Santa Catarina Hotel
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Summary of reviewsSanta Catarina Hotel generally receives positive reviews across various categories from its guests.
The hotel’s location is regarded as one of its strong points. Positioned at the city’s entrance, it provides convenient access to the Sanctuary of Nossa Senhora Aparecida and the Dutra Highway, making it easy to reach by car, Uber or taxi. The tranquil setting away from downtown offers a peaceful retreat, complemented by ample parking facilities.
The breakfasts at Santa Catarina Hotel are frequently praised for their cleanliness organization and variety, including fruits, cakes, juices and cookies. While some guests feel the breakfast could benefit from more diversity and better coffee, the overall experience is satisfactory with attentive service.
Rooms are described as spacious, clean and modern, offering comfort at a reasonable price. Guests appreciate the airy, well-maintained accommodations with beautiful views and amenities like convenient parking. Although some minor issues with maintenance and amenities were noted, the overall comfort and cleanliness are well-regarded.
Cleanliness is a standout feature with guests lauding the spotless condition of the rooms and common areas. The hotel maintains high hygiene standards, contributing to a cozy and welcoming atmosphere.
The hotel's staff are highlighted for their exceptional service. They are described as helpful, friendly and professional with receptionists receiving particular praise. Bianca, a staff member, is frequently mentioned for her exemplary customer service, adding to the overall pleasant experience.
Parking at the hotel is appreciated for its ample space and safety, making it a reliable option for travelers with vehicles. Despite being outdoors, it is noted for its convenience and cost efficiency.
The reviews of the beds yield mixed feedback. While many found the beds comfortable, others had issues with double beds formed by two singles, less comfortable mattresses and low-quality bed linens. Despite these concerns, some guests did find the bedding satisfactory.
Overall, Santa Catarina Hotel is celebrated for its accessible yet tranquil location, satisfactory breakfast, clean and comfortable rooms, exceptional staff and convenient parking, making it a favorable choice for travelers.
Categories
The hotel’s location is regarded as one of its strong points. Positioned at the city’s entrance, it provides convenient access to the Sanctuary of Nossa Senhora Aparecida and the Dutra Highway, making it easy to reach by car, Uber or taxi. The tranquil setting away from downtown offers a peaceful retreat, complemented by ample parking facilities.
The breakfasts at Santa Catarina Hotel are frequently praised for their cleanliness organization and variety, including fruits, cakes, juices and cookies. While some guests feel the breakfast could benefit from more diversity and better coffee, the overall experience is satisfactory with attentive service.
Rooms are described as spacious, clean and modern, offering comfort at a reasonable price. Guests appreciate the airy, well-maintained accommodations with beautiful views and amenities like convenient parking. Although some minor issues with maintenance and amenities were noted, the overall comfort and cleanliness are well-regarded.
Cleanliness is a standout feature with guests lauding the spotless condition of the rooms and common areas. The hotel maintains high hygiene standards, contributing to a cozy and welcoming atmosphere.
The hotel's staff are highlighted for their exceptional service. They are described as helpful, friendly and professional with receptionists receiving particular praise. Bianca, a staff member, is frequently mentioned for her exemplary customer service, adding to the overall pleasant experience.
Parking at the hotel is appreciated for its ample space and safety, making it a reliable option for travelers with vehicles. Despite being outdoors, it is noted for its convenience and cost efficiency.
The reviews of the beds yield mixed feedback. While many found the beds comfortable, others had issues with double beds formed by two singles, less comfortable mattresses and low-quality bed linens. Despite these concerns, some guests did find the bedding satisfactory.
Overall, Santa Catarina Hotel is celebrated for its accessible yet tranquil location, satisfactory breakfast, clean and comfortable rooms, exceptional staff and convenient parking, making it a favorable choice for travelers.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Guest Reviews
Santa Catarina Hotel boasts a strategic position, making it an excellent choice for travelers. Located at the entrance of the city, the hotel offers convenient access to the Sanctuary of Nossa Senhora Aparecida, which is ideal for those visiting this iconic site. While the location is not in the bustling downtown area, its proximity to the basilica and the Dutra Highway makes it easily reachable by car, Uber or taxi. This distance from the city's center also ensures a tranquil stay away from the hustle and bustle.
For those driving, the hotel provides ample parking, further adding to the convenience. Guests have highlighted the easy access to the sanctuary, making the trip effortless whether by car or a short walk. Ultimately, the balance of accessibility, tranquility and excellent service, particularly from staff like Bianca, contributes to a pleasant stay at Santa Catarina Hotel.
Santa Catarina Hotel offers a breakfast experience that largely aligns with guests' expectations, featuring a good variety of options including fruits, cakes, juices and cookies. Many reviews praise the breakfast with terms like wonderful, excellent and very good. Guests consistently described the breakfast as tasty and well-served, even though some noted it is on the simpler side.
While the breakfast hits the mark for many with its cleanliness organization and variety, a few guests suggested improvements. Some desired a sandwich maker to heat up bread and others mentioned that breakfast could benefit from more diversity. There were instances of dissatisfaction with the quality of the coffee, lack of prompt replenishment and occasional late service.
Despite these minor critiques, guests generally found the breakfast to be satisfactory and appreciated the positive attitude and service from the staff. Overall, Santa Catarina Hotel provides a pleasant and enjoyable breakfast experience that complements its clean and cozy accommodations.
Santa Catarina Hotel offers generally well-reviewed accommodations, especially for those seeking comfort and cleanliness at a reasonable price. Guests frequently commend the spaciousness of the rooms, which are often described as large and airy, providing ample space for relaxation. The rooms are noted to be very clean and well-maintained, contributing to a pleasant and cozy atmosphere.
The modern facilities appear to be in excellent condition, adding a touch of newness and comfort to the stay. The views from the rooms are another highlight with several guests praising the beautiful vistas available. Additionally, the hotel provides convenient amenities such as parking, which is particularly beneficial for travelers with cars.
Some reviews mention that the accommodations are simple but functional, lacking nothing essential for a short stay. However, there are occasional criticisms, such as issues with the cleanliness of the air conditioning units, worn-out mattresses and minor maintenance problems with bathroom fixtures and room amenities. There are also isolated comments about the absence of face towels and bidet showers.
Overall, Santa Catarina Hotel appears to be a strong choice for short stays with its spacious, clean and comfortable rooms providing a satisfactory and cost-effective option for travelers.
The guest reviews for Santa Catarina Hotel present a mixed experience regarding the beds. On the positive side, many visitors found the beds comfortable, which contributed positively to their stay. Phrases like "comfortable beds" and "good bed, good pillow" reflect satisfaction with the bedding quality. There is a consistent appreciation for the comfort offered by some beds with remarks such as "mattress and air are good" echoing this sentiment.
However, several concerns have been raised as well. A notable issue is the hotel's double beds, often described as two single beds pushed together. This setup has led to discomfort for some guests, who mentioned the double beds were very uncomfortable. Some beds were also criticized for sinking when guests lay down and the mattress has been described as uncomfortable in some instances.
Additionally, the condition of the bed linens has been a point of criticism with repeated mentions that they are in poor condition. The pillows also received mixed feedback with several guests finding them unsatisfactory.
In summary, while there are instances of comfortable beds and satisfactory bedding, issues with double beds being formed by two singles, less comfortable mattresses and poor-quality bed linens have affected the overall guest experience at Santa Catarina Hotel.
Santa Catarina Hotel has garnered praise for its exceptional cleanliness with guests frequently highlighting the spotless condition of the rooms and common areas. The hotel is described as very clean organized and well-kept, creating a cozy and welcoming atmosphere. Many reviews commend the excellent cleanliness and organized state of the accommodation, noting that rooms are consistently clean and tidy. Positive mentions include everything being very clean with some guests even describing the cleanliness as spotless. Despite a few comments about dated and dirty overall structure and issues with towels and sheets, the majority of feedback reflects a well-maintained and super clean facility where meticulous attention to hygiene standards is evident.
The staff at Santa Catarina Hotel are consistently praised for their exceptional service and professional demeanor. Guests frequently highlight the helpfulness and friendliness of the entire team, especially noting the thorough hospitality and attentive care provided. Receptionists, in particular, receive numerous accolades for their outstanding service, welcoming guests warmly and being extremely responsive to their needs. Bianca, in particular, stands out for her exemplary customer service, frequently mentioned for her kindness and dedication. Overall, guests appreciate the polite and efficient staff, making their stay pleasant and comfortable through excellent reception, prompt service and a consistently friendly atmosphere.
The hotel offers good parking facilities, characterized by ample space and safety. Guests have found the parking to be open-air but still satisfactory, providing excellent cost efficiency. Reflecting a mix of conveniences, the parking area stands out as a notable feature, making it easy for visitors traveling by car to access the property. Despite being outdoors, it remains a reliable option with free parking available.
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Location
For those driving, the hotel provides ample parking, further adding to the convenience. Guests have highlighted the easy access to the sanctuary, making the trip effortless whether by car or a short walk. Ultimately, the balance of accessibility, tranquility and excellent service, particularly from staff like Bianca, contributes to a pleasant stay at Santa Catarina Hotel.
Breakfast
While the breakfast hits the mark for many with its cleanliness organization and variety, a few guests suggested improvements. Some desired a sandwich maker to heat up bread and others mentioned that breakfast could benefit from more diversity. There were instances of dissatisfaction with the quality of the coffee, lack of prompt replenishment and occasional late service.
Despite these minor critiques, guests generally found the breakfast to be satisfactory and appreciated the positive attitude and service from the staff. Overall, Santa Catarina Hotel provides a pleasant and enjoyable breakfast experience that complements its clean and cozy accommodations.
Rooms
The modern facilities appear to be in excellent condition, adding a touch of newness and comfort to the stay. The views from the rooms are another highlight with several guests praising the beautiful vistas available. Additionally, the hotel provides convenient amenities such as parking, which is particularly beneficial for travelers with cars.
Some reviews mention that the accommodations are simple but functional, lacking nothing essential for a short stay. However, there are occasional criticisms, such as issues with the cleanliness of the air conditioning units, worn-out mattresses and minor maintenance problems with bathroom fixtures and room amenities. There are also isolated comments about the absence of face towels and bidet showers.
Overall, Santa Catarina Hotel appears to be a strong choice for short stays with its spacious, clean and comfortable rooms providing a satisfactory and cost-effective option for travelers.
Beds
However, several concerns have been raised as well. A notable issue is the hotel's double beds, often described as two single beds pushed together. This setup has led to discomfort for some guests, who mentioned the double beds were very uncomfortable. Some beds were also criticized for sinking when guests lay down and the mattress has been described as uncomfortable in some instances.
Additionally, the condition of the bed linens has been a point of criticism with repeated mentions that they are in poor condition. The pillows also received mixed feedback with several guests finding them unsatisfactory.
In summary, while there are instances of comfortable beds and satisfactory bedding, issues with double beds being formed by two singles, less comfortable mattresses and poor-quality bed linens have affected the overall guest experience at Santa Catarina Hotel.
Cleanliness
Staff
Parking
No, Santa Catarina Hotel doesn't have any pool.
No, a spa isn't available at Santa Catarina Hotel.
Yes, Santa Catarina Hotel welcomes dogs.
Yes, parking facilities are available at Santa Catarina Hotel.
No, Santa Catarina Hotel doesn't have a gym.
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