Hotel Portobello
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Summary of reviewsHotel Portobello is recognized for its prime location in Aparecida do Norte, earning frequent praise for its proximity to key attractions such as the Basilica of Aparecida and the bus station. This positions guests advantageously for both exploration and convenience, while the supportive surrounding amenities and quiet street setting enhance the overall appeal for visitors seeking a peaceful yet accessible stay.
The breakfast service at Hotel Portobello generally meets guests' expectations with satisfactory offerings and commendable service, though some suggest improvements in variety, such as healthier options and better-quality coffee.
Room accommodations provide a mixture of experiences. Guests appreciate the cleanliness, essential amenities, and overall tranquility, though some mention issues with room size and comfort, particularly regarding mattresses and bedding. Cleanliness, too, sees a range of feedback: while some areas and services shine, inconsistency remains with reports of stained linens and neglect in certain spaces.
Staff service is consistently highlighted as a standout feature of the hotel, with guests frequently lauding the professionalism, politeness, and helpfulness of the team. From reception to breakfast service, the hospitality offered leaves a lasting positive impression on most visitors. While bed comfort varies, with some guests experiencing discomfort from firmness, others find them adequate, supported by the cleanliness of bed linens.
In summary, Hotel Portobello offers a combination of convenience, quality service, and some comfort, making it an appealing choice for travelers, especially given its favorable price point. Enhancements in certain areas could further elevate the guest experience.
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The breakfast service at Hotel Portobello generally meets guests' expectations with satisfactory offerings and commendable service, though some suggest improvements in variety, such as healthier options and better-quality coffee.
Room accommodations provide a mixture of experiences. Guests appreciate the cleanliness, essential amenities, and overall tranquility, though some mention issues with room size and comfort, particularly regarding mattresses and bedding. Cleanliness, too, sees a range of feedback: while some areas and services shine, inconsistency remains with reports of stained linens and neglect in certain spaces.
Staff service is consistently highlighted as a standout feature of the hotel, with guests frequently lauding the professionalism, politeness, and helpfulness of the team. From reception to breakfast service, the hospitality offered leaves a lasting positive impression on most visitors. While bed comfort varies, with some guests experiencing discomfort from firmness, others find them adequate, supported by the cleanliness of bed linens.
In summary, Hotel Portobello offers a combination of convenience, quality service, and some comfort, making it an appealing choice for travelers, especially given its favorable price point. Enhancements in certain areas could further elevate the guest experience.
Family Friendly Hotel
Hotel Portobello is known for its family-friendly environment and also allows pets. It provides a refreshing swimming pool experience.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi.
Dog Friendly Hotel
Guest Reviews
Hotel Portobello benefits from an enviable location in Aparecida do Norte, consistently praised by guests for its proximity to key sites. The hotel is situated near the main tourist attractions, including the Basilica of Aparecida, providing convenient access for visitors. Its closeness to the bus station is particularly appreciated, making transportation simple and straightforward. Guests frequently highlight this advantage, noting that the station is just meters away. The area surrounding the hotel is well-serviced, with numerous dining options on nearby streets, adding to the overall convenience of the location. The hotel is also located close to weekend markets, making it easy for guests to explore local culture and offerings. Despite being near bustling hubs, the hotel enjoys a quiet street setting, allowing guests to relax without being disturbed by the city's activity. This combination of excellent location, accessibility, and tranquility makes Hotel Portobello a smart choice for travelers seeking comfort and convenience in Aparecida.
At Hotel Portobello, breakfast generally receives favorable feedback from guests, with many noting its good quality and adequate offerings. The service is frequently highlighted for its excellent attention and organization. Many guests appreciate the simplicity and taste of the breakfast, often describing it as tasty, fresh, and meeting standard expectations. Although the simple breakfast suits many, some guests express a desire for more variety and healthier options, such as natural juice, a wider selection of fruits, and additional items like cheese and sweet bread. Occasionally, the lack of options and the presence of artificial juice and hard bread are seen as drawbacks. Coffee quality also varies, with some finding it satisfactory, while others see room for improvement. For those who value a straightforward and pleasant morning meal, Hotel Portobello generally delivers, though potential enhancements could elevate the breakfast experience.
Hotel Portobello offers guests a mixed experience when it comes to room accommodations. Many reviews highlight the cleanliness of its rooms, with beds and linens frequently noted as clean and the overall environment as super clean. Travelers appreciate the functionality and working condition of essential amenities such as the refrigerator, air conditioning, and hairdryer, which contribute to a satisfactory stay. Exceptional service, tranquility, and a commendable breakfast add to the positive aspects of the hotel's atmosphere.
However, several guests have raised concerns regarding room size, with critiques noting that many rooms are small or cramped, sometimes lacking features depicted on the hotel's website, such as closets or adequate lighting. Comfort levels vary significantly, with some mattresses described as bad and uncomfortable. The necessity for better pillows and blankets is frequently mentioned, which suggests that bedding could be enhanced. Power outlet availability also seems limited, impacting guests' ability to charge electronic devices conveniently.
Despite some shortcomings, guests find the hotel to generally meet expectations, appreciating the simplicity and functionality of the rooms, especially considering the price point. While improvements in room size, bedding quality, and the accuracy of online representations are needed, travelers still find Hotel Portobello a viable option for accommodation, commending its tranquility and overall cleanliness.
Hotel Portobello offers a mixed experience when it comes to the comfort of its beds. Some guests have found the beds to be comfortable, specifically noting good mattresses and clean bed linens, creating an inviting place to rest. However, others have experienced harder mattresses, which for some have led to discomfort, including back problems. The beds have varying levels of firmness, with some guests describing them as very hard, and others remarking that beds could be more comfortable. Despite these concerns, some guests didn't find the need to complain about the beds. Beds are generally small in size and may feel like two singles pushed together, which could affect the overall comfort level. Though towels were sometimes described as worn and stained, the hotel's focus on clean bed linens seems to balance the bedding experience for some travelers.
Hotel Portobello presents a mixed picture when it comes to cleanliness. While some guests appreciated the impeccable cleanliness of certain areas and found the rooms and bathrooms to be clean and pleasant, others felt the hotel's overall cleanliness left much to be desired. Several reviews pointed out specific issues, such as dirty and stained towels, sticky floors, and stained sheets, indicating that attention to detail can be lacking. Rooms appeared at times visually neglected, with stained walls contributing to a less-than-pristine impression. Although some experienced clean environments and friendly staff, a recurring theme was the need for improvement in their cleaning protocols and room upkeep to meet a higher standard. Despite these inconsistencies, certain guests did note areas where cleanliness was commendable, showcasing the potential for a uniformly positive experience.
At Hotel Portobello, guests consistently praise the exceptional service and hospitality offered by the staff. Visitors frequently highlight the attentiveness and friendliness that pervades the hotel, starting from the moment they arrive at the reception. The reception team is noted for their efficiency and politeness, ensuring a seamless check-in experience. Throughout their stay, guests encounter a kind and helpful team, eager to assist and enhance their visit. The warmth and readiness to help are not just limited to the reception, but extend to the breakfast service and beyond, with employees during the day receiving particular commendation for their attentiveness. Guests describe the staff as exceptionally polite, making every interaction pleasant and welcoming. With such dedication to service, the staff of Hotel Portobello leave a lasting impression of hospitality and professionalism.
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Location
Breakfast
Rooms
However, several guests have raised concerns regarding room size, with critiques noting that many rooms are small or cramped, sometimes lacking features depicted on the hotel's website, such as closets or adequate lighting. Comfort levels vary significantly, with some mattresses described as bad and uncomfortable. The necessity for better pillows and blankets is frequently mentioned, which suggests that bedding could be enhanced. Power outlet availability also seems limited, impacting guests' ability to charge electronic devices conveniently.
Despite some shortcomings, guests find the hotel to generally meet expectations, appreciating the simplicity and functionality of the rooms, especially considering the price point. While improvements in room size, bedding quality, and the accuracy of online representations are needed, travelers still find Hotel Portobello a viable option for accommodation, commending its tranquility and overall cleanliness.
Beds
Cleanliness
Staff
No, Hotel Portobello doesn't have any pool.
No, a spa isn't available at Hotel Portobello.
Yes, Hotel Portobello welcomes dogs.
No, parking facilities aren't available at Hotel Portobello.
No, Hotel Portobello doesn't have a gym.
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