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Summary of reviewsHotel Campestre Mastranto has garnered positive acclaim across multiple categories, offering a serene and tranquil escape ideal for families and nature enthusiasts. The location is praised for its natural beauty and peacefulness, making it a perfect spot to disconnect from urban chaos. While it is somewhat secluded and may require careful navigation, the clean and serene environment more than compensates for its remote setting.
The hotel's culinary offerings, particularly breakfast and dinner, receive high marks for taste and quality. The breakfast is consistently described as delicious with generous portions, while dinner receives commendation for its well-seasoned dishes and reasonable prices. Guests appreciate the option for children's meals, although some suggest modest improvements like additional variety and inclusive meal packages.
Rooms at Hotel Campestre Mastranto are generally spacious, clean and well-equipped with various amenities. However, there are some critiques about the need for improved maintenance and cleanliness. Despite these issues, the comfortable beds and well-stocked facilities support a pleasant stay.
Cleanliness across the hotel, especially concerning the facilities and public areas, is highly rated, thanks to the diligent housekeeping staff. The hotel maintains a tidy and inviting environment, even though some guests pointed out minor lapses in more remote areas like trails and the pool area.
The exceptional staff stands out prominently in reviews. Guests frequently highlight the friendly, attentive and hospitable nature of the staff, who contribute significantly to the overall positive experience. Specific mentions of staff members underline the personal touch that enhances guest satisfaction.
The pool area is another major highlight, celebrated for its cleanliness, ample size and inviting temperature. Extended opening hours allow guests to make the most of this attractive feature. A few minor complaints about insects and water pressure do not significantly detract from the overall positive impression of the pool.
Hotel Campestre Mastranto's family-friendly environment is well-regarded, offering ample activities and a comfortable setting that caters to both relaxation and family bonding. Horseback riding and well-maintained parks add to the appeal for families looking for a fun, rest-filled getaway.
Pet owners commend the hotel for its pet-friendly policies with numerous guests noting how welcomed their dogs felt, making it an excellent choice for those traveling with pets.
In summary, Hotel Campestre Mastranto offers a relaxing, nature-focused retreat with delicious food, friendly staff and amenities catering to guests of all ages, including pets. While minor areas for improvement exist, the overall guest experience leans heavily towards satisfaction and comfort.
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