthermore, the hotel's proximity to the Grand Hotel allows guests to access historical landmarks without the premium price tag, cementing its status as a great value option. Whether for business or leisure, the Hotel Nacional Inn Araxá Previdência stands out as a well-located, nature-surrounded haven that caters to a variety of travel needs while maintaining a high level of comfort and service.
Hotel Nacional Inn Araxá Previdência is frequently praised for its breakfast offerings, often described as excellent, wonderful and perfect. Guests highlight the wide variety and abundance of options available, ensuring there’s something for everyone. Many reviewers emphasize the tastiness and quality of the breakfast with descriptions ranging from very good to exceptional.
The buffet features a diverse selection with plentiful and delicious choices that include standout items like carrot cake with brigadeiro topping and cheese bread. Some appreciate the simple but tasty options, while others revel in the complete and well-served nature of the breakfast spread.
Although most feedback is positive, there are some guests who feel that breakfast could be better, citing limited options or missing items like white cheese, melon, yogurt and jelly. A few reviews mention that the breakfast did not live up to their expectations with descriptions such as reasonable or largely disappointing.
Overall, the breakfast at Hotel Nacional Inn Araxá Previdência is a significant highlight for many guests, contributing to a pleasant stay with its variety, quality and ample portions.
The dining experience at Hotel Nacional Inn Araxá Previdência has garnered mixed reviews from guests with positive remarks largely focusing on the quality and flavor of the food. Many guests praised the meals, describing them as very tasty, perfect and amazing. The hotel offers a variety of options for lunch and dinner and the desserts are well-received. Despite some feedback about the dinner being less creative and occasionally lacking variety, there are consistent mentions of the excellent structure and great service provided by the restaurant staff. Notably, the pasta buffet and soup for dinner were highlighted as exceptional.
However, some guests found the prices in the restaurant to be quite expensive and commented on delays in dinner service. The dinner buffet, while having a marvelous flavor, was perceived by some as repetitive and limited in options. Despite these drawbacks, many guests still regarded the dinner as good or even fantastic, noting that the well-prepared, simple food met their expectations. It's clear that, while improvements could be made regarding variety and creativity, the overall dining experience at the hotel leaves a positive impression thanks to the high quality and taste of the meals.
The guest reviews for Hotel Nacional Inn Araxá Previdência suggest a mix of experiences regarding the rooms. While some guests appreciated the comfortable beds, good air conditioning and the clean, well-organized atmosphere in certain instances, the overall feedback highlights significant areas for improvement. Many rooms are described as small, dated and poorly maintained with issues such as cracked tiles, mold, musty smells and malfunctioning fixtures being common complaints. Cleanliness is also a recurrent issue with reports of dirty rooms, unpleasant odors and instances of encountering cockroaches.
Despite these drawbacks, there are mentions of rooms being adequately functional with elements like showers and fridges working well. Guests also noted the quiet environment and the friendliness of the room service staff. However, the general consensus points to a need for renovation and better maintenance with particular attention needed for plumbing, bedding and overall room hygiene. The positive aspects, such as some comfortable rooms and good organization, seem to be overshadowed by the prevalent issues of outdated facilities and cleanliness concerns.
The beds at Hotel Nacional Inn Araxá Previdência elicit a varied mix of feedback from guests. On the positive side, many guests found the beds to be very comfortable with terms such as "super cozy," "comfortable," and "very comfortable" frequently mentioned. Several reviews highlight the overall comfort and cleanliness of the rooms, which enhances the stay experience. The hotel also offers good value for money with some guests appreciating the balance between cost and comfort.
However, there are notable criticisms regarding the condition and size of the beds. Several reviews point to the beds being too small, narrow or uncomfortable with some guest rooms featuring small double beds that did not meet expectations. Issues with the mattresses are recurrent with descriptions such as "worn-out springs," "very soft mattress," "bad mattress," and "old and uncomfortable" appearing in numerous reviews. Some guests reported cleanliness issues, including dirty bed covers and pillows and smelly bedsheets.
Additionally, structural concerns were raised, such as noisy or broken headboards and beds with visible, worn-out springs. Despite these drawbacks, when the beds meet standards, guests describe them as providing comfort and contributing positively to their stay. The feedback suggests that while the comfort of the beds varies, improvements in mattress quality and bed size could significantly enhance the guest experience.
Guest reviews for 'Hotel Nacional Inn Araxá Previdência' reveal significant concerns about cleanliness and maintenance. While some reviews mention clean and well-maintained facilities and well-serviced rooms, numerous others express dissatisfaction. Common areas like the hallways and corridors generally receive positive feedback for cleanliness and organization, but several areas suffer from inadequate cleanliness.
Specifically, many guests reported issues with the bathroom facilities, including the presence of cockroaches, soap residue, stained tiles and dirty shower curtains. The pool area also garnered negative comments with guests citing unclean conditions and poorly maintained edges. Musty smells in rooms, dirty blankets and inadequately cleaned furniture were recurrent issues, contributing to an overall perception of subpar hygiene.
Moreover, various aspects of the hotel's infrastructure, such as rusty bathroom supports, outdated curtains, stained floors and dusty environments, reflect a need for better maintenance and frequent upgrades. Despite occasional mentions of clean and remodeled rooms, the majority of reviews indicate a consistent need for improved housekeeping and better upkeep throughout the hotel.
The guest reviews for ‘Hotel Nacional Inn Araxá Previdência’ generally highlight a very positive experience with the hotel staff. Guests frequently describe the staff as polite, attentive and qualified. The service provided is often noted as exceptional and courteous with special mentions of specific employees like Aunt Lala and Astronaut from the recreation team and Naiara, a waitress who is described as very polite.
The front desk receives favorable comments for being very good and efficient, ensuring smooth and quick check-ins. The housekeeping staff are praised for being extremely friendly and receptive and the diligence of waiters and room cleaning teams is often highlighted. The bar attendant also receives recognition for being friendly and helpful.
The breakfast experience at the hotel's restaurant is appreciated with the breakfast and restaurant staff being consistently described as attentive. Special mention goes to the head chef and the restaurant staff like Mrs. Vilma for their courteous service. Overall, the staff contribute significantly to the customer service and hospitality, often making guests feel welcomed and supported during their stay.
However, there are occasional criticisms. Some guests found the reception staff to be unfriendly or poorly trained and service lapses such as failure to solve TV problems or collect room information were noted. There were a few mentions of moody or unhelpful employees and instances where staff did not respond timely. Additionally, there were specific remarks about receptionists' poor quality jackets and sloppiness.
Despite these occasional issues, the overall impression is one of a hotel with a strong emphasis on professionalism and guest service, providing a generally positive and comfortable experience for its visitors.
The Hotel Nacional Inn Araxá Previdência offers a range of experiences when it comes to internet connectivity with many guests praising the reliability and quality of the Wi-Fi network. It provides good, strong Wi-Fi coverage throughout the property, allowing guests to stay connected easily. However, some reviews indicate variability in the consistency of the service with a few mentions of initial issues that improved later or instances where the internet connection was problematic. While several guests enjoyed excellent and reliable internet access, others faced challenges with dropped connections or Wi-Fi not working at all. Despite these occasional setbacks, many found the internet service satisfactory overall during their stay.
The gym at Hotel Nacional Inn Araxá Previdência seems to leave much to be desired according to guest reviews. Most guests found the gym facilities to be subpar, citing issues such as outdated and broken equipment, rust and a lack of maintenance. The gym did not match the advertised images, leading to disappointment. Some even reported that the equipment didn't work at all. Nevertheless, there were a few positive remarks with some guests describing it as nice. Overall, the gym appears to need significant improvements to meet guests' expectations.
The pool facilities at Hotel Nacional Inn Araxá Previdência offer a mix of features and experiences. Guests appreciated the beauty and size of the pool area, which includes multiple outdoor and heated pools. Families particularly enjoyed the spacious children’s pool and the variety of pools available, noting that the facilities are well-maintained and feature clean spring water. The charming outdoor pools and amazing poolside leisure areas were highlights for many visitors.
However, reviews also indicated several areas needing improvement. Common issues included the cleanliness and maintenance of the pools with some guests finding the pools dirty, especially on specific days or during peak seasons. Heated pools received mixed feedback with some guests finding them too cold and in need of better heating solutions. The pool areas lacked sufficient lounge chairs and umbrellas, making relaxation less comfortable.
Accessibility to the pools was another concern, as they were located far from the rooms and the pool area itself sometimes felt hard to access. Additionally, limited pool hours and the early closure of facilities at 6 p.m. were inconvenient for some guests. Seasonal closures due to pandemics and municipal decrees further limited the availability of certain pool amenities.
Overall, while the many pools and attractive outdoor areas offer enjoyable experiences for guests, consistent maintenance and better amenities are essential to fully enhance the poolside experience at Hotel Nacional Inn Araxá Previdência.
The reviews of the parking at Hotel Nacional Inn Araxá Previdência suggest a mixed experience. On the positive side, the parking is described as ample and spacious with some guests mentioning that it was practically empty during their stay. There were also compliments about the helpfulness of the employees in finding parking spots. However, numerous guests were displeased with the additional fee of R$20 per day for parking, finding it unreasonable and not commensurate with the service provided. Concerns were also noted about the distance of the parking area from the reception and its poor, uncovered condition. The organization of the parking space was found lacking, leading to chaotic situations, especially at night. Overall, while the size of the parking lot and assistance by staff were appreciated, the cost and condition left much to be desired.
Hotel Nacional Inn Araxá Previdência offers a delightful experience for families, featuring a great leisure area with a variety of activities specifically designed for children and teenagers. The hotel's family-friendly environment is consistently praised, making it ideal for a family getaway. Guests appreciate the wonderful family atmosphere and the numerous entertainment options that cater to all ages, ensuring both kids and parents have a memorable time.
The natural surroundings add to the charm, providing an excellent setting for children to explore and enjoy outdoor activities. While the current pandemic has limited some recreational areas, the overall amenities remain fantastic for family relaxation. Children’s toys and activity areas are highlighted as significant attractions, alongside the spacious accommodations that are suitable for families.
Despite a few isolated issues, such as room allocation and noise disturbances, the hotel is generally highly recommended for its comfort and affordability. The staff is noted for their politeness and preparedness, further enhancing the family-friendly experience. Overall, Hotel Nacional Inn Araxá Previdência is perfect for a restful family vacation with ample activities to keep everyone entertained.
Hotel Nacional Inn Araxá Previdência has received mixed reviews regarding its four-star rating. While some guests have emphasized its excellent structure and beautiful architecture, others feel that the hotel does not fully meet the expectations of a four-star establishment. Issues like cleanliness, pool upkeep and out-of-date furniture have been highlighted, pointing to a need for better maintenance. Although some guests label it as a five-star experience, there seems to be a consensus that certain aspects fall short of what one might expect from a four-star hotel.
Hotel Nacional Inn Araxá Previdência has garnered mixed feedback from business travelers. While there are some clear advantages, there are also notable inconveniences. On the positive side, many guests appreciated the quality accommodations, mentioning that the hotel provides great cost-benefit and aims to cater to businesses. However, several challenges were frequently highlighted. Parking support for business guests could be improved and the slow reception process often led to delayed check-ins and long queues. Additionally, the limited Internet connectivity posed significant difficulties for those needing reliable access for work. Lastly, there were concerns regarding the recommendation for business trips, emphasizing that while the hotel has potential, it might not meet all the professional needs without some improvements.
Guests of Hotel Nacional Inn Araxá Previdência have mixed feelings about the hotel's heated pool. On a positive note, the indoor heated pool is frequently mentioned as a nice feature with several guests expressing enjoyment and even love for it. However, numerous reviews highlight issues with the pool's heating system with many guests finding it not actually heated or insufficiently warm. Cleanliness and maintenance of the pool area also seem to be problematic with reports of dirt on the edges and inconsistent repairs. Some visitors also noted the pool was sometimes closed. Despite these issues, the pool remains a notable feature, although it appears that improvements are needed to meet guest expectations more consistently.
Hotel Nacional Inn Araxá Previdência offers an inviting outdoor pool area that many guests appreciate for its spaciousness and overall appeal. The outdoor pool itself is described as large and clean, contributing to a pleasant atmosphere for relaxation and leisure. Visitors consistently highlight the wonderful and amazing pool areas, emphasizing the excellent features these spaces provide.
However, there are some noted areas for improvement. The pool edges have been pointed out as dirty and greasy with occasional unclean conditions affecting the overall experience. Maintenance can sometimes limit access to the outdoor pool and there have been instances when the pool was unavailable due to municipal decrees.
Despite these drawbacks, the outdoor pool's aesthetics and size continue to be major positives. Guests enjoy the great leisure facilities with the expansive outdoor area fostering a relaxing environment. While the hours of operation, which are limited to closing at 5 pm, might be inconvenient for some, the beauty and comfort of the pool area maintain its status as a key highlight of the hotel.
The indoor pool at Hotel Nacional Inn Araxá Previdência offers a mix of experiences for its guests. Visitors have generally appreciated the fact that the pool is heated, which adds a level of comfort and relaxation, particularly when enjoyed in conjunction with the adjacent sauna. The pool area also provides interesting activities, making it a pleasant spot for leisure.
However, several reviews indicate that the hygiene and cleanliness of the indoor pool could significantly improve. Guests have reported issues such as the pool being slightly cold despite its heated status and maintenance concerns. The presence of mosquitoes and electronic maintenance issues were also noted. While the heated pool itself is delightful, better upkeep could enhance the overall experience.
Hotel Nacional Inn Araxá Previdência is noted for its dog-friendly facilities and welcoming atmosphere for pets. Dog lovers will appreciate the pet-friendly accommodation and the fact that dogs are treated very well during their stay. The gardens and surroundings are well-maintained, providing a pleasant environment for both pets and their owners.
Dogs are welcomed in various communal areas, including the bar, ensuring they are part of the hotel community. However, it's worth noting that the hotel does charge R$ 80.00 per day for the pet's stay, which some may find a bit steep compared to other local hotels that don't charge an additional fee.
The communal areas feature carpets, which might not be ideal for all guests and some reviewers suggested the removal of corridor carpets for better maintenance.
Overall, if looking for a dog-friendly location with good facilities and a welcoming atmosphere for pets, Hotel Nacional Inn Araxá Previdência could be a suitable choice, provided the pet fee is within budget.
Location Show Map
Location
The proximity to nature offers guests beautiful landscapes and numerous trails for hiking or leisurely walks. Its closeness to the city center and key tourist spots ensures that visitors can enjoy the best of both worlds – the bustle of downtown Araxá and the calmness of natural surroundings.
Many reviews commend the well-maintained external areas, the spaciousness and the charming rustic architecture that blend seamlessly with the lush outdoor environment. The hotel’s amenities, such as the pool area and leisure options, add to the overall appeal, further enhanced by the kindness and helpfulness of the staff.
Furthermore, the hotel's proximity to the Grand Hotel allows guests to access historical landmarks without the premium price tag, cementing its status as a great value option. Whether for business or leisure, the Hotel Nacional Inn Araxá Previdência stands out as a well-located, nature-surrounded haven that caters to a variety of travel needs while maintaining a high level of comfort and service.
Breakfast
The buffet features a diverse selection with plentiful and delicious choices that include standout items like carrot cake with brigadeiro topping and cheese bread. Some appreciate the simple but tasty options, while others revel in the complete and well-served nature of the breakfast spread.
Although most feedback is positive, there are some guests who feel that breakfast could be better, citing limited options or missing items like white cheese, melon, yogurt and jelly. A few reviews mention that the breakfast did not live up to their expectations with descriptions such as reasonable or largely disappointing.
Overall, the breakfast at Hotel Nacional Inn Araxá Previdência is a significant highlight for many guests, contributing to a pleasant stay with its variety, quality and ample portions.
Dinner
However, some guests found the prices in the restaurant to be quite expensive and commented on delays in dinner service. The dinner buffet, while having a marvelous flavor, was perceived by some as repetitive and limited in options. Despite these drawbacks, many guests still regarded the dinner as good or even fantastic, noting that the well-prepared, simple food met their expectations. It's clear that, while improvements could be made regarding variety and creativity, the overall dining experience at the hotel leaves a positive impression thanks to the high quality and taste of the meals.
Rooms
Despite these drawbacks, there are mentions of rooms being adequately functional with elements like showers and fridges working well. Guests also noted the quiet environment and the friendliness of the room service staff. However, the general consensus points to a need for renovation and better maintenance with particular attention needed for plumbing, bedding and overall room hygiene. The positive aspects, such as some comfortable rooms and good organization, seem to be overshadowed by the prevalent issues of outdated facilities and cleanliness concerns.
Beds
However, there are notable criticisms regarding the condition and size of the beds. Several reviews point to the beds being too small, narrow or uncomfortable with some guest rooms featuring small double beds that did not meet expectations. Issues with the mattresses are recurrent with descriptions such as "worn-out springs," "very soft mattress," "bad mattress," and "old and uncomfortable" appearing in numerous reviews. Some guests reported cleanliness issues, including dirty bed covers and pillows and smelly bedsheets.
Additionally, structural concerns were raised, such as noisy or broken headboards and beds with visible, worn-out springs. Despite these drawbacks, when the beds meet standards, guests describe them as providing comfort and contributing positively to their stay. The feedback suggests that while the comfort of the beds varies, improvements in mattress quality and bed size could significantly enhance the guest experience.
Cleanliness
Specifically, many guests reported issues with the bathroom facilities, including the presence of cockroaches, soap residue, stained tiles and dirty shower curtains. The pool area also garnered negative comments with guests citing unclean conditions and poorly maintained edges. Musty smells in rooms, dirty blankets and inadequately cleaned furniture were recurrent issues, contributing to an overall perception of subpar hygiene.
Moreover, various aspects of the hotel's infrastructure, such as rusty bathroom supports, outdated curtains, stained floors and dusty environments, reflect a need for better maintenance and frequent upgrades. Despite occasional mentions of clean and remodeled rooms, the majority of reviews indicate a consistent need for improved housekeeping and better upkeep throughout the hotel.
Staff
The front desk receives favorable comments for being very good and efficient, ensuring smooth and quick check-ins. The housekeeping staff are praised for being extremely friendly and receptive and the diligence of waiters and room cleaning teams is often highlighted. The bar attendant also receives recognition for being friendly and helpful.
The breakfast experience at the hotel's restaurant is appreciated with the breakfast and restaurant staff being consistently described as attentive. Special mention goes to the head chef and the restaurant staff like Mrs. Vilma for their courteous service. Overall, the staff contribute significantly to the customer service and hospitality, often making guests feel welcomed and supported during their stay.
However, there are occasional criticisms. Some guests found the reception staff to be unfriendly or poorly trained and service lapses such as failure to solve TV problems or collect room information were noted. There were a few mentions of moody or unhelpful employees and instances where staff did not respond timely. Additionally, there were specific remarks about receptionists' poor quality jackets and sloppiness.
Despite these occasional issues, the overall impression is one of a hotel with a strong emphasis on professionalism and guest service, providing a generally positive and comfortable experience for its visitors.
Wi-Fi
Gym
Pool
However, reviews also indicated several areas needing improvement. Common issues included the cleanliness and maintenance of the pools with some guests finding the pools dirty, especially on specific days or during peak seasons. Heated pools received mixed feedback with some guests finding them too cold and in need of better heating solutions. The pool areas lacked sufficient lounge chairs and umbrellas, making relaxation less comfortable.
Accessibility to the pools was another concern, as they were located far from the rooms and the pool area itself sometimes felt hard to access. Additionally, limited pool hours and the early closure of facilities at 6 p.m. were inconvenient for some guests. Seasonal closures due to pandemics and municipal decrees further limited the availability of certain pool amenities.
Overall, while the many pools and attractive outdoor areas offer enjoyable experiences for guests, consistent maintenance and better amenities are essential to fully enhance the poolside experience at Hotel Nacional Inn Araxá Previdência.
Parking
Family
The natural surroundings add to the charm, providing an excellent setting for children to explore and enjoy outdoor activities. While the current pandemic has limited some recreational areas, the overall amenities remain fantastic for family relaxation. Children’s toys and activity areas are highlighted as significant attractions, alongside the spacious accommodations that are suitable for families.
Despite a few isolated issues, such as room allocation and noise disturbances, the hotel is generally highly recommended for its comfort and affordability. The staff is noted for their politeness and preparedness, further enhancing the family-friendly experience. Overall, Hotel Nacional Inn Araxá Previdência is perfect for a restful family vacation with ample activities to keep everyone entertained.
4 Star
Business
Heated Pool
Outdoor Pool
However, there are some noted areas for improvement. The pool edges have been pointed out as dirty and greasy with occasional unclean conditions affecting the overall experience. Maintenance can sometimes limit access to the outdoor pool and there have been instances when the pool was unavailable due to municipal decrees.
Despite these drawbacks, the outdoor pool's aesthetics and size continue to be major positives. Guests enjoy the great leisure facilities with the expansive outdoor area fostering a relaxing environment. While the hours of operation, which are limited to closing at 5 pm, might be inconvenient for some, the beauty and comfort of the pool area maintain its status as a key highlight of the hotel.
Indoor Pool
However, several reviews indicate that the hygiene and cleanliness of the indoor pool could significantly improve. Guests have reported issues such as the pool being slightly cold despite its heated status and maintenance concerns. The presence of mosquitoes and electronic maintenance issues were also noted. While the heated pool itself is delightful, better upkeep could enhance the overall experience.
Dog Friendly
Dogs are welcomed in various communal areas, including the bar, ensuring they are part of the hotel community. However, it's worth noting that the hotel does charge R$ 80.00 per day for the pet's stay, which some may find a bit steep compared to other local hotels that don't charge an additional fee.
The communal areas feature carpets, which might not be ideal for all guests and some reviewers suggested the removal of corridor carpets for better maintenance.
Overall, if looking for a dog-friendly location with good facilities and a welcoming atmosphere for pets, Hotel Nacional Inn Araxá Previdência could be a suitable choice, provided the pet fee is within budget.
Yes, Hotel Nacional Inn Araxá Previdência has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Nacional Inn Araxá Previdência.
Yes, Hotel Nacional Inn Araxá Previdência welcomes dogs.
Yes, parking facilities are available at Hotel Nacional Inn Araxá Previdência.
No, Hotel Nacional Inn Araxá Previdência doesn't have a gym.
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