Pousada Santa Terezinha

Aparecida -22.84736500, -45.23578800 , Avenida Júlio Prestes, 404, Ponte Alta (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSuites Santa Terezinha is favorably reviewed for its exceptional location, conveniently situated close to the Basilica of Our Lady of Aparecida, the Sanctuary and various local attractions like the Matrix church, craft fair and market. This proximity, along with easy access to the bus station and an accommodating neighborhood filled with restaurants and shops, is a significant advantage for guests. The cost-benefit ratio is excellent, making it an attractive option for visitors to Aparecida. Though occasional noise from nearby railway tracks and the viaduct could be a disturbance, the overall positive aspects of the location and staff service are well recognized.

The breakfast service receives mixed feedback, yet many guests appreciate its quality, variety and freshness, finding it sufficient and satisfying. Although there are some calls for greater variety and improved replenishment, the positive comments regarding the helpful staff and the overall dining experience contribute to a generally favorable view.

Dining at Suites Santa Terezinha is well-regarded with the on-site restaurant receiving praise for its high-quality service and flavorful, homemade dishes. While the dinner menu is seen as simple by some, the generous portions, fresh ingredients and staff's attentiveness ensure an enjoyed dining experience. The flexibility to accommodate special requests further highlights the restaurant's dedication to guest satisfaction.

Guest reviews indicate a generally positive experience with room cleanliness and comfort, noting that rooms are clean organized and spacious with good maintenance. However, there are mentions of issues such as small, cramped rooms and occasional noise from nearby train tracks. Concerns about the condition of some facilities suggest the need for renovations or improvements in certain areas.

Cleanliness across the hotel is largely praised, particularly in the rooms and bathrooms, though some reviews indicate a need for better bathroom maintenance. The emphasis on excellent cleanliness standards contributes significantly to the property's appeal.

The staff at Suites Santa Terezinha receive ongoing commendations for their friendliness, attentiveness and professionalism. The reception team with individuals such as Fernanda and Jhenifer receiving special mentions, is particularly recognized for their warm and accommodating service, contributing greatly to a pleasant stay.

However, there are notable issues with the Wi-Fi with many guests reporting weak or non-functional connections and parking facilities are described as inconvenient with the parking lot located a few blocks from the hotel and possessing safety and accessibility concerns.

Bed comfort varies with some guests praising the clean and comfortable bedding, while others find the mattresses old and hard, indicating a need for improvement in bed quality.

Overall, Suites Santa Terezinha offers a compelling experience highlighted by its superb location, cleanliness, friendly staff and satisfactory dining options. Some areas, such as Wi-Fi quality, parking convenience and bed comfort, could benefit from enhancements to further improve the guest experience.
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Categories
Cheap Inn
Located on Avenida Júlio Prestes in Ponte Alta, this inn provides an affordable option. It offers basic amenities for a comfortable stay.

Inn with Parking

Small Inn

Room Types
Family Suite The family room offers air conditioning, a minibar, as well as a private bathroom featuring a shower. This family room provides a flat-screen TV. The unit offers 4 beds.

Family Room with Bathroom The family room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This family room provides a flat-screen TV.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower. This suite offers a minibar and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
7.7
Good
Location
Suites Santa Terezinha boasts an exceptional location, a stone's throw away from the Basilica of Our Lady of Aparecida and the Sanctuary. Guests repeatedly praise the hotel's convenience in relation to major attractions like the Matrix church, craft fair and local market. The proximity also means easy access to the bus station, making it ideal for those traveling without a car. Reviewers often highlight the excellent cost-benefit ratio, noting that the cost of staying aligns well with the superb access to Aparecida's significant sights.

The neighborhood around the hotel is described as accommodating with a variety of restaurants, markets and shops within walking distance. Guests appreciate the convenience of exploring the area on foot, enjoying easy access to downtown Aparecida and its key tourist spots. Many reviews also mention the friendly and attentive staff, along with a comfortable and clean environment.

However, the hotel's location near the railway line and a viaduct creates mixed feelings. While some guests admire the strategic proximity to the Basilica, others note the noise from passing trains as a drawback. Despite this occasional inconvenience, the positive aspects of the location and staff service sharply outweigh the negatives, making Suites Santa Terezinha a preferred choice for visitors to Aparecida.

Breakfast
Guests' reviews of the breakfast at Suites Santa Terezinha reveal a mix of opinions. Many guests appreciated the breakfast for its quality, variety and freshness, describing it as very good, very tasty and even wonderful. The breakfast service was often noted as being well-organized with some guests specifically highlighting the helpful staff. Reviews also mention that the breakfast, while simple, was sufficient and satisfying for their needs with several guests commenting positively on its cost-effectiveness.

However, there were also critiques about the lack of variety and certain missing items, such as eggs or properly chilled yogurt. Some guests found the breakfast to be too basic or weak, suggesting that it could be improved with more options and better replenishment of items. The breakfast experience was further dampened for some by issues like cold eggs or the absence of hygiene measures like gloves for handling common utensils.

Despite some areas for improvement, many guests felt that the breakfast met their expectations and appreciated the overall dining experience at the hotel.

Dinner
Suites Santa Terezinha offers a satisfying dining experience, characterized by a blend of high-quality service and flavorful dishes. Guests consistently appreciate the on-site restaurant, located on the ground floor, which serves a variety of meals and snacks. The dinner menu, while noted as simple by some, impresses with its delicious homemade food, fresh ingredients and excellent seasoning.

The portions are generous and served in a welcoming manner by the attentive staff, adding to the overall pleasant dining experience. Adaptations to the menu can be made upon request, highlighting the restaurant's flexibility and dedication to guest satisfaction.

Though opinions on the complexity of the dinner menu vary, many guests find it meets or exceeds their expectations with phrases like sensational and very well served frequently mentioned. Despite a few critical remarks on the simplicity or quality of the food, the overall consensus leans positively, underscoring the restaurant's good reputation for cooking up tasty and varied dishes.

Additionally, the restaurant and bar area provide convenient and enjoyable options for evening meals, ensuring guests have access to good food without having to leave the comfort of the inn. Overall, the dining facilities at Suites Santa Terezinha contribute notably to a pleasant and convenient stay.

Rooms
Suites Santa Terezinha boasts a mix of reviews concerning its rooms. Many guests commended the rooms for being very clean, well-organized and quite spacious with some rooms being described as large, cozy and comfortable. The presence of air conditioning, clean sheets and well-maintained bathrooms added to the comfort level. Guests appreciated the responsive and helpful staff, contributing to a positive experience.

However, there were also criticisms regarding the size and condition of the rooms. A significant number of reviews pointed out that the rooms were exceedingly small, cramped and sometimes not as advertised. Issues such as bad smells, mold and noise from nearby train tracks and busy avenues were mentioned. Some guests found the facilities old and uncomfortable with certain rooms requiring renovation or having problems like fragile doors, clogged drains and poor lighting.

Overall, while the rooms at Suites Santa Terezinha offer good cleanliness and basic comfort, potential guests should be aware of the variability in room size and some maintenance issues. The property suits those who prioritize cleanliness and may not be as favorable for those seeking spacious accommodations and modern amenities.

Beds
Guests of Suites Santa Terezinha had mixed experiences when it came to the comfort of the beds. Many praised the beds for being clean and comfortable, noting the cleanliness of both the bed and bath linens. A few reviews mentioned good sleep quality on clean mattresses and highlighted the simplicity of comfortable bedding paired with other room amenities such as air conditioning and a minibar.

However, a substantial number of guests mentioned discomfort due to old and hard mattresses with some describing the beds as feeling like canoes due to sagging. Issues such as beds that were too small, pillows in need of renewal and bed linens that had an unpleasant odor detracted from their stay. Furthermore, some guests found the mattresses and pillows to be of poor quality, making the beds hard and uncomfortable.

While some guests found the cost benefit to be good, the comfort of the beds appeared to be inconsistent with several reviews highlighting a need for better and more modern bedding solutions to enhance the overall guest experience.

Cleanliness
Suites Santa Terezinha receives largely positive reviews regarding its cleanliness. Guests frequently describe the accommodations as clean and tidy with particular emphasis on the rooms and bathrooms being well-maintained. Phrases like excellent cleanliness, impeccable cleaning and extremely clean underscore the overall positive feedback. The rooms are often highlighted for their cleanliness, contributing to a comfortable and organized stay.

However, some reviews point out areas for improvement, particularly with bathroom maintenance. Occasional mentions of mold, dirty grout and issues with exhaust vents indicate that while the bedrooms are mostly spotless, the cleaning staff might need to focus more on the bathrooms. Despite these occasional criticisms, many guests appreciate the inn's overall cleanliness and its cozy organized atmosphere.

Overall, Suites Santa Terezinha's commitment to cleanliness adds significantly to its appeal, although attention to detail in certain areas could enhance the experience even further.

Staff
Suites Santa Terezinha boasts a reputation for exceptional customer service with guests frequently praising the friendly, attentive and professional staff. The reception team stands out for their warm and accommodating nature, often going above and beyond to assist with tour plans and general inquiries. Fernanda and Jhenifer, among other receptionists, are particularly noted for their helpful and supportive demeanor.

Visitors appreciate the hotel's emphasis on hospitality, highlighting the consistent politeness and courteousness of the employees. The kitchen and cafeteria staff are also recognized for their helpfulness, even assisting with specific needs like baby bottles. The dedication of the staff is evident in their readiness to make guests feel at home, contributing significantly to the overall pleasant experience.

Overall, the team at Suites Santa Terezinha is described as exceptional with commendations for their excellent service, cordiality and the genuine attention they give to each guest. The positive reception and support provided by the staff have left a lasting impression on visitors, who commend the hotel for maintaining such high standards of service.

Wi-Fi
The reviews for 'Suites Santa Terezinha' highlight significant issues with the Wi-Fi with many guests noting that the network and signal are extremely weak or not working at all. Despite this, the Wi-Fi is considered worth the price paid by some guests. The service provided by Jhenifer via WhatsApp and phone is a notable positive aspect, though the TV and internet often face connectivity problems.

Parking
When it comes to parking at Suites Santa Terezinha, guests have experienced a variety of situations, mostly pointing towards certain inconveniences. The primary feedback revolves around the parking lot's distance from the hotel with many mentioning that it is a few blocks away or about 200 meters from the inn. Despite this separation, there is a distinct consensus that parking is available.

However, the location of the parking brings some concerns. Many guests have noted that the parking area isn't exactly on-site and is situated on a different street, which can be a bit far from the accommodation. This distance, compounded by the fact that the parking lot is described as difficult to access, adds to the discomfort. Additionally, the parking area has been described as precarious, unsafe and unorganized by several reviewers, suggesting it could be better structured and managed.

There are also mentions of the parking lot having a tight and dark space, which some guests found problematic, especially when mixed with the impression of the area feeling unsafe at times. Despite the less-than-ideal conditions, the fact that there is a parking option available is a positive note.

In summary, while Suites Santa Terezinha does offer parking, the facilities are detached from the inn and can be challenging to deal with in terms of distance and safety concerns. The staff is noted to be helpful, which might alleviate some of the inconveniences related to parking.


No, Pousada Santa Terezinha doesn't have any pool.

No, a spa isn't available at Pousada Santa Terezinha.

No, Pousada Santa Terezinha doesn't allow dogs.

Yes, parking facilities are available at Pousada Santa Terezinha.

No, Pousada Santa Terezinha doesn't have a gym.

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