Jatobá Praia Hotel

Aracaju -10.99224200, -37.05144100 , Av.santos Dumont, 478 (Show on Map)
8.6
Very Good


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Summary of reviewsJatobá Praia Hotel in Aracaju stands out due to its exceptional location, strategically positioned on the Caranguejo Boardwalk avenue. Guests appreciate its easy access to bars, restaurants, shops and Atalaia Beach’s vibrant area, along with the proximity to tourist attractions and the airport. The beachfront setting offers stunning sea views, making it perfect for leisurely walks.

The hotel's staff receives frequent praise for their politeness, attentiveness and helpful nature, contributing significantly to a comfortable and enjoyable stay. Outstanding customer service is a recurring theme with individual staff members often highlighted for their exceptional hospitality. The breakfast is another highlight, characterized as excellent, varied and including local delicacies like tapioca and cassava. Despite minor criticisms regarding the availability and repetition of certain items, the breakfast generally contributes positively to the overall guest experience.

While the dinner options within the hotel have room for improvement, the proximity to excellent nearby restaurants like Matuto offers a satisfactory culinary alternative. Room service is reliable, but the hotel’s restaurant and pool bar could benefit from better service and ambiance.

Rooms at Jatobá Praia Hotel are praised for cleanliness and comfort, though they tend to be on the smaller side. Sea-view balconies are a notable plus, providing charming views. However, occasional issues with maintenance and functionality of amenities such as air conditioning units and televisions are noted. Cleanliness across the hotel is highly commended, although some isolated incidents suggest room for enhancements in certain high-traffic areas.

The Wi-Fi service has mixed reviews with some guests experiencing strong connections and others noting inconsistencies, particularly on higher floors. The pool area is frequently praised for its cleanliness and warm water, though improvements in maintenance and the addition of amenities like a functional poolside restaurant could enhance the experience.

The beach access is a significant advantage, allowing guests to enjoy the beautiful Atalaia Beach with convenience. While some note the beach is farther than expected, most guests find the hotel's location ideal for a beachside experience. Parking is secure and free, though the small and sometimes inconveniently located parking lot can be a drawback.

Jatobá Praia Hotel is also noted for being family-friendly, offering a safe and enjoyable environment for adults and children alike. While room size can be a concern for larger families, the overall atmosphere and amenities make it a suitable choice for family vacations.

In summary, Jatobá Praia Hotel excels in location, staff service, cleanliness and breakfast offerings, making it an attractive option for leisure and business travelers alike. Improvements in dinner services, room maintenance, Wi-Fi consistency and pool amenities could further elevate the guest experience.
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Categories
Hotel near The Beach
Located on Av. Santos Dumont, this hotel offers immediate beach access, making it ideal for beachgoers. Its address ensures a prime location for enjoying the coastline.

Hotel with Swimming Pool
Located in front of the sea on Atalaia beach, this hotel has an outdoor pool with a sea front view. All apartments have balconies.

  Indoor Pool  


Hotel with Parking
This hotel features free self-parking and boasts enclosed and monitored parking available 24 hours, providing a high level of security and convenience for guests.

3-Star Hotel
Located on Atalaia beach, this hotel offers an outdoor pool with sea views. It is conveniently located near the crab walkway, providing easy access to local attractions and dining.

Hotel with Indoor Pool
The hotel's indoor pool is designed for ultimate relaxation, providing a tranquil atmosphere perfect for unwinding. Guests can enjoy a refreshing swim or simply lounge by the water's edge, with the added benefit of an on-site golf course.

Hotel with Rooms With Jacuzzi / Hot-tub

Beachfront Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Standard Triple Room This air-conditioned triple room is comprised of a TV with cable channels, a private bathroom as well as a balcony.

Standard Double or Twin Room This air-conditioned twin/double room is comprised of a TV with cable channels, a private bathroom as well as a balcony.

Suite with Hot Tub The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony, this suite also offers a minibar, a wardrobe and a TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Jatobá Praia Hotel boasts an exceptional location that has garnered high praise from guests. Positioned strategically on the Caranguejo Boardwalk avenue, the hotel provides easy access to an array of bars, restaurants and shops, making it a prime choice for those looking to explore Aracaju's vibrant Atalaia Beach area. Its proximity to key tourist attractions and the airport further enhances its appeal.

Guests frequently highlight the convenience of having multiple dining options nearby, including the famous Cariri restaurant and appreciate the safety and accessibility of the surrounding area. The hotel's beachfront setting offers stunning sea views and a pleasant atmosphere for leisurely walks along the extensive waterfront.

The staff at Jatobá Praia Hotel also receives commendation for their attentive and friendly service, which, combined with the hotel's location, ensures a comfortable and enjoyable stay. The excellent breakfast, which includes delicious homemade cakes, adds to the overall positive experience.

In summary, Jatobá Praia Hotel offers a perfect blend of prime location, exceptional service and accessibility to Aracaju's best offerings, making it a highly recommended choice for both leisure and business travelers.

Breakfast
The breakfast experience at Jatobá Praia Hotel has garnered mostly positive feedback from its guests. Many reviewers have praised the breakfast as excellent, varied and complete, highlighting the presence of regional dishes and fresh items like homemade cakes and fresh fruits. The breakfast is often described as delicious, wonderful and even fit for the gods. Guests also appreciate the coffee quality and the friendly, attentive staff service during breakfast.

Many visitors emphasized the well-assorted and plentiful nature of the breakfast, featuring a wide variety of options suitable for different tastes. The diverse spread includes numerous types of bread, cakes and typical regional products such as tapioca, cassava and local juices, which received special mentions.

However, a few guests noted areas for improvement, such as the variety of fruits, the need for fresher options and the occasional repetitiveness of the menu. Some pointed out the small and sometimes crowded breakfast area, suggesting it might need better organization and ventilation, especially during peak times.

Despite minor criticisms, including the occasional lack of replenished items later in the morning, most guests seemed satisfied with the overall breakfast offerings, often linking it positively with the hotel’s service, cleanliness and excellent location.

Dinner
Located near some excellent dining options, Jatobá Praia Hotel benefits greatly from its close proximity to a variety of bars and restaurants. Guests often mention the Matuto restaurant, which is right next door and serves highly regarded food. Additionally, there are pharmacies and markets nearby, adding convenience for visitors.

The hotel itself offers a varied menu and room service is reported to work well for those who prefer dining within the comfort of their rooms. Despite this, some guests have found the restaurant and pool bar to be lacking in service and atmosphere, describing them as a bit run-down and occasionally non-functioning.

Although there are many dining options around, patrons feel the hotel could enhance its offerings by providing evening dining options, as well as improving the poolside amenities. The absence of a poolside bar service is noted and while there is bar service available next door, the overall experience could benefit from a more attentive approach.

The ambiance is disrupted somewhat by ongoing remodeling and service at the bar and evening reception could see improvements. Nonetheless, the nearby external dining options significantly enhance the overall stay at Jatobá Praia Hotel, offering guests a taste of local cuisine just a short walk away.

Rooms
Jatobá Praia Hotel offers a range of accommodation options with a focus on cleanliness and comfort. While many guests appreciated the clean, cozy and comfortable rooms, the generally small size of these rooms was a consistent point of feedback. Many rooms were described as tight or cramped, making it difficult to move around, especially for families or multiple occupants.

The bathrooms received mixed reviews; while some guests found them to be clean and well-maintained, others reported issues such as small size, leaking showers and signs of wear and tear. There were also occasional complaints about maintenance needs, such as stuck balcony doors and musty smells from the bathrooms or furniture.

Sea-view balconies were a highlight for many visitors, offering charming views and good airflow. Additionally, rooms were often reported to have modern amenities like efficient air conditioning, televisions and even hairdryers. However, some guests noted functional issues with these amenities, such as non-working TVs and lights or air conditioning units that struggled to keep the rooms cool.

Room service and staff attention were positively reviewed with several guests noting that rooms were always kept clean and tidy. Despite some drawbacks like the need for renovations in certain areas, the overall consensus is that the accommodations meet basic needs effectively, especially for travelers prioritizing cleanliness and a pleasant seaside view.

Beds
The reviews of the beds at Jatobá Praia Hotel present a mixed picture. On the one hand, numerous guests found the beds to be comfortable with several praising the softness and overall comfort of the mattresses and pillows. There were mentions of "comfortable and fragrant beds" alongside "clean rooms with comfortable new beds". However, there were also recurring complaints about the physical structure and size of the beds. Multiple reviews pointed out issues with double beds actually being two single beds pushed together, often resulting in discomfort due to a division in the middle. Some guests also remarked that the beds were too small and cramped with others noting the mattresses were either too firm or overly soft. Additionally, issues such as worn-out bed linens, noisy bedsprings and overall uncomfortable beds were noted. Despite some positive feedback, it appears that consistency in bed quality and configuration, as well as updating bed linens, could be areas for improvement at the hotel.

Cleanliness
Jatobá Praia Hotel has garnered considerable praise for its high standards of cleanliness from numerous guests. Reviews consistently highlight the exceptional cleanliness of both the rooms and common areas with guests noting that rooms are always clean and pleasantly scented. The hotel is described as very well-maintained organized and managed with a particular emphasis on the consistent and thorough room cleaning provided by the housekeeping staff, who are frequently mentioned for their exceptional service.

Many guests appreciated the constant attention to cleanliness throughout the hotel, noting that everything was kept in immaculate condition. Specific mentions of clean and well-kept bathrooms, as well as the overall cleanliness of the hotel environment, further reinforce this positive image. Some guests even pointed out the rigorous cleanliness protocols in place, particularly those related to Covid-19 precautions, which contributed to their feeling of safety and comfort.

However, not all reviews were entirely positive. A few guests experienced issues such as inconsistent room cleaning, sand and dead insects in rooms and occasional lapses in general cleanliness, particularly in high-traffic areas like the poolside. These instances, although less frequent, suggest that while the hotel's cleaning standards are generally high, there is room for improvement in certain areas to ensure a uniformly spotless experience.

Overall, the positive feedback on cleanliness far outweighs any negatives, making Jatobá Praia Hotel a well-regarded option for travelers who prioritize a clean and well-maintained environment.

Staff
Jatobá Praia Hotel boasts an exceptional team of staff that consistently receives high praise from guests for their politeness, attentiveness and helpful nature. The reception staff, including standouts like Tom, Fabrício and André, are noted for their efficiency and willingness to provide excellent tips on local restaurants and tours. Employees across all departments, from housekeeping to kitchen staff, are commended for their friendliness and dedication to maintaining a clean environment.

Guests frequently highlight the staff's outstanding customer service and hospitality, which contribute significantly to the pleasant atmosphere of the hotel. The service provided is described as organized and efficient, ensuring that guests feel welcomed and well-attended throughout their stay. Special mentions often go to individual staff members who go above and beyond, ensuring a warm and memorable experience. Overall, the polite, professional and service-oriented team plays a key role in making Jatobá Praia Hotel a top choice for travelers.

Wi-Fi
The Wi-Fi at Jatobá Praia Hotel presents a mix of experiences for guests. While some guests mention that the Wi-Fi was good and worked well throughout their stay, others report significant issues with the internet connection. A recurring theme is that the Wi-Fi signal does not reach rooms effectively, particularly on higher floors, resulting in weak or unstable connections. In several instances, guests noted that the Wi-Fi was slow or did not work properly with the internet dropping several times. More positively, a few guests described the Wi-Fi as being very good, but overall, it appears there is room for improvement in ensuring a consistent and reliable internet experience at the hotel.

Pool
Jatobá Praia Hotel offers a variety of amenities with the pool area drawing significant attention from guests. Many reviews highlight the pool as a remarkable feature, noting it as nice, good and amazing. Visitors frequently appreciate the cleanliness and organization of both the pool and its surrounding area. Several comments mention the warm water, which adds to the comfort and enjoyment of the pool experience.

The pool area itself is frequently described as calm, comfortable and well-maintained, allowing for a relaxing environment. Guests often admire the view from the pool area, which adds to its appeal. The hotel staff are noted to take good care of the pools, ensuring they remain inviting and clear.

Despite these positive aspects, there are some recurring points of critique. A common concern is the pool's size with several reviewers describing it as small and feeling it doesn't match the hotel’s overall capacity. Additionally, the pool area can be in need of better cleaning and maintenance, as highlighted in some reviews.

A few logistical issues were mentioned, such as the pool opening only at 10 a.m. and the absence of a functional poolside restaurant. Some guests also noted the lack of bar service as a downside. Furthermore, while many found the pool suitable for swimming, others expressed dissatisfaction due to occasional dirtiness and limited cleaning schedules.

In summary, the pool at Jatobá Praia Hotel is generally well-received for its cleanliness, warm water and pleasant environment. However, improvements in maintenance, cleanliness scheduling and additional amenities could enhance guests' experience further.

Beach
The Jatobá Praia Hotel boasts an enviable beachfront location, placing guests right in front of beautiful Atalaia Beach. Many rooms offer excellent views of the sea, allowing guests to wake up to the sights and sounds of the ocean. Visitors consistently appreciate the hotel's proximity to the beach with several mentioning that it is just a short walk away. Accessibility is a highlight, making it easy for guests to enjoy not only the beach itself but also nearby beachfront facilities. Despite some mentions of the beach being far, the majority find the location to be excellently positioned for beach access. Overall, guests find that the hotel's setting provides a seamless beachside experience with the added convenience of being close to local amenities.

Parking
Parking at 'Jatobá Praia Hotel' receives mixed reviews. Many guests appreciate the secured private parking, which includes free access, cameras and an automatic gate. The parking is generally described as safe and well-maintained, providing peace of mind for those concerned about security. However, the parking lot itself presents challenges. It is notably small and fills up quickly, causing inconvenience for those arriving later. Additionally, the lot is separate from the hotel, located on a side street or behind the property. Some guests find the distance to the lot inconvenient and the parking spaces are often described as tight and limited. Issues such as mud and sand also detract from the experience, prompting some visitors to suggest that the parking situation needs improvement. Despite these drawbacks, the availability of free, secure parking remains a valued amenity for many.

Family
Jatobá Praia Hotel enjoys a reputation as a family-friendly destination with numerous guests highlighting its suitability for families. The hotel boasts a family-friendly environment, offering various amenities that cater to both adults and children, creating a safe and enjoyable stay. Guests frequently mention the hotel's overall appeal for family vacations, deeming it a great place for family gatherings.

Although the hotel receives praise for being perfect for families with settings comfortable and secure for children, it isn't without its drawbacks. Some reviews indicate that rooms can be small, particularly when accommodating more than two people, which might not be ideal for families with small children. Another common point of concern is the lack of dedicated shallow pool areas, which can be a downside for those with very young kids.

The convenience of family rooms and connected rooms makes it easy for family members to stay close together, enhancing the overall experience. Breakfast areas and common facilities are also designed to accommodate family needs. However, some safety protocol concerns, such as people walking without masks, are noted by a few guests.

Overall, Jatobá Praia Hotel is acknowledged as a fantastic option for families seeking a friendly and secure environment, though there are a few areas where improvements could enhance the experience, particularly for families with small children.

3 Star
Jatobá Praia Hotel consistently lives up to expectations for a three-star establishment. Guests frequently mention that it provides excellent value for its rating, making it one of the best in its category. The quality of the facilities and services aligns well with the hotel's three-star classification. Visitors find the accommodations comfortable and praise the organization and cleanliness of the rooms. The hotel is noted for its courteous and attentive staff, who contribute significantly to the overall positive experience.

The breakfast meets satisfactory standards, adding to the hotel's appeal for those looking for good cost-benefit lodging. The room layout is another aspect that garners favorable comments with comfortable beds ensuring a restful stay. Families and individuals alike appreciate the convenient location and the added bonus of a small game room. In summary, Jatobá Praia Hotel offers a harmonious blend of quality, service and value, making it a commendable choice at the three-star level.

Beachfront
Nestled right in front of the serene waterfront, Jatobá Praia Hotel offers an exceptional beachfront experience. Guests repeatedly highlight the hotel's prime location with its rooms providing stunning sea views, whether facing the beachfront or capturing a partial view of the beach. The property stands proudly facing the sea, ensuring that the calming waves and sandy shores are ever-present elements of the stay.

The hotel layout includes facilities such as a nice pool, adding the perfect touch with its beach view, making it easy for guests to relax while enjoying the coastal scenery. Proximity to local attractions such as the Atalaia Arches and the Crab Walkway, combined with nearby bars and restaurants, enhances the travel experience with convenience and local flavor.

Overall, the hotel earns high praise for its excellent beachfront location, described repeatedly as great, beautiful and exceptional. Guests can easily indulge in the pleasures of a nice beach, complemented by great views of the beachfront right from their hotel rooms.


Yes, Jatobá Praia Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Jatobá Praia Hotel.

No, Jatobá Praia Hotel doesn't allow dogs.

Yes, parking facilities are available at Jatobá Praia Hotel.

No, Jatobá Praia Hotel doesn't have a gym.

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