Public Security Hotel & Chalets

Aqaba 29.39811900, 34.96770700 , South Beach Aqaba (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPublic Security Hotel & Chalets is praised for its serene and picturesque location along the Red Sea, making it an ideal destination for those seeking tranquility away from the bustling city center. The hotel offers a private beach, beautiful coral reefs and a variety of pools that enhance the beachside experience, making it especially attractive for families preferring a more secluded environment. The courteous and helpful staff, combined with excellent amenities and a clean, calm atmosphere, make it a recommended choice for a relaxing family vacation.

The breakfast buffet receives largely positive feedback with guests enjoying the wide variety of tasty options, particularly the freshly made omelets. Although some guests wished for more Western dishes, the overall quality and pleasant atmosphere make breakfast a delightful start to the day. Dinner also garners commendation for its tasty and varied cuisine with many guests appreciating the high-quality buffets and à la carte options.

Rooms are generally noted for their comfort, cleanliness and spaciousness, especially in the chalets and villas. Guests enjoy large and comfy beds, pool and sea views and the pleasant external facilities. However, some rooms require better upkeep, including more consistent cleaning and updated furnishings.

The hotel's cleanliness is well-regarded in the pool and beach areas but needs improvement in the rooms and indoor facilities. Housekeeping services are only available upon request, leading to occasional hygiene issues. Nevertheless, the pleasant demeanor and efficiency of the staff create a hospitable atmosphere, helping to maintain overall guest satisfaction.

Guests appreciate the assortment of clean and well-maintained swimming pools, which, together with landscaped surroundings, offer a picturesque environment for relaxation. The private beach, although modest in size, is also a highlight, providing excellent snorkeling opportunities due to its vibrant coral reefs and marine life.

Public Security Hotel & Chalets stands out as a family-friendly destination with numerous amenities and activities tailored for children and families. The safe and family-centric environment, coupled with a private beach and multiple pools, make it an appealing choice for those traveling with kids.

The beds are often described as comfortable, ensuring a good night's sleep, although occasional issues with cleanliness and mattress quality are noted. The wifi access, however, is limited, functioning better in communal areas than in private accommodations.

Overall, Public Security Hotel & Chalets is a beautiful and secure family destination, perfect for a relaxing seaside retreat, despite some minor areas needing improvement.

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Categories
Resort near The Beach
Located on South Beach Aqaba, this resort provides direct access to the beach. It is suitable for travelers seeking a relaxing seaside experience.

Resort with Swimming Pool
The property features pool facilities and chalets.

  Children's Pool    Outdoor Pool  


Resort with Parking
This resort property provides dedicated parking facilities, offering guests convenient and secure options for their vehicles. The layout ensures straightforward access and a comfortable experience upon arrival.

Resort with Gym
This resort offers fitness related amenities.

Resort with Outdoor Pool
This resort features 3 outdoor pools and a children's pool. It is located on the beach and has a private beach area.

Beachfront Resort

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Business Resort

Accessible Resort

Resort with Children's Pool

Room Types
Double or Twin Room Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony, this twin/double room also features air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.

Two-Bedroom Chalet The spacious chalet provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 4 beds.

Three-Bedroom House The spacious holiday home provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 5 beds.

Executive Suite This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as sea views. The unit has 4 beds.

Guest Reviews
7.4
Good
Location
The Public Security Hotel & Chalets boasts a beautiful and serene location right along the Red Sea, offering a private beach and picturesque views of the gulf. It’s an ideal spot for those seeking tranquility, as it is away from the bustling city center and thus remains quiet and peaceful. This makes it especially attractive for conservative families preferring a more secluded environment. The facilities are praised for their pleasantness and guests appreciate the clean and calm atmosphere, making it suitable for a relaxing family vacation. Notably, the hotel features a beautiful coral reef and a variety of pools that enhance the beachside experience. However, the hotel’s distant location from central Aqaba, roughly a 20-minute drive, might be a downside for those looking to explore the city’s markets and vibrant activities. Despite this, the courteous and helpful staff, combined with excellent amenities, make it a recommended choice, particularly for those traveling by car and looking for a peaceful retreat by the sea.

Breakfast
Public Security Hotel & Chalets offers a breakfast experience that has received varied feedback from guests, yet overwhelmingly positive remarks stand out. Many guests have praised the breakfast as wonderful, excellent and very good, noting a wide variety and the opportunity to request personalized egg dishes. The breakfast buffet is described as great and varied, featuring tasty local food options like fresh omelets made to order. Such diversity ensures that there's something to suit most tastes, even if it leans heavily toward Arabic cuisine.

There are highlights about the quality and the friendly service with many noting the pleasant atmosphere and the well-maintained premises. Guests have appreciated the comprehensive spread available as early as 6:30 am, making it convenient for early risers. However, despite these positives, some reviews mentioned limitations in the buffet's variety and a lack of Western options. A few guests found the breakfast modest or basic, suggesting room for improvement in terms of adding more fruit and Western dishes.

Overall, while a minority found the breakfast to be subpar or not up to the required level, the majority of guests enjoyed a delightful start to their day with a well-rounded and flavorful breakfast at Public Security Hotel & Chalets.

Dinner
The dining experience at the Public Security Hotel & Chalets offers a mix of reviews, largely leaning towards the positive. Guests frequently commend the tasty and varied food, noting plenty of choices available for dinner. The restaurant's good reputation is reinforced by its excellent cuisine, particularly praised as delicious and especially worthwhile considering the price.

The staff receives high marks for their great service, contributing positively to the restaurant's atmosphere. With a menu catering to local tastes, patrons appreciate the adaptation to regional preferences, enhancing the dining experience. Many guests highlight the comprehensive and high-quality buffets served both for dinner and breakfast.

While some guests note that dinner is occasionally served à la carte due to fewer guests, the à la carte options themselves are highly recommended. The restaurant's offerings include a good variety with dinner menus featuring professional preparation by skilled chefs.

However, not all reviews are glowing. A few guests describe the meals as poor, modest and monotonous. Some have found the dinner a bit too expensive compared to Jordanian standards. Despite these criticisms, the majority of feedback leans toward a positive dining experience at the Public Security Hotel & Chalets.

Rooms
Public Security Hotel & Chalets offers a mix of comfort and challenges when it comes to its rooms. On the positive side, many guests appreciated the clean and comfortable nature of the rooms along with the spaciousness, especially in the chalets and villas. The large and comfy beds were frequently mentioned and some guests enjoyed rooms with views of the pool and the sea. The external facilities and the whole premises are noted to be pleasant and enjoyable for a stroll.

However, the hotel has several areas that need improvement. Cleanliness appears to be an inconsistent issue with reports of rooms not being properly cleaned, bathrooms needing renovations and occasional sightings of cockroaches. Additionally, some guests found the room sizes to be smaller than expected with worn-out furnishings and outdated decor. A recurrent point of concern is the lack of essential amenities like towels and cups unless specifically requested.

It's also noted that the hotel environment includes loud music throughout the day for poolside entertainment, which might not be everyone's preference. Lastly, the higher floors without elevator access can be an inconvenience for some guests. Despite these setbacks, the overall cooperative and respectful nature of the staff stands out as a positive aspect of the stay.

Beds
The beds at Public Security Hotel & Chalets generally receive positive remarks for their comfort. Guests frequently highlight the beds as comfortable, cozy and capable of providing a good night's sleep. Many reviews specifically describe the beds as large and comfy with some rooms noted for having very good beds. However, there are sporadic concerns about cleanliness, such as visible dirt and hair on the bed, which detracts from the overall experience. A few guests have also reported discomfort with the mattresses and pillows.

Cleanliness
Public Security Hotel & Chalets receives mixed feedback regarding cleanliness. Guests consistently praise the cleanliness and maintenance of the pools, highlighting the well-kept pool area as a standout feature. The beach also receives positive mentions for its cleanliness. However, the quality diminishes significantly when it comes to the rooms and indoor facilities. Many visitors note that the rooms, bathrooms and kitchens are lacking in hygiene and could benefit from more regular and thorough cleanings. Housekeeping services are reportedly only available upon request, which may contribute to the issues noted by many guests. There are also several complaints regarding outdated and damaged furniture and amenities, which reflect a need for better maintenance and follow-up. Friendly staff and an acceptable price point are some positives mentioned, but overall, the reviews suggest that the hotel has significant room for improvement in terms of cleanliness and upkeep.

Staff
Guests consistently highlighted the exceptional quality of the staff at Public Security Hotel & Chalets, describing them as friendly, helpful and professional. The reception team, in particular, received numerous praises for their warm and welcoming nature with many guests noting their politeness and cooperative spirit. The restaurant staff, especially the manager Fadi Haddad, were commended for their attentiveness and accommodating service. Overall, the staff's kindness and their ability to meet guests' needs promptly and efficiently stood out as a significant positive aspect of the hotel experience. While there were a few mentions of less favorable interactions, primarily on the beach, the overarching sentiment was that the staff contributed greatly to the pleasant and hospitable atmosphere of the hotel.

Wi-Fi
Guests have expressed mixed feedback about the wifi at Public Security Hotel & Chalets. The wifi connection is generally weak or non-existent in the rooms and villas. Many noted that the internet seems to work better in communal areas such as the lobby and restaurant. For those needing a reliable internet connection during their stay, it's advisable to plan for limited connectivity in private accommodations.

Pool
Public Security Hotel & Chalets boasts a beautiful assortment of swimming pools that consistently impress with their cleanliness and excellent condition. With a variety of different pools available, guests have ample options for relaxation or recreation. The pool area seamlessly connects to a playground and a private beach, creating a cohesive zone for families and beach lovers alike. The landscaped surroundings, featuring gorgeous greenery, enhance the overall aesthetic of the pool area.

Rooms overlooking the pools and the sea offer spacious accommodations, making them ideal for families or groups seeking scenic views. However, it's important to note that the pools are not heated and some guests find the water uncomfortably cold, especially during winter months. The daytime and evening entertainment provided at the pools, characterized by loud music, may appeal to some but could be off-putting to others seeking peace and quiet.

While the pools are praised for their beauty and cleanliness, there are occasional concerns about their suitability for all guests. Given the hotel's predominantly conservative clientele, Western women might find the environment less accommodating. Despite these points, service around the pools receives positive remarks for friendliness and efficiency, ensuring a pleasant stay for most visitors.

Beach
Nestled along the Red Sea, the beach at Public Security Hotel & Chalets boasts a beautiful and well-kept private area, ideal for visitors seeking both relaxation and adventure. Despite its modest size, the beach offers a distinct sense of exclusivity and tranquility, often reported as empty and peaceful, perfect for enjoying in the early afternoon.

Snorkeling enthusiasts will find much to rejoice over; the beach is replete with vibrant coral reefs and an array of marine life, making for fantastic snorkeling experiences directly from the shore. The availability of essential facilities further enhances the convenience and enjoyment of this seaside retreat.

However, practical aspects such as the provision of sunbeds and umbrellas were sometimes noted as missing and the cleanliness of the beach received mixed feedback. While many guests appreciated the pristine conditions, others noted occasional issues with cleanliness, including cigarette litter and sporadic maintenance interruptions.

Overall, the beach, although limited in scope, offers a blend of natural beauty and practicality, making it an appreciated feature of the Public Security Hotel & Chalets for those looking for a private, coastal escape with easy snorkeling opportunities.

Family
Public Security Hotel & Chalets has garnered positive feedback for being an excellent family-friendly destination, especially suited for conservative and Arab families. The hotel is highly praised for its family-centric service and atmosphere, making it an ideal choice for those traveling with children.

Guests often highlight the extensive range of activities available on-site, eliminating the need to look for more outside the hotel. The hotel boasts a well-organized setup that includes a big play park, large children’s playground and several pools tailored for young kids, ensuring that children have plenty of enjoyable options. Additionally, the presence of a private beach adds to the resort's appeal, providing a secure and relaxing environment for families to unwind.

The overall safe and family-oriented environment is noted as a significant advantage with specific mentions of the excellent children's pool and entertaining games. The resort is mainly visited by Jordanian and Arab families, which further emphasizes its suitability for family vacations. Overall, Public Security Hotel & Chalets is repeatedly described as a beautiful and secure place, perfect for a family getaway.


Yes, Public Security Hotel & Chalets has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Public Security Hotel & Chalets.

No, Public Security Hotel & Chalets doesn't allow dogs.

Yes, parking facilities are available at Public Security Hotel & Chalets.

Yes, Public Security Hotel & Chalets has a gym.

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